I have to begin my review of Porsche of Hilton Head with a huge thank you to Amy, our Service Advisor and the other Service Advisor (sorry I forgot your name, very kind as well) that made this experience a welcoming one. In addition, Preston, the Certified Porsche Technician, that performed the work on my 2014 Porsche 911 Convertible. The detailed service video he sent was quite helpful and appreciated. We are new to Hilton Head Island, coming here from the Boston area for the winter months. I had a "change oil" message illuminated, and I knew the 911 was just about due for its scheduled maintenance. When I scheduled the appointment online, I noticed that Porsche Hilton Head offered a complimentary vehicle inspection, which I was excited to have done. I'm the second owner of Scarlett, my 2014 911, and I had only driven her as a second vehicle in the Boston area, as I have a Bronco Raptor as my primary vehicle. I knew that Scarlett would be driven more, now that she is our primary vehicle in Hilton Head. So, my first visit ever to Porsche Hilton Head, I was greeted by Amy, who explained the process and put us in a 2026 Porsche Macan loaner vehicle for the day. Amy kept us updated on the status of Scarlett, and Preston sent us a video of the repairs needed to be done on my 12-year-old 911. I was not surprised to hear that the battery needed to be replaced, as it was the original battery. Great job Porsche for 12 years on a battery! Preston explained in the video that some codes indicated low voltage and recommended the battery replacement, so we are not stranded looking for a battery jump on the side of the road. In addition, the inspection noticed that the two front tires had tire rot, tires dated 2017, so we had them replace those as well. The front tires had to be ordered, which was super easy too. We returned to the dealer a couple of days later and were once again put in a 2026 Porsche Macan loaner for the day. We were kept informed by Amy as to when the 911 would be ready for pick up, and another wonderful video message from Preston, the Porsche technician. I had the front tires installed and an alignment done, and Scarlett is running better than when I purchased her four years ago from Porsche of Nashua. We have already told Amy that we plan to have our 911 serviced only at Porsche of Hilton Head in the future. We look forward to seeing the new facility which is scheduled to be completed late March 2026. Also, I want to add that being a member of the Porsche Club of America gave us a 10% discount on our service. Thank you again for the 5 star service!! read more

Porsche Hilton Head - 2014 Porsche 911 Carrera S Convertible - Car Dealers Near Me - Hardeeville, South Carolina

If you want to buy brand new $200k and $300k cars and then get treated like you bought a $10k used car, this is your place. Very misleading, greedy behavior. Management is clueless with respect to customer service. They force you to finance then take over 2 months to pay off your trade. They force you to buy expensive packages that you don't want. They pay below wholesale for your trade, if you can even get them to give you an appraisal. They force you to wrap the car through them and then it peels a month later. They are an unauthorized reseller of Xpel film, so good luck if you have a warranty issue like I did. They charge huge premiums over MSRP and then don't want the car back on trade. I have purchased close to $600k of cars from them and traded close to $400k of cars to them leading up to this last experience. Needless to say, there will be no more. read more

The worst customer service and their GM Ray is incredibly ignorant. Don't waste your time buying a car from this dealership. Their CPO should be checked as you'd expect a PORSCHE dealership to be trustworthy. Stay clear and away from this dealership. read more

Poor customer service. Made promises that they never intended to keep. Sold me a coating for the car for 4800.00 and then kept my car for a week and didn't get the job done. I cancelled the service and requested my money back and it took almost a month to get paid back. read more

The staff went above and beyond to ensure we left completely satisfied. Gregor and Johnny are truly exceptional. They exemplify what outstanding customer service and genuine hospitality look like. Thank you for your dedication and for working so hard to make this entire process smooth and seamless. We are proud to now be Porsche Hilton Head customers for life and look forward to many future purchases! read more

If I could give them negative stars I would. The worst customer service & service department I ever dealt with. GM doesn't or any manager at that will get back to. The service manager should be fired if he not already. Never ever buy a car from here. Worst experience ever. From the guy whose car they wrecked and did me so wrong. read more

WORST CAR DEALER EVER. I GOT SCAMMED BY PORSCHE OF HILTON HEAD / PEACOCK - DON'T MAKE THE SAME MISTAKE: CROOKS. THIEVES. LIARS.. Their service department did thousands of dollars of damage to my car and won't fix it. Crooked doesn't even begin to describe this dealership. Literally the worst of any service department at any VAG dealership. Peacock Automotive ought to be ashamed of their shoddy work and rude and obnoxious service advisors. If you can get your car serviced somewhere else, do it. The Service Manager, Michael Lane, is literally the worst person I've ever come across at a car dealership and has made sure I'd never give these swindlers another dime of my business. read more

Service department has terrible communication. No follow up and they only seem to care if you purchased your car there. Passed around and around from person to person, never receiving an answer to important questions. read more

Yesterday I took a road trip with my friend who traded in his Lotus Exige for a Porsche GT3 RS. He was able to locate the RS at a dealer in Hilton Head, SC so I told him I'd accompany him on the 1200 mile round trip drive. We left DC at 4am in the Exige and were able to make it to Hilton Head in 7 hours and 45min... not bad. But by the time we got there, my body was tore up; spending 1 hour in an Exige with aftermarket carbon fiber race seats is harsh enough... try it for 8 hours with a titanium exhaust blaring behind your head and on 95 south, through NC, which must be in the worst stretch of 95 on the east coast. Once we got there, Wally, the dealership manager, and Doug, the salesman my friend was using, were fantastically accomodating. We were able to get in and out of there in an hour and they took care of everything we needed. The dealership itself is small, but very nice. They had a nice selection and seem to do a lot business. As for the GT3 RS? Sickest car I've ever driven. It devours asphalt like it's it's job, which I guess it is, and is just jaw-dropping to look at. Holy heavy clutch tho... and the single-mass flywheel is no joke. I've added some pictures for you guys. I only wish I had more time to explore Hilton Head, as I've never been before. read more

See all

I purchased a Porsche Panamera from the sales manager at this dealership on a Friday afternoon at 12:30 PM. Four hours later he sent me an email, not a phone call, telling me that the car had been sold just minutes before our deal was finalized to someone else. I suspect that the someone else was willing to pay more than I was willing to pay and for that reason my car was suddenly sold before my deal was closed. I would never do business with this dealership and suggest that anyone who considers doing business here be very cautious. read more

Waiting for about six weeks for Cayenne S collision repair. Either no response or inconsistent response, false promises that it "should be this week", "get-in-line" responses and still no car. Surprising considering such a supposedly premium brand. Had a better ownership experience with a Chevy Tahoe! read more

There aren't enough stars to represent the customer service provided by the sales consultant that I worked with. I was allowed to take a Macan home for the weekend with no pressure to buy. I returned the Macan deciding it wasn't everything I was looking for . I have purchased many cars from almost every luxury car dealership and no other compares to the customer service Gregor Belka provided. I know in the next 6 months Gregor will locate the perfect Macan that will be the one I buy. read more

Nice guys, been going here for years. Not just a lot full of Carreras. Staff here is but not pretentious, great energy, fun staff, feels like they want your business. read more

My 15 yo son and I went to Savannah for the Porsche Parade In August. Great event and had lots of fun. Left early Sunday am to returen home to So Fla.. Had a maor problem as car (993) could not be shifted out of 2d gear. Travelled 31 miles in 2d gear to get to PofHH. Figured we were stuck for at least one day if parts were available. My son was upset and I wasn't terribly happy. And then PofHH saved the day and the trip. The Service Manager, Jim Howell and the tech whose name I still do not know corrected the problem at least temporarily so that we could get home. On a Sunday! They also pointed out that I had destroyed a tire during the Parade and the DE event. PoHH went above and beyond. I suspect from their demeaor that this is their usual and customary attitide. Can't say enough about this very positive experience. read more