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    Potbelly Sandwich Shop

    3.9 (149 reviews)
    InexpensiveSandwiches, Fast Food, Salad
    Closed 10:00 am - 9:00 pm

    Order Potbelly Sandwich Shop Takeout or Delivery

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    POTBELLY SANDWICH SHOP ATMOSPHERE

    What's the vibe?
    Moderate noise
    Trendy
    Casual
    Good for kids

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    Vic C.

    This Potbelly Sandwich Shop is located in uptown Charlotte with some metered parking available right out front. I made an online order to pick up two sandwiches for both my husband and picked this location (we had two locations closest to us by our AirBnB rental). I came in on a Friday afternoon, around 3:30 pm. I was acknowledged right away when I walked in by 2 employees. I was asked if I could be helped, I said that I have 2 online orders to pick up. I was told that my husband's order was ready. But since I was not given my other order, I just assumed that my own order was not ready. After waiting another 10 minutes, the manager asked me rudely why was I waiting around and I told her that I was waiting for my other sandwich. She picked it up from the pick up area (which is behind the counter) and said "here" and then dropped the bag on the counter for me to pick up. It is very possible that the first employee who helped me did not hear the name for the second sandwich, even though I said I was here to pick up two sandwiches. But I think it was rather rude of how the manager treated me and approached me. I saw her yelling at another employee who was restocking the napkins, asking her what was she doing and why. But anyways, this is what we ordered: Original Turkey Sandwich, $9.49 prior to tax ($10.27 after)- When I ordered this sandwich and had requested to have less of the spread on the sandwich, but it still had a lot. It was also quite a messy sandwich with all the mayonnaise. But it was delicious and the meat was quite a lot. Original Chicken Salad, $9.49 prior to tax ($10.27 after)- This sandwich was also a messy sandwich. Although a very tasty sandwich, I felt like it was a bit rich for me and could eat half of the sandwich at one sitting. My husband didn't like this sandwich as much either and agreed that it was may a little too much in flavor for him too. I don't think I would order this sandwich again. -------------------------------------- (Total= $20.64 after tax) I like that these sandwiches are quite hefty and you can get full even off of half of a sandwich or feel at least satisfied after only eating half. If I lived in this area, I would avoid this location and visit the one in Piedmont Town Center because I had very friendly service when I had visited that location the next day.

    What I got
    Mariana E.

    I order a chicken club sandwich through uber eats, and I cannot begin to to describe the disappointment I felt when I took the sandwich out of the bag, (see the pictures) I pay full price and half of the sandwich is not there...

    Russell S.

    How I have never tried these guys before is beyond me, but damn! What a great sandwich! And the people here were awesome and inviting! I can't wait to come back!

    Christina T.

    * Skinny A Wreck meal * Skinny Chicken Club meal * Skinny BLTA meal * mac n cheese * loaded baked potato soup * oatmeal chocolate chip cookies * apple pie shake All sandwiches were toasted and tasty!! The only thing I would say is asked for extra bacon in the BLTA. I love veggies but I would have preferred a little more bacon! It was still delicious! The soup was okay - not anything special - it could have been a bit thicker. The mac/cheese was good - My son's favorite mac/cheese is homemade. He said this no other mac/cheese can compare, but this one wasn't awful. My husband and son really liked the apple pie shake. I didn't take a pic of the receipt, but our total was $56 Overall, very good!!!

    Inside potbelly
    Tim K.

    Walking around, killing time in Charlotte and we came across this sandwich shop. My wife wasn't very hungry but that never stopped me from eating before! The place was clean and well-lit. The gentleman at the counter was polite and friendly. We opted for the combo of a smalls in and cup of soup. I got The Beast. Ham, Turkey and beef. Broccoli cheddar was the soup. The sub was heated and topped with lettuce, tomato, onion and Mayo. We also got a lemon cheesecake cookie. The sun was....a decent sub. Nothing memorable. Ingredients were fresh and it tasted good. But nothing to make it stand out from subway. My wife ate the soup and said it was good. The cookie was really good. Strong lemon flavor. All in all it was a decent meal. It was good. Not great. Good spot to get a good meal freshly made.

    95.5
    Rusty J.

    I was a little confused about the system but it all worked itself out once I ordered. I selected my sandwich and the type of bread I wanted at the beginning of the line. They place the bread and meats on belt that takes it through aa toasting oven. Toppings are selected at the second stop in line. Then the last part is the checkout register. The restaurant is cool. We chose it because it was close to the Panthers stadium. It is a neat old downtown building. The decor is nice. The seating is limited. It appeared clean inside. Our food was good. The sandwiches seemed to taste better freshly toasted. I got an Italian sub and added avocado. I am satisfied with our experience and food.

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    2 months ago

    Chilli Mac was so good and guy behind the counter was super friendly. Wish I got his name but I'll be a returning customer

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    3 months ago

    Sandwiches are always fresh, fast and warm. Highly recommend this place if you like warm subs.

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    2 years ago

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    1 year ago

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    4 months ago

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    9 months ago

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    3 years ago

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    1 year ago

    Their breakfast sandwiches are enough for two people. They toast every single sandwich so they're all hot.

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    10 months ago

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    2 years ago

    Best broccoli and cheddar soup on Tryon street! Quick option for lunch during the work week. Always fresh and the staff is cool too!

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    2 years ago

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    10 months ago

    Sandwich maker acted like they never made a Cuban before. Sandwich was tasteless. Very disappointing. No reason to go back

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    5 years ago

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    1 year ago

    Clean and consistent . No complaints, just not my favorite place. Similar to Jimmy Johns, but you get more food. Staffs always friendly.

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    11 months ago

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    5 years ago

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    3 years ago

    My family loves potbelly! They have a turkey and Swiss club we get every time. Plus zaps chips, yum!

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    5 years ago

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    1 year ago

    Excellent food at a great price! Easy access and quick service. Casual atmosphere and polite employees.

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    2 years ago

    Great food. That's it. Soups and sandwiches? It's a no brainer. Fresh and healthy options are always a thing.

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    Page 1 of 4

    Ask the Community - Potbelly Sandwich Shop

    Review Highlights - Potbelly Sandwich Shop

    I arrived right at opening time and got a Mediterranean regular size No chicken, add lettuce, tomato, hot peppers artichokes and mustard.

    $10.19 Mediterranean

    Read more highlights

    La Lima Sangucheria - So good !

    La Lima Sangucheria

    4.6(169 reviews)
    1.0 miSouth End, Dilworth
    $$

    Let me start off by saying that this place is so unassuming. Like how delightful can sandwiches…read morereally be? Extremely. My husband and I have been to this restaurant about five times now. We always order the same two sandwiches and we share a half each, so we get the best of both worlds. The steak is perfectly cooked to a delicious and tender medium, the chunks of meet are so tender and delicious and the sauce just sends it over the edge! I love the chicken sandwich as well the slaw really brightens up the chicken and the sauce also sets it off! We also got a house made juice it was green and the name is escaping me-- either way don't forget yours! The dragonfruit one is also delicious and very refreshing! This place will have you full off of there very generous portions. It looks like it's not a lot but you'll be walking away with a full belly wondering how a Peruvian sandwich could be so GOOD?!

    I am visiting from California, and if I ever come to North Carolina, I am definitely making a stop…read moreat this restaurant again. The restaurant is clean, bright, and beautifully designed. I've had many yucca fries and these are the best. They're crispy and the sauce it comes with is perfection. I prefer the bowls over the sandwiches to minimize carbs. You can't go wrong with any of them. Key lime pie: I'm ordering this again. This Keylime pie beats any Keylime pie in the Key West. I like that the custard has some lime shavings for texture. I also appreciate that they use meringue instead of whipped cream. The dessert is perfectly tangy. Chocolate cake: it's a really good chocolate cake. It's such a simple dessert yet not everyone gets it right. I personally prefer the Keylime pie, but for the chocolate lovers, this might be the best chocolate cake. Santiago cake: a high protein cake with almond and eggs. I actually make this at home often but I wanted to compare mine with the restaurants. The texture was good, but it had a refrigerator taste to it which I didn't like.

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    La Lima Sangucheria - Menu

    Menu

    La Lima Sangucheria - Tori Nikkei

    Tori Nikkei

    La Lima Sangucheria - Opening menu

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    Opening menu

    Capriotti's Sandwich Shop

    Capriotti's Sandwich Shop

    3.6(54 reviews)
    3.6 mi
    Locally owned & operated
    Outdoor seating

    I just want to give a huge thank you to the team at Capriotti's Sandwich Shop!…read more I placed a catering order very last minute, not realizing the store closed at 9:00 PM. Around 9:20 PM, I received a call from Olivia, the shift lead. She was incredibly calm, professional, and kind while explaining that she wasn't at the store and the employees working that night were fairly new and that they usually appreciate a little advance notice for catering orders. She asked whether I still wanted to move forward with the order. I told her I completely understood the situation and wouldn't be upset if they needed to cancel since it was so late and inconvenient. A little while later, Olivia called me back to let me know the catering had turned out great and that they could still deliver it if I wanted. When the order arrived, I was so impressed! Both catering boxes looked fantastic, and everything was prepared beautifully. I truly appreciate the employees who stayed late and put such care into making our order, and I especially want to thank Olivia for her outstanding customer service. Her kindness, communication, and professionalism turned what could have been a stressful situation into a wonderful experience. Thank you to the entire team for going above and beyond!

    The chicken cheesesteak with sweet peppers was amazing... fries- fantastic. The cole turkey-…read moreterrible- riddled with bones, way too cold, too much slaw. I wouldn't order again. And pass on the side of ranch for fries

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    Capriotti's Sandwich Shop
    Capriotti's Sandwich Shop
    Capriotti's Sandwich Shop

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    Potbelly Sandwich Shop - sandwiches - Updated September 2026

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