First off customer service is great!!! They were so sweet and accommodating and Hiroco was amazing. She did such a great job grooming my cat baby and sent me pictures along the way. I would absolutely recommend! Price was great as well as service (: thanks so much . If I wasn't moving this would be my go to spot! read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

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Located on Queen Street near Waikiki Brewing Company, Pounce Hawaii is a fantastic resource in the Kaka'ako area for your kitties! They offer salon services, cat lounge to visit adoptable cats and kittens, and cat boarding if you are traveling. I reached out via Yelp to check to see if they do cat nail trims (online, it had said it was only available if you book a cat bath package). Lo and behold, Boretta one of the owners, responded back that they do offer and to give them a call to book. Yay! TIP: follow them on Instagram! They post a lot about adoptable cats and kittens, as well as any changes to their hours and services. They even ran a promotion for 50% off spa purchases. I did my cat nail trim and pre-paid for the 50% off bath packages for my two cats (which will include nail trims). Such a great deal! Boretta is professional and friendly. When I came to pick up my cats, she talked to me a little about how she was not able to trim one of my cat's nails because it was growing back. My naughty cat was probably playing and snagged it on something. Loved her attention to detail and honesty. I also found that they have a good relationship with Alii Animal Pet Hospital down the road. This is great because my cats are patients there, so that relationship makes me feel even more comfortable bringing them here. Can't wait to bring my cats back for their baths next month. Cheers to Pounce Hawaii in the Kaka'ako area! Our new go-to cat groomer. read more

I've been on the hunt for the longest time to find a cat grooming service on island. I found it super difficult to bathe my cat on my own, let alone cut his hair. During my time, researching different cat grooming services, Pounce Hawaii was one of the only few to pop up. The attention to detail, professionalism, and cat knowledge was relieving to read on their website that ranged from the various services of haircuts, boarding, prepping before the appointment, etc. Boretta explained everything clearly and left me feeling comfortable with dropping off my cat to his haircut and bath appointment for the first time. When picking up my cat, he was so soft and smelled so good from the time I received him to a couple days after his initial appointment! He's been so content with his haircut and is happily laying on his bed, enjoying the summer breeze! If you are looking for a trustworthy and caring cat grooming company, search no longer! Pounce Hawaii has gained my trust and respect for all that they've done to work with my cat and make him as comfortable as possible. I look forward to scheduling another appointment in the future! Additionally, they specified that the name of the haircut is called the "Teddy Bear" cut. My cat is a year and 10 months old, and has medium length hair. read more

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We recently adopted from Pounce Hawaii, and I must say, I was very impressed. We initially viewed cats on the Humane Society website, but if the cat you want is at Pounce, check their website (updated daily) to see if they're actually still there. I signed up online for a time slot. It's $20 on weekends and $15 on weekdays per person for an hour with the cats. I went with my sister and we were the only ones in our time slot. When we got there, the place was clean and nicely furnished (human and cat furniture)! We got to pick a few toys to play with them (you can also purchase catnip and treats) and it was just as fun as you would expect. After spending some time with the cats, we decided on a sweet 1-year-old cat named Melia, who we renamed Chi. Boretta, one of the owners, was very friendly and accommodating. She answered all of our questions and explained everything we needed to know. The adoption process was only about 20 minutes (less if you don't have as many questions) and we were able to take Chi home that day. It's recommended you start your new adoptee on the food they've been fed at the shelter (and slowly transition them to avoid upsetting their stomach), so we bought a bag of it there. They also have pine litter (I recommend this), catnip spray and canned wet food available. Adoption fees are $100 for kittens and $50 for adult cats. For Chi we paid $50 on top of the food (about $40). Overall, this was a wonderful and streamlined experience. Boretta is excellent and I am so glad I came here to adopt. read more

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This was our first family trip away with a pet, so we were very worried about what to expect. We didn't want to board our Junior at a place too far from home, nor a place where he would be in a crate majority of the time, nor use a service where they come to your home... so when we found Pounce Hawaii with a simple Google/Yelp search we were very pleased with the result. This is a fairly new company, but their website was very easy to maneuver. Not only that, Erin and Boretta was extremely helpful, attentive, and easy to work with. They helped with our many questions and our request to tour the facility. The second we arrived to tour, I knew this place was the one. The facility was clean, and easy to find. We loved the different suites, and the schedule they laid out for us. Erin and Boretta also helped seal the deal with their friendliness. Through out our trip they kept us updated; we really appreciated it. We missed Junior a lot! Also, Junior is not used to being around new people. He especially doesn't like anyone at the Vet, so I was worried about how he'd take it without his family and with strangers... but I'm glad Junior was able to open up to them. This says a lot! We will definitely use Pounce Hawaii again! read more

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Do NOT hesitate to use Pounce for your little kitty. I can't say enough good things about Pounce Hawaii. I / We love our animals (2 dogs and a cat) like family. Our adorable Hope is so young and precious. We adore her. So just any place won't do. So when we do have to leave the island, Pounce is the ONLY place we trust with our sweet girl. Thank you so much for the how you care for our little furr baby. We miss her when were off island but we never worry about her. Big Mahalos from the Jones Ohana. read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

Erin and Boretta took such great care of our cat while we were renovating our home. They sent pictures and videos daily and let us know how she was adjusting to her new environment. They cared about her overall health throughout, and were excellent communicators. We had such peace of mind knowing we didn't have to worry about her being played with and looked after. We recommend Pounce Hawaii to anyone who has to find a temporary home for their cat! read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

You can tell everyone at Pounce Hawaii is a "cat person" -- from our first call to the second and third calls to our cat, Shiso's, actual grooming, everyone genuinely cared about our cat and went above and beyond to accommodate his (and our) well-being. So much kindness and quality care, even for our rather dramatic situation! We'd literally just gotten off the plane moving from DC to Hawaii when we realized our cat had not enjoyed it at all. A pet moving service (that shall go unnamed) delivered Shiso to us in a vehicle with three barking dogs in crates adjacent to his carrier. They scared the crap out of him (literally), plus he'd sprayed all over the place. My partner and I tried to clean him as best we could but quickly realized we needed a pro ASAP. Imagine, if you will, one of us trying to pull $%^& off our poor cat's backside while the other combed the web and fielded calls, seeking help for our poor cat. Enter Pounce Hawaii. When we first called, they told us they were fully booked that day and could see him the next day. We shared with them what had happened, and they immediately said they'd make room for him right then and there. Boretta, who took our call, essentially saved our cat, without a moment's hesitation. The appointment itself was seamless -- a simple curb drop off, and then PH calls you when your cat is ready for pickup. In Shiso's case, he was such a mess they spent extra time cleaning him up (5 total washes!) and even called to ask whether it was okay to shave him a bit due to the spray that had soaked into some of his fur. They thoughtfully explained that having his spray hormones linger could keep him in an agitated state and recommended they do a sani trim around his bum. When Shiso was returned to us, he was basically a new cat. You could visibly see his relief at being clean again after such a harrowing journey across the ocean. As cat parents, we're acutely aware of how important it is that your cat is in good hands in all ways. If we could give Pounce 10 stars, we would! read more

Absolutely the cutest kittens! They climbed all over me and loved getting petted. Great service too. I'll be back and frequently!

I just loved the professional atmosphere and sweet cuddling kittens at Pounce. An added PLUS, No cat box odor at all! They alao sell their amazing cat box litter, it really works! The employee who met me at the door offered me a beverage and helped me adopt a darling little kitty. The kitten had already been seen by a veterinarian, chipped, spayed, wormed and given flea protection! They also sent her home with a free bag of science diet kitten food, a month or more worth. I highly recommend supporting this business. They even offered to board or kitty when we travel one of those days will be free! read more

Absolutely the best hands down! Took my grand kitty (Persian) in because he needs to be pampered lol He has some matting and they did a great job caring for him. Bernadette (I think that's her name...I kind hard of hearing) explained their process. From shampoo to cut and all the extras I asked for. The facility looks clean, I didn't go inside but the parking area and the viewing areas were tidy. It took a couple hours until they were finished which was to be expected. When I picked him up he looked calm and happy. He is so much softer after his grooming. Most definitely will be back. read more

LOVE them! They were more than accommodating when my flight got delayed coming home, and on Christmas Eve! Everyone there is so kind and so patient. They really do their best to make things as pleasant as possible for you and your kitty. Highly recommend and will definitely be coming back! read more

My fur baby stay here all the time. Place is very clean and organized. Everyone is very friendly and sincere. Most of all , my cat looks so happy there and getting younger and younger!! I recommend 100 percent to everyone! Thank you so much for taking such a good care of Miso. read more

I went on a family vacation and needed someone to look after my cat. Normally I ask family members to help, but they were also going on the trip with me. I chose Pounce Hawaii, because they provide actual rooms, and have cubbies for shy cats like mine. I appreciated getting daily picture texts of my fur baby, and felt comfortable leaving him with people who understand and love cats. I am grateful this place exists! read more

Updated review! Still just as awesome! :) We are so grateful and glad Pounce HI exists!!! They are truly a one-of-a-kind place here on O'ahu, offering top-notch feline accommodations, amenities, and daycare. We wouldn't board our kitty anywhere else! Their facility is clean, modern, well-maintained, safe, and crate-free!!! Our fur kiddo has stayed at Pounce three times so far, and each time has been an extremely positive experience for our kitty AND us humans! The owners are always so friendly and wonderful -- they're easy to communicate with (very responsive!), highly attentive, accommodating, understanding, and overall just great human beings! Know that they'll care for your kitty cat(s) as they would their own and provide them with the highest quality of tender loving care! They also offer a plethora of grooming services if your feline fur kid is staying with them, which is most definitely a great convenience. We always add on a bath and nail trim whenever we board our fur baby, and she always returns home with us smelling lovely and fresh and feeling fluffy soft! We trust our fur kid with nobody else. If you need lodging or even just daycare for your feline family members, look no further than Pounce HI because they've got ya covered! read more

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They're the best! I wouldn't have my two cats stay anywhere else. My fur babies have stayed there on two occasions, a one week stay and an unexpected three weeks stay. Erin, one of the owners, was so accommodating as well as the rest of the staff. Their booking online booking system is convenient and they take appropriate measures to ensure a comfortable stay for your cats (vet records, feeding habits, behaviors, etc.). They are also take proper precautions with COVID-19. One of mine came down with some sniffles and sneezes during their stay and they texted me right away. Pounce continued to monitor him and update me. Can't recommend Pounce Hawaii enough. I'll continue to board my cats here when I travel. read more

We left our 8 month old fur baby, Nori, with Pounce for 10 days while travelling off island this month. We ultimately chose Pounce due to its stellar ratings, extremely kind & helpful staff, and fair prices. Due to Covid, Pounce does not offer in person tours of the facility, but they do have plenty of helpful pictures and videos on their website. After chatting with Erin & Boretta on the phone, I knew Nori would be in good hands. On the day of dropping off Nori, Boretta came to the car to pick her up (Due to Covid we were not allowed in the facility) and after a few minutes of chatting with her, we said "see you soon" to Nori. The whole process was extremely easy and seamless. Pounce does a great job of making it easy for their customers and fur babies. I do regret not choosing the add ons to have pictures sent to us, especially for a trip this long. That is one option I will definitely choose next time! Keep in mind that when you drop off your cat, you won't have any communication from Pounce, unless you purchase the option to have pictures sent beforehand. Pounce did text us twice within the 10 days to inform us that Nori had vomited from eating a cockroach and we appreciated the open & honest communication. They followed up the next day to assure us that she was doing better. I did read in previous reviews that Pounce gave customers a report of their cat's diet & bowel movements, which we did not receive. It would have been nice to receive a written summary from Pounce on Nori's 10 day stay. The day we picked up Nori, Erin came to the car to drop her off and give us a quick overview of Nori's behavior. I could tell that Nori was truly going to miss Pounce. After we closed the car door, Nori kept looking back to look for Erin. Also, the car ride home from Pounce to our home was the calmest I have ever seen Nori in the car! For a cat that usually meows the whole drive in the car, she barely meowed and was extremely content. Thank you Pounce for taking such good care of Nori! She misses Pounce and her aunties, Erin & Boretta! I will definitely choose Pounce for our next trip off island. read more

AMAZING! I can't speak highly enough about the owners, Erin and Boretta. They are very helpful and clearly doing what they love. They made the adoption process clear and easy and offered practical guidance on kitty care. I feel very lucky to have found Pipsqueak (formerly "Landon") through Pounce. I plan to use their boarding service next time I go on a trip! read more

Pounce Hawaii - Pipsqueak - Pet Boarding Near Me - Honolulu, Hawaii

Our Tiger loves these ladies! We're so glad that we found Pounce Hawaii. We especially like the surprise photos they texted to us every few days! read more

Our gatitos had a great 1 week stay late April. We could tell by the daily photos we received they were well taken after. We looked forward to receiving those pics every morning. The gatitos will stay again in June. read more

Best grooming service for cats! Just had our 2nd spa service. Our cat came home smelling great, looking peaceful, calm, content, and clean from ears to tail. We added deshedding and teeth brushing. Their boarding service is equally excellent. Highly recommend POUNCE for your cat(s) and your peace of mind. read more

We boarded our cat with Pounce Hawaii and highly recommend their service. We went on a two week trip with no worry for her care. We took a tour prior to this and observed the area is very clean and welcoming. There are rules about flea prevention and vaccination, which gave us peace of mind. The staff are very caring and promptly gave me email updates when I requested it. Our cat was happy and well cared for while we were gone. Thank you to all of the staff for taking such good care of our baby. read more

My daughter and I went to Pounce Hawaii for our 2nd fur baby. We got our first kitty "Keiko" there as well. We had such a great experience with Boretta both times. She took the time with us to ask about Keiko and our life style, and recommended which kitties she thought would be a great fit! She also gave great tips on how to introduce our new kitty Bob (now named "Kasuga,") and I can tell how genuinely passionate she is about cats! Also, Kasuga is awesome! A great fit to our family! Thank you Boretta for making this experience the best day my daughter had this summer! :) read more

Pounce Hawaii - A great day at Pounce Hawaii! - Pet Boarding Near Me - Honolulu, Hawaii

I love Pounce Hawaii. When I schedule my cat Fam to stay at Pounce for a week back in December I was not sure what to expect since this was my first time having my cat stay anywhere beside my own home. Once I booked my reservation and confirmed my stay with Pounce I was sent a checklist of things to give to them. What I loved most was the added recommendation to bring a shirt of ours or his favorite blankets so there is a familiar smell to help calm him on his first night away from us. I also love the size of their rooms. It felt very spacious and had toys inside for him to play with. I also just took our 2nd cat Bruce to get a bath and I was worried that he would come home traumatized since he does not like bath time but he came back a happy camper and smelled amazing. Thank you Erin and Boretta, you guys are the best! read more

Pounce Hawaii - A very clean Bruce - Pet Boarding Near Me - Honolulu, Hawaii

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I've never written an online review before, however, Pounce Hawaii was so wonderful that I wanted to share my experience. I had to leave the island and my fur-baby for three weeks and my family is severely allergic to cats, so I was exploring my options (cat sitting, pet boarding at vet offices etc.). After I had read the Yelp reviews, I knew I found the perfect place. Pounce Hawaii offers all the services that fur-baby kitties and their parents could hope for. I loved the photo and video updates that showed me how my kitty was doing during his stay. My fur-baby is extremely shy, however, with each update I could see how he was growing more relaxed/comfortable and attached to the wonderful Pounce Hawaii staff. I could tell by the way they interacted with him in the photos and videos that he was in warm, caring hands. They are also very detail-oriented and in the application you provide feeding instructions and notes. My baby is overweight and needed to follow a regimented diet, so this was extremely reassuring. Another helpful service was the pick-up/drop-off option that was a lifesaver as I don't drive and was so convenient before my flight. In summary, if you are going to be away from home and family isn't available, Pounce Hawaii is an amazing place for both your kitty and your peace of mind. Thanks again, Pounce Hawaii! =) read more

Left my cat at pounce for a few days to have my wedding off island. They took great care of him. I got the medium sized room for him and he's about 13 pounds. I think it was a good size room. They even updated me with photos each day. I would leave them him in their care again for my future trips. read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

This place is great! The adoption process was so easy. We just had to book time for my husband and I and our kids to come to the cat cafe to meet with/play with all of the cats that were available for adoption, and we could pick the cat we wanted. The facility is super clean and the cats are obviously very happy and well taken care of. We settled on Edward, the cutest, sweetest, tiniest little black kitten, but we've since renamed him Eddie. He was about 3 months old when we adopted him back in July 2022, and next month we'll be celebrating his 1st birthday We've brought him about 3 times so far to be groomed at Pounce and they've done an amazing job every time. He always looks and smells great afterward and they always give him a new collar for when we pick him up. I'm getting the grooming membership for his next bath since you save a lot of money that way if you get them groomed monthly. Highly recommend Pounce! read more

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A great place to board your cats, that is owned and operated by cat lovers. No cages here, just comfy suites and loving care. Both my cats stayed in the same suite and we got daily photos and videos although that was extra. read more

Friendly, knowledgeable staff!! They truly love animals and my babies look great after the full pamper.

We just got our kitten from Pounce Hawaii and couldn't be happier! The hour spent in the lounge is with it - you get to see how they interact and play. It's so clean, smells good and are staff are friendly and helpful. It's a comfortable space to get to know the kitties before adopting. I will recommend Pounce to others for sure! read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

I left my two cats Blue and Luna with Pounce Hawaii while my family and I went on a trip for a week, and they were well taken care of. The process was very easy as most of it is done online and through email. I also chatted with the owner on the phone and had a virtual meeting on Zoom where they show you the rooms, etc. I was impressed with the facilities. Very clean, secure, and decorated nicely with beds and toys for the cats. Overall I felt comfortable leaving my kitties with them. They also sent me pictures during my trip and gave me an update when I called to check up. Communication was very easy and they were always quick to respond. Best of all is that my cats were just as happy when I picked them up. They didn't seem to mind the short time away. Thank goodness for this business. There aren't a lot of cat hotels on the island, so I hope they'll always be around. I will definitely contact them again for our next trip. read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

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This place is SO AMAZING! I have a senior cat so she needs a lil more care. The staff are THE SWEETEST! From booking, to drop off and pick up they are the best! It made me feel more at ease she was doing well when they send you photos and updates about ur baby. I definitely recommend this place! read more

Pounce Hawai'i was the second cat place we visited in town to find our purrfect friend, and I wish it had been the first because then we wouldn't have had to look any fur-ther! There were 22 kittens to play with that needed loving homes -- so many different personalities to choose from and all lovable in their own way. Must remove your shoes and use hand sanitizer before entering the kitty area. Appointment only. Kept very clean and very comfy atmosphere for both humans and kittens (the other cat place I visited was too warm and thus all the kitties were asleep--every kitten at Pounce Hawai'i was awake and ready to play). A few covered parking stalls are available in the very front. The adoption process was quick and pleasant. While we aren't in the market for another cat anytime soon, I can't recommend Pounce Hawai'i enough, whether you are looking to adopt or simply to unwind and play with furry friends for an hour. read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

Ming stayed at Pounce for 10 wonderful days. We appreciated the option to receive photos (or videos) and looked forward to seeing them while we were on our trip. Ming was relaxed and calm when we went to pick her up at the end of her stay. We were so happy to find a cage-free kitty hotel that was fun, cool and comfy. We highly recommend Pounce...Boretta & Erin were so responsive, kind, patient and helpful with the initial reservation and questions. Ming definitely looks forward to her next staycation at Pounce and loves, loves, LOVES her take home kitty scratcher! Thank you! read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

Ive been to pounce on 2 separate occasions, I boarded my cat ollie there and I felt very comfortable leaving him here and I knew he was well cared for! We got photos and texts from him and It made me 10x happier. another occasion where I visited pounce was adopting a new kitty, luckily for me I had the entire room to myself to hang out with all the kitties, the staff were incredibly friendly and the adoption process was so smooth and i got to take my kitty home that same day! I absolutely loved pounce and cant wait to go back for my next future kitty read more

Pounce Hawaii - Pet Boarding Near Me - Honolulu, Hawaii

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We love Pounce! They treat my kitties like family and do a fantastic job with grooming and teeth cleaning. We highly recommend them!

I was told about Pounce from Karen, a wonderful volunteer at the Humane Society. She told me that Pounce took care of some of the cats from the Humane Society till they got adopted. I had to call and make an appointment to see the cats, but as it was almost end of the day and luckily there was a block of free time, I was allowed to check out one cat that I was interested in from the Humane society's website. I really wanted to spend some more time to get to choose the right cat to join my family so I made another appointment for a later date and they were so accommodating. It costs $15 for an hour to check out and observe the cats in a clean and very well kept place filled with happy cats . It was the hardest choice to just choose one out of the few that I fell in love with. However, it's been almost a week and I'm very happy with Tommy, who I've since renamed. I want to thank the wonderful sweet lady whose name I unfortunately don't remember. She helped me last Friday and again this Monday with my kitty adoption. My new kitten loves his new home and his new big brother. He's a joy so far and I'd definitely utilize this wonderful place to board and pamper my cats whenever the opportunity comes up. Great establishment. read more

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We left our kitty Oliver at Pounce Hawaii for six nights when we traveled to Kauai in July. We were obviously quite nervous because this was our first time ever leaving our cat alone and in a new environment. From the get go I was very pleased with the customer service that Boretta and Erin provided for us, from booking to check out! When you book your stay you can add on additional services. I had to add on picture text messages sent to me daily because I miss my cats sooo much when I'm away from them. After you book they ask for any medications that they need to be given and what kind of diet plan they have. I wasn't expecting the amount of questions that Pounce Hawaii requires answered but it definitely made me feel more at ease because I knew that they cared so much. Communication was on point during Oliver's whole stay. When we picked him up he was so happy to see us. But one thing that made us really want to take him back even just for a mini staycation was that he was so, so calm. Oliver can be quite jumpy and anxious but after bringing him home he was very relaxed. Because of this I decided to recently take my other cat Illy there for a mini staycation and she also came back happier, more vocal, and relaxed as well. If you're traveling or just think that your cat needs a break I highly recommend Pounce Hawaii. Our household has had some issues because of the stay at home order. It seems to be stressing our cats out since we are always home and they don't get their alone time as much. I have heard many cat owners have been struggling with this! This has definitely been a saving grace during these times. I want to thank Boretta, Erin, and all of the staff and Pounce Hawaii for always taking such great care of my furrbabies! read more

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I took my two kids (8 and 12) there this weekend and we had THE BEST TIME. Making an appointment online beforehand is very easy and they are very responsive on their Instagram if you have questions. It's nice that you know there won't be a lot of other people there at the same time as you. The kittens were all sleeping when we arrived but we were encouraged to wake them up and play with them. We got to choose a toy and went into the room. It was just us and the kittens in a nice, open space that was roomy enough but not too big. It's open at the top so it is well ventilated and doesn't smell like cats and cat litter. It's very clean without fur everywhere. Once the kittens woke up and warmed to us, they were very playful and cute. A few were a little shy and a few were very loving. There were also a couple adult cats who were a little shy but my kids were able to coax them out eventually, even if they only played a little, ate a little and then went back into hiding. The lady who welcomed us in was very nice. She graciously answered my 8 year old's endless questions. ***You are required to take off your shoes and you do have to wear socks into the room. I didn't realize that (my bad for not thoroughly reading the info on their website) but they do have socks available to purchase for the very extremely reasonable fee of $2 and they are very comfy. I might just not wear socks next time just so I can get another pair. ***They offer a complimentary coffee, water or juice. What a nice touch! And very appreciated now that it's getting hotter out! They do have a few parking spaces onsite. So awesome! Overall, this was a wonderful experienc and we will definitely be going back. She mentioned they are working on a monthly membership, which I would be interested in. I went to another cat lounge in Honolulu and had a terrible experience. This was exponentially better and I'm so glad I found this place! read more

Used Pounce Hawaii to watch our 8 week old kitten while we were away for the long weekend. The facilities are super clean and working with Boretta was so easy! She was very responsive and accommodating to us even when we were late to our drop of time! Nice to have a clean and safe dogless facility for cats in town! read more

Pounce Hawaii - Easy to find due to these super cute murals! - Pet Boarding Near Me - Honolulu, Hawaii