1. Precision Car Care

    1. Precision Car Care

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    Arlington Heights, IL

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    Precision Car Care

    4.7 (15 reviews)
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    Services - Precision Car Care

    Auto transmission repair

    Routine automotive maintenance

    Precision Car Care Photos

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    Ask the Community - Precision Car Care

    Review Highlights - Precision Car Care

    Mike is about as honest as they come.

    Mentioned in 2 reviews

    Read more highlights

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    R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

    These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

    A-J & H Transmission

    A-J & H Transmission

    (15 reviews)

    The guys were great. They took the time to explain everything and gave me the different outcomes…read morethat could happen and what would be the next step. They are reasonable and professional. I would recommend to all my friends.

    Whatever you do, avoid this place at ALL costs. If I could rate this a 0 star I would. My son (17…read moreat the time) dropped off his 2010 Mercedes on November 6, 2023 for transmission work. He advised as well as I advised that he only had $2500 to spend. My son and I called over 33 times from November 6 until the middle of December trying to find the estimate for repair. We were told over and over "we do not have an estimate yet as we are trying to find parts." Despite our numerous calls (we have the call logs as well) we were never given an estimate. It was not until my son received a call at school in December to advise him that "he owed" $7,200 and "the car still needed to be programmed by Mercedes at $500 to $1000 per hour." As anyone would, we lost our minds. When you tell a shop not to go over $2500 and they call saying you owe $7200 it is rather mind blowing. Needless to say we refused to pay this. We moved forward with a small claims lawsuit (feel free to look it up) in January of 2024. The shop failed to show up to the small claim court two times (despite me emailing them and sending certified mail). It was until we had them served by the Sheriff that they finally showed for the third hearing on 6/27/2024. We were sent over to mediation where it was agreed we receive the car back in the condition we were told (completed just needed programming) in exchange for the $2500 we always agreed to. We paid the money on 6/28/2024 and called AAA to two the vehicle. AAA showed up around 1:30pm on 6/28 to tow the car, the tow driver was going to jump the battery in order to move the car to a more convenient spot. The owner BRIAN came out telling him not to jump the car or he will fry the "TCM." A TCM is located INSIDE the transmission. The two truck driver was scared then, and called another tow truck driver to come (a standard repo type of tow truck). This driver arrived around 2:38pm the same day. We had the car immediately towed from the shop, directly to Mercedes for programming. When I arrived over at Mercedes, Charlie tells me that the shop called him and said "that car doesn't have a transmission." I thought Mercedes was pulling my leg until they went outside and lifted the car to show me the car was missing the transmission and ALL the wiring. THE SHOP had RIPPED OUT THE Transmission (more than likely when we won the court case). My husband immediately went to the police station and took the police with him to the shop. A police report has been filed for theft, we are now moving forward with a larger lawsuit as this has been obvious theft when they told the tow truck driver he would fry the TCM, KNOWING good and well when the two truck driver jumped the car he would notice it didn't have a transmission. There is no reason to tell the tow truck driver that the TCM will get fried if there is no transmission. We now have evidence from the tow truck company (witness testimony), Mercedes, as well as video evidence from neighboring businesses. We also spoke to neighboring business and are told the police are always at this location for customer complaints and the owner is an as*hole to everyone. We personally have two police reports against this place. I am posting this to warn everyone, our situation is sad because my son has saved for this car since he started making money and bought it from an insurance auction and fixed the car all up for over a year with his own money. These people are taking advantage of others, and now along with many others that have bad experiences will have to take accountability.

    Advanced Transmissions

    Advanced Transmissions

    (5 reviews)

    Excellent Service, fast and friendly. the car drives like new again. I would highly recommend them…read moreto anyone in need of transmission service.

    I wish I could give this place a negative score! Do yourself a favor and stay as far away as you…read morecan! We took our car there due to transmission problems. I will say, they generously towed it for free from about a mile away. However, that was about the only generous thing they did. After having the car for a week, we heard nothing and finally called them. They gave us the run around and said the car would be up on the lift the next day. We heard nothing. Two weeks went by and we called again and they gave us the run around again. They apologized and said someone dropped the ball and that the car is up on the lift and taken apart but the part hasn't come in yet. As it was approaching three weeks, we called again. They said they would have it done in a few days. Finally, three weeks to the day they call with 15 minutes left in their work day and say its done but we can't pick it up because it was the end of their work day. We go to pick it up the next morning and the battery is dead because they said there is an issue with the door censor. They jump it and then the check engine light comes on. When they go to reset that censor, the car won't even start. They jump it again and we take it to where we got the battery to replace it because the battery was still under warranty. We took it over to get a replacement battery and Pep Boys tested the old one and it was 100%!! Turns out Advanced Transmission didn't tighten the wires all the way. After all of this, what do they do? They take off $100. After having the car for three weeks and not evening bothering to call and update us once, then not even sending us on our way with a fully functional car... they knock off $100. This is the worst auto shop we have ever experienced. Their customer service is terrible along with their ethics.

    Precision Car Care - autorepair - Updated September 2026

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