Bought a car from them and over heated just after a few days. Called them up and asked if they could help me out with the problem and the guy says, sold as is. 2 weeks later, car stalls out and warning lights pop up saying fuel pump. Had to change fuel pump and fuel pump console. Didn't bother to call them the guy who sold me the car (Han) is a prick and won't help. Long story short, Do not buy a car from these place. read more

We've been over to see Han a few times now and he has always been up front about the vehicles in the lot. We test drove a vehicle and the battery didn't have a full charge and the vehicle didn't seem right. He asked us to make an appointment so that he could charge the battery properly and when we came back the second time to drive the vehicle the battery was charged and the vehicle had been cleaned. We didn't end up getting the vehicle but would definitely go back if they happen to have a vehicle we were really interested in purchasing. Pleasure ro work with. read more

I have purchased many vehicles over the years and currently own six vehicles. I know the process very well to purchase a vehicle and was surprised by how ethical and helpful Han was with my most recent purchase at platinum this January, 2025. Han never pressured me and was very straightforward on the value for his vehicles and the pricing in Hawaii. I do not live in Hawaii and I'm very unfamiliar with the businesses in Hawaii. If I ever have an occasion to purchase a vehicle here again, I will only work with Han. read more

Best customer service in the Island !! Quality cars and service ... fast delivery and exceptional auto detailing !! Financing as fast as 123 ..... no kidding !! I'll be back for my next ride !! read more

Platinum Automotive Center - Car Dealers Near Me - Honolulu, Hawaii

See all

These are possibly the best people I have ever dealt with in my 40 years of owning cars in 5 different States, (*Thats a lot of shops and dealerships). The diagnostic was thorough, including a visual as well as an electronic both being free of charge and the list of issues/parts, etc. was honest and fair. There was zero pressure to "over fix", or to service things that did NOT need attention. I met the mechanics and the owner as well, which may not happen at a large independent chain. ALL of the people were more than friendly, and more than competent/skilled. I also found the costs there to be cheaper than many if not at least very competitive. I was not really concerned with that, just the quality of work, they also offer credit there, (which is unusual). read more

Met with Han today to check out a Lexus RX350 and told him my situation with my newly bought Kia. He was hands-down the most honest salesman I've ever met (coming from an ex-salesguy myself). Long story short, didn't buy the vehicle but I would recommend anyone else to stop by if you're looking for a used vehicle and don't want to deal with crooked dealerships. Thanks Han read more

Han was extremely helpful in helping me secure my GS350. Owned for 5 months now and couldn't be more pleased with my decision.

Bought a car from Han. Only have positive things to say about my experience with him!!! Excellent customer service, and very happy in general! read more

I bought a vehicle from Han last year. Let me just say he was patient, nice, and kind. Not the normal car dealership kind of place. We drove several cars, and he was so helpful when a minor issue popped up after we bought the car. Talk about customer service! We are a military family, and I couldn't believe how helpful that was. Incredible, hands down awesome service, and I love my foes escape! read more

Went in for some brackets with an overdue safety. No appointment and they did my safety in three minutes. Recommend! Now to get some detail work done. read more

Han sold me a car and drove it across the island for me to test drive and delivered it! He also helped with minor mechanical issues after purchase for no charge. When leaving the island a few years later, he bought back the car. Han was so helpful and kind, I 100% recommend buying a car from Platinum Automotive Center!! read more

The Head Honcho there, Hahn, is nothing short of a snake. He has a tendency to simply clear codes on otherwise unsuspecting vehicles, and then pass them off for excellent condition. His little stunt cost me thousands of dollars, and that isn't the worst of it. The vehicle I traded in, five months later, is STILL IN MY NAME. Platinum Automotive Center Hawaii is the place to go if you have thousands of money you feel like throwing away, too much time in your day, and not enough stress. read more

My wife had been looking for a car for a couple of months. When she found the one she was ready to make a move on, she asked me to take a look. After looking at the car, the reviews, the blue book value, checked the vin reports, I did the next typical thing and looked up some reviews. I wasn't turned away by what I read, but just "aware". I reached out to Hanh and was immediately greeted with professionalism and courtesy. He was exactly on time with his return phone calls and even met my wife and I later than his normal hours. We agreed on a price quickly over the phone earlier in the day. When my wife and I got down there, he took his time pointing out some of the cosmetic discrepancies we may have missed online. We test drove the car, came back, and in less than 10min we were all done. The paperwork, and price, was EXACTLY what we discussed. No up sells, no "pitching", seamless and beyond appreciated. We talked small kine story and we left. My wife and I are, and were, beyond amazed! Highly HIGHLY recommended! We will be in the market for another car in the next 3-4 months, and without a doubt we are calling Hanh first. If I could give more than 5 stars I would! read more

I bought a car from this guy and not even 2months I have spent close to $3000 trying to fix the car. Took the car back to him and he supposedly fix the problem. And the car is still doing the same thing. Took it to an accredited repair shop and the printout stated the did a poor job of the repairs I paid for the platinum automotive. I would not waste my time here read more

Awesome customer service. These guys both John and Alex they are on top of there game. They made me feel confortable while looking for a vehicle. There was never pressure. They told me from the begining what the suv had wrong so I knew everything from the start there was no hiding anything. And they where concerned and willing to get me the best deal. I would HIGHLY recommend this place to anyone in search of a vehicle to purchase. Perfect, good or bad credit they will find a way for you to leave there with the car you want. So again I thank the crew of platinum for everything. So remember...if you looking for a place to buy your first car, or just a second vehicle look no where else than here...Platinum Automotive Center the best in the island!! read more

I have never dealt with another automotive dealer that was more professional, informative, helpful and truly concerned about me(the buyer). Every time I asked a question they were ready and willing to answer. I am extremely satisfied with my service. The customer service was beyond measure, and I was even dealing with them from out of this state. At no time did I have to wonder what was going on or if I was dealing with another one of "those" car dealers. I would HIGHLY recommend Platinum Automotive Center to everyone for any and every of your car needs. read more