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    Pollo Tropical

    2.1 (107 reviews)
    Open 10:00 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Good for groups
    Good for kids

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    Rafael F.

    Cleaning! Outside areas are extremely dirty.Why are taking orders if you do not have ready the products and make clients loose time waiting.Parking lot is a mess,that's not a good welcome.Cook fresh and hot.Chef doing good good.Cashier very pro. Salon with tables not ready for use.

    Giant parking lot lizard
    Hannah M.

    We were just looking for quick deal, and the app gives you a free meal when you refer someone, so one of us referred the other. Additionally, we got 50 points just by signing up, which turned into two more free meals after we bought a platter of chicken haha. Speaking of the platter of chicken, I got the 1/2 mixed with yellow rice & beans and corn for $11.44. It felt like such a steal! I also tried a couple of their sauces and highly recommend mixing the cilantro garlic in with the rice. If you're looking for a nice pitstop on your way to the Everglades, this place will do the trick! P.S. there are massive lizards dominating the parking lot.

    Marqus R.

    I've always liked Pollo Tropical. The food is generally fresh, healthy, and with a good little kick to the taste. The place is clean, but on the downside lacking in good service and personal pleasantness. I know, it's probably a dreary sort of nowhere job, but do they really have to act like it? I went for their Grilled Chicken Cuban which is just like their very good Cuban but substituting chicken for roast pork. The sliced ham, potato sticks, creamy mustard, and Cuban roll, however, are all there and each with a good pronounced taste.

    This is what it's supposed to look like
    Nicole G.

    Horrible service, after my order was taken I was told they didn't have the pineapple salsa. I asked for my money back another cashier went back and brought the container from the back. I'll never go back again!

    Carrie R.

    This location is the WORST!!!!!! The wait is 25-45 minutes, just to order, in the drive through!!!!!!!!!! This is just ridiculous!!!!! I've been 28 minutes on line and still have not ordered!!!!!!! Unacceptable!!!!! What are these people doing???!!!! Because they're not working that's for sure!!!!!!!! So mad! I need to complain to corporate and get all these people fired! HIRE BETTER EMPLOYEES!!!!!!!!!! And I had to put 1 star n because it won't let me post... I would give it negative stars!!!!!... by the way it's 8 minutes later which is a total of 37 minutes and i'm at the window to be told to hold on! Wtf!!!!! If I wasn't sick and didn't need soup I would've been out of here 30 minutes ago! Should've went to Walgreens and got me a can of soup!!!!!!!!

    Take a close look at the Manager and staff sitting in the booth on their phones!
    I A.

    TERRIBLE! If you and your family are driving up from the keys DO NOT waste your time and stop here! They allow you to order whatever you like only to tell you they don't have it! Owners really need to take a look at who they have managing this place. Staff is lazy and unfriendly. Uber driver showed up to pick up food and let us know that he hates picking up food from here. The staff was turning away customers only to be seen on their phones. Take a close look at the picture of the staff sitting at a booth on their phones, talking and laughing. Once again terrible place!

    Pollo Tropical
    Evan G.

    This Pollo Tropical location on 1st Avenue in Florida City is a great place to stop for chicken and sides that are delicious and flavorful. They are worth the wait to get the food and sauces. I have had a really good experience coming here and the staff here works hard to get everything to you.

    Pollo Tropicals idea of a edible meal for a kid

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    5 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Extremely slow in the drive through. I have been coming here since it opened and its gone down hill ever since.

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    5 years ago

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    5 years ago

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    7 years ago

    Food was terrible. Ordered sandwiches to go and they were cold. Place was dirty and service was not very friendly.

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    10 years ago

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    7 years ago

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    Thank you so much for the awesome review! Please stop by again soon!

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    8 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    Got there 2 hours before closing and they literally ran out of everything on the menu but yellow rice.

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    9 years ago

    Food was cold over cooked and old. They started out good but not anymore. Service not the best.

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    6 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    10 years ago

    Food is really good and savory with a good choice of sides. Also the plate was full for a cheap price!

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    10 years ago

    Extremely long wait and was missing items from my meal. Spent an hour here. Avoid this place if your working.

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    Review Highlights - Pollo Tropical

    I always see the sign for grilled chicken on my drive between the keys and Miami, and I'm always curious.

    Mentioned in 2 reviews

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    El Tacazo

    El Tacazo

    4.2(132 reviews)
    0.4 mi

    Food was great and service was great. We showed up with a big group and the outdoor seating…read moreperfectly accommodated us. The parking lot is very small and it seems more like a "to-go" kind of spot but the outdoor seating area was very nice. The food was 10/10 and tasted very authentic and I would definitely go back sooner if it wasnt so far from Fort Lauderdale. Definitely stop by here if you are in the area!!

    Wish I can give a better rating because we've been here before but today's experience was…read moreborderline satisfactory at best. To start they took at least 10-15 min to actually acknowledge us and let us know that they are really busy... we understand it's cinco de mayo but at least acknowledge us and tell us, don't leave us hanging!! When it came time to finally order our food they gave us the unfortunate news that they were out of carnitas tacos (which was the special and the reason we even went) so we ordered Al pastor tacos and carne asada fries. Now, the food.... Absolutely delicious and phenomenal as always! Definitely authentic and explosive flavors with each bite! But before we can even eat we realized they forgot to bring us the cilantro/onion side toppings so we had to remind them and wait another 5-10 min while our food was just getting cold to get the servers attention. The carne asada fries was something we tried for the first time today and I can't recommend it enough. Please order this when you come they were so goooood!! We also ordered the classic margaritas which were on the happy hour menu.... However the margaritas had 0 alcohol and was just straight up lime juice! Pretty disappointed in the drinks.... Last time we came we had a much better experience, I guess we can't come when they have busy days! Maybe we'll give it another chance maybe not, there's plenty of fantastic Mexican spots here in homestead and tonight was not a good look for Tacazo.

    Photos
    El Tacazo - Panoramic of inside

    Panoramic of inside

    El Tacazo - Large pico de gallo & chips

    Large pico de gallo & chips

    El Tacazo

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    Pollo Tropical - hotdogs - Updated September 2026

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