THE WORST. The first year of visits to this place was great. It really made me love Mexican food more than ever before. Unfortunately, as things went on the shittier the experience got. I could forgive the other downfalls over this past year as I chalked them up to a busy night or just bad luck on my end. The green onion root ends... Overcooked and burnt tortillas... Order mix-ups... But this last visit really just sealed the deal on the fact that I WILL NEVER DINE HERE AGAIN. To preface this story: They implemented a new rule where every table only gets two baskets of tortilla chips. Any basket after that is an extra $3.25 or something. Okay, I can deal with that since I bet people were just sitting and eating the complimentary chips and salsa. My friend and I continue to order our queso dip and table side guacamole as an afternoon pick-me-up. The trouble started immediately when I was brought a cup of water with hair in it. Gross. Soon afterwards, the table side guacamole was delivered. IT WAS BROWN and unmixed and poorly chopped. Seriously, there was just a long piece of tomato skin, bruised and oxidized avocado, and bunches of cilantro. What the fuck. I complained and got a new water and a new guacamole. Also pertinent to the story: the new guacamole was not table side and very small. Per usual, the queso dip was fine however a very small serving. Every time I go they give you less and less... Fast forward to the bill. I already mentioned to the server the guac no longer should be charged as table side, and they did follow that. The bill should have been around $8 ($4 guac and $4 queso). However, they charged us for chips. OH NO YOU DIDN'T!! We only ate half of the first basket before it was whisked away and replaced with a second full basket. We followed your new policy, and were charged anyways. So, I complained and used their menu against them. The server (who was rude and pissy to me) said that since we didn't order pops or drinks that the chips cost money. I pointed out they can't charge me for what is so obviously complimentary, as the menu points out. He said the menu says this policy, I said WHERE. He couldn't point out this so called rule anywhere. I was starting to argue, and the server chose to diffuse the situation by rolling his eyes and giving me the bill I wanted. I ended up leaving a around a $1.50 tip, which now as I am writing this I am pissed and want back. Whatever. Point is... They have been struggling for awhile now. The quality worsens every visit. There are new policies in place. They will try and sneaky charge you for food that is suppose to be complimentary. The server will get salty with you the moment you complain. read more

Lived near by but never stopped there until a friend said it was great. Turned out to be fantastic food very authentic and so much taste. The parking lot could use a make over but the restaurant, food was Great. Love that that don't make their food over spiced like other Mexican restaurants, and the servers were top notch!, this one was just perfect. Would go back anytime.. read more

Plaza Agave - TACO, TWO ENCHILADAS, One Chicken, One beef, RICE AND BEANS YUMMY! - Mexican Near Me - Chagrin Falls, Ohio

I'd say Agave is my favorite Mexican restaurant on this side of town. Their menu has all the traditional Mexican dishes you'd expect along with traditional Margaritas and beers. The food is absolutely delicious. The dishes always come out quickly and served hot. The margaritas are very tasty (I recommend the strawberry!). Don't forget to order table-side guac. Although the menu/food is a bit pricey it's fresh, delicious and fills you up! read more

Monday night....not crowded... Service and food were great. Fajitas were amazing today. Sometimes they are better than usual and today was that day. read more

My wife & I visit this wonderful restaurant often. Last night, we had the veggie fajitas and a veggie chimichanga (we're vegetarians, as you may have guessed!). As usual, everything was delicious. The food is always presented in an appetizing manner. In other words, the food looks as good as it tastes! We look forward to our next visit. Also, the staff members are always friendly and welcoming. read more

I have had both good and bad meals here. However, I would still recommended this place. The guacamole they make at the table is bland. I do recommend going with the regular guacamole and giving the steak and chicken soft tacos a try. read more

The experience and food here is pretty much what you'd expect from a local Mexican restraint, but something about it makes it worth coming back to. Table side guacamole is a definite plus, and I must say I am a sucker for their fajitas. Not really extraordinary, but they never fail to satisfy. I come here quite often, and for some reason have enjoyed myself every time. Stick with classic Mexican dishes to be on the safe side! read more

This is the greatest restaurant of all time. Not an exaggeration. We eat here at least once a week. Food is always exceptional and staff is very friendly. read more

This is my favorite restaurant. Gone here for my birthday every year for about five years and stop in after work to get takeout for lunch. Staff is so friendly and food is delicious. Genuinely sad I'm moving soon and won't be able to eat here as often. read more

Ooooooo papa where do I begin, I ventured to this establishment looking for schmack Mexican comida and that's what I got. My fajitas came out sizzlin like my bumhole after I finished them. Wooo doggy was I on the John for awhile. You could say I dropped the kids off at the pool or took the browns to the super bowl if you know what I mean. Stinky Winky Face. That sure gave my anal cavity a workout I'll tell ya. Those fajitas felt good coming in but felt orgasmic coming out. Oniony and spicy indeed! Left me walking out of there saying show me how! read more

Best Mexican in town. Great service--and there's something to be said for great service.

Fresh ingredients, swift service, suitably strong margaritas, reasonable prices, attentive waitstaff that seems glad you came, cheesy Mariachi band at times --- this is everything you want in a neighborhood Mexican place. Now if they'd only repave the parking lot and rid it of ankle-breaking holes; light up the too-dark bar; and put some greenery in the outdoor patio, as it's like sitting at the edge of the parking lot. Then, everything would be perfecto! But still, this is our go-to neighborhood place, and shall remain so. At least they don't charge for chips and salsa like SOME Mexican places (Lee Road, Cleveland Heights)! read more

I've been here twice in the last few weeks. The wait staff is friendly. I really like the chips before the meal comes out and you don't pay for them. Reminds me of the old chi chis restaurant days. They have quick service and large portions. Could it be more authentic Mexican as the last reviewer suggests, maybe. But it's good enough for me. My kid liked the kids menu and drinks. They are easy to work with if it's not on the menu. read more

Skip this place if you like anything approximating authentic/good Mexican food. My wife and I ate here, sitting outside on a warm early Oct. evening, and both had a meal, neither of which was good. We split the fundido which wasn't bad or rather, ... was ok. We also had the table-side guac. I hate when places make the guac. table-side. It was ok as well, though expensive. Our meals were not as good. My wife had the chicken ench. and I had a mixed plate w/ a taco, poblano and I think a mini burrito. All the items, excluding rice and beans, seemed to taste the same and that was pretty bland. The wait staff was friendly and attentive. We won't be returning. Bummer. read more

So happy to have a great local mexican place with a fresh menu and consistently good food. Last night we had carnitas - were plentiful, cooked just right. The service was great and it left me committed to finally giving them a really good review. read more

I am a vegetarian and have a very hard time finding a decent meal at a restaurant. Plaza Agave is wonderful for vegetarians!

We really wanted to try this place. However upon entering, we stood at the hostess stand for more than 5 minutes, and no one came to greet or seat us. No servers were at tables. There were two tables sat. We checked the bar side, and people were seated at the bar, but there was no bar tender. We went back to the hostess stand. As guests were leaving, we joked "Did you guys have a server?" They laughed and yes there was a server. We returned to the bar. This time there was a bar tender. Who looked at us three times and never offered service. We eventually just left. read more

Best Mexican food I've ever had anywhere in the state of Ohio. Rosa and Ricardo are the owners and do a fantastic job with the food and service. Hot fresh authentic Mexican food served on hot plates! Chips and salsa are impossible to stop eating! My favorite Chori Pollo entree and Camarones queso!! read more

Skimpy portions, tacos very plain and skimpy. Staff doesn't understand English and you have to flag them down as they stand around and socialize with each other. Watered down drinks. I live 1/2 mile away and have stopped in there from the start. Why do I go? Happy hour and bottled beer, nachos. I have tried many times to give them a chance but its really not up to my standards and I have traveled to 30 states for business, eating out. Overpriced! I have driven by and seen just the wait staffs cars there all night. I have no idea how they stay in business. The place changes names but....they never remodel. read more

i just had the worst meal i've ever had, in my 60 years of dining out. I have come to this place frequently and always had great mexican food but last night i couldnt even finish one of the fish tacos. they forgot to put on the sauce so it was dry. everyting from the beans to the rice to the fish were WAY over salted. the margaritas tasted like water even tho happy hour was over. the staff pretends they dont understand you when you try to complain. they said they would give me my meal for free: which is what the coupon we had was anyway. and they still charged us for the awful drinks and the overly salted sides. its too much work to complain so we just paid and left. This used to be the best mexcian food in town; now with all the new competition opening in the area, they need to stay on top of things. I see it closing in the near future....cant imagine anyone returning to this place. Very sad..... read more

My favorite Mexican restaurant in the area! It is affordable and the service is fast.

Mediocre food at best, and filthy pop bottles used as decorations. The problem I have is that the waitress "accidently" kept my card when we paid. I gave her the card, but my husband signed for it, not realizing she didn't give the card back to me, and I thought she gave it back to him. We called and picked it up 3 hours later. 3 weeks later I have fraudulent online charges, go figure. Watch your credit cards at this one! read more

I've driven by this place for 2 years. Today was the day I figured I would give Agave a shot. Unfortunately it was not very good. Watery Queso, bland tacos, a hot plate and cold enchiladas. Slow service. Even the bill took 10 minutes. My advice is pass. Just keep driving. Taco Bell is better and faster for half the price. read more

Great food, great prices, and great service! We frequent Plaza Agave because it's the most authentic Mexican food I've tried. Very nice menu, and love that they make fresh guacamole right at your table when you order it. Thanks! read more

Just dined at Plaza Agave. There was not any soap in the ladies restroom. We had a table of 5. They brought out everyone's food, but mine and I had to flag them down to let them know. I finally recieved my food after everyone was done eating. They did not even apologize. Then Sunday is supposed to be kids eat free with adult meals. Kids meals are 4.99 and includes a drink. They did not take off the proper amount and when I questioned them, I was told that the special only includes the food and not the drink....that is included. AND the drink for a kids meal is 2.25!.......WHAT? Be aware that discounts are a scam! WIll not be back to this restaurant. Very dissappointed! read more

Dined there last evening and the food was perfect. We did wait a while for our main entree but we both were pleasantly surprised. Over the past few months I'd been to the restaurant and was disappointed. The beans were thinned down, the rice was good but the portions had been greatly reduced from the previous months. The enchiladas they had been using for their dishes were always of a nice size, but there for a while they had been using much smaller ones. I'm pleased to see that that went back to the original portions. The previous few visits had also yielded somewhat dried out and burnt food. I had thought that perhaps they had new kitchen staff. Last night however, they delivered a fatastic meal which was attractive, delicious, and moderately priced. My only complaint was that the entree's took a while to be served, but was definately worth the wait. They are soon opening two new Mexican Restaurant's in the area, so I hope they continue the great food, great value! read more

Worst experience ever!!! After being a regular here for almost 2 years we were treated horribly by who was our favorite waitress, Rosa. We placed our normal order and without telling us until after we ordered they changed the rules on their coupon (although the verbiage hadn't changed) and she would not except it. She then brought the bill and charged us $30.99 for a pitcher of margarittas that are usually $18.99. She claimed that we had said patron yet never bothered to confirm what she thought she heard. We order the same thing every time!!! And although some of them do have broken English...hers is perfectly fine. She has held many conversations with us over the years. As I was expressing my disappointment in our expirence she said to me "I want to kill you". I don't know if she was having a bad day or if they are really hurting for money but I will probably never step foot in there again. Her behavior was completely unacceptable and appalling. My advice..if you do decide to go here be very careful of the staff and triple check your bill!!! They are trying everything to get extra money from you by being very deceiving! read more