So sorry I went here . Nightmare the day I got my car and even afterwards. They use every salesperson scam they have . My new car was dead the day after I got it home. Called for 2 days , no one got back to me .. but tracked my phone number to use and a salesman called me 3 times to see if I wanted to buy a new car .. Never going back .. Beware! read more

Engine light came on in my new 2017 Accord with 600 miles on it. When I checked in, I asked them not to wash my car when they were done as I had just waxed and detailed it inside and out, Anyway they had it fixed in 40 minutes. Great Right??? As I approached my car the entire drivers side completely covered in muddy water(no big deal it happens... but disappointing). I sit in my car and there is a very very strong odor of gasoline and the serviceman agreed. Still not a deal breaker, the mechanic probably had some on his hands. So they take my car to clean wherever the issue was. They bring it back and when I opened the door, the most awful fragrance was used to cover the odor of the gasoline. So now my new car smell and spotless car smells like bad incense! They wanted to correct it. I told them they haven't done anything right so far, why would I let you mess it up more. I paid to have my rugs cleaned to try to remove that rancid smell. Its better but that new car smell is gone. NEVER AGAIN! AWFUL EXPERIENCE!!!! Here's a tip Honda. NEVER spray any fragrance in a customers NEW car without asking them first!! read more

I purchased a CRV from this dealership and truly regret it. I would pay the additional an purchase from a reputable dealer. I found this car online and worked with their internet sales rep. This sales person was to meet me at the dealership and never worked with us once we were there. She sent some newbie to deal with us. This sales rep has also never responded to any emails sent to her. First they had promised a "gift card" for doing a test drive. During the course of purchasing the car, we ask the salesman for the card more than five times. He never provided the gift card. He stated he would mail the card and then sent a letter to us stating that we would be receiving a survey on the dealership but again did not include the gift card. We had decided on the car we wanted. We had decided to purchase a blue CRV. When we saw the car it had a scratch through the clear coat. They offered to buff the scratch out which was deep. We then decided to purchase the White Diamond Pearl. The problem comes in when they were getting the car ready. They left grease on the headliner, and the window trim. The failed to remove all the plastic covers on the interior. As it was dark when we left with the car this was not noticed until the next day. Once we contacted the dealership about this they said they would correct it. They ask that we bring the car back. The dealership was more than 50 miles from our home. As it would be an hour each way plus the time they would take to clean the stains out of the car, I told them that they could send someone to clean the car correctly and they could be inconvenienced. They refused to do this. I told them I do not have the time to go to them considering the poor job of prep by their people. They offered to fill the car with gas for our inconvenience. I explained that a little gas in this vehicle would still not cover the inconvenience. They were going to have the sales manager call me and try to rectify the situation. I am still waiting for a call in regards to the improper preparing of the car. It has been several weeks now. I had the car properly cleaned at my own expense. This dealership in my opinion failed. I have several friends who are currently looking for new vehicles and are considering a Honda. I have told them of my problems with this dealership and told them the dealers I have purchased from and not had problems. This is my third Honda in the last 6 years. All running great and being driven by members of the family. It is the last Honda that I will purchase from this dealership. read more

UPDATE: I went to go check if the car was still listed because it sounded to me a lot like a scam and not surprisingly , IT WAS. The car is still listed and the price has gone up by 2,000$. Needless to say, it's the old trick of putting something to good to be true online, having customers come in and since they would rather have the car for sale for a bigger price, the lie and say the car has been sold. Then they try to sell you something more expensive. I am actually laughing because they thought they could talk me into this. Jokes on them. Lame, classless bastards. read more

This is the worst auto dealership ever. Do buy a car from here. They said they inspected my CRV before I purchased it. What a lie. The electrical system does not function. The front end shakes. Indicator lights come on at random. Tried to use my extended warranty for repairs and they added additional fees on what was to be a free repair. When I attempted to complain I was summarily dismissed. Worst dealership ever. Avoid at all costs. They don't deserve a single star. read more

I had my 2016 Accord in for it's first service on December 27, 2016. The confirmation email that I received quoted an estimated price of $29.95 for recommended services including an oil change, tire rotation and system check. Upon arrival, I was informed that the service would cost $79.95 and that the tire rotation itself cost $39.95. I showed the email confirmation to the service manager to confirm the price . The service manager kept asking to see a coupon for the $29.95 price. After much wrangling, he agreed to honor the price but needed to "remove" certain services and parts from the invoice. I was informed that the service would take around 90 minutes. I left my phone number but never received a call informing me that my car was ready. Furthermore, the mechanic did not recalibrate the tire pressure sensors when he or she rotated the tires. Luckily, I knew how to do the recalibration which I did on the way home after the sensors lit the dashboard up about a mile or two from the dealership. In summary, I will not return to Planet Honda for any future service. I strongly recommend any Honda owner to find another location if honesty and quality of work is an important asset. read more

Bought a new car here last month, but likely won't be coming back. The sales department was fine, other then typos everywhere. That aside, I had high hopes. Then I experienced the service department. Long story short, they try to please the customer, but their lack of communication with each other betrays them. The call center taking appointments schedules work on days they don't have the proper techs available, so now customer is upset from having their time wasted. This happened twice. The newbie service folks are told by the experienced folks that a job won't get done that day, yet still take the vehicle in and promise the customer they will do everything possible to get it done same day. The tech sees an issue but leaves the customer to find out and come back and complain. The staff is so busy that phones don't get answered leaving you to come in to find out the status. The folks calling to ask for a positive review, ha...they call and ask how the service went, despite the vehicle still being in the shop! Um, how about you tell me how it's going first? Lack of communication amongst themselves. That call came about half an hour after I tried calling the service department, and they couldn't find my car in the system, and lucky me the service writer was off that day. And then lack of communication back to the customer - left car on Saturday for diagnosis, on Monday they order new part, but i don't hear a word from them until I finally manage to reach the service writer on the phone Wednesday. Strangely enough, the only folks that could give me any answer until then was the folks on the Planet Toyota number, which I inadvertently called. At least they were able to find my vehicle and see there was a parts hold - the Planet Honda folks couldn't even do that when I tried calling them. read more

This place is a total scam. Why isn't there a zero star option, as one is too many. I found the exact car that I wanted on their website. I clicked on "Get ePrice" on the website and received an email offering a very good price on the NEW Accord that I wanted. As it was Tuesday and the dealership is over three hours from my house, I asked what I needed to do to hold the car until the weekend. Jessica from the internet sales department said they had several of the one I wanted so it wouldn't be a problem. On Saturday, we drove to the dealership and even tho I had arranged an appointment, Jessica was unable to see us. Another salesperson assisted us while we walked around the lot looking for the Accord in question. Finally, we found the car parked with all the other "Demonstrators" next to the dealership. The car with the great price had over 5500 miles, scratches, and visible touch up paint. AT NO TIME did Jessica ever mention that this car was a demo. One of the sales managers offered to sell it to me for $500 off so I would buy it. He finally offered to check his "overflow flow lot, an hour or two away" to see if they had any new ones and he would honor the quoted price. If you don't know exactly how far away the "overflow" lot is, you are trying to arrange a swap with another dealer. He seemed shocked when I said I didn't have the time or desire to wait for him to track one down. By that time I was so angry about being deceived, that I wouldn't buy from Planet Honda at any price. There are legitimate dealers out there, so pass by Planet and keep looking. read more

Was contacted by Sharon to see a vehicle. When I got there witnessed something really weird. I was sitting right next to a person looking at the same car. Not sure if this a common practice by car dealers but it sure was uncomfortable. I was there first and test drove the vehicle but then the other person was shown the vehicle too? Well, ended up refusing the deal and I think the person didn't take their deal either. Not sure of these business practices? Went elsewhere. read more

Recently went to look at a certified used car. Service was friendly and we liked the car so we made the purchase. When we went to leave they handed us a second key that was taped up, and we discovered later was completely broken. Got the car home and within 3 days it would no longer start.. then got a call saying there had been a calculation error and we still owed money. They took care of all these problems after a second trip to the dealer, but overall was not a great experience. read more

I purchased a used vehicle on November 30th, 2019 from Planet Honda. The Salesperson Veronica brought me a credit application, and I informed her that I was paying cash for the vehicle. She said that it was for taxes and to register the car for the DMV. They had me waiting for hours for two hours. When I finally made it to the finance guy office. He had run my credit without my permission. I asked him why he ran my credit and he told me "he had to run my credit for money laundering". The transaction was less than $ 7K. Today 12/3/19 when I called to let the manage Monet that I didn't give them permission to run my credit. Veronica the salesperson said that "After 9/11 they have to run my credit before they can take my check, it is there policy." I told her if that was the case then they should have told me that Saturday. They have told me three different story and they have bad customer service. I have excellent credit and I like the car. I just don't like that fact that they run my credit without my permission read more

Worst service I have ever received. Had three salesmen look at me while I was waving my arms for help and just walk away. Finally a salesman came out to me and he was upset I would not give him my license to drive a car even though I told him I wanted to see the inside first and I wasn't sure that this was the car I was interested in. TERRIBLE CAR DEALER SERVICE read more

Terrible terrible sales tactics. Manipulative, rude, and very unprofessional.

My experience here has made me sign up and actually write a review. It has been horrible. I started my venture in looking for a new car November 1st 2015. After looking for about two weeks, my brother and father talked me in to coming here because they purchased brand new cars from here. I go to the dealership on a Thursday and find I love the CR-V EX. Well, unfortunately the manager at the dealership told me they couldn't accommodate my budget, so I leave. A manager, Monae, calls me a week later stating he can accommodate my wants and to come in to finalize the deal. So I go in at 5pm, with my down payment, as requested and Monae tells me he doesn't have the car on the lot. I apprehensively, give Monae my down payment after he tells me he can have the car for me the following day, Friday. So Friday comes. I don't hear from Monae, so I start calling and leaving messages for him. I finally get into contact with him about 4:30pm, excited because I just got off of work and I knew I was going to be able to pick up my new 2015 CR-V. When I finally get in contact with Monea, after leaving multiple messages, he tells me he didn't process the paperwork yesterday and now it's Friday he can't get the car until Monday. I was sooooo frustrated and upset and expressed that to him, so he says he will work on getting the car to the lot tomorrow, Saturday. So, today is Saturday. I wake up this morning and head over to the dealership, in a snow storm. When I walk in , my original salesman, Saltan, greets me. He has been wonderful thru this whole ordeal, but he tells me his manager is still working on getting my car. A car they should have gotten yesterday. Saltan goes and tells Monea I am here and upset and Monea comes out. Monea reiterates he is still working on getting the car to the dealership but he probably won't get it until Monday. I told him that was unacceptable. He then tells me he can accommodate by offering me another CR-V, used, with the same features. Because, I need a car to drive to Missouri to pick up my daughter in college tomorrow, I say okay (and I just want to get this over with). I arrived at 9am and still waiting. So needless to say, I maybe taking my money elsewhere. If I could give a review of half of a half of star that's what I would rate my experience. Update: Monae finally worked out a pretty good deal for a 2014 CR-V. It has all of the features I wanted in a car but my note is not where I wanted it. It appeared Monae wanted to make me happy. I'm still a little frustrated. But at least I can go pick up my daughter tomorrow. read more

I went here to buy a car and the whole experience was frustrating. We got an email saying that they have the car I wanted for an extremely low price and we would get a free gift card to test drive the car. So we went in, and they didn't show me the car I wanted in the color I wanted. We drove the same car that was in a different color. They said they can get me the car I want with the color I want and not to worry. After testing driving and quickly going over prices that we agreed to, they tell me that they don't have the car in the color I want. So they try to sell me the colors they have which I was not pleased with. Then they tried to up sell me to the next model up. It is way above what I was anticipating to pay but they kept saying that they are giving me a good deal I won't find anywhere else. I strongly told them that I need time to think things over since everything went a whole other direction. During the week I found the car I want in the color I want in Indiana. I asked the dealer, Moudi, if he can get me that car for the price they are offering. He said he will look into it and later calls back to say the car is a demo car and has a lot of miles on it and that they cannot get me the car but instead Moudi offered me the cars he has in stock. After wards we called Indiana and they said that the car is not a demo and has very low miles. So we were lied to. Later on the week it became difficult to get the car I wanted in the color I wanted, so I decided to go back to Moudi for the next model up he was offering in a different color. Before I met with him I asked what was the price out the door. It was definitely a lower price than what other dealers were offering so that is why I went back. When I get there a week later, we test drove, and then sat down to talk about prices. They have brought the price way up, different than what they were offering me a week ago and mid week. I was very upset with this offer. There excuse was because the car has gotten add ons during the week which made it pricier. The only thing that looked different is that they put on sticker stripes to make it look more sporty... In the end, even though they raised the price it was still lower than what other dealers were offering, so I bought the car.. It costed me an arm and a leg. Now, I was told that they tires come with locks on them. When I am home with the car, I realized I do not have the keys to unlock the tires, he has never shown me where they are located. I messaged him asking if he can mail me the key since it is a small piece. It is almost two months now and I still do not have those keys.. now I wonder if the tires even have locks... This is very hazardous because what if I get a flat tire and I don't have the key to change the tire! They have sold me the car with an incomplete package and it still hasn't been resolved. And by the way, I have never gotten the free gift card for test driving the cars. I am very upset with all the lies and frustrations that I have been going through with Planet Honda. read more

We bought our 3rd Honda from here. Sanai Ashkar was great. She even resolved an issue I had after the deal closed!

If I could give no stars I would! I have had the worse experience with this dealership since I purchased my car back in November. My sales rep name was Kenny Jordan @ first I thought he had put me in a great car. He was very aware what I was looking for and knew the ends and outs of everything. When I was introduced to my vehicle nice body great interior drove pretty good for a used low mileage car but I still had some concerns. When I pointed out my concerns with the vehicle I was told to give tha car a week to see if my concerns went away. I gave it two weeks when I had pretty much told them I was going to take the car back. It took two weeks before anybody took a look @ the vehicle which was the used car manager Pete! What I thought by being introduced to him I believed he was going to fix my issues. He pretty much didn't my car had been in and out tha dealership from Honda and GMC since NOV 19th up until March for the same issues. Remind you I purchased my car NOV 7th. Currently my issues still remain the same since day one. Instead of Pete trying to figure out the problem with the vehicle he now wants to blame my ongoing issues are do to more miles that's been added on my vehicle when it's the same issues since I've purchased my vehicle and they are still not fix! Basically they don't care about their customers they pretty much placed me in a lemon and they don't want to be held accountable. Here it is my car shuts off on me while I'm @ a stop and it happens multiple times a day. My check engine light comes on and off my RMP throttles while I'm @ a stop or when I'm driving It shoots out codes on my dashboard that flashes about service traction, esc or esc off etc.... here it is I still have to pay a carnote for a vehicle Tht hasn't even been in my possession for a long period of time. Not to mention I have videos that I recorded from my car doing everything I stated and paperwork since Nov up until now! Not only is Pete rude and inconsiderate but my service advisor that had been dealing with me since I've been having issues has been lazy and is never a help @ all! Pete's secretary Sarah was more attentive to my problems then he was. Overall I would never suggest anyone to purchase a used vehicle from them @ all! Bad customer service! read more

I went in last Saturday to look at a Honda Accord Coup. I worked with Teressa the sales rep there. She was amazing! The entire team was amazing. They understood what I wanted and helped me buy my new 2016 Honda Accord Coup! I love the car to death. I have bought over 10 car in my lifetime and this is by far the best experience I have ever had buying a car. A++ read more

This company engages in deceptive practices. It is a car dealership after all. They mislead consumers to make money off of them and then put their hands up and say " sorry I can't do anything about it" when the service they GUARANTEED is sub par or not performed as stated. I would definitely recommend going elsewhere, this particular location is full of snakes. We are paying the price for not doing our due diligence. I will be filing a complaint with the state and Better Business Bureau. read more

Horrible experience with the sales manger. Will never recommend this dealer to my friends.

Had a pretty nice experience. The sales person Anna was nice and made the overall experience comfortable. Ken from finance was our favorite, nice and knowledgable. read more

Enjoyed my experience working with Carlos. He picked me up from the train station and worked with me to find the car I wanted. Taking some time to say thanks. read more

been using the service department in Matteson for years. Its strange because they are quite courteous and professional. But I've had had issues with the work performed, their prices, etc.. read more

I purchased a new 2012 Honda Civic at Planet Honda in June of this year. Let me tell you, BEST EXPERIENCE I have ever had when purchasing a new car, or anything for that matter! The guys in there are great and gave me an OUTSTANDING deal. I have referred everyone I know to go there when purchasing a new car. Very pleased with my experience! Thank You Planet Honda for all your help...and more importantly, your genuine way of taking care of the customer. You Guys Rock!! read more

Horrible Dealership! Do not trust what they say! We bought a used Infiniti with 45,000 miles and they said it had been serviced and inspected by the honda techs...3 weeks later car has problems took to local infiniti dealer and needs $1000 worth of work. Mohammad Zidan said he didn't care and didn;t even remember us from 3 weeks ago! Do not buy from this dealership trust me! read more

The dealer will use every tactics in the book to get you in their cars. They will pressure you until the end so always remember to stick to your guns. They don't really give good deals in the end. I would look for another dealer who will build good customer satisfaction and not just to make a sale... read more

I am extremely disappointed at the way Planet Honda operates there business. After being a loyal customer and buying 2 fully loaded Honda Accord Coupe's you'd think they'd know that you're committed and loyal. WRONG. They tried playing me for a fool. Never again will I return to Planet Honda. read more

There's nothing less than 1 star? I had a bad experience here. They guaranteed that they would beat my lowest quote. I called them before I came to verify that this was true and gave them my lowest quote that I received from another dealer. They said, "That's our policy. Come on down" drove the 45 minutes and after 4 hours I realized they were pulling a bait-n-switch. We supposedly had a deal earlier but when the finance papers came by later they had switched the numbers - jacking the price by a grand. They figured that they had worn me down enough to sign I guess. Sleazebags. I walked out. read more

UGH - Classic bate and switch! We were referred to Planet Honda (one hour away from where I live) though the Sam's Club (no haggling) buying program. After speaking with Don, the Dealer's DESIGNATED Sam's Club representative, he passed me off to someone else (don't remember her name). After speaking with her on the phone, and confirming she was going to b able to meet with us, we arrived to discover she was across the street at the dealer's Toyota dealer and busy with a customer. "No Problem" we thought, while we were waiting we let Planet's salesman Mike showed us the vehicle and gave us a test drive. After the test drive, we asked about getting our "Sam's Club No Haggle Price" and Mike said he had never heard of such a thing. We again asked for Don, (or the woman he'd refereed us to) -- again we were told they weren't available and that Mike could/would be "OUR ADVOCATE" as he talked to his boss, the sales manager, and gave him our offer! . . . "Our offer? What happened to no haggling I asked" -- "Oh, this isn't haggling, I'm simply YOUR ADVOCATE trying to get you the best possible price." Mike replied. "What price would make you buy the car today?" -- "This is haggling I said. I don't want to make an offer and I don't need an advocate to negotiate for me. What's the dealer's final best price?" . . . . This went on for a few minutes before I finally asked to speak with a high up. While waiting I called Sam's Club's Auto Buying Customer Service Line and confirmed if I (or the dealership) was doing something wrong? They informed me I should only speak to Don (their designated sales guy) and if he wasn't avaliable I should walk out. . . . After a few minutes, the sales manager came over, and I demanded to speak with Don. After a ten minute wait Don (the internet sales guy and the person Sam's Cub requires us to speak with) arrived and I informed him he had lost our sale (at any prices) and that I was going to report him to Sam's Club for deceptive sales practices. read more

I bought a 2013 Civic but after years of driving larger cars it just wasn't enough. I went back there to talk trading it in for a 2014 Accord but they didn't seem interested in doing the deal. I'm looking elsewhere read more

Buyers beware!! This dealer doesn't know how to do math correctly. I was given an offer of 12000 and then within a few initials later they redid their math and said they found an error. If the sales people can't even do simple math how can you trust them with your money or even consider buying a car from them?! Worst service ever. Won't be back. Sorry Planet Honda I will be taking my business elsewhere. read more

I had purchased honda civic 2014 EX-L from here . I started driving it in March 2014. TPMS light came on , I took the car back and they fixed it..which was a day later after the purchase. I didn't ...& I repeat it TWICE I didn't have the light come back on till I hit around 9000 miles and I took it back about less than a week ago July 2014 for them to do oil change and tire rotation. When I got the car back the TPMS light was on, when I went back for them to reset the system the lady refuses to help or do anything about it calling it a known issue and software glitch that Honda knows about. Now the issue I have it is that the light didn't come on for upto 9000 miles when they fixed it last time, why couldn't she just have some one look at it and recalibrate it Why was she being so unhelpful? She made excuses from the sensor being too sensitive , temperature changes to software glitches..and we all know how much temperature changes we have been facing in Illinois this year, the sensor was not sensitive for first 9000 miles ...did it just become sensitive all of a sudden? It's not human that changes with time...Also I wanted to add that she finally agreed that "maybe" they didn't recalibrate it after tire rotation or "maybe" I got a nail in the tire. Now what's the probability that when I drove out of the parking lot the TPMS light came on because I got a nail in the tire at a dealership? Apparently I am the only unlucky driving around there or a mechanic forgot to recalibrate the system after tire rotation...talk about bullshit and a bag full of excuses ...it's a simple thing...give a car to the mechanic and have him reset the TPMS system...it's a safety system ....how the hell am I to know if the tire pressure is actually low if a person at the dealership just likes giving hard time and doesn't know how to do their job or does not want to do their job. read more

Be careful here. Great offer over the internet. Drove 100 + miles after confirming offer. Absolutely insulting offer for my trade in - 40% lower than three other Honda dealers. Rotated salesmen with offers / counter offers. Finally made a reasonable offer but by that time I was fed up and left. Internet salesperson was easy to work with and professional. The rest of the experience was worse than bad. Just made a deal with another Honda dealer. read more

I bought a new CR-V about a month ago. I purposely waited to write a review to see how the follow up service would be. I would not send anyone to this dealer. First when I went through financing there was a grand total "mistake" THAT RAISED my payment over $80. I caught it and gave them the benefit of doubt that someone mistakenly put in the wrong number. I also paid for the new car protection. Fabric, paint and undercoating protection. I was told I would receive a call and set up a appointment to bring it in after the final financing numbers were done. Well my financing is done and payment is due next week and still haven't received my appointment. I stopped by the dealers twice and called once. I keep getting the run around. After getting the run around and thinking about the financing stuff, I am not so sure it was a "mistake". Watch your numbers real close if you go here. read more

Five stars for Planet Honda. I had an excellent experience buying a new car from salesman Kenny Jordan last May. He was great and has continued to be there to answer any questions about my Honda CRV. I highly recommend Kenny and this dealership. This month I received a complimentary detailing and the shop did a wonderful job! Julie W. read more

This place is the definition of harassment. they just would not let us leave. I found them online and was told just for visiting i would get a $25 dollar gift card. After we realized the car/ price we were looking for was not there, we were ready to leave. So we asked for our gift car, they said we will give it to you in a minute. Then they would send out another sales person to talk to us, we talked to a total of 4 sales person. They continue doing this until finally the manager came out and we were told they ran out of gift cars, (what a coincidence? right.) Then they said they will mail us one, its been over a month and a half and still have received nothing. Save yourself some time and headache, just don't go there. read more

Horrible!!! I will not accept lies. My experience with Planet Honda started out well enough. I used truecar.com to get 3 locked in price quotes. Planet Honda's was about $800 more than the lowest for the car I was interested in but they contacted me immediately. When I got the call they didn't waste any time and quoted me a new price about $600 more than their own truecar price. Still almost $200 more than the lowest but the convenience of Planet Honda compared to the other place made it worth going a little further. Then....the woman on the phone told me they would beat any valid quote by $200...great. So I decided to go in for a test drive. I went in, the salesman was OK. A little bit of pressure but not too bad. I told him about my other quote and he said they'd beat it by $200 if it were valid. But...I had no intention of buying that day (I told them that upfront) . So the salesman got his sales manager to come over. A little more pressure. This sales manager again mentioned that they'd beat valid quotes by $200. So I told them I'd send them the proof of the valid quotes that night (it was already almost 8pm and I had to get home to tuck my son in). After 10pm or so I gathered screenshots of my truecar price quotes from the best offer I had received (almost $200 less than Planet Honda's best). Here is the response I received from the salesman (this is from the email from him): "After speaking with my manager & sharing that the quote is from Honda City. My manager said that if they're offering the better pricing you can purchase it from there. There are couple of things he wanted me to express to you. Honda City is notorious for having added things on their vehicles. Also pricing will be subject to change due to destination charges." So much for their "we'll beat any valid quote by $200". And...they bashed another dealership to try and get a sale. Now quite frankly their price was NOT a bad price. But three different people from their dealership mentioned the $200 price thing and...they had no intention of honoring it. Their price they quoted me was the best they would/could do. But...don't push that crap on people if you don't intend on honoring it. So ultimately I went to yet another dealership (Bill Kay Honda). They quoted me a price $1 less than Planet Honda (without me mentioning any of my experience) and didn't bother with any BS or pressure or lies about some guarantee they would never honor. I admit it wasn't the "best" price. That would have been Honda City's quote. But with the IL auto sales tax system it was the best deal for me...and they didn't BS me. I cannot stand salesmen outright lying to me. Under no circumstance would I ever recommend Planet Honda to anyone. read more

Last four cars I've had have been Hondas. When my lifelong car mechanic retired, my last two Hondas were serviced by this place. Their service department is exceptional. Often they check for me to see if something I missed is covered by warranty. Which is nice as I don't often pay attention to that. read more

I am sick of being hounded to fill out a review every time I take my car to these guys. I took my car in. It had 1500 miles on it and the key wouldn't turn. They told us its not good to turn off the crv with the wheels turned. HUH !??! read more

The sales team worked well with me. I appreciate the preventative maintenance they do on my car.