To all property management companies, if you don't want your tenants to get hit and run by your plumbers, STAY AWAY FROM THEM!! I rarely give 1star reviews but this is truly a horrible, frustrating experience for me and my partner. We lived in a condo association, parked our car outside of our own garage for a short period of time since there's street cleaning, the car was parked there not longer than half an hour since we were planning to leave soon. We were being notified by our neighbor that they saw damage in our rear bumper and debris on the floor while he was walking their dog. No notes, no calls, straight up hit and run. Since our property doesn't have cameras, we called the police immediately, after talking to all our neighbors (we have a very lovely community, everyone was trying to help and we did check all their cars to make sure they didn't do it), we all agreed that the most likely possibility will be the plumbers, who got hired by our property managers, plumbers on demand. They came in for a work order for our neighbor the exact time the accident happened, our neighbors heard loud honking while they finished their work and driving out of the property. The police officer called the plumber, asked him if he could come back so we can do some more investigation to rule him out, denied and said he had other jobs to do. Following with the police officer asked him if he honked while leaving our property, also denied (of course, but our neighbors heard it and saw their car during that time). Asked him to send over pictures of his car, there are some marks on one of the corners but since it's a truck with rubber protection, the marks are not obvious enough and also the picture is a little blurry to be considered as evidence. Am I 100% sure that the plumber did it? No I'm not, but all the evidences (debris, neighbors ring camera, neighbors statement, timing, the size of the car can possibly did the damage and driving trajectory ), we are 90% sure he did it, given that our car was only parked there for 30mins and it's a private road for only our neighbors, it's really not that hard to narrow down the targets. The part that pissed me off the most was that the driver honked loudly and was trying to get people's attention while he was leaving, if he didn't hit someone's car, why would he do that? And later when the police officer called, he decided to pretend non of that happened? If he was really innocent, at least tell the officer the truth about the honking and explain the situation. If you he was really innocent, why won't he come back to so we can take a look of his car to rule him out, he immediately rejected to come back, not even trying to schedule a later time after his current job is done, isn't that suspicious? We are not trying to get anyone in big trouble but hit and run is defiantly unprofessional. If you can't take the responsibilities when something bad happens in your company, why should people trust you to do a good job. Speechless. read more

Plumbers On Demand - Plumbing Near Me

Thank you so much to Robert and his team for coming out to my rental property and fixing the plumbing issues. The technician Ozzy was very professional and showed me a video of all the work done in the crawl space. Would definitely recommend. read more

Plumbers On Demand - Plumbing Near Me

A+ service. Robert went above and beyond to figure out how to fix my problem. He could have just charged me extra and finished the job quickly, but instead he took the extra time and energy to figure out the best and less expensive solution. read more

Plumbers On Demand, recommended by my friend who manages a thirty-unit apartment complex, is, as she said, both precise and pricey. Firm believers in quality product/work hubby and I are willing to pay a price tag commensurate with such. Because I hate dealing with repair stuff, I made him call early AM to explain our non-emergency repair; kitchen faucet had become loose at its base, no leaks. He was promised a same day afternoon appointment with either a phone call (his preference) or text 30-minutes prior to technician's arrival. We alerted our concierge Plumbers On Demand would arrive later in the day. 4:00PM, we received phone notification of technician's arrival within 30- 40- minutes. 10-minutes post phone call, upbeat, professional, Aram was at our door completely Covid safe. And 10-minutes after that our faucet was back to normal; our kitchen left in pristine condition. We paid in cash and are currently awaiting an emailed receipt to my account. Until then this is a 4.5-star experience to be rounded up to 5 stars once I receive that receipt cuz no job is finished until the paperwork is complete. Unfortunately, Yelp doesn't have half stars so I gotta go with 4/fan-worthy for now. Do know, based on this positive repair experience, I wouldn't hesitate to call Plumbers On Demand for any/all future needs! 2/10/2021 - Just received receipt/invoice via email! read more

Plumbers On Demand - My repaired kitchen faucet. - Plumbing Near Me

I live in an apartment complex And never ever have I had such Professional service. I believe that Robert owns the company though I did not know this when he came. He was so professional and kind and my shower and bathtub handles have never worked this smoothly . As if I'm in a hotel!! All drips are magically gone. I am beyond thrilled. I recommend this company to the highest degree. read more

Do not trust them! Extremely horrible experience. Robert is the owner. He came for inspection, and it's been 3 weeks that we are keep calling his company to release the report! NO ANSWER! He charged us and got the whole money. Don't pay him until you get the report otherwise there won't be any! Don't even bother yourself! His secretary keep telling us that he is too busy, for 3 weeks! read more

The most horrible experience I have ever had. They rescheduled twice and did not want to show up after all. The most disorganized organization. I rearranged my working schedule for their appointment and they even did not bother to call and inform me that they were not planning to come because they had some situation. When I called them, their manager, or the owner, the guy refused to identify himself was yelling at me, and told me that he refused to provide services. I called the management company which practically imposed their services, and they made them come. They charged me over $700 for a job that cost no more than $300 ( I consulted with two plumbers). The most rude, disorganized, and unprofessional company. And their manager or owner - this guy should not work with people. Dishonest people. Stay away from them. I am definitely planning to escalate my complain. read more

Robert and his team are absolutely amazing. They are super knowledgable, very professional and kept their work space very clean. They handled a major sewer line problem I had, which went through a neighbours property, quickly and efficiently and were always pleasant and fun to be around. The pricing was extremely fair and Robert even worked on saving me money by pointing out what absolutely needed to get done and what didn't need to be done which other companies said I needed. I required a city permit and Robert took care of that super fast and I got immediately after the job was complete. Honestly, Robert and the team are excellent. read more

We asked Plumbers on Demand to come to our building just to turn off water during some construction in our condo, and turn it on after some work. The owner, Robert came to our place. He is the worst person I have ever seen. He is very rude, easily irritated, and yelled at me and our contractors a lot. He is not good as a plumber as well. He said he worked in our building before and knew our building well. But it took at least 40 min for him to turn off the water for our unit. It seems he could not identified the appropriate water valve, and randomly turned off many valves of other units. He left the site. We called him 1hr before the time we expected to complete as he indicated. But he did not return on time, and came back 2.5 hrs after my call. Initially, he said/yelled "I don't want to waste my time", but obviously he wastes other people's time and does not care. He does not understand the word "customers". He does not give us his cell phone number because "he does not want to be bothered" although we tried to reach him multiple times and his employees in his office. His employees in the office are relatively nice and quickly responded because of the very rude and abusive owner. read more

Stay away. The owner was extremely rude to me when I asked them to come back to check the faucet, which they should have originally but didn't and still charged me $150. Whether or not they do anything, the second they get on your property it's $150. So, watch out. He yelled at me, told me I was "crazy" and then hung up on me. read more

Plumbers on Demand were excellent. I can't recommend them enough. They came quickly and fixed everything.

I thought I had a horrible expensive plumbing situation on my hand on Sunday night. First thing Monday morning I called P.O.D. And their Office Staff Flora and Sona were so helpful and kind! They had me scheduled and a plumber showed up at the beginning of the time frame given for arrival time. They even called me ahead of time to let me know he was on his way. The plumber Chris diagnosed the situation and explained it so I could understand it. The best part was it was not nearly as bad as a situation as I was thinking!! So glad to have found trusting plumbers that are here to help and not rob me blind because I know nothing about plumbing!! I would recommend them to anyone! read more

Great plumbers. Very efficient and knowledgeable. I use them on all my properties and never had a bad tech. Highly recommend.

Very efficient service. Servicemen knew exactly what he was doing. I recommend this company.

Fast reliant and good workers! Flora helped me over the phone got me situated fast and easy! Thank you!