"I had a disappointing experience with J&L Auto and Tire Center. Communication was poor -- I was…read morenot notified when my vehicle was ready for pickup and had to follow up myself. Additionally, I felt there was an attempt to delay or avoid completing my inspection unless additional repairs or modifications were agreed to first. This gave the impression of upselling rather than focusing on a straightforward inspection process. Overall, I was not satisfied with the service or transparency."

Called for a quote for new tires. They quoted me a per tire amount, inclusive of installation…read more Other places quoted the tire amount and itemized the installation fees. I asked them if "installation" included everything and they said yes. When at the shop, I again clarified about the price and they quoted the amount for 4 tires "plus tax." When I picked my car up, it was 4 tires, plus wheel balance, plus tax. So, $80 more than what they told me. Had I known, I would have gone elsewhere. Never again. Sneaking charges in is such a sign of dishonesty, it cancels out everything else.

Went in to purchase a new dirt bike, cash. 1. Cant access any of them to get a good look. 2. Not 1…read moreif the sales people asked If we needed help, not 1. So they just lost a sale and more because my buddy was gonna do the same thing in 2weeks. Who runs that place? The parts guys were the only ones to ask if we needed help. So I would get parts from them but never buy a bike there.

Pump the sports cycle was amazing. Everyone's so nice. You called the parts department and they…read moretake their time with you even on the phone and you're not there to help you out. Amazing and the sales people are so nice and great in the shop do amazing work keep up the good work pump the sports center. I'll give you five stars all day.

They expertly mounted my new rear tire for my BMW motorcycle. Quoted, and estimated the amount of…read moretime like a champ. I'll be going there for my front tire in a couple weeks. Side note - they have a seriously cool collection of ATVs for sale. All of which I would like to buy...

From the owner: We are a Polaris dealer and we are a repair shop. We fix all brands of off road vehicles and…read moremotorcycles. We are also a motorcycle inspection station.

If youre having doubts about where to buy a new or used motorcycle, look no further…read more Jesse made my purchase of a used FZ8 quick and painless. I told him what i wanted, was shown the bike, and was signing paperwork on it and done in 30 minutes max. Great people, great parts department, and a very friendly place all together. I highly recommend coming here to buy, and will most likely be using them for my service needs as well! Thank you Jesse and the Hanover Power Sports crew!!!

Extremely unprofessional organization with very shady business practices, like charging you for…read moreproducts they never ship, and then ignoring all requests to be refunded. Untrustworthy business without a doubt.

Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

Bought a used bike from HVM. They were willing to negotiate on price. Very friendly and…read moreknowledgeable staff. They were good with fallow up questions after purchase of bike. They have a great selection of new and used bikes. Thank you for a great ride!!!!

Repeat customer here! Excellent customer service. Reliable, knowledgeable and honest. My most…read morerecent visit exceeded my expectations.

Great work, Honest and upfront. Great prices. will defiantly be back…read more Nice Products, really cool to see an Argo amphibious vehicle in person, Really Nice ATVs. The sales guy said they have a new line of bikes called Moto Morini coming in they showed me some pictures they look AWESOME you need to check this place out.

I went to check a bike they told me it was 4k$ and when i went to buy it cash they said the bike…read moreitself is 6300$ before taxes with taxes 8500 this place is extremely expensive they overcharge on any bike i dont recommend it at all

I brought my motorcycle here for inspection and it failed because the tires were too old. So I…read morereplaced them with the new one by myself. When I brought my motorcycle back again for inspection, while I was waiting in line for pick up, an old man approached me and told me to follow him. He took me to another room where there is nobody around and told me in a hostile manner that I can not come back here anymore because I did not use their service to replace the old tires and therefore they could make only $6 for inspection. Unbelievable but true story. People working there seemed nice but this man, who I understood was the previous owner of this shop who recently gave the shop to his daughter, was unjustifiably hostile to me and seemed totally unconcerned with the concept of customer service. Be warned.