Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

This will be the only jewelry repair store I will use moving forward!!! The customer service is top…read morenotch and their work is impeccable! I had several very sentimental pieces that needed to be repaired and I am so glad that I chose Silverlust! Even if I didn't live in the area, I would still make the drive to them! Perfection all around!

Recently took in a very special piece of jewelry to be sized and it was done Meticulously.The staff…read moreare very knowledgeable and incredibly friendly. Their inventory is spectacular. I'll be back.

The man working is super nice and does a great job. I came it close to closing but he fixed my…read morewatch band for me on the spot and for only 24$. It was super speedy and looks wonderful. I will definitely come back again

Overpriced & bad quality! Had an item repaired that broke right after I left the repair store…read more They charged me $60 for a clasp replacement which was almost what I paid for the bracelet itself. The clasp broke a week after they fixed it. They would not honor the warranty on the clasp and tried to charge me to replace it again! Why would I continue to purchase items that break and they will not honor a warranty! Do not recommend getting your jewelry repaired here, go somewhere that guarantees their work and honors a warranty. This place has very poor customer service.

Great care for the customer. Listens well and provides what you need whiteout trying to up sale you…read moreon what you don't want.

Great family own jewelry store. The moment I walked in I was greeted and immediately attended to…read more Jason provided several options ranging from low to high in price to resolve an earring I kept losing due to an unstable screw back. I was happy with the solution and will definitely make this my new preferred jeweler.

Marla found some special earrings for my grand daughter. They were just what we were looking for…read more In addition she arranged for the posts to be longer to allow for some extra room. The earrings are perfect and my grand daughter loves them. Thank you so much!

Absolutely love this establishment! Marla helped me design the perfect engagement ring and wedding…read moreband for my wife. Marla also helped design several other pieces that my wife loves! If you need any form of jewelry, I highly recommend visiting Marla's Gem Creations! Everyone there has a high level of customer service, and they care about their customers.

Sent pictures of the jewelry I wanted to sell. Tenenbaum responded they were interested and made…read morean appointment for me to come. They're 1 hour away from me. Hayden took my jewelry to the back where his equipment was and a coworker who was going to assist him. Took 20 minutes for them to come back and say, "Sorry, but we're not interested." Are you kidding me? I now drove an hour back home. Two hours of my time to bamboozle me. Save yourself the time.

I received a phone call last week from one of the managers at Tenenbaum who had recently had my…read morereview come across her desk. She said that she was mortified by the way the situation was handled when I brought my ring in and was hoping that she could make things right. At this point it had already been 2 weeks since I had brought the ring in so I had long since taken it to another jeweler to have the ring repaired. She was very apologetic and invited me to come back in the store whenever and to contact her personally. I appreciated that she reached out and acknowledged my experience. It doesn't negate the interaction I had with my sales associate and the jeweler but I do respect that she followed up and while I cannot say that I will be a returning customer at this point, I would take it into consideration. Full honestly, I think I would consider making a purchase there again but would likely not turn to them for any alterations or repairs in the future.

Very professional people. I had a custom ring made in two weeks. They kept me updated throughout…read morethe whole process. I recommend this jeweler to anyone that needs high quality jewelry at a reasonable price!

I left a very nice watch for a battery replacement for over a week. No one called to let me know…read morethe status. I had to call twice. They were very non chalant about it not being ready. I decided to just go get it and discovered they had sent it off premises and couldn't get to it until after the weekend. I picked it up the following week (* still not fixed). Poor communication from all involved with lots of excuses. I can't say how disappointing this experience was. I took it to Shaw jewelry that same day and had my new watch battery in 15 minutes. I won't return to Reiners.

Charged $335 to resize 2 rings. They were gold and needed to be sized down, so they also collected…read morethe left over gold. Would NEVER recommend!!

This is a wonderful jewel for anyone looking for a legitimate, reasonable jeweler. Not only do they…read morefix broken jewelry, but they sell some beautiful pieces. The woman I spoke with, was very knowledgeable and professional, and knew a lot about different stones.