This is a repost of my google review to make sure more people are reading my experience with this…read morecompany. So after 10 days of wasting time I can tell "you will be dealing with disingenuous liars in the Golden State Property Management". My horror story featuring George and Daniel (property manager) went on like this: I applied for 923 Live Oak Drive, Santa Clara on 01/07. Our credit screening and eviction report came clean on 01/09. Didn't receive any update after that regarding my application till 01/10. Called here and spoke with George, he said he needed to verify the employment. He had been doing God knowing what till then. He emailed my supervisor and immediately got a confirmation. I texted him and didn't receive a response on 01/10. Fast forward to 01/13, I had to call again to follow up as these scams will never call you back about anything. Then, I was able to talk to Daniel (property manager) and he said my application had been approved and he is offering me the apartment. YEEEEY! He said he will send an offer, after I accept it, he will send the lease which is 3 to 4 pages of BLUH BLUH BLU. Happy ending, right? NOOOO. You cannot trust a word coming out of these people mouth. They never offered me the apartment. Have been calling them for two days now and they are playing squid game with me. Stay away!

Golden State Property Management is a perfect example of mismanagement and miscommunication with a…read morefistful of unprofessionalism thrown in for flavor. Do not rent from anyone who uses this property management company if you value your time and sanity. They lie on the listing (features and amenities that were non-existent on move in), they do not inspect the unit, they do not disclose pest damage or infestation, they do not read their own leases, they do not fulfill their obligations for reimbursement or timely repairs, and they do not communicate in any professional way. Our property manager, Sandi, has not responded to our emails in about six months, is never available by phone (always on calls--who is she talking to all day?) and her assistant, Lucy, sounds scared, confused and exhausted every time I speak with her. The only person I have spoken to at GSPM that seemed kind and competent was their bookkeeper, Maha. If you let this company manage your property, it will fall into disrepair unless the tenants are extremely diligent and persistent in getting Golden State to schedule maintenance. Their maintenance company (Maintenance Pro) is actually very good, but it can take weeks or months to get work scheduled unless you nag them constantly. Whether you own property or are looking to rent, just run the opposite direction if you see Golden State Property Management. They're a mess and if all their property managers are as unprofessional and shady as Sandi, it's only a matter of time before they land themselves in serious legal trouble.

I've lived in a Forbes managed property this last year and I think they are wonderful!…read more If I needed anything, they would respond within 24 hours or less and have someone take care of things as quickly as possible. Everyone I dealt with was helpful, friendly and professional. I would happily return to a Forbes managed home again. =)

We've been working with Forbes Group Property Management as a service vendor for over 10 years and…read moreour experience has been consistently positive. The team is organized, responsive, and respectful -- qualities that are crucial for smooth operations on both ends. Work orders are communicated clearly, and payments are processed on time, which makes our partnership stress-free and efficient. The property managers understand the importance of timely maintenance for their tenants and are always quick to address issues or provide updates when needed. We truly value the relationship we've built with them and look forward to continuing our partnership. Highly recommended for both tenants and vendors alike. Angeles Munoz Munoz Building Maintenance

Jody and I had recently been on a quest for a home for nine months, and I am so excited to say Jody…read morematerialized my dream home!!! I now reside in a home that far surpassed my initial expectations. As a first-time homebuyer, I was clueless about my budget and my preferred location. Jody's expertise shone through as she walked us through everything we wanted to know... and everything we needed to know, but could not possibly anticipate. Jody connected me with an experienced lender who secured me an incredible interest rate, far lower than a first-time home buyer could otherwise anticipate. Jody did all the legwork to find potential homes and to customize an itinerary for each weekend, and dutifully drove to the south county every weekend and even some weeknights to accommodate our schedule and needs. I often felt apologetic for having so many questions, for having so many past due revelations (revelations of information she had tried to impress upon me previously). Every time I told her how sorry I was for waffling and changing directions, she would laughingly wave my apologies away and tell me that "it's all part of the process." She told me the process must evolve on it's own time, as we move through the different steps, and come to realize certain truths. The entire process is fundamental in home buyer decision-making but there are lots of twists and turns along the way. Without Jody as our loyal sherpa, we likely would have fallen off a cliff at some point. Jody was always available, responded immediately and with sincere enthusiasm. I came to understand that Jody was not simply making a sale. The most important aspect to her was to find a well-built, well-maintained home that met all our essential needs and fell within our budget. Easier said than done! I just have to say, tackling home-buying in the Bay Area is not for the meek. As I witnessed Jody work her magic day by day, the word that kept coming to mind when discussing her aptitude and knowledge was "subject matter expert." In stark contrast to a shocking number of real estate agents I encountered in other contexts- let me just say that in the world of Bay Area real estate, I knew I would want to use a reputable agent and agency, such as Jody Rossi and Upswing. In my limited experience with sellers (who also acted as real estate agents, in some instances...) I was shocked to witness them struggling to answer simple questions, fundamental to real estate practice, such as knowing the percentage their HOA is funded, etc.. In some cases, sellers seemingly obscured the truth about damages, necessary repairs, and lied about other offers in hand, all in an attempt to make a quick sale. Jody has a knack for zeroing in on the minute details, digging through disclosures and pointing out exactly what the key issues are at hand and breaking everything down for us to understand. I tried to read through them myself and I went cross-eyed. I felt at ease knowing she was on the case, every time. She's amazing! Jody showed us properties that met every requirement we put forth, which was not easy within our budget. The ace in the hole was an amazing single-family home in Gilroy. I never imagined such a dream could come true. We submitted an offer on our first house and braced ourselves for the worst - but to our surprise, we got it! The reason we got it is that Jody knew precisely how to articulate an attractive counteroffer to secure the home. Her warm personality, clear communication and comprehensive experience and expertise were absolutely essential in tying all the necessary components together. Jody's professionalism and her extensive knowledge of the South Bay were instrumental in making the process seamless. From reviewing inspection reports and disclosures to navigating the overwhelming closing process, Jody's guidance was pivotal and extremely impressive. I am absolutely in love with my new home, thank you so much, Jody!!! It was a lot of fun driving around and seeing properties together each weekend, because aside from everything I have said above, Jody is a blast to hang out with. I recommend Jody Rossi to anyone who is looking to buy a home! :)

Tony Sum is superb. I highly recommend Tony Sum to anyone who needs to buy or purchase or sell a…read morehouse fast in the Downtown of San Jose, CA in the Silicone Valley. Tony Sum is a 5/5 Stars Realtor Professional. He is one of the best real estate agent I have hired in the San Jose Silicone Valley. He is a professional who has the legitimate experience in selling and purchasing houses. He has a great communicative personality and he is 100% the best real estate agent whom has helped me sell my house successfully. I loved it when Tony Sum helped me got a buyer really quick. He was able to sell my house above asking price less than two weeks. Thus, Tony Sum is a true realtor professional who have represented me well. Thank you for being the best San Jose Silicone Valley real estate agent to me.

David and his company have been managing my rental for the last 10 years and he has always been…read moresuper helpful and professional. They will always go beyond what's needed when things go south. For example I've had really bad luck of having 3 water heaters go bad on me in the first 6 years of rental and each time David and his team managed to sort it out with the plumber and supplier of the unit without having me involved. Furthermore, David's team performed inspections as requested to ensure property is in good shape. I truly enjoy the working relationship and professionalism of his company. Thank you!

I've been working with NorCal Property Management now for over a year and have worked with several…read moreothers. NorCal Property Management in comparison to others is far more organized, responsive, and knowledgeable when it comes to managing properties. If you're looking to maximize your properties potential, don't hesitate to contact NorCal PM.

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

DO NOT LISTEN TO JUAN'S RESPONSE. IRENE NEVER RESPONDED TO ME TO TOLD ME THAT SOMETHING DIDN'T GO…read moreTHROUGH AFTER I REACHED OUT TO HER!! Unfortunately some of the worst property management I've worked with. First I started with booking an appointment to view a property in which I was delayed an answer till 20 minutes before the actual viewing time. I liked the property so I applied that same day in which I was connected with Irene Llanes. I was very communicative and available for whatever was needed of me. I uploaded my paystubs one day once it was asked of me and a few days had passed with no response so I contacted Irene who told me that it didn't go through and to try again. So my confusion was why I had to be the one to reach out and her not tell me anything. So I reloaded the paystubs again to which they didn't go through again for some reason. I asked her if there was any other way I could send them or if there was anything else I could do on my end to help, no response. I followed up the next day to see if there was a solution we can agree on and yet again, no response. I had called or emailed on multiple occasion for different reasons with no response from Irene. Even though I was on top of my application status, Irene failed to care and I ended up having to stay at a friends place because my lease came to an end and because of Irene's lack of responding. I've seen really good reviews of this company but I guess not many of these people have worked with Irene. If you get Irene, call the management and ask for a different individual to help you.

Action Properties of Mountain View, CA managed my family's rental property in Redwood City for more…read morethan 15 years. During that period, we interacted mostly with Dedy regarding finding and screening tenants, addressing maintenance issues, and assessing fair rental value. Dedy was responsive and helpful whenever needed. We always had good tenants. In more recent years, Linda and Rafael were also very responsive to questions or requests, and facilitated getting things done. On the Accounting side, Takako provided invaluable assistance and communication, even after normal business hours. From a property owner's perspective, this is a very solid and professional team.

I continue to highly recommend Marvince Carbonel & Maria Pamat, Maintenance Services, Action…read moreProperties, Inc. They are the maintenance managers for Encinal Place in Sunnyvale, and have been very helpful to me in resolving all of my maintenance needs. They are very prompt at getting back to me within 24 hours to let me know they have contacted the vendor(s) to ask them to call me. I am very grateful for their quick response time! Thank you, Marvince and Maria!

Outstanding in every way. Very Honest. Moise and his full staff will take care of every need…read moreincluding great and quick maintenance requests and full, accurate reporting of results and performance.

Referral Realty really earned their rating due to the move out procedures and insane lease…read moreaddendum. When we signed the lease we noticed this ridiculous clause that indicated that the tenant would be responsible for "paint touch ups" upon move out. I immediately contested because this is normal wear and tear and should not be the burden of the tenant. In my opinion, the owner and/or this company, was trying to avoid as much overhead costs as possible. Unfortunately we needed a new place stat and the agency did not budge. We had to terminate our lease early due to unexpected life changes. Dutifully, we agreed to the termination fee even though I'm the one who met with prospective tenants and arranged the tours. In my opinion, they didn't do much. (They claim the termination fee is to cover this costs) Upon move out, we were reminded of the paint. My husband did his best to paint match but as one can expect, paint is never one hundred percent matched if painting over an old paint job. They demanded that a new paint job be done and because we broke our lease and we were there less than 6 months (I.e the paint touch up clause), we'd be responsible for 100% of the charge. I have contested it but Moise has stated that we are responsible for the repaint and will be moving forward with deducting it from my deposit. I do not know the costs and did not have a chance to negotiate. I am waiting for my deposit before deciding on next steps. But I expect it to be a huge charge given their insistence to paint the entire apartment. Overall- in my opinion, this company just wants to line their pockets with our money and not pay a single dime.

I would like to compliment Justin from the Sunnyvale Office. who is my Management contact. I…read morerecently rented a one bedroom apartment in Los Gatos. I was transitioning from a long time residence in San Jose . There was initial confusion regarding my assigned parking. Jeff worked diligently to resolve . I encountered a severe case of pneumonia which has delayed my complete move in. I am amazed at the responsiveness. The unit I am renting is recently refurbished and had some minor issues. Jeff and the Maintenance crew immediately resolved the issues, and are top notch . I look forward to a long rental relationship.

Best property management I've ever worked with. Justin was very responsive and always willing to…read morehelp me address my concerns, even if he was sick or caring for his family. He always tried his best and I had a great experience with Altos despite some issues with the property owner himself.