Bruce was amazing, and helpful. I needed a Fieldprint ID verification and he knew exactly what to…read moredo, And the process took a few minutes.

super helpful!! was able to get my fingerprints and documents done so quickly, and everyone was so…read morefriendly! Would definitely use these services again.

SAM has helped me twice at the Westview Parkway FedEx office. There is no one better at customer…read moreservice than SAM. I am a veteran sales person and a compliment from me is from the heart. Keep up the great work. Very valuable team member!!!!!!!

I can always depend on the team at this location to deliver outstanding service for me. I've gone…read moreto these guys for presentation copies, packaging supplies, and obviously shipping. They always treat my projects like they're an emergency. Today I came to get some items shipped and I also needed a box for my unusual sized items. They were able to help me with this and it was no fuss. I know that my things are going to arrive safely and on time because they always do when I ship from this location. Bertha took care of me today and I left thinking how valued I was as a customer. These guys rock! Shout out to Miranda for trouble shooting my problem over the phone so I didn't have to waste a ride in if they couldn't help me. But, of course, they could!

I needed to mail something off and it was right next to the bank in was at. The young man being…read morethe counter was friendly and helpful.

Closest location to my office now that the large UPS station off of Convoy doesn't take dropoffs…read moreanymore. Small location like most of them, but a fairly easy process if you already have a pre-printed label on your ready-to-ship box. Just scan it on the left at the self-ship station, and then stack it at the back with all the packages. The parking lot is a bit of a challenge, small for the amount of businesses, but not as bad as it used to be since Rubio's closed. The parking lot can only be accessed from specific directions, so plan your route in maps if you're unfamiliar with the area.

Without realizing it, my passport had expired, so my dad recommended that I get it renewed at…read morePostal Etc. My parents always came here for their passport and visa needs, and the manager Connie Ngo took excellent care of them. When I called to confirm if she was still doing passports, Connie was very pleasant on the phone. She gave me a few pointers on what to wear. Since the background of the photo will be white, she suggested that I wear something colorful so my photo won't look washed out. She also mentioned that she accepted cash, checks, and money orders. Credit cards were also accepted, but there was a 3% surcharge. It was nice that she told me this information upfront, because I typically do no carry a lot of cash and I certainly do not bring my checkbook with me when I go out. I would have incurred a 3% surcharge on my credit card had she not disclosed this information upfront. Upon arrival, Connie warmly greeted me and gave me a form to complete for my passport renewal, then proceeded to take my photo. After that, she verified my form was completed and asked if I will be getting a passport book only, or passport with a passport card (government ID). She explained the benefits of getting this ID card, so I decided to get it for $45 extra. She also explained that in 8-11 weeks, I will receive 3 separate items in the mail: my old passport with holes punched it to make it invalid, my new passport book, and my passport ID card. I made out 2 checks: US Dept of State: $160 (passport book & passport ID card) Postal Etc: $65.06 (service fee, including passport photos) Connie mentioned that if I travel to countries that require a visa, she can help get that prepared and she can be a resource to confirm if a country needs a visa. Overall, I had a very pleasant experience. I came at a busy time and Connie was basically running the show herself. She had a high school kid help out, but he was practically useless. She had to give him orders on the simplest of tasks, but he still wasn't able to do it right, so she had to step in. If you come and don't get Connie's undivided attention, have patience. She's doing her best to tend to all customers and keep things moving. She's a direct and no-nonsense kind of lady, and this attitude may come off as rude, but I didn't find her rude. There was a customer who was pumping the liquid hand sanitizer and made a mess on her counter, so she told him "it's liquid, not gel, so take it easy on the pumping and don't leave a mess." Despite the busy crowd, the service was quick. Including driving time to and from the store, I was done within my 1 hour lunch break. This store has all kinds of other services, including mailbox rentals, prints, scans, copies, fax, money orders, mail services, mailing supplies, custom packaging, notary, keys, greeting cards, snacks, etc. There are plenty of parking spaces in the shopping center, with reserved spots specifically for this store.

If I could give ZERO STARS it would be appropriate for Connie. This is one of the greediest people…read moreI have ever seen. I'm very kind hearted so I would go in get a package or two and give her $20 for extra thinking she deserved more. I did this without receiving packages at times just being kind. Had a package that was supposed to be delivered but when I arrived, no package. Gave her $20 upon leaving without picking up a package. Gave her extra at sign up for helping me. Just say I'm a giver I love helping people out even when they didn't deserve it. Moral of the story is I'd passed to her at least $80 more than I had to showing kindness. But this woman didn't turn down one cent and then had the audacity to charge me for extra packages not realizing it's a new month, fraudulently! After 4 extra packages she charges a fee. I didn't get 4 packages in the time frame she decided to charge me for after her greed has already had $80 more than she earned given to her from me, just showing support and being authentically kind. If I could get a refund I'd get the hell away from this kind of person in which is a greedy individual. KARMA don't care who you are. God knows my intentions and so does he know hers. I'd suggest to stay away from this place she appears nice but one of the greediest people I've ever seen. Can't wait till I don't have to use her services but be ware of undercover smiles that's nothing but a greedy individual just waiting to rip you off in some kind of way. STAY AWAY FROM HERE MY PEOPLE, she is crooked! ASF!! Lesson learned! However I HAVE DATES OF EVERY DELIVERY AND THERE IS NOT ONCE IVE BEEN OVERLIMIT. Some packages were small enough for the mailbox but to get over they don't see the inside of that box. I got receipts of her fraudulent charges because some packages were lost and she never received those but some how I got an overage when the delivery date shows what day and time delivered. I m looking into filing a complaint cos you don't cheat your customers. This is mail so I will do my research to see my next steps cos I don't appreciate getting ripped off cos I stopped giving money when packages started missing and your concern it wasn't your problem, WOW! lol

This is my favorite place to mail any package from any carrier! The staff is more than friendly…read more They are basically like family or friends at this point lol! Parking is plenty full and free. The store has great hours and is always very organized and clean. They have many options and even have cute things to add to your packages like stuffed plushy's . I truly can't say enough about how amazing the staff is! The value is great. They have really amazing prices. I'm often able to mail things for way cheaper than I would at the normal post office. I know they offer many services but they definitely offer USPS and UPS.

Needed to rush mail an order today and I was really impressed with the thoughtfulness of the…read moreservice especially end of day on a Friday. 5 stars for sure.

The Staples has been here for forever. I love that they have UPS available here and quick and easy…read moreAmazon drop offs. The service here is usually pretty good but the last couple of times they've been pretty short with staff. It's been a longer wait to return items. they always have pretty good deals going on and now that it's back to school for students... I'm sure they will get a great deal.

I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

Well, one again the "customer service" I have come to expect from this branch. About 8 other cars…read morepulled up during the 5 minutes. I sat in the parking lot after I tried to get in the building. One guy had pulled his child out of a car seat and was carrying several packages. Another had what appeared to be a priority express mailer, that i'm sure was very important. My package was supposed to go out today.And there's not time enough to get to the next closest office. No note no anything. Just chains on the door inside.You can't even get into the self serve area. Many ticked off people. Well, I guess it's better than the other time. I came here and at 4:58 PM. The guy locked and chain, the door right? As I came up to it without even acknowledging the fact that I was there. Bad... just bad...

Says it doesn't close till 5pm, got here at about 4pm with many others and doors are locked and no…read moresign saying why, I'm actively looking as many pull up with lots of packages and we all look stumped and confused, maybe simply put a sign up explaining why.

Still a post office girl! I don't come here often, but on occasion, this is my go to location…read more Whenever I'm here I also check out their latest and greatest stamps. I love getting the gorgeous floral stamps or really cute animal series. A book of stamps is getting expensive tho, just over $15. This location is convenient and open late on Saturdays until 4 pm which is great! You don't have to rush to get here before noon or 2 pm if you need to get something done at the counter with a real person. They have a small parking lot. If it's full, there's also street parking, but usually there are a ton of cars in the street. Staff is always friendly here. No automated services at this location. 2026: 28

The PO Box hours are absolutely ridiculous. It's an old fashioned, tiny USPS. The staff is mostly…read morecourteous, and way better than most USPS offices. They are on serious island time, like every single other post office. There are almost ZERO bathroom options in this entire area, so plan accordingly. I feel like my temporary PO box was reasonably priced. Parking lot is a huge pain. If I can, I try to park on the street and run in.