A little better than other mail services in the arearead more

Great customer service! Awesome because they offer all 3 major carriers, UPS, Fedex, USPS! And I…read morethink there the only Post Office that take Official Passport Photos!!! Which saved me a drive! 5 Stars!

Top notch service from a top notch crew. Friendly knowledgeable staff who know their packing and…read moreshipping services! I take all my shipping, packing, printing, needs here. The sisters Debbie and Heidi go out of their way for their clients and it shows. This location is well worth many repeat visits!

Postal Annex in Otay Ranch is one of those local businesses I genuinely enjoy supporting. The…read morecustomer service is always outstanding--friendly, helpful, and professional. They go above and beyond to offer options and alternatives that often end up saving you money, which says a lot about how much they care about their customers. The shop is run by two sisters who opened it about 3-4 years ago, and I've been coming here since day one. In all that time, I've never had a single bad experience. They usually have enough staff to keep the line moving quickly, even during busier hours, which is a huge plus. They offer a wide variety of services--shipping, mailing, passport photos, fingerprinting, faxing, and more. They even carry a great selection of unique products and gifts that you won't find elsewhere. Whether you're sending a package, needing official documents processed, or just stopping by for a quick errand, this place makes it easy and pleasant. I highly recommend Postal Annex Eastlake for all your shipping, mailing, and document service needs. Local businesses like this are worth supporting!

Awesome staff. They handle a plethora of packages and mail daily and get it right every time. Truly…read moreamazing.

This place was easy to find and I love that they have extended hours. The rest of the UPS stores…read morearound closed at 6 and 7, which did not work with my schedule. Having a place that closes at 8 was pretty handy for me. There is plenty of parking available. The staff was friendly but somewhat slow. There was only one girl working the register and one guy packing in the back. By the time the register gal got done with my order, there was at least 7-8 people in line. My order took longer than expected to be processed and the price def seemed a little too high but I needed to return some books so I had to pay extra for them to get delivered to WA faster. Overall, I may use the store again for future shipping. They also have mail boxes for rent although I am not sure what the fees are for that.

We have had a GREAT experience with the United Stares Postal Service in Point Loma, Chula Vista,…read moreNational City, Lemon Grove and San Diego -California- The mail carriers have always been super friendly and they go above and beyond to deliver the mail and packages even when someone enter our address a little off. The office staff when I have gone in are also very informative. We love the USPS. Good job guys!

I dropped off a pre-paid labeled package at this location on Monday, May 4th at roughly 4:45PM…read more It's been a week and still - no scan - no delivery. I wish I had waited for receipt as I have done so many times before. I will never make this mistake again. A very costly error.

Great customer service and never busy when needing to take care of packages and employees are nice!read more

Had to rent a U-Haul van last minute. Was able to reserve one the night before which was awesome!…read moreAlso had the option for a dolly available which was needed. Customer service was amazing and speedy. Got the keys and was out within minutes. Easy to return as well. Price was definitely worth it considering how last minute my reservation was. $20 to rent and .99 cents per mile if you're curious. You can opt in for insurance also, we risk it for the biscuit though. There is a gas station feet away so it's easy to refuel upon return too. Overall, amazing experience. Thanks!

When is this place not ever busy. It's always busy…read more There's open space parking right in front of store during early morning hours. Other than this, coming to this location can be challenging due long wait lines. Also, not a big fan of the shopping center that this Postal Annex is located in. However, this location is has been the closest to my home for all my mail and package drop off needs. There's the same three staff that usually work at this location (1 male and 2 female). They're proficient, communicative and knowledgeable. They're good. The store has two entrances. Thank goodness. The place is small and can be congested inside when there are too many customers waiting in line. Sometimes, the line will end up extending itself outside the door way. Still not the best area due to delivery driver(s) utilizing same door space to enter and exit. More congestion. Nonetheless, staff make it work. There's been times I've left due to long lines and I end up going elsewhere.

Always a line. Always short staffed. Forever to get what you need. They seem to lose Amazon…read morepackages and boxes. Bentos lot of Postal Annexes. This is the worst!.