Russell and his team have great customer service! Responded to my request quickly and took the time…read moreto explain what they could and could not do. So professional and friendly! Appreciate their time and effort with my service request!

Walked in to "Rapid" Print to make a few B&W copies. The main person was in the restroom (fine) but…read morethere was another employee in the back corner completely ignoring me and the other customer (also there to print copies). The one time she acknowledged us, she said someone will be with us in a few minutes, then went right back to her computer. 5 minutes later, the main employee came out and helped us both.

This business is wonderful! We were in an absolute time…read morepinch! (Our fault not theirs) and they came in clutch for us. Printed in the last few moments to get the job done! The print was so beautiful! The staff was friendly and accommodating beyond all reason! If you want a local business who does quality work and takes pride and ownership please do business with this company! They are absolutely the most wonderful people! Great quality products! We will be using them in the future! :) Very happy customers! Price was great for the area! Very competitive!

Love it came out great and great value not like the other places I was getting quotes from…read more Will definitely come backk to get card and door hangers for my business

Excellent for all your Temecula postal needs. John is friendly and very helpful…read more This is definitely going to be my new postal spot!

I stopped by around 4pm today Friday afternoon, John D Schaar I believe assisted with my faxing…read moreneeds. He was professional, courteous and informed me of all services they offer which include portrait photos, canvas, posters and custom gift wrap all are reasonably priced. They are open Monday through Saturday- will definetly be returning because of the exceptional service received, thank you!!!

I'm a contractor and had been using another very large print company for years. A friend of mine…read moresuggested I try Crisp Imagining and now they are the ONLY print shop I will use. Not only is the staff incredibly friendly, the service is amazing. My first time in there and they made me feel like I had been their customer for years. At the large chain printer, I'm used to waiting at least an hour for my prints, usually much longer. The two times I went in I had my blueprints in hand in under 10 minutes. My last trip I only needed 2 pages and they were done in 2 minutes. If you looking for a place with great customer service and good pricing, this is the place!

I typically send them plans to print for work, but this time it was something personal! Roman did…read morean excellent job, my booklet looks exactly how I wanted it to look! They always deliver great quality and communicate if something does not look right before they print. My order was so small that he did not charge me either, what a blessing!!

With the closure of all Amazon Fresh stores FedEx has become one of my places to return items…read morepurchased online from Amazon. Downside is the delay receiving your refund. Possibly, 24 hours vs Amazon Fresh Amazon which was like 30 minutes.

This location at one time was great the staff was always kind and more than willing to help…read morecustomers with any issues. Not now ! Last few visits here I noticed the staff are always fighting among themselves and today I witnessed it first hand again . If your help requires the worker to step outside the counter they behave disrespectful and rude . Some folks have disabilities and a simple common task like sending a e mail can be confusing and require help to complete. This staff working in this office on Winchester in Temecula has made it very clear don't even bother them asking for assistance . It's a shame because this location at one time was a pleasant experience . The store now is always dirty and not well kept . Floors need vacuuming ect. I can't recommend this location I hope they can change the staff up and remind them a simple act of kindness to there customers goes a long way

Self service worked fast and efficient. It is worth going through the self serve kiosk. Free of…read morecharge if you are doing Amazon returns. Convenient, fast, and no hassle.

I requested for LiveScan. Please note UPS Store charge a service fee in addition to the charge…read morerequired by the agency requiring it. Example: if the agency charges $49, it will be collected by The UPS Store plus the $30 as their service charge. Thus, a total of $79. Knowledgeable staff, friendly, but a little aloof. Their smile would definitely help customers be at ease, possibly inquire for more services. I wanted to ask about their printing services after the LiveScan but did not bother because it felt like the staff want customers to be in-out fast.

Always extremely friendly and helpful. My go to place for mailing and shipping. They are very busy…read morebut take time for you and don't rush. I appreciate that

I had a terrible experience with this UPS store - I shipped a package that arrived at its…read moredestination torn open and rummaged through and then sloppily retaped - with items missing. I contacted UPS and went through the very detailed process of reporting the problem (that they insist on) - listing contents, submitting photos of the contents and every side of the shipping box - including box number, etc. After all my trouble, they told me I needed to contact the specific store I mailed it from - (didn't take it upon themselves to communicate the problem and pass on all the info and pictures to their UPS store). When I contacted this Murietta/Winchester store, they told me to send the pictures and info. Next in the process, they told me I needed to contact the vendor. I told them, "You are the 'vendor.' This wasn't a package shipped by another company through UPS. It was sent by an individual at your store and stayed within the UPS system throughout the entire process." They said they'd look into it and call me back. No return call, so I called back. They continued to put it off, the one lady went on maternity leave, the next employee said they'd pick up where she left off - many phone calls over many months trying to get some help to pay for the phone that was stolen - or some kind of compensation - and was consistently neglected. I finally let it go - but I have made it a point not to use UPS for my many mailings and shipments since then. I had never had a problem with UPS over my lifetime, but was surprised that when I did, they didn't step up and take responsibility for their mistake. I won't have a problem with them again because I won't use their services voluntarily again. It has cost them (& will continue to cost them) way more than the cost of a (even inexpensive) cell phone worth of business - just from myself and my family. Customer service is not what it used to be - even from long-time companies like UPS. Disappointing.

The UPS Store at Clinton Keith (Wildomar, No. 92595)…read more Wildomar, California. The southern reaches of Riverside County unfold like a vast, sun-bleached canvas--sprawling suburbs, distant mountains, and the occasional outpost of commerce where one seeks to dispatch a parcel into the great beyond. At 27890 Clinton Keith Road stands this solitary UPS Store, a brown-clad fortress amid the retail wilderness. You arrive with your package--carefully taped, labeled, a small emissary of your intentions headed across counties or continents. What greets you is not the brisk efficiency of a seasoned courier captain, but rather a faint whiff of snark drifting across the counter like cigar smoke in a speakeasy. The attitude is subtle yet unmistakable: a raised eyebrow, a sigh that lingers a moment too long, a tone that suggests your box has personally inconvenienced their afternoon. On the few occasions one has ventured here, the experience repeats itself with the reliability of a stagecoach schedule. No warmth, no expeditionary camaraderie--just the quiet implication that you, the traveler bearing goods, are an intrusion upon their domain. Service requested: competent, if grudgingly delivered. Quality of the transaction: functional, nothing more. Value: one begins to question whether the convenience justifies the subtle hostility. In truth, this correspondent would sooner reroute through distant lands--seek an alternative UPS outpost, or abandon the brown fleet altogether--than endure another encounter with such understated disdain. There are, after all, other ways to send a package on its journey. FedEx beckons from afar. Even the post office, with its eternal lines, suddenly feels like a kinder frontier. Perhaps one day this store will rediscover the spirit of the trailblazer. Until then, proceed with caution... or simply ride on past. Maybe.

This is the third and final time I'll ever use Teresa at the UPS Store for my needs. The first time…read moreshe helped me at the UPS Store off of Clinton Keith she damaged items I intended to ship to loved ones for Christmas. She told me she'd "make them fit" in the shipping box provided and crushed two out of three items I had within the box, so much so I had to COMPLETELY REPLACE the two items upon taking my box back to have shipped by USPS. Second time Teresa "helped me" at the UPS Store she was so rude and short with customers even a sweet elderly woman commented on her behavior in the store when I looked at her horrified at how I was being treated. Today, the third and final time I'll EVER use this woman's help, was when she almost completely destroyed my daughter's very first tournament sheet from her huge tennis win. I came into the UPS Store on Scott Rd. excited to get her bracket sheet laminated for her and explained to another how important this piece of paper was. The employee didn't know enough about lamination to help so she handed my daughter's tournament sheet to Teresa, WHO KNEW THE LAMINATOR WAS BROKEN, and Teresa forced the sheet through a cold lamination machine making it look as though the sheet had STRIPES. My daughter cried BUCKETS learning that this had happened. Doing the best I could with the situation, I drove my kids to the UPS Store on Clinton Keith and they fixed her error free of charge, while they were all aghast that Teresa had done that as "everyone knows that machine is broken." The associates were incredibly helpful and understanding of the error made as it looks like Teresa has botched so so so many things before. The owner of both stores truly needs to reprimand this woman as she creates chaos in whatever situation she's involved in. If I see her again, I'll run full speed the opposite way! Don't make the same mistake I have (three times) and trust this woman! She's AWFUL and truly shouldn't be working there let alone be the manager!