They rotated & balanced our Michelin tires the other day on our Sprinter at no cost. I appreciated…read moretheir quick work & attention to detail. I also love their prices on tires.

Amazing prices, professional workers who let you know all the details and break downs of what…read morethey're doing, saved my ass in a bind when another company screwed me over. Their prices are unbeatable.

I was coming back home from a road trip and my tires on my vehicle were definitely in need of…read morereplacement. Driving through Oregon and they have no sales tax so that was a plus. I tried 2 Costcos in the area and they didn't have my tire size in stock. I stopped by this Les Schwab and they had the tires I needed. The employee was super helpful and showed me the tires that fit my vehicle. I was a walk in that morning and they were able to install my new tires for me. Total time was about an hour and 40 minutes which is really good. They had a big waiting area in super clean bathrooms and they also had free popcorn and coffee. I was able to wait inside the waiting area with my dog while they installed my tires. Definitely a great place to go when you need new tires and don't have to pay sales tax.

This place is phenomenal! Customer service is top-notch…read more Both Micah and Bruce at store 269 in Central Point deserve corporate recognition for their above and beyond decorum.

Thomas, the service manager, did a wonderful job at explaining what was found to be amiss. Even…read morewhen I posed a time limitation to him, he was kind and responsive. The mechanic whose name I don't know, did a fine job of analyzing the problem and fixing my 2010 Camry's rear left wheel, caliper, rust, etc!! I love this shop! I also love that a place that deals in rubber does not smell like rubber, which makes the waiting room a nice place to relax.

Friendly, professional, helpful, courteous, and honest. And their prices are competitive.read more

I live on the coast and was in Central Point for a week because of a family member's illness. The…read moreweather in Central Point was snowy and icy while I was there, and the weather I was driving back to on the coast was windy and rainy. My nerves were already shot after a scary, worrisome week (that thankfully ended well!) and I just wanted some safety reassurance, so I stopped by Firestone to ask if they'd take a look at the pressure in my tires before I made the drive back home; I had super precious doggie cargo in the car after all! The Firestone staff told me to pull right up to the garage, came out and checked my tires, added some air, and that was that. They didn't charge me a cent. It was such a kind gesture, and the service put my mind at ease before the long drive home. I found the folks at Firestone on Table Rock Road to be good people. Take your vehicle there!

Right before closing, two employees at Firestone went above and beyond to help us, and I truly…read morecan't say enough good things about the experience. Even though it was the end of their shift, they were patient, kind, and never made us feel rushed. They took the time to thoroughly explain everything, made sure we felt comfortable and taken care of, and showed genuine care and professionalism throughout the entire process. It's rare to receive that level of service these days--especially right before closing--but they exceeded every expectation. Because of their dedication, attitude, and willingness to help, they turned what could have been a stressful situation into a great experience. Firestone is lucky to have employees like them, and they absolutely deserve recognition. We will definitely be back and will recommend this location to others.

Had a need for a tow on labor day and they came quickly! The tow driver used great care on a tricky…read moresituation and was very diligent. Would highly recommend!

My family were stranded in Cave Junction after our car broke down. This happened on Easter Sunday…read more After many shops turned us down, after hearing our story of 2 little kids being stranded, Dylan, the owner personally rescued our car on an Easter Sunday driving multiple hours taking it to the dealership in Eugene. I cannot recommend him more highly because of this.

I have a cabin in Scott valley and because of COVID I haven't been there in a year so my truck just…read moresat there and the company (not Tim's auto) I had supposedly taking care and using the truck as a shop truck didn't do their job and cold started my truck. I'm sure they hadn't run my truck in over a year so they just jumped in and start it which ended up sticking a valve. They handed me back the truck and said it runs rough because of bad gas to just get good gas in it and it will be fine. They lied the truck wouldn't even start the next day and the company is closed on the weekend Then I call Tim's auto, Tim answers the phone I tell him the issues and he tells me he will come get it. I say no need I have insurance they will come get it he tells me no I have my trailer ready to go. Tim came and got the truck for free then knowing that I needed the truck worked late to get my truck back to me with in a day and kept me in the loop on everything that's going on. You don't find this in many shops and he's honest something that truly doesn't happen much any more specially when dealing with older model vehicles not everything can be diagnosed on the computer. Fantastic service and a quality mechanic thanks Tim

Never go to Tims automotive. Got my car back today and it's totally fucked. These guys had my car…read morefor 15 months and never fixed it. Plus, he sold the business months ago. They never call back and just ghost you until they want money and then lock the gate till you pay. Total scanners! Beware!!

been going there since they opened...usually fast in and out and price as good as there is in the…read morearea. Pump yourself or attendant, just choose a line. Wish they had non ethanol fuel

I went out early to fill up this big gas guzzler Suburban SUV at the Costco here in Medford. I…read moreguess this Costco is not technically Medford but it might as well be. The lines were not too long and I got in. I guess they have attendants to fill you tank here on Oregon or I think you have the choice to fill your own. They're scared you'll blow up the place, gosh I wonder how many gas stations exploded cause someone was pumping they're own gas? I get to the guy and ask can you clean the windshield too? NOPE! so much for full service! This gas hog was almost empty so I sat for awhile while it filled. Used my Costco Citi card to get back 5% back at least. Gas was cheaper here than any other place especially like a Chevron. I do like that the hoses extend to either side of the vehicle, so it doesn't matter which side you pull up on.

I don't usually leave reviews, but this experience with Point S Tire & Auto Service was too…read moreconcerning not to share. I bought a set of tires from them for about $600 (almost $900 installed). In less than 10,000 miles (about a year and a half), the tires started showing visible tread chunking and abnormal wear. When I had another shop look at them, they estimated the tires had already lost about 50% of their tread life, which is extremely premature. When I first brought my vehicle back to Point S, they told me I needed a rack and pinion replacement and quoted around $2,000. That didn't sit right, so I got two additional opinions. Both confirmed there was no issue with the rack and pinion. When I returned and told them this, they said the original diagnosis may have been a mistake and that they could have confused rainwater for a fluid leak. That explanation alone was concerning. They also dismissed the tire wear as normal, despite the low mileage, visible damage, and feedback from other shops. They did not offer meaningful help with a warranty claim or take responsibility for the situation. At that point, I lost confidence and chose to go elsewhere. Between the incorrect $2,000 repair recommendation and the unwillingness to address what appears to be premature tire failure, I would not return. I strongly recommend getting a second opinion if you're told you need major repairs here.

Gil's Point S Tire in Medford is very eager to take your money for new tires but that's about where…read morethe enthusiasm ends. After they charged my deposit, they suddenly "couldn't fulfill the order," yet made every excuse possible to keep the deposit rather than just cancel cleanly. It feels less like a tire shop and more like a trap for anyone expecting honest service. If you like paying for nothing and arguing for refunds, this is your place. Otherwise, take your car and your sanity somewhere else.