Came in, had called prior to have frames on hold for me. They said it was going to be kept which it was. The lady told me I couldn't get frames if I wasn't going to get the lenses done here... My insurance covers it in full. I wanted to go elsewhere for the lenses. read more

I don't recommend anyone going here. I walked in to look at some glasses and the lady at the front desk was so rude. She acted like me walking in was an inconvenience to her. As I browsed through the glasses she just kept yelling those are women's glasses! Those are women's glasses! Who cares!!!! What if I want to wear women's glasses! You will regret going here, trust me. read more

I've been coming here for several years. 'Bout time I yelped. I've always had very positive experiences. Although I've had both doctors take care of me over the years, Dr. Redman has been my primary doctor. He is very friendly, explains things clearly, and makes me feel I've been assessed and taken care of properly. The staff is also helpful and knowledgeable. I've never left the office wanting more from their customer service. Their selection of eye wear, although not huge, is varied in both style and price. I've been happy with the glasses (a couple of pairs) I've purchased from them. I recommend this office. read more

I have been going to Precision Eyecare for a few years now and each time it gets better and better. The staff is so warm and inviting and they truly go out of their way to make you feel very comfortable. I have had the pleasure of interacting with the entire staff - Lisa, Valerie, Alina, Alex, Dr. Redman and Dr. Chinn and each one is genuinely amazing. I actually look forward to my yearly exams and they always have a great selection of eyewear. My favorite brand being ProDesign, they have tons to choose from and have new styles each time I visit. Don't hesitate to make this place your new go-to optical spot. read more

The Doctors there are good but the office is the worst. I have been a patient there for over 15 years, I don't know why. Every time they screw up one of our appointments. They will drop your appointment if you forget to confirm. No more for me, looking for a new office! The Doctors are great but he front end sucks. read more

Dr. Redman and his staff are by far the best I've had the privilege of getting my eyes examined by. They are very friendly and knowledgeable. I picked up my three pairs of glasses last night (Regular, computer, and sunglasses) and they are all perfect. I can see again. Thank you Dr. Redman and your staff. Bravo!!! read more

Made 2 appointments 2 weeks in advance online and it took them about 3 days to get back to you with another date and time via email, which I could not make it. If I could make it on those dates don't you think I would have requested an appointment then. You would need to email or call them back to cancel the appointments. This place has fully moved to the tech world where the human personal touch is gone. Stay away from this place, take your business somewhere else! read more

These guys are awesome. We have been getting our glasses here for the whole family for years. Good quality. Recently I was attending a conference and someone stepped on my glasses. I stopped by, and they fixed them up in about 5 minutes, and because I had purchased them there, they did it for free. This was so great because I could get back to the conference (big auditorium, stage a long ways away) and could see again! I am really happy we chose them for our glasses. read more

This place is too expensive. They wanted to charge me $368.00 for a pair of prescription lenses. I went to target and they only charged me $147.00. I wish I went to target to get my regular glasses done there because this place charged me $452.00. Did I mention that I brought in my own frames. Lesson learned. read more

I've been going to this optometrist for over a year and so have my children for annual eye health checkups. The front desk staff is wonderful, the doctors are very thorough, they have up to date technology, and are also very kind. I would absolutely recommend this office to others. I'm very picky with optometrists because of my horrid vision and have been to many in my life due to moving around the country so much. This one is really wonderful. We've had exams with both docs and were happy with both. read more

Melissa is fabulous and has awesome customer service. I wanted to buy color contacts, but wasn't sure what would look good on me. she let me try on a few pairs and even take a couple samples home so I can see how they feel by the end of the day. Great service would highly recommend this place. read more

I found this office online as a provider of VSP insurance. The doctor there is great! Friendly, fast. They had to dilate my eyes and I will still out in 1.5 hrs. The ladies at the front were very sweet. Once I was done with my appointment she went over my copays and what my insurance covers and that was that. My contacts took 2 days to come in which was nice. My old doctor it would take a week. I would definatly recommend coming here! read more

I just got my eyeglasses back from Precision Eyecare Center... and they ROCK! These are by far, the best glasses that I have ever had. I have gone to Costco, and Lens Crafters in the past, and these glasses are WAY better. The best thing about them is that I can still read my cell phone without having to lift off my glasses. I am near sighted, and with my old glasses I would have to take my glasses off to read my cell phone, use the computer, or any close up work. The new glasses that I got, I don't have to do that anymore. The optics are fantastic! Brent Chinn was a great doctor to work with. The eye exam went very smoothly and he seemed very courteous and patient. He listened well and explained everything he was doing. The support staff was also excellent. They helped me choose a frame that complimented my facial features. I found that very helpful and everyone thinks my new glasses look great. I will go there for all my glasses in the future! read more

I saw Dr. Brett Chinn at Precision eye care, San Jose a month back. He gave me a prescription, but the glasses made my head hurt. I went back to the clinic and Dr. Redman tested me again. He said the prescription was right, but the glasses had to be curved in the middle so that there was no pressure on the ridge of my nose. He burnt it a bit and also asked me to wear my glasses for one week all the time and not just for reading (even though they are reading glasses only) so that my system can get used to it. Apparently, my eyes were so used to straining that my brain needed to learn to relax. I told Dr. Redman, "To be candid, my husband and I feel that eye doctors simply increase the prescription every year." He said "Also to be candid, I went to school for 8 years to give you the right prescription. Not to give you what you want". I was taken aback, but I appreciate people who stick to their guns. For a week I wore the glasses all the time - just like he said. Now, I wear them only for reading. And my headache is gone. I can read much better. read more

My family & I have seen Dr. Redman for 8 years. My husband & I felt like we were visiting a friend when we went for our yearly appt. We love the office staff as well. Highly recommend. read more

Even though my first ever pair of glasses seemed like they were expensive, Alina made them fit really well, and went to bat for me with the lens maker. My second pair of glasses from them was also perfect right from the start, and my back up pair was repaired at no cost to me. In the long run, I don't think a discount place would have been less expensive, nor would I feel as good about glasses as I do now. Dr Redmond and his staff are very courteous and friendly and I don't even have to tell them my name because they remember their customers as you walk into the store. We forget now days what good customer service really is and how it makes you feel. It's because of them that I will only have this particular Precision Eyecare Center help me for any future needs. Thank you all and keep up the first rate service and work. read more

I've been coming to this place for 8+ years and if I could give then 10 diamonds I would. Precision Eyecare treats you like you're family. Lisa and Valarie go out of their way to make sure that everything is taken care of and they go above and beyond expectations every time. When I go for appointments they breeze by without a hitch. I am immediately greeted as if I'm a long time friend and my examinations from both Dr. Redman, and Dr. Chinn are awesome. They are knowledgeable and take great care of each patient. I will never go anywhere else. If you want quality service and an inviting warm atmosphere, come to Precision Eyecare Centers. read more

I highly recommend going to Precision Eyecare Centers. I am updating my review from a few years ago. I have been to both locations in San Jose and Mountain View. Best service and great eye glass frame selection. Dr. David Redman listens to me and answered all my questions. I was amazed how much time he talked to me when I asked about something. He is super friendly and very knowledgeable. There is a great variety of eye glass frames. 5 stars definitely! read more

I had an awful experience with Precision Eyecare last year, even though they were quite good when I used them for several years before moving away for a few years. This time they never did get my prescription right--I can see better with my old prescription, except my dog left toothmarks in one lens. Heck, I can see better even with the toothmarks. And they had all the frames VSP covers hidden away in a drawer and only expensive ones out, so I had to ask and they grudgingly pulled them out. And when I went to pick them up, the optician just handed me the glasses with no fitting, even though she then carefully fit the man right after me while I was paying. I had to ask for a fitting. Plus several other glitches in dealing with their staff. They were pleasant, but a little clueless when I tried to make an appointment with my old optometrist and tried to explain that the prescription was worse than my previous one. So don't go to Precision Eyecare in South San Jose. They used to be good, but no longer! I am going to try Costco this year, rather than pay a premium for horrid service. read more

We have been with Precision Eyecare for 6 years. We were with Dr. Chinn in Their Mountain View Office, and when we moved to South San Jose, we were thrilled to find they had an office down here as well! What a blessing. Three of four members of our family have very poor vision, and as we get into our 40s and 50s we are also needing adjustments and advice. Dr. Redman really takes the time to talk to his patients and is kind, approachable and conversational. The staff is so professional, yet down to earth and friendly. My insurance covers me for all the glasses that I need and I always choose from Precision because the ones I got at Costco were SO CHEAP in comparison! I get a few boxes of my contacts here and then renew online later in the year, but for glasses we will ONLY buy from Precision!! The fact is, Dr. Redman is a better doctor than the other local doctor I saw. Let's face it- just because you have a medical degree doesn't mean each doctor is the same. Some doctors have more of a gut instinct, or more intelligence and on top of it take more time, so the end product is better eyesight. COVID19 UPDATE- I felt 100% safe there, and they did an amazing job keeping everyone separate with very few people inside, completely clean, requiring temp checks, hand sanitizer, wearing gloves etc. You will be as safe as can be with the staff at Precision! read more

My family has been customers for 15 years. They were always friendly,attentive and made us feel like friends not just customers. The staff is completely different since my last years eye exam. I needed new glasses I never get out of there for less than $400 when I get new glasses. Expensive but the office staff is very helpful and always show me a variety of frames that look good on me. This I felt the person helping me was only interested in getting through the sale. Showed me some CK frames I asked if they came in brown or tortoise shell. She told someone else with access to the computer to look up Calvin Klein model of glasses and see if they were in brown or tortoise shell, they were not so they left it at that. Other times The clerk would've suggested a different type or brand of frames with the colors that I was looking for this time this lady didn't even bother. It was if she didn't really care she just wanted to be done. My daughters had told me not to go here anymore. Because they were too expensive and didn't treat customers the same as they used to. II got to give it to my daughters they called it correctly but the doctors here are still very pleasant and helpful I would keep going back because I like the doctors their their new staff though is not what I'm used to seeing Precision EyeCare Center. I left without getting any glasses just my new prescription and my eye exam of course. With the lack of caring and customer service the front office staff shows I can get that online and they treat me better online. read more

Great customer service. Dr. Redmann is very professional and down to earth. They had my contacts in a few days. Wish I came here way sooner.

I used to dread making eye exam appointments for my family and myself before we were referred to Precision Eyecare a few years ago. The whole thought of having to choose frames from the hundreds available was enough to make my head spin. Valerie is AMAZING at helping to choose frames!! She is super friendly and the conversation is always wonderful. She just takes a quick glance at your face shape, gets to know your personality and about your daily life style while talking to you, then she hands you a few frames to try on. She has such an amazing ability to choose the perfect frame for people, that my husband, children and I have never even had to try on more than 5 pair of frames before we made our final decision!! We all look forward to our annual eye exam and visit with Valerie, I truly wish that I had been referred sooner!! read more

My six-year old and I went in for exams together. I love the Saturday appointments. When I called they were very accommodating. We arrived a few minutes early, and were greeted by their friendly professional staff. When we were placed in an exam room, the Doctor came right in! I fully expected to wait, like most medical offices. We saw Dr. Redman and he was very patient and gentle with my daughter. When our exams were over, Dr. Redman told me we my daughter and I had great vision and neither of us needed glasses! He didn't try to sell us anything! I recommend this office, the staff and the Doctors to all! read more

I recently visited Dr. Redmond's office on Bernal road to replace my lost glasses. The office staff was very helpful and very patient with me, since I had to reschedule my appointment three times. Never once did they make me feel as if this was an inconvenience to them. They were very polite and professional and made all attempts to work with my crazy schedule. I had to bring my daughter with me and they even helped me keep her busy with coloring pages and crayons while I had my eyes examined. They are a very family friendly office!!! Dr. Redmond was very nice and their equipment was very impressive. The 3D eye exam still blows my mind!!! I felt very good about the health of my eyes when I left because of their thorough exam. I am so happy that I have found both Dr. Redmond and his office staff....I plan on being a patient until I can no longer see! :o) read more

The best place to go, I am a current patient their and the staff and Dr's are great, It is a nice enviroment.

Went in just because my one of my lenses kept popping out. They took my glasses, cleaned them, and put my lense back in with a brand new screw for no charge!!! I then set up an appointment for an eye exam. I have no ins. and the price they charged for the exam and eye tests was phenomenal!! I saw Dr. Chin and he was fantastic. The staff is also the best, they helped me pick out the perfect set of rims for my face and I couldn't be happier. They even let me pay my balance in installments. They said my glasses would be ready in 7 - 10 days, but it only took 3 days AND my glasses even let me see the world in 20/15 vision. I am so so happy!! I am very impressed by this office and would recommend them to anyone and everyone. Call them to make an appointment NOW!!!!! read more

Doctor seemed nice and knowledgeable. One of the admins was very unfriendly and was not helpful. Prices seem much higher than other optometrists I've been to. They also have charges I didn't see at previous eye doctors. read more

I highly recommend Dr Redmond for your eye care . He had a very professional staff that helped me in coordinating my medical benefits for my exam and optical choice. I was very impressed with the high tech equipment in his office in which I left without my eyes being dilated. I recommend that you check this office out if you are looking for a great eye Dr. You won't be disappointed. read more

I can't say enough good things about this business. A close friend raved about Dr. Redman and his staff. Since I wasn't too thrilled with my current eye doctor, who is an ophthalmologist, I thought I should make an appointment. My eyes were getting steadily worse in the past year. I am nearsighted and have astigmatism in my left eye. I was having pain in my right eye and was worried why this was happening and if I had some sort of eye disease. I was also gearing toward getting Lasik surgery and wondered if I was a candidate for that and if I should have surgery for nearsightedness or for mono-vision. So, I had a lot to accomplish on my visit with Dr. Redman. The staff greeted me right away and was very helpful throughout the appointment. They have an option to have your eyes checked with a 3D scope for an additional $39.00, so I did that and was able to see everything in my eyes. Dr. Redman explained all the parts of my eye and what they do very well so I could understand. He took one look in my eyes and said that I have pretty bad allergies in my eyes, suffer from dry eyes and he could tell I was a long time contact lens wearer. He gave me a new prescription with 2 weeks of complimentary mono-vision contact lenses, so I was able to see far away in one eye and near in the other. I was happy with my vision right away and couldn't believe the difference. My other doctor never told me any of this information about the state of my eyes. Dr. Redman took a long time with me even though he was short staffed that day due to someone being out sick. So, I really appreciated his time and efforts. I have called them several times to ask questions about my eyes and contact lenses and the staff is so knowledgable and efficient. I never feel they are rushing me. I will continue to go back for all of my eye care needs in the future. Don't hesitate to book an appointment with Dr. Redman. He is a top notch doctor and really knows what he is doing. Thanks everyone! read more

Dr. Redman is someone I completely trust - I have been going to him for years, even though he is now "outside my network" insurance-wise. No other eye doctor has been so helpful and thorough. He helped me immensely in treating my chronic dry-eye - which, for me, was not an easy fix. Very patient and supportive. Highly recommended. read more

I have been a patient of Dr Redman at Precision Eyecare Center on Bernal in San Jose for a few years now. I was referred to him by his employee Valerie Benitez which is why I started going there in the first place. Once the wonderful Dr Redman checks my eyes and gives Valerie my prescription she handles the ordering of my glasses and contacts. I must say the fitting of my glasses has never been better. I have been at other competitors and the fit of the glasses is never correct. Wearing bifocal lenses can be challenging and if not ordered properly the my vision is off when trying to read close up. I love Valerie because she makes sure my eyes are measured correctly so that when I am reading and doing computer work I see clearly and when I look up and see far my vision is sharp and clear too. Getting the measurements right the first time is so important and she makes sure that is the case every time. I highly recommend Dr. Redman and Valerie for the perfect pair of corrective eye wear they make the best team. read more