Talk about PREMIUM LUXURY. We stopped into Cadillac because we wanted a new vehicle but wasn't sure…read morewe would be able to make a final selection. Lanisha helped us narrow our options and offered us a supreme level of service. We were able to stop in the cafe and received complimentary coffee, sandwiches and cookies. Overall the experience was amazing and we felt very well taken care of. There was no rush at all and we feel happy to truly be apart of the Cadillac Family at Fields.

This review is for service only. I have not purchased here. The service team is great and spent a…read morelot of time chasing down my extended warranty info. I have always been given updates throughout the wait time, which is much appreciated. Knocking a star off, because the tables in the waiting area are usually dirty, as is the 2 workstations behind the waiting area. I work while I wait, so this has been a little frustrating.

We stopped into Hyundai of St Augustine to look at a used 2019 Honda CR-V. I saw it online and…read morereached out to Dylan Hart. He said the vehicle will be there waiting on us. We drove in from Jacksonville to look at it. * My daughter was in an accident last week which resulted in her vehicle being a total loss. She told me she wanted a white car with dark interior. For the last week we test drove 4 different vehicles types at various dealerships that she has always wanted in the past but could never get. When she was married she really didn't have a choice on what type of vehicle she had but now she does have a choice. The other 4 vehicles she drove she ended up not liking. At one dealership the sales consultant made her feel "stupid" and talked down to her so we left. Today at Hyundai of St Augustine Dylan was with another couple so he asked Jacob Gray (sales consultant) to help us. He was phenomenal with our purchase experience! He was so patient, helpful and super friendly. We've had two Honda CR-V since 2020 and loved each one. My wife had told our daughter all the safety features you are looking for are in the CR-V. For some reason she didn't want to look at it but when she saw this one at Hyundai of St Augustine and test drove she feel in love it! I have to say this was the easiest and best purchase experience we've had purchasing a vehicle in a very long time! All the sales consultants were very friendly. The office staff were friendly and seem to work well with all sales consultants. The finance manager where we signed all the paperwork was also very friendly and helpful. We arrived at the dealership at 3:30pm. Test drove the vehicle. Made the decision. Signed paperwork. They put gas in the car and we were leaving at 6pm. My daughter and grandson were so happy with their new car. Makes me happy to see them in a newer safer vehicle than they had before! So if you are ever in the market for a new or used car (Hyundai or other) I definitely recommend you come and see Hyundai of St Augustine and definitely talk with Jacob Gray!!!! He will treat you like family! Jacob even called several days later to check in on us to see if we had questions or concerns... Thank you Jacob Gray and Dylan Hart for a job well done!!!

I had casually been looking for a new car for the last year. Found a car on a third party app that…read morewas at Hyundai of St. Augustine. My experience with this dealership from start to finish was excellent. The salesman was not pushy at all. We communicated for about a week via email prior to me getting to test drive the car. In the end I got a fair price on the new car and exactly what I wanted for my trade in. Every person I interacted with at the dealership was very friendly. The dealership itself is one of the nicest I've been to. When I came to pick up the car it was detailed, fully charged and topped with a bow waiting for me. Was a nice touch. I definitely recommend Hyundai of St. Augustine.

Carroll's recently moved to our area and we've been happy to have an indy shop nearby that…read morespecializes in BMWs and other German cars. In a short time, all of our cars have had a visit for either maintenance or repair - one of the repairs was a complicated turbo issue. And in of our visits, we've had good customer service and quality workmanship. We have been to other shops and feel like we've gotten fair pricing.

I have been dealing with this business for a few years and have not had an issue until now. The…read moreshop has moved to a new location in St Augustine. Scott failed to update his business info with the credit card processing company so my initial transaction declined. Scott clearly did not know how to use the new credit card system at his new location. He gave me an attitude like it was my fault he failed to do what he was supposed to do as a small business owner. I will NEVER do business with this shop again. I recommend you find another shop in Jacksonville, as opposed to making the drive(or tow) to St Augustine. I will be going to Sam's Automotive in the future.

I've been to both Lexus dealers in the Jax area. Like them both for different reasons. I will say…read morethis dealership was faster in providing services, but it wasn't during a holiday, so not totally comparable. I didn't know what to expect after calling to request service asked for a specific service and they responded via email with another service not requested. No one ever called me back after I lvmm. Anyway, everyone was friendly and nice. They employ people with all abilities which I can appreciate and loved! It's much cleaner, less traffic, and quiet enough to take work calls and meetings. They also offer breakfast and lunch. Good and free which I appreciate after spending so much money on maintenance service. However, the aunties & uncles at the other dealers throw down like they're top tier chefs. This was the basics. Again, free and tasty. Also offering a variety of beverages. My service advisor provided top notch services. Explained in great detail what maintenance my car needed for the 130k check. Didn't over or under sell anything. Coupons are available online.

I brought my car here for its first maintenance appointment, and this dealership is truly stellar!…read moreFrom the moment I pulled up to the valet area, the level of service and efficiency provided truly set a standard of excellence. The comfort and care of the staff accompanied by the amenities truly doesn't get better. My service consultant, Robert was exemplary as well. He was knowledgeable yet straight to the point, making the process a breeze. I informed him that I planned on going shopping and exploring in the city and he said, "That's fine. I'll call you when your car is ready, just come back before 6pm when we close." As promised, Robert called me about an hour later, and when I returned, the check-out process was seamless too. Though this dealership is about 2.5 hours away, I think it may be worth the drive moving forward based on the quality of service provided!

Over the years I've bought quite a few cars, usually in the Ford line. Bozard has always treated…read morevery well. Straight forward pricing, honest, outstanding service. Their mobile service is the cat's meow. I really don't want to even talk to other dealers.

No STAR -- PROMISES MADE BEFORE THE SALE, DENIED AFTER THE WORK…read more I strongly caution anyone considering major repairs at Bozard Ford to GO ELSEWHERE. Bozard Ford replaced the engine and drivetrain components in my 2018 Ford Raptor. Before I approved the work, their service staff described the coverage as "bumper to bumper," said it would be like I had "just bought the truck," and told me I would essentially have a new drivetrain with a factory warranty. I specifically asked service advisor Mary whether the three-year, unlimited-mile warranty included the turbos and starter. I was told that it did. When I requested an itemized copy of the coverage, I was told it could be pulled up at any Ford dealership nationwide. Now that I am experiencing a turbo problem, Bozard Ford is refusing to honor the coverage as it was represented to me. Only after the work was completed did management provide a different and much narrower explanation of what was supposedly covered. That is unacceptable. If those limitations had been clearly disclosed before the repair, I could have made an informed decision about where to have the work performed. Instead, I relied on direct statements from their service department when authorizing an extremely significant repair. I gave Bozard Ford the opportunity to resolve this professionally and honor what their representative told me. Rather than stand behind those representations, they have left me fighting for coverage that I was specifically assured I had. My advice is simple: Do not rely on verbal promises from this dealership--regardless of how confidently they are made. Demand a detailed, itemized warranty document listing every covered and excluded component before authorizing any work. My experience has caused me to lose trust in Bozard Ford, and I cannot recommend their service department.

Car buying can be extremely stressful . This team at ultimate motors is very helpful and goes above…read moreand beyond quality work to ensure your satisfaction. Special shoutout to Tom , he is a great personable sales associate and makes you feel comfortable through as you navigate at the dealership come see him ! 10/10 team and owner here .

First off, the SERVICE department is the BEST! Greg & Cory should get a RAISE! They are amazing,…read morecare about their people and go above and beyond! They are the best part of this place. That being said, BEWARE of Brad(he is the worst) & the sales team, we have had nothing but negative experiences with them! Lies, Lies, Lies, and more lies. They manipulate us & even months after purchasing our car, we still are having issues!

A co-worker had recommended Miller's Automotive! They shared that Ted was honest, fair, and…read moreprofessional! I have been using Miller Automotive since March 2018. I have had all of my cars serviced. I have had them complete - oil changes, tune ups, air conditioning repair, tires, transmissions. I initially lived in Clay but have since moved to St Augustine. I continue to bring my cars to Miller's in Orange Park! I highly recommend them for your automotive needs! Rob

Approximately 2 months ago after having 2 previous mechanics attempt to fix my minor but irritating…read more13 yr oil leak, Ted finally got it right !!!! I waited a couple months to "make sure". He checked everything to insure my car is running sound and he recommended maintenance repairs such as flushing fluids, etc. that hadn't been done in about 10 years. My car is 23 yrs old with very low mileage. I AM THRILLED! My car runs so much better. I now feel safe to drive it Thanks Ted, Tara and Staff

AMG is my go to auto shop. They offer very fair pricing (which is hard to find in the car repair…read moreworld). I recommend checking with Kevin when deciding on your car repair or service. Thanks AMG, Mike Beaverson

I am so happy to find a mechanic who is genuinely helpful, knowledgable, and reasonably priced…read more Kevin & crew have won my business.