WOW!!!! Blown away by the incredible service and HONESTY of this business. I will never go anywhere else. They beat prices from Firestone and Potranco Automotive for maintenance on our car. Edgar had his tech Josh to service my vehicle and I received the absolute BEST service from both!!! Thank you Polo's Point. I will always recommend your business first!!! read more

I initially brought my car in for what I believed was a simple oil leak. After waiting several weeks, I was informed the issue was something completely different and that additional work was needed, including repairs involving the AC compressor and other components. I ended up paying around $5,000 for those repairs. Two weeks after picking up my car, it was still leaking oil. I returned it, expecting the issue to be covered under warranty, but was then told the new problem was not included and would cost an additional $2,000. At that point, after already spending a significant amount of money and time without resolving the original issue, I was told the vehicle needed an entirely new engine. I ultimately had no choice but to leave the car there. This experience was extremely frustrating and disappointing. What started as a straightforward repair turned into a costly and unresolved situation, with shifting diagnoses and little accountability. I would strongly advise others to proceed with caution and seek a second opinion before committing to major repairs here. read more

Do customer reps get commission out of selling tires? I have bought new tires from Polo's for years, even bought the whole set as Christmas gifts to my son. He had gone in two weeks ago for a flat and was told that there was a screw in it, but the tire was beyond repair so he had to buy a new one. My boy couldn't afford to at the time, so waited until he could, hitching a ride until he could afford a new one. I told him to take it to a tire shop. They said that if the screw is on the edge of a tire it cannot be repaired. The screw on his tire was in the middle, so it was repaired for $15. I assume Polo's trains their reps to sell new tires for commission, therefore, Polo's has just lost our business with them and I will no longer be recommending them to friends and family. read more

Polo's Point S Tire - Tires Near Me - San Antonio, Texas

What great service. I had a slow leak in one of my rear tires. A co-worker kindly volunteered to fix it with his patch kit. However, after looking at the tire, I wasn't too sure if the patch was supposed to be sticking out of it the way it was (picture provided). Because I wasn't comfortable driving my vehicle with the patch hanging out like that, I stopped by Polo's Point (S) and asked for a better patch service so I can feel comfortable on the road. Within minutes, Daniel had my tire re-patched and up and running. I was in shock with the results. A HUGE difference. And NOW, I feel safe on the road. Thank you Daniel I'll definitely be back for other services when needed. Great value. Great team. This cost me $15 I'm so grateful. THANK YOU read more

Polo's Point S Tire - AFTER - Tires Near Me - San Antonio, Texas

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used to come here often, recently went to get a tire patched up. walked up said hello to the guys outside and they completely ignored me. waited a bit and asked if I needed to go inside he said everyone has to wait there turn. I just waited for over an hour till they finally acknowledged me, looked at my tire and said we don't patch that. It took 10 seconds to look at it. There's no system no one greeting you nothing like they're not even happy with their job. went Somewhere else they where busy but told me they don't patch them right away, but to go inside and order a new one. wasn't that hard. dont recommend this place read more

Been going here for years. The quality of work is unmatched. Professional staff and the shop looks great. The price of service is also fair. Great job to those guys. read more

My quote was right on and vehicle was completed same day. I needed an AC drain hose unplugged on my 2008 Honda Ridgeline. I've been a customer for 15 years!! read more

As a very long time, customer of Polos, I have been impressed over the last 15 years, I have a 2012 sequoia and a 2002 four Runner and the quality value and and speed of service have been phenomenal, they also stand by their work! read more

Polo's Point S Tire - Tires Near Me - San Antonio, Texas

Polo's Point S Tire is Amazing!!! I have been using them since 2007, and never let me down. Their service is on point!!!

Always trusted and straight shooters. They've been able to help where other have not such as Discount Tires

Went in 4 days ago just for a alignment for my truck, they called and said that my truck needed new tie rods on both ends,ok no biggie, next day comes and it should've been ready for pickup but no the left side didn't come in yet (apparently). So the 3rd day arrives and nothing at all. 4th day they called and say that something for the tie rods didn't come in so they just got it at 6:00pm. And tomorrow it should've be ready for pickup. In short, don't take your cars here for a small 1 hour and 30 minute job that you could do in your driveway but they take almost a week to get it done (ps there was only two cars getting worked on when I got my appointment) read more

Quality and value were great. Speed of service was great and timely. The insight on my vehicle needs from the service attendant was professional and spot on. I will be back...thx Polo read more

I have Been going there for 15 years always gave me good service I know the owner and most of the people that work. They have given me great prices on tires and never charge for repaires on tires that where purchased at the Shop. read more

this is a honest family own business and after 4 years of going ther for various services I've never have a bad experience I like going to a place that they even remember your name strongly recomend them for your car care!! read more

Only place I take my car. Service is always top tier, affordable, and friendly staff.

I've been going to Polo's point for a few years. Even when they had a different name. Great service and professionalism.

bad service, give you a quote first then once the service is done they came up with so many fees that didn't said at first and its done so you have to paid for it Try to take advantage of a lady That went for a oil Change And ended up with new tires Balance Some bolts that were " needed" read more

Thank You for great service. it was great seeing that you took all the steps to keep us informed what the process would be to get my vehicle back on the road.i will definitely refer y'all if anyone is in need of assistance with vehicle service. Thank You read more

Service Quality Was given recommended services and required services. It was quick, easy, and much needed. read more

Customer service was great and now my car is running so smoothly. I'm being sharing my experience with others.

Great service. And the best quality work. Mike is awesome, very friendly and knowledgeable in every way. Recommend Polo's to all my family and friends. Thank you!! read more

I always take my vehicles to Polos for state inspections. Always fast and friendly service.

I had my brakes completed at Polo's Point S. They were very courteous and helpful when taking my information. My car was completed in a timely manner. No problems with the work completed. The price was decent. I'd recommend them to others. read more

Awful, cheap work by this place. Accompanied by malicious mistakes. Tore up my undercarriage and now there is a coolant leak after I requested an oil change and an alignment. Very disappointed. A bunch of grown men up there with the attitude and temperament of young women (no offense ladies). People if you value your car, especially MILITARY, don't bring it here. If I could give "0" stars, I would. read more

Went in to get my rims replaced. I bought my own from American Muscle and needed a quick swap. It's was anything but that. Clerk tells me that I need to replace all 20 lug nuts and they are $5 each just for him to tell me they are sold out and I can get the cheaper ones for $2... why upsale me the first time so off the bat I don't trust him. Amongst the brash attitude the kid had at the front desk had. Definitely do not recommend this. read more

Got an oil change, inspection and took advantage of holiday discounts. Service was friendly. Lobby was comfortable with tvs and coffee. Only feedback was the wait time. Even though i was one of the first ones in the door, it still took over 2 hr wait. Looked like a full crew but maybe they needed more workers in the maintenance area. read more

I went in for breaks and a new tire. Came out with breaks and new tires, but the breaks were not calibrated. They wanted to keep my vehicle over the weekend to complete that. I get to the shop to pick up my car and they were having a beer. Not very professional. Beers could wait, customers should Not have to. read more

Very Professional and fair price. The turn over is prompt as well. Definitely would come back and would recommend. Thorough and honesty is the reason for writing them this review. read more

Everyone was very professional and very prompt. Will always take my cars and my kids car there. They always fix things that other places can't figure out. read more

Amazing service!!! Went to 4 other shops and told me would take all day to patch my tire with a nail. Came here on a super busy Saturday and they were able to fix and patch my tire in 15 min! Super nice too!! read more

Truly amazing tire and repair shop been coming here for many years and will never go anywhere else. Service and quality is always on point always satisfied. Thank you so much for your hard work read more

I went in requesting diagnose of front driver suspension, knocking the mechanic came back with determination that it was the motor mounts in order to change the motor mounts. We had to change the time cover gasket because it leaked on it and deteriorated the existing motor mount OK. they also said I needed the oil pan gasket transmission pan gasket and new tires estimated $3700 later I take my car and the knock is still there. This is not the first time that this has happened to me at this shop at this shop, not only that in the process of whatever worked they did they broke a gas line, and then tried to hide it by doing a quick patch on the gas line very hazardous and unprofessional. I took it back. I talked to a so-called manager pointed out how dirty they left the vehicle. There was oil and grease smudges around the vehicle all on the rims, the mechanic didn't clean up after himself , and also broke a gas line and try to cover it up. It was also leaking gas so imagine how hazard that is to let a customer leave with a leaking gas line very unprofessional very unsatisfied. The manager said that they would give me a car wash all they did was wipe the car down. They did fix the gas line , and they filled my transmission oil which was on empty nearly given that they put a new gasket which would require for new oil. It was empty. I took it back for the diagnostics on the knocking sound again and now they're saying that it's going to be the front struts or shocks. I am not too confident after the first diagnosis of the first mechanic saying it was the motor mount. Other than that, the customer service at the front desk is always great. It's not their fault that the mechanics do a poor job. Lots of communication is needed here better follow-ups better inspections better diagnostics do better. I've been going to the shop for years and this is the second time they've let me down. read more

Man these guys really took care of my truck and showed me the best options for me and my pockets. Thanks guys.

Outstanding work, tech went through what I needed when my car came in and assured that it will be repaired

Great value and great service. They checked my brakes, gave a quote and beat other competitors prices.

What a complete waste of time... Went up to polo's with a buddy of mine because his truck was leaking coolant. Instead of taking a look real quick just to diagnose the problem they wanted to keep his truck overnight for observation. Which I thought was weird, because it wasn't busy at all. No one seemed like they wanted to help or were even interested in helping. Mind you, my buddy already had spent around 6k at this establishment from previous work. Very unprofessional and not a good vibe at first impression. I Would not bring your vehicles here, unless you don't mind being car-less for a few days. read more

I've only been here to get my state inspections for my cars, and thats always a good and fast experience. but a few weeks ago I had a nail in my tire. So I pulled up to the tire side, a gentleman told me to pull up further, asked what was wrong and he got to work on it right away! 10 minuets later the tire was plugged and reinstalled on my truck. Great experience! read more

Called at 543pm, asking could I bring my car in to have my tire looked at due to slow leak, guy on phone says yes bring it. I get there at 606pm. Suddenly they got all these cars dropped off in that 23 min span and can't get to it today. Waste of time and gas. read more

The quality of work on my 2016 ford focus. 3 weeks later the oil light came and we had to replace which should have done when the oil change was done in December. read more

I R A R E L Y give five stars, but no doubts about it - I'M A FAN! My girlfriend's family takes their cars to Rodriguez, and have since they moved to San Antonio years ago. My first trip, they did some brake work for me, and I was pleasantly surprised at the cost. For a moment I actually thought they may have miscalculated what I owed... Very nice work, very friendly. Second time: Had my oil changed at a place I won't mention. Before I knew it, guy comes up and tells me I need upward of $2,500.00 of work on my car. Told him I'd only be doing an oil change. Miraculously, the next thing I knew, he'd "knocked it all down to $1,700.00" with discounts. Definitely shady, definitely needed a second opinion, and Rodriguez it was! Went in, told them everything and supplied documentation of what the other guys said needed to be done. A few hours later, I received a phone call and was walked through everything on the list, and was provided opinions of what needed to be done, when it needed to be done, what could wait, etc. Bottom line, they gave me a thorough review of where my car was and what was going to be needed maintenance wise in the coming months. They were honest and I appreciated it. They didn't try to fix something that could honestly wait, and didn't "push the panic button" the way these guys at the other place did. When it comes time for the recommended maintenance I'm definitely letting Rodriguez do the work! read more

Polo's Point S Tire - Christmas spirit - Tires Near Me - San Antonio, Texas

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