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    Pollo Tropical

    1.8 (122 reviews)
    Open • 10:30 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Cockroach being silly !

    food was good i guess but the atmosphere of the place wasn't so great, literally so disgusting! Also there was a dead cockroach on the floor, imagine the kitchen!

    Allana L.

    So sad after so many years of coming to this location, the management has left his credit short staffed. the woman with piercings all in her face is placing the orders and getting them ready and then taking 5 minutes to argue with customers who have been waiting for their food for over 30 mins. Wish I could record and post the video of her.

    Steak Bowl
    Mia P.

    From my memory of when I was on vacation, they made the best chimichurri steak. I remembered me and my friends were fight for it. But now I am having it as an adult. The texture of the meat tasted like playdough and it was a little salty. The Mac and Cheese tasted a bit plastic-ish. I probably will never come again. But a lot of other people seem to love this place, there is always a huge line whoever I pass by.

    Apparently this is half a chicken and 2 things rice...boy other person going to be mad

    How high does the staff operate? They are very very slow, unattentive, cant get an order right and only 1 poor woman is really paying attention. Apparently half a chicken with 2 rice equals a trio platter with rice and beans.

    Brittany S.

    I see this chain all over South Florida, so I had to give it a try. For West Coasters (like myself) this chain is very similar to El Pollo Loco, but with less of a Mexican Flare. I ordered the Tropichop- which is similar to a bowl at Chipotle. Chicken was definitely tasty. I liked how there was a condiment bar where you could add extra salsa and stuff. I ordered the large which was super filling... I even had enough to bring to work as lunch the next day. Whole order was less than $10, so fairly priced.

    Found wire tag in my salad...

    Ordered from Uber eats, food was delicious until I started chewing on this found in my ceaser salad.

    a hand holding a cup of ice cream

    UNACCEPTABLE! We ordered from here and found a piece of metal in our cilantro sauce with the hair in it.. CHECK YOUR SAUCES!

    Simple order, I asked for 3 sauces. This is what I got. If you don't want to do your job just go home. 2 stars. Very displeased

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    1 year ago

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    4 days ago

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    1 year ago

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    2 months ago

    Went through the drive though at 2:00pm today and they said 45 minutes before chicken is ready. Left to go eat somewhere else

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    2 years ago

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    10 months ago

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    3 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    9 years ago

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    2 years ago

    Nasty dried out food with awful service, checks off all the boxes to never go back! They don't care either

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    Customer C.

    Thanks for the review Christine, hope to see you soon!!

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    4 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    Page 1 of 4

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    Review Highlights - Pollo Tropical

    “Clean, great service and ALWAYS great chicken The girls there are great!”

    Mentioned in 2 reviews

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    La Granja

    La Granja

    3.8(76 reviews)
    0.3 mi
    •$

    After Church, my wife were really hungry and were in the Palm Beach Gardens, FL area for a little…read morerelaxation. We have eaten at other La Granja restaurants in the past and they never disappointed us. This location was big, with a bar, and we arrived there with only one other couple in the place. It was right at opening so there weren't many people. However, once we ordered, people state pouring in and we had the feeling that this place was good and popular. The food came out. We had to pick it up from a central serving station. We ordered a lot! Chicken wings, rice and plantains. It smelled so good and fragrant. One thing we missed was the toppings bar at the front of the restaurant. Darn! It would have been nice to put some peppers and onions on our wings. However, the food was hot, delicious and satisfying. There was so much! The servers were friendly and accommodating as well as the cashier. The cost was reasonable as well. The place was clean, organized and comfortable. All in all, we would recommend a visit soon, especially to this location!

    First time here and this place was packed I'm assuming the time frame lunch time. There is a huge…read moremenu board and you order food and they give a light hockey puck and when it beeps loud you walk to the front and they give you your food ..there are also customers waiting for take out and a bar with only shots only and beer . There are tables to sit and eat or you can eat at the bar .. Fast paced environment and very loud.. They restaurant is very clean and they staff was very friendly. I order the steak and yellow rice and beans and plantains and my husband order the seafood platter on yellow rice . The food was fresh and hot and my steak was cooked perfectly seasoned just right , oh I forgot to mention by the front entrance on the side there are all kinds of delicious sauces. I did add garlic and onion sauce to my steak . My steak was the whole plate.. huge .. they don't disappoint on the portions.. yellow rice was amazing with black beans and the plantains were my favorite and for my husband dish the whole platter was yellow rice with seafood shrimp and clams. He said it was delicious also his first time here..big portions. The price is right ...Overall awesome experience and food was amazing and we did have to take home food nothing went to waste .. we will be back to try other items on the menu...

    Photos
    La Granja
    La Granja - Seafood Fried Rice Shrimp and clams he

    Seafood Fried Rice Shrimp and clams he

    La Granja

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    La Salsa Verde

    La Salsa Verde

    4.5(28 reviews)
    3.4 mi

    We have been going to various parts of MX for decades and have a hard time remembering having any…read moremeal as fresh. My daughter in law is from Mazatlan, the food she has cooked for us was almost identical (of course her food is a tiny bit better, but she's my DIL-lol). The chips were thin and airy, the guacamole was beyond fresh and flavorful. The Steak Charrasco was tender and perfectly cooked. The Elote corn and Birra tacos were really good. I was a little leary of the location (Mobile) but they were originally operating from a food truck and I guess it's good financial decision to make baby steps towards an actual restaurant, which they absolutely should. Of course if you're looking for a dining experience, this isn't for you but if you want great food at reasonable prices for a night in or lunch, it's perfect.

    Randomly found this spot one time while I was down here visiting family. Finally tried it the other…read moreday. Don't let the fact that it's in a gas station surrounded by storage scare you. The guys back there are cooking really good food and not messing around while doing so. I placed our order through their website and headed for pick up. There were a few other people waiting for food. We had to wait a little while which didn't bother me. You can tell they're making the food fresh. We ordered crunchy tacos, and an al pastor and asada quesadilla. We also got an order of Esquite. The quesadillas also came with steak fries, I haven't had steak fries in so long and I love them. Everything was really good. I'd ask for no mushrooms next time but other than that, we'd go back. I hope they continue doing business.

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    La Salsa Verde
    La Salsa Verde
    La Salsa Verde - Asada Quesadilla

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    Asada Quesadilla

    El Guanaco - Snapper, rice and beans, maduros

    El Guanaco

    4.5(1.3k reviews)
    43.5 mi
    •$$

    What a cute hidden gem ! I have passed by this restaurant countless times & always wondered about…read moreit. It's 5 mins from my home. Took over 10 years but better late then never! Finally went today!! What have I been missing all these years. Taco Tuesday $3 tacos if you want shrimp or fish $4. Margaritas - looked like a fish bowl $5 ! Delicious !!! Brissa our waitress was wonderful very attentive, friendly & welcoming. There was an older gentlemen - I didn't get his name. He was extremely nice, kept coming by to see if all was okay & collected our empty margarita glasses. We ordered the carnitas, chorizo & steak tacos. 6 in total & filling. All delicious especially that they make their own tortillas! Now let's discuss the salsa. Can you make the salsa bowls slightly bigger. Or less chips because the salsa finishes & you have plenty of chips leftover. I didn't want to keep paying for salsa just to finish the chips. I will definitely be visiting again and bringing some friends!

    I saw this place on social media and I'm assuming the people that did the videos are family members…read moreor friends of the owners definitely overrated. Some of the food is over season and some is bland. The fried plantains felt like crackers and for my money I think I'd rather go somewhere else. Definitely will not come back Also, the staff is very pushing

    Photos
    El Guanaco - Dining area inside

    Dining area inside

    El Guanaco - Chipotle chicken burrito

    Chipotle chicken burrito

    El Guanaco - Coca Cola made in Mexico.  Real sugar.

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    Coca Cola made in Mexico. Real sugar.

    Pollo Tropical - latin - Updated September 2026

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