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    Potbelly Sandwich Shop

    3.9 (148 reviews)
    InexpensiveSandwiches, Fast Food, Salad
    Closed 10:00 am - 9:00 pm

    Order Potbelly Sandwich Shop Takeout or Delivery

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    POTBELLY SANDWICH SHOP ATMOSPHERE

    What's the vibe?
    Moderate noise
    Trendy
    Casual
    Good for kids

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    Vic C.

    This Potbelly Sandwich Shop is located in uptown Charlotte with some metered parking available right out front. I made an online order to pick up two sandwiches for both my husband and picked this location (we had two locations closest to us by our AirBnB rental). I came in on a Friday afternoon, around 3:30 pm. I was acknowledged right away when I walked in by 2 employees. I was asked if I could be helped, I said that I have 2 online orders to pick up. I was told that my husband's order was ready. But since I was not given my other order, I just assumed that my own order was not ready. After waiting another 10 minutes, the manager asked me rudely why was I waiting around and I told her that I was waiting for my other sandwich. She picked it up from the pick up area (which is behind the counter) and said "here" and then dropped the bag on the counter for me to pick up. It is very possible that the first employee who helped me did not hear the name for the second sandwich, even though I said I was here to pick up two sandwiches. But I think it was rather rude of how the manager treated me and approached me. I saw her yelling at another employee who was restocking the napkins, asking her what was she doing and why. But anyways, this is what we ordered: Original Turkey Sandwich, $9.49 prior to tax ($10.27 after)- When I ordered this sandwich and had requested to have less of the spread on the sandwich, but it still had a lot. It was also quite a messy sandwich with all the mayonnaise. But it was delicious and the meat was quite a lot. Original Chicken Salad, $9.49 prior to tax ($10.27 after)- This sandwich was also a messy sandwich. Although a very tasty sandwich, I felt like it was a bit rich for me and could eat half of the sandwich at one sitting. My husband didn't like this sandwich as much either and agreed that it was may a little too much in flavor for him too. I don't think I would order this sandwich again. -------------------------------------- (Total= $20.64 after tax) I like that these sandwiches are quite hefty and you can get full even off of half of a sandwich or feel at least satisfied after only eating half. If I lived in this area, I would avoid this location and visit the one in Piedmont Town Center because I had very friendly service when I had visited that location the next day.

    What I got
    Mariana E.

    I order a chicken club sandwich through uber eats, and I cannot begin to to describe the disappointment I felt when I took the sandwich out of the bag, (see the pictures) I pay full price and half of the sandwich is not there...

    Russell S.

    How I have never tried these guys before is beyond me, but damn! What a great sandwich! And the people here were awesome and inviting! I can't wait to come back!

    Christina T.

    * Skinny A Wreck meal * Skinny Chicken Club meal * Skinny BLTA meal * mac n cheese * loaded baked potato soup * oatmeal chocolate chip cookies * apple pie shake All sandwiches were toasted and tasty!! The only thing I would say is asked for extra bacon in the BLTA. I love veggies but I would have preferred a little more bacon! It was still delicious! The soup was okay - not anything special - it could have been a bit thicker. The mac/cheese was good - My son's favorite mac/cheese is homemade. He said this no other mac/cheese can compare, but this one wasn't awful. My husband and son really liked the apple pie shake. I didn't take a pic of the receipt, but our total was $56 Overall, very good!!!

    Inside potbelly
    Tim K.

    Walking around, killing time in Charlotte and we came across this sandwich shop. My wife wasn't very hungry but that never stopped me from eating before! The place was clean and well-lit. The gentleman at the counter was polite and friendly. We opted for the combo of a smalls in and cup of soup. I got The Beast. Ham, Turkey and beef. Broccoli cheddar was the soup. The sub was heated and topped with lettuce, tomato, onion and Mayo. We also got a lemon cheesecake cookie. The sun was....a decent sub. Nothing memorable. Ingredients were fresh and it tasted good. But nothing to make it stand out from subway. My wife ate the soup and said it was good. The cookie was really good. Strong lemon flavor. All in all it was a decent meal. It was good. Not great. Good spot to get a good meal freshly made.

    95.5
    Rusty J.

    I was a little confused about the system but it all worked itself out once I ordered. I selected my sandwich and the type of bread I wanted at the beginning of the line. They place the bread and meats on belt that takes it through aa toasting oven. Toppings are selected at the second stop in line. Then the last part is the checkout register. The restaurant is cool. We chose it because it was close to the Panthers stadium. It is a neat old downtown building. The decor is nice. The seating is limited. It appeared clean inside. Our food was good. The sandwiches seemed to taste better freshly toasted. I got an Italian sub and added avocado. I am satisfied with our experience and food.

    Joe K.

    I stopped in here while staying nearby for work. I like the chain generally and gave this one a shot. I arrived right at opening time and got a Mediterranean regular size No chicken, add lettuce, tomato, hot peppers artichokes and mustard. My standard Potbelly's order. The two employees were kind, having a good relaxed time together at work and I benefited from the great service. I was the only one there at opening time and I was in and out quickly. I ate my sandwich later and it was tasty as usual. The hot peppers always deliver the extra bit of heat that pulls the sandwich together for me. The interior was clean, service great. I'll be back if I'm in the area again.

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    17 days ago

    Chilli Mac was so good and guy behind the counter was super friendly. Wish I got his name but I'll be a returning customer

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    Nicole D.

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    1 month ago

    Sandwiches are always fresh, fast and warm. Highly recommend this place if you like warm subs.

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    Nicole D.

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    8 months ago

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    8 months ago

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    2 months ago

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    2 years ago

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    10 months ago

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    7 months ago

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    3 years ago

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    10 months ago

    Their breakfast sandwiches are enough for two people. They toast every single sandwich so they're all hot.

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    8 months ago

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    2 years ago

    Best broccoli and cheddar soup on Tryon street! Quick option for lunch during the work week. Always fresh and the staff is cool too!

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    1 year ago

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    8 months ago

    Sandwich maker acted like they never made a Cuban before. Sandwich was tasteless. Very disappointing. No reason to go back

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    1 year ago

    Clean and consistent . No complaints, just not my favorite place. Similar to Jimmy Johns, but you get more food. Staffs always friendly.

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    5 years ago

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    9 months ago

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    5 years ago

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    4 years ago

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    3 years ago

    My family loves potbelly! They have a turkey and Swiss club we get every time. Plus zaps chips, yum!

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    1 year ago

    Excellent food at a great price! Easy access and quick service. Casual atmosphere and polite employees.

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    4 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Great food. That's it. Soups and sandwiches? It's a no brainer. Fresh and healthy options are always a thing.

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    3 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    That new chicken sandwich is amazing . The service was quick. great vibe . The music was on point

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    4 years ago

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    Page 1 of 4

    Ask the Community - Potbelly Sandwich Shop

    Review Highlights - Potbelly Sandwich Shop

    I arrived right at opening time and got a Mediterranean regular size No chicken, add lettuce, tomato, hot peppers artichokes and mustard.

    $10.19 Mediterranean

    Read more highlights

    Flower Child

    Flower Child

    4.4
    (518 reviews)
    0.9 mi
    $$
    Healthy dining
    Gluten-free friendly

    So so so GOOD! My top three spot to go eat and not feel…read moreguilty when i finish my full plate plus more! A great spot to get lunch or dinner! They have many options to choose from even a build your own bowl with whichever protein you prefer which is great for those who are picky eaters. The vegetables I order are always on par with each visit never done wrong and always cooked deliciously. It's always a top choice to choose from whenever I have options because i know it will never let me down! The ambiance is very much outside patio dining but inside it's also decorated very well with greenery and vibrant colors!

    The food is good, and I really enjoy the atmosphere, which is why I've returned. Unfortunately, the…read morecustomer service was disappointing. During my most recent visit, I spent nearly an hour watching a staff member greet and check on every table in my section except mine. She made eye contact with me several times but never acknowledged me or asked if I needed anything. Being completely overlooked while everyone around me received attentive service was frustrating and made me feel unwelcome. I brought my concerns to the manager, hoping the issue would be taken seriously. Instead, I felt that excuses were made for the staff member's behavior rather than acknowledging my experience. That response left me with the impression that this type of service is acceptable and that the issue is unlikely to be addressed. That's disappointing because the food and atmosphere are genuinely enjoyable, but good service should be part of the overall experience as well.

    Photos
    Flower Child
    Flower Child
    Flower Child

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    Salata

    Salata

    4.3
    (19 reviews)
    2.8 mi

    My girlfriend and I stopped by Salata in South End on the way out of town for a birthday Airbnb…read moretrip and thought the place looked great inside. The space is bright, clean, and feels like a nice addition to the neighborhood. The biggest downside was the parking situation which is obviously more of a South End issue than a Salata issue, but it definitely made the quick stop feel less convenient than we expected. The ordering flow was also a little awkward... after building your order you end up waiting at the register while the food is assembled, which slowed things down more than it needed to. Food-wise, my wrap ended up being really good but there wasn't an option for a plain wrap, so I went with the cucumber wrap instead of whole wheat and it actually worked out great. Overall, it was a good meal, but if I'm choosing between salad spots in Charlotte I'd probably lean toward Chopt most of the time.

    I had a great lunch at this Salata location the other day. I didn't even realize this was here. I…read moreknew about the Uptown location, but I'm rarely in this area so I hadn't even seen that this one was here. It was super convenient. I walked in and no one was inside so I was able to order right away. I had a spinach salad with lots of yummy fresh toppings and the spice chipotle lime chicken. It looked as good as it tasted. The pesto chicken looked great too, but I wanted a little heat. I love their options and that you get the cute lil croissant with the salad. I had the ginger lime vinaigrette and REALLY enjoyed this salad.

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    Salata
    Salata
    Salata

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    Vitality Bowls

    Vitality Bowls

    3.5
    (30 reviews)
    0.7 mi

    I took an evening walk in Charlotte and boy was it hot. I stopped here for a nice açai bowl. It…read morewas a nice treat. Good service. Indoor seating. Please come and create your own adventure.

    It can be hard to find healthy food that tastes good. This is probably one of the reasons that acai…read morebowls are so popular. I don't usually consider them for meals but every now and then when I am craving something sweet they hit the spot! Vitality Bowls is a chain originating out west that now has a home in Southend Charlotte at the Railyard development. Since my office is nearby, some coworkers and I decided to order ahead and walk over to enjoy our bowls. In addition to açaí bowls they offer sandwiches, wraps, smoothies, and other types of bowl/salads. The server was friendly and our food was ready and packaged to go when we arrived. I decided to go with the Nutty Bowl. No I admit I am somewhat of a novice when it comes to açaí bowls, but in the past when I get them, they usually come with a lot of toppings and drizzle that not only adds to the flavors and presentation, but makes the bowl more filling and dense. The bowl I received was perfectly tasty, it just felt a little bit underwhelming and underdone. It was light on the toppings and seemed like it was tossed together quickly. Now the simple explanation could be that since we made a larger order ahead of time the person making them may have been under pressure to finish each one faster before moving on to the next. I certainly want to go back by myself and order in the store to see how the bowl compares. I really did enjoy the blend they used for the base of the bowl and I can tell it was made using fresh ingredients. For what it's worth my coworkers all enjoyed their sandwiches as well. I will have to give it another shot

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    Self Ordering
    Self Ordering
    Superfood Bowl |Instagram @restaurant_aholic
    Superfood Bowl |Instagram @restaurant_aholic
    Vitality Bowls

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    King of Fire

    King of Fire

    4.4
    (57 reviews)
    0.1 mi
    Family-owned & operated
    Casual dining

    Walk in and order at counter. Then you get a number and they bring your food to you. It was half…read morefilled but there was a stream of people order Ming their pizza to go. Very casual atmosphere with first come first served seating. Got the Italian salad and pepperoni pizza to share with hubby. The Italian salad (4.5 stars) was filled with cold cuts -who knew. Creamy Italian sauce was a good accompaniment. Garden pizza with pepperoni:4 stars. Crispy thin crust. Cheese could be better. But I enjoyed the crust. Would totally come again. Pistachio cannoli: 3.5 stars. So small you could eat it with 1-2 bites. Tastes decent and I enjoyed the pistachios.

    Umm...It was good, don't get me wrong, but it's far from being the best pizza in the city…read more I gave it 3 stars to be generous but its more like 2.75. The specialty pizza options didn't appeal to me, so I built my own. Compared to other places, the ricotta spots were a bit small. The toppings were scattered in bunches, and not evenly distributed. So some bites had more jalapeño than others and was extremely hot. It's a thinner crust, which everyone seems to love, but the crust itself was chewy and hard. (I got it normal - not extra crispy or cooked) It had good flavors and the dill ranch is perfect for dipping.... but I will add that my friend had gotten it before and forgotten she had tried it. Which means it's not memorable....

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    King of Fire
    Interior
    Interior
    King of Fire

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    Potbelly Sandwich Shop - sandwiches - Updated July 2026

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