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Planet 13

4.3 (349 reviews)

Planet 13 Photos

Recommended Reviews - Planet 13

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Not very polite
Lourdes L.

I want to start off by saying they provide the worst service, the selection is for sure good IS THE ONLY THING THEY GOT GOING FOR THEM, they for sure don't seem to value us this employee right here has been nothing but problems for us, we have tried to reach out multiple times about our issue to no avail, Lowell B the Manager doesn't seem to care which is a bummer because we love this place but if they can't respect we'll take our business elsewhere where

William E.

Absolutely amazing staff and super friendly! Fantastic deals and bang for your buck! Very knowledgeable staff! Tons of variety to choose from!! Thanks yall!

"Manager" HORRIBLE CUSTOMER SERVICE
Alyssa B.

NEVER GO HERE. EMPLOYEES NEED TO BE FIRED. We ordered online and when we got in the store to pick up the employees told us they cancelled our order. To get the same stuff we were trying to order online - they charged us $25 more for. When we showed them the receipt from ordering they refused to honor it but then proceeded to tell us we're crazy. This guy started talking to my boyfriend from behind the counter when he wasn't the employee even helping us. The lady then said we needed to leave because we got upset that their employee was yelling at us. TERRIBLE SERVICE. overcharged. Yelled at customers. Defended their employees when they spoke rude to customers. There were 10+ employees in the store when it wasn't busy. These two should be fired. Will tell everybody never to go here. They were extremely out of pocket. The product and atmosphere was 10/10 but their employees were awful awful awful

Interior.
Neil A.

Great Service & Selection just like Vegas. Instagram-able experience. Didn't give the final star cuz they were out of the battery of the specific brand i went there for. But I still got to try another one. The prices are steep due to the freakin' taxes. Quality wise, you get what you invest in. Bring a good budget & don't use ATM inside unless you want a $4 fee. Check their menu online & Google the brands and specific products to see other peoples' reviews of them. WeedMaps is a great resource too.

Buds good and pre rooks but butender didn't know what I wanted even tho I repeated myself and continued to recommend the wrong pod to me that doesn't hit right (no air flow)

Naomi S.

Ryan made this process super cool ! This place reminds me of the customer service you get in Las Vegas! He explained everything thoroughly and was super chill. He was telling me exactly what the product would do for me! Will be making the drive out to OC for this place.

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5 years ago

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Lowell B.

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Photo of Vannie L.
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5 years ago

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3 years ago

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Lowell B.

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5 years ago

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Lowell B.

Thank you we are proud of our large variety of product!

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3 years ago

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Lowell B.

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3 years ago

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Lowell B.

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3 years ago

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4 years ago

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Lowell B.

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3 years ago

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Lowell B.

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3 years ago

Lots of great selection and quality. Everyone is friendly. Great customer service. Love coming here for all my weed needs

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Lowell B.

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3 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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3 years ago

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Lowell B.

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4 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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4 years ago

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Lowell B.

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3 years ago

Ryan was awesome, very patience and showed us all the selection, very professional. We had a great experience

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Lowell B.

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3 years ago

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Lowell B.

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3 years ago

Best dispensary ever! Ryan was awesome! He was very helpful had a huge selection to show me. Thank you!

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Lowell B.

We are glad you enjoyed Planet 13, come see us anytime!

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3 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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5 years ago

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Lowell B.

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4 years ago

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Lowell B.

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5 years ago

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Lowell B.

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3 years ago

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Lowell B.

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4 years ago

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Lowell B.

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4 years ago

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Lowell B.

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3 years ago

Renny is knowledgeable and helpful and very much understands the needs of her customers. Please give her all the accolades she deserves

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Lowell B.

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5 years ago

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Lowell B.

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Page 3 of 9

Planet 13 Reviews in Other Languages

Ask the Community - Planet 13

The website seemed to have disappeared and i cant make an online order from the santa ana store?

Planet 13 is no more it was just recently acquired By catalyst. Will be rebranding in a few months.

Does it have an area to partake?

No they don't have the license to allow people to smoke on property

Do you accept medical recommendations? If so, are medical patients exempt from paying taxes on products here?

Do they take card or apple pay?

Pretty sure it is just cash

What age can you enter?

Everyone must be 21 years of age with a valid ID physically in hand :)

Is this (small dog )pet friendly?

Yes, the dispensary is pet friendly.

Do u delivery? I just arrived from Miami me and the wife will be there shortly.. be on the lookout for Jay and coco. See you soon.?

Yes we offer delivery daily and currently have a 20% off special!

Do they take cards or is it cash only?

We take both Cash and Debit cards.

View All 10 Questions

ASHE Society

ASHE Society

3.8
(287 reviews)
0.5 mi
$$

Going through cancer treatments the last 6 months and discovered Ashe. Best place I've found so far…read morefor good selection and affordable prices on decent stuff. Thank you all

I only choose to go to Ashe and nowhere else. I've been coming here for over two years and visit at…read moreleast twice a week, sometimes more. As of today, I am extremely disappointed with my experience. Lately, the exit entrance has been blocked off with cones. In the past, I've entered through there without any issues, and the security staff have always been polite and welcoming. Tonight, around 8:30 PM, a security guard shined a flashlight at me after I parked and told me to leave. It wasn't busy at all either so I'm not sure what his problem was. I explained that I've been coming here regularly for years and that no one had ever given me a problem before. Instead of handling the situation professionally, I felt singled out and treated like I was doing something wrong. Consistency and customer service matter, especially for loyal customers who visit multiple times a week. I've seen many people do this all the time and there has never been an issue. I enjoy coming here, which is why this experience was so disappointing.

Photos
A dedicated budtender is always available to deliver knowledgeable expertise and listen to each customer's needs.
A dedicated budtender is always available to deliver knowledgeable expertise and listen to each customer's needs.
ASHE Society
ASHE offers customers a welcoming environment to safely select over 640+ quality, lab-tested cannabis products from more than 80 brands.

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ASHE offers customers a welcoming environment to safely select over 640+ quality, lab-tested cannabis products from more than 80 brands.
South Coast Safe Access

South Coast Safe Access

4.3
(230 reviews)
4.2 mi
$$

Clean, staff is friendly. My favorite spot for medicine. Safe area, plenty of parking, and I…read morealways feel welcomed here. Highly recommended. Best dispensary in Santa Ana, Orange County, that's near me. Best security also. Rajab and the team here is awesome.

Went yesterday and brought my friend and it was her first time there , my fifth or sixth time…read morethere. Sarah helped both of us get some gummies to help us sleep better as well as some accessories and some pre-rolls for myself. My friend was really impressed and called her son to say this place is wonderful and safe and in a very safe area surrounded by new apartment buildings. I can now tell my friends she said. If any of you are hesitant about coming to any dispensaries, do NOT worry about coming here, as you can come here and feel completely SAFE . Nowhere is the word Dispensary on the building. There are so many cameras watching the outside and inside with security. 1. You as in all dispensaries: must give your ID to the person in the front and they type in your info and scan your photo and return it to you then UNLOCK the security door before you can enter the actual dispensary. 2. Once in the dispensary: you can go into the Pre -Order Pick Up Line or Just get in line and they will assist you with what ever you are looking for . The people working there are very knowledgeable and will help you if you go not knowing what you may need , like Sarah did with us. 3. So seniors or anyone suffering with either pain or not, dont hesitate, go and let them help you TODAY , you wont be sorry .. Prices are really reasonable and of course there are the CA weed taxes of 19% now . BRING CASH NO CC ACCEPTED . If you don't bring cash or have enough there is a ATM but it cost extra an addl . Fee that your bank will charge you for using a non- bank ATM I did it once . This building is ADA accessible as well with ADA parking places front . I hope this review helped someone ..if so can you give me a . Thank you all and SyOY .

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South Coast Safe Access
Dime
Dime
The actual size of my pre-rolls Cream of the Crop pre-rolls

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The actual size of my pre-rolls Cream of the Crop pre-rolls

Planet 13 - cannabisdispensaries - Updated July 2026

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