Sterling IMC has been unresponsive regarding repeated parking and safety issues tied to the…read moreproperty they manage at 445 E St. Vehicles associated with this address regularly block the public sidewalk, creating ADA access issues, and park in ways that obstruct sight lines for neighboring driveways, posing a traffic safety hazard. These concerns have been raised multiple times, yet no corrective action has been taken. The lack of follow-through and disregard for basic compliance and public safety is extremely frustrating and reflects poorly on their property management practices.

We rented our apartment with Sterling Investments for 6 years and were very happy. When we had a…read moreproblem, they would help us promptly, even though it didn't happen often, since the property was already in great shape when we rented it. No complaints and highly recommend! Shout out especially to all the ladies who answer the phone (always super kind and in great spirits) and to Justin Kaye, the Head property manager. It was a pleasure working with him! Thank you, Sterling Investments!

Dymond Group has been managing my two San Diego properties for 15 years; first, when I was a new…read moreproperty owner, and the last five years as an out-of-state owner. julie has a great rapport with tenants and contractors, keeping everything running smoothly and seamlessly, bringing in terrific tenants and handling any maintenance issues quickly and efficiently. It has been a pleasure working with Pam and Julie and I highly recommend them.

Just started renting from them for about a month and going on my second month. Very responsive to…read moreemails, calls and/or text messages. Their online rental tenant portal is great too. Specially since they didn't charge me rent this month. Lol Wonder if is a portal issue or the owner doesn't need the rent money. I will call them tomorrow to see if they want the month's rent. I was set up for auto draft payments but this months payment wasn't taken out. Other than that. Everything is great. Highly recommend them.

I had the best experience with Xila Property Management, I would have stayed in their building if…read morewe didn't need more space. Having had subpar experiences with several different management companies in San Diego, Xila was extremely refreshing. Roxanne was very responsive and the maintenance team is unmatched. If I made a service call early in the morning it was likely someone would swing by that day or at the very least the next afternoon. Everyone on the Xila team was personable and professional--always treated me like family. It is also worth mentioning most of the tenants I met had been with Xila for years and had no plans on leaving. I recommend Xila highly and miss having them as our property management!

I appreciate the response. Since you are offering explanations I've been wondering…read more.. 1. Why did designated parking spaces disappear for one business while others received additional spaces? 2. Why is there no heating/cooling after 5pm on weekdays and all day Saturday? 3. Why is there no hot water (or warm) in the building, isn't that a safety issue? 4. Why are there locks on doors entering restrooms? 5. Why are the mops used to clean the restrooms grey and dirty looking? And cleaning supplies seem non existent. 6. Why is there a lock on the trash?

We worked with Beyond Property Management on the sale of our family home in 2026. Danyel was…read morecompletely on top of things and full of good advice on how to maximize the value of our home. Six weeks after listing, we had four offers and completed the transaction 30 days later. Buying, renting, or just thinking about it, I highly recommend you reach out to Beyond Property Management.

Do NOT rent from these sleazy scammers and slumlords. They will find ANY and EVERY single way to…read morenickel and dime you for every penny you've got. This was truly such an awful experience I have had renting from a property management company. Having to deal with the disgusting and absolutely vile people that pride themselves as realtors that "do the right thing." What a sick joke. Notice how every high review is from someone WITH a property, and every ACTUAL review with a low score is from someone actually renting from these dirty scammers. I remember I used to see every single negative review get a snarky, passive aggressive response from the goblin-looking founder Danyel Brooks. I never had the displeasure of speaking to this epitome of a spray-tan Karen, but based on the conduct of the rest of her employees and her unwavering attempts to push all issues and liability off of her, I'm glad I never had to. It seems now that these snarky responses have turned into non-apologies copy pasted directly from ChatGPT directing issues to their email, which they will certainly never bother looking into. Ever. I recall once putting in a work order to simply fix the water pressure of the sink in our bathroom. There was a missing part that was not there upon move-in. A quick and easy fix that all but required a $3 aerator from a parts store. The plumber that came to fulfill the order ASSURED us this would not be at our own expense. Instead, we found an extra $129 bill tacked onto our rent at month's end. I made sure to ask that EXACT question of any expenses incurred going through the management company beforehand, because I knew the aerator was missing BEFORE we ever moved in. A few months later, they made us wait 3 WEEKS to come to fix a leaky kitchen sink. In the same visit, they then proceeded to DEMOLISH our ENTIRE kitchen flooring. They left that floor untouched for the ENTIRE WINTER. We had to walk around on the sticky underfloor for TWO ENTIRE MONTHS!! They also forced us to leave a bunch of loud construction fans running 24/7, and threatened to stop coming if they were turned off. When we called asking WHY this was done and for a speedy resolution, we were met with EXTREMELY rude and unprofessional behavior from a nasty person named Sandra Johnson. They offered us a couple months rent refund as restitution, but conveniently "forgot" to apply it until we had to specifically DEMAND it back. Towards the end of the lease, I had a question to ask the senior manager Ana Alarcon-Morris the difference between ending the lease and continuing the lease after removing and adding new tenants. We had wanted to avoid paying an extra $700 as it made no sense that we put in all the work in finding new replacements only to also have to pay an extra fee just to remove and add tenants. Not only did I not EVER get this actual question answered after an ungodly amount of attempts at making contact - the single response I got from Ana ignored that. Instead, she retroactively added even MORE expenses to our monthly rent citing a "system glitch" that failed to update. Never did it cross my mind this person would take my question of reducing our fees and turn right around to force ANOTHER thousand dollars out of our pocket. The amount that was stated on the portal was still at $3100. Overnight, it jumped to upwards of $4100. The fact that Beyond's "automated system" failed to apply a new change in terms should NOT have been our problem. It's quite simply INFURIATING, even 3 YEARS LATER the ABSOLUTE AUDACITY of those dirty money-grubbing scammers and how Beyond both ignored our issues and found every single way to scam us out of our rent money any way they could. Because of this and many other renters' terrible experiences with Beyond Property Management, I make sure to avoid any other rental management companies when looking for housing. After every attempt to contest these attempts to swindle and fleece us out of our rent money, we had no choice but to pay these slumlords. NEVER AGAIN. You have been warned.

I am tenant: I have lived at a condo in Birdland for a year - going on 2nd year. As far as move in…read moreprocess- it was easy, straightforward, fast response time. The app makes it easy to submit service requests, pay rent, look at documents. They have been prompt with any repairs I've needed. I love my condo, & it has been lovely overall so far. The only issue I've had if with some of the HOA rules, but that's out of their control anyways. The rent prices/lease increases seem very reasonable & fair- I'd say it's a good value compared to other properties in my area.

The WORST property management company I've ever had the displeasure of working with. I'm both a…read morelandlord who owns multiple properties out-of-state and a tenant who rents by the beach in California. I've never worked with a company who is so non-responsive and unwilling to improve/fix basic issues in a luxury property we pay $6,0000 a month to rent, such as: - AC that didn't work and they wouldn't properly fix, leading to a full leak through the ceiling with water dripping onto our bed that took several months to correct - RATS - trees falling over that they're unwilling to pay to trim, and are starting to pose a MAJOR liability issue - windows that were completely fogged from the exterior from the day we moved in that they are unwilling to clean - electrical outlets that don't work and it's been 10 days since I reported the issue and trying to follow up multiple times. I highly recommend you do NOT work with Sunset.

I rented a condo through SDPPM for over 8 years and have nothing but good things to say about them…read more I primarily worked with Michael Stone as my property manager. He was always very professional, responsive, and timely with any action needed. The lease, rental process, and exit process was all very smooth and had no issues. I also had no issue receiving my almost full deposit back (I was only charged a small fee for a plumbing visit that was truly my fault). I would definitely rent from them again.

I'm updating as I get a lot of DMs about my review. I was pretty frustrated at the time. This is…read morewhat happened back in 2011. I have NO idea what changes have happened at SDPPM in the past 9 years. I think if you understand that as a landlord in CA that the property managers exist for the benefit of the tenant only (not the landlord paying them) then you'll be far better off than I was. I was ignorant of a lot of things as I was an accidental landlord and didn't have a ton of knowledge (hence hiring someone to handle it all for me). They rented my 700 sq ft condo (2 br, 1 ba) in University Heights to three people. A couple and a third person. That third wheel changed several times over the course of the one year I rented my place before selling. I was never notified of tenant changes. My neighbors kept me apprised. I allowed pets with prior approval. They had none upon signing the contract. A few months later, they had several and had started a dog-sitting business out of my condo (again- my neighbors let me know). When I contacted SDPPM to fix the dog-sitting situation and the lack of prior pet approval by me, they acted like it wasn't their problem to address. The tenants also allowed the dogs to pee on my enclosed balcony (upper unit). There was a clogged drain spout they were using to wash the piss down, but they let no one know (to my knowledge) that it wasn't draining and it flooded the unit below. Again, SDPPM acted like it wasn't their problem to handle. Took months of back and forth to resolve. I gave up, decided to sell the condo at a loss and SDPPM reported the final walkthrough was all okay. My realtor then walked through and found a broken window, so I had to go back to SDPPM and get the window replaced. Overall, completely unimpressed. I hope this helps, given the age of my review. I should have done something about breach of contract for allowing/ not knowing/ not caring about the dogs and dog-sitting service, but honestly didn't think of it. I just wanted to be rid of them as my property manager.

Worked on their properties for a little over a year. WORST YEAR OF MY LIFE! Marco Vartanian cares…read morefor no one but himself and his image. Ignores serious dangerous threats from tenants, violates employee labor laws & absolutely should not be responsible for anyones assets. If you're an owner looking for a company to help with your property, steer far & clear from Sullivan Property Management (formerly Integrity Plus). Their lack of care for the safety of their employees & tenants landed me in the hospital on more than one occasion. Worst management company I've ever encountered.

As I a landlord who got tricked into hiring these bunch of professional extorsionistrs as property…read moremanagers, I have nothing but deep regrets and a feeling of being duped and used by the likes of Anotio de Vincenzo or Robert who has just retired or Marco Varatnian of Sulivan Properties - a new owner of that "fine" establishment. Overcharges, acting behind owners backs contravene to instructions given and treating owners like garbage - is their modus operandi. So far among 4 agencies we used in California over the last 20 years - these are by far the worst, make sure you stay away and do not entrust them your property.

If I could give zero stars, I would…read more This has been one of the worst experiences I've ever had with a property management company. When my apartment flooded, no one came. I ended up shutting the water off myself to prevent further damage because there was no one there to handle the emergency. That should never happen. Being displaced from your home is stressful enough, but the lack of urgency, communication, and accountability made an already terrible situation even worse. At every step, I felt like the inconvenience to me was treated as an afterthought instead of the direct result of an emergency in the property they manage. A management company's true character shows during emergencies, and this experience completely destroyed my confidence in them. I would never choose to rent from a property they manage again, and I would strongly encourage anyone considering one of their properties to think carefully before signing a lease.

I was looking for housing for my daughter in law and just wanted to note how helpful, thorough and…read morekind Angela R. (one of the property managers) has been with all of my questions and concerns. She answered all of our questions, walked us through the rental process. It is truly hard to find people so willing to go out of their way, do their due diligence and to help in any way these days. We truly appreciate it.