Nick began our journey with us to have our Oasis in our backyard. When he first came over and spent nearly two hours with us, the 1st was him listening and asking us questions. Then finishing through giving us a few things to think about. Such as, leaving the out door kitchen area and saving nearly $20,000 with this one suggestion alone. When we met him in the show room to review his design; it was as if he brought forth our dream into reality. Chad, and Makayla have walked through everything from the 1st day of digging the whole to getting us in the pool. Exceptional communication and follow through. We highly recommend this team to bring your dream into reality as well. read more

Premier Pools & Spas - Hot Tub & Pool Near Me - Salida, California

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If I'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier. read more

Premier built ourpool and did a wonderful job. I highly recommend them. It is their pool service that I do not recommend at all. It is very expensive, the attendents do nothing beyond testing for chemicals. They never broom or check equipment. A separate person checks the filters. Stay away!! read more

Premier Pools built our swimming pool. Ethan designed our pool within our budget and we couldn't be more pleased with how it turned out. Premier pool was very organized and communication was excellent. They communicated with us from beginning till end of the project. They even created a group text with all the people involved with the project. Ethan and Premier pool were very accommodating with scheduling and Ethan would also answer our questions even after business hours... they also completed the project 2 weeks ahead of schedule! We would definitely recommend Premier Pools and do business with them again. read more

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Premier built my pool last year. They did a decent job. However, I was told I would get some referral bonus and it's been over a year, I'm still waiting. I spent close to 6 figures and they couldn't come thru with the promise. Cmon guys. Do better. I've texted Jim many times but no luck. The #1 priority and key for any business is to keep their word. Please don't make fake promises. read more

We had an amazing experience with Premier. From the very beginning of design with Ethan to the final walk through with Chad it was professional and caring every step of the way. We were treated like family and communication from beginning to end was excellent. I would and have recommended this company to everyone I have bragged about our pool to. read more

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I recommend Premier if you're looking to get a pool. I was hesitant at first because my yard is pretty small but Ethan worked out a design that turned out to be perfect for my backyard. We have plenty of pool for us (wife and two kids) without any of the equipment getting in the way. We very happy with the color match and how it flows with my existing patio. Ethan was instrumental in the design to make sure it meets our needs, even bringing forward great suggestions I hadn't thought of. Ethan also pushed to get construction completed as soon as possible so we still had warm weather to enjoy our pool. I recommend you check them out if you're looking to put in a pool or a spa. read more

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I don't suggest using this company. You will pay top dollar (which you may think they do because they have their act together but they don't). I was charged $51,602 for my small 13×20 pool that isn't even 5 feet deep. Then I was charged another $3820 for extra concrete and drainage for my small backyard. Premier Pools told me if we need anything extra, that it wouldn't cost hardly anything. I only needed an extra 2x6 of coverage so I agreed that it wouldn't be much, I assumed $500-$1000 and he agreed that that sounded correct. Well I ended up being charged an extra $3820 for it. They said they forgot about the extra drainage cost. Really? You're in a business for 35 years and you 'forgot'? I also have pictures showing that what I was quoted was almost identical to what I received. They will also quickly throw their hands up when there is a problem with the contractor. Does this pool look like it should've costed $55,422? No water features, no heater, nothing fancy at all. Very small and basic. The spa in the creation photo is not apart of the contract and was added as a sales pitch by the salesman. read more

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This company was very professional, all staff was very friendly and our pool came out beautifully. I highly recommend this pool company. read more

Premier Pools & Spas - Hot Tub & Pool Near Me - Salida, California

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Our backyard oasis was just completed by Premier Pools & Spas. From the first call with Ethan, we were wowed by the professional and personal experience we received from all the staff. Our dream pool was designed by Ethan, who expertly answered all our questions and helped us to pick all the customizations from tile to extra concrete to accommodate a gazebo and storage shed. Chad & his crews were super respectful and rolled with our last minute changes with ease and experienced grace. The ladies in the office kept us up to date with all of the construction, inspection & service dates. We cannot recommend PPS enough. We are looking forward to many years of pool parties & backyard BBQs with friends and family! read more

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We are so happy with the way our little oasis is coming along. Just as we envisioned it and with the help of the professional team at Premiere Pool and Spa, it's all become a reality. Summer of relaxation is a continuous project of adding blooms to surround our ambiance. A huge thank you to all the trades that came along working is the rain and sludgy mud. If you're thinking of getting a pool, make your first stop at Premiere. Ask for Branden & Drew years of experience. read more

Premier Pools & Spas - Our completed pool. love it. now it's time to adorn the surrounding area. - Hot Tub & Pool Near Me - Salida, California

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Overall great pool and great job... working with premier was organized and made the process smooth... read more

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We just added a 18x36 pool and after pool company shopping decided to go with Premier Pools and Branden. Our verdict....it's beautiful. We had such a great experience with the entire team. They walked us through each step of the process and communicated what we could expect and when. They are knowledgeable and were able to create a space in our yard that we will be able to enjoy for years and years to come. I would absolutely recommend Premier to anyone looking to add a pool to their new or existing home. read more

Premier Pools & Spas - We went with Laguna and this most beautiful neutral tile and I'm so glad we did - Hot Tub & Pool Near Me - Salida, California

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Been almost one year since project began. Still waiting for subpar brick decking to be fixed. Not a professional job for the high price I paid. Won't recommend. So sorry I paid already! Tired of telling friends why it doesn't look done. read more

We had the pleasure of working with Kyle & Drew for our project. They along with all the other office staff and workers that came out were amazing! Never had any issues with our project. Once we got going everything happened quickly. Communication is key!! With such a big project & huge investment they never let us down with updates or any issues. I will hands down alwasy recommend Premier. read more

Well now that the poll is complete it was a long brutal process. They started off great then fell completely on their face the reason they get 2 stars is cause Joey and Drew were awesome and great but their installers were a negative 10. They screwed up on concrete, tile, the wall with water feature and just about everything on the finish product. If I still had all the pictures I would post but only have a few left So if you want to spend an extra 10k like me and get a horrible install then this is the place to call! read more

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Long overdue review!!! Ladies and gents it is hot here in the area and this mama needed a cooling zone! We had our pool built in the middle of a pandemic and couldn't be happier! Brandon was prompt and sent over some designs and we were excited to get started. Our home has a smaller back yard and we really wanted to maximize our space for relaxing and spending time with family. They came to do the configuration and make sure the machines could have access. YES! They can work with smaller yards to create your very own mini oasis!!! Our pool is small but mighty and we have already been enjoying in these HOT temperatures! They kept us on a communication thread to easily voice our concerns and to keep us posted on timelines. I honestly thought it would take longer than it did. As with any construction I plan for set backs and road blocks because it's usually a common occurrence. Prepare yourself for construction though! It's obviously dusty! So much dust! We had our grass done and life is back to normal. Just be mindful and prepared. Building a pool is a huge project. Demo day was mid October 2020 and project was completed before Christmas!!! Merry Christmas to us!!! Even during a pandemic with city permits and such they were able to make it happen!! Ben was in charge of day to day operations and set crews. He was a delight to work with and was always very attentive and prompt with getting back to us and communicating!!! We are enjoying barbecuing and hanging in the pool in our little space! Check them out even if you have a smaller space. We are happy with our decision to go with Premier and adding a small pool to our quaint backyard space. Our friends have a huge backyard and are currently mid construction with Premier! I'm excited to see their completed beautiful pool! read more

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Jim and Chad were awesome to work with. The construction of the pool was great to see from the initial ground breaking to the finished pool. Didn't have any issues. They stuck to their schedule and were very communicative about everything. Would highly recommend!! Thanks once again! read more

Premier Pools & Spas - Hot Tub & Pool Near Me - Salida, California

This experience from start to finish has been an experience of a lifetime. From the first meeting with the designer Nick Irby who made my vision possible to the entire crew, Premier Pools has top notch people working for them. Chad made my Grotto exactly how i wanted it and then some. Any time i had any questions my calls were either answered on the spot or they were returned immediately. It has been a pleasure to work with this excellent company. So glad I chose Premier Pools and Spas for my huge project. A big thank you!!! read more

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I'm very impressed with this company they did an awesome job. They were very professional and helped me with all the processes. They finished my pool before the date they gave me read more

Premier Pools & Spas - Hot Tub & Pool Near Me - Salida, California

I can't say enough about Premier! My pool designer was Adela . She was my first contact with Premier and she made a lasting impression on me. My gut told me she was good! She was so patient and good! Great at communicating, understanding your concept, very creative, finds solutions if possible and doesn't give up, respectful and follows up. Chad was my project supervisor and he has a lot of knowledge, skill and heart. He is a perfectionist and makes sure things are done right! I was not disappointed at all!! I felt very lucky to have had them! All the crews involved in the pool process were excellent. Timely, respectful, professional and cleaned up well! They worked very hard. The operations manager Joey took time out of his busy schedule to check on customer service with me and help Chad. Everyone speaks very highly of him and now I see why! Awesome pool company!! read more

Highly recommend company. Nicholas went above and beyond before & after the pool is done. Did awesome job. read more

Premier Pools & Spas - In ground pool plus decking. - Hot Tub & Pool Near Me - Salida, California

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Premiere pools and spa just finished my pool in October, and we couldn't be happier. Brandon Our pool designer was amazing and drew the project manager as well as everybody in the office. was very informative, very quick, and awesome customer service, and the product is amazing as well. I would recommend this company to anyone who's looking to build their Pool. read more

Critical: Professionalism, Responsiveness $60K pool with several problems including electrical mistakes that cannot be corrected. A site plan that many crews did not follow or read at all. A project manager who offered excuses and flat out lies instead of correcting or admitting mistakes. No accountability from project manager. read more

This pool company is hands down!!! Let me start with the sales guy Branden. He first came out to our house to take measurements of our yard, and to get to know our family and our needs for our pool. He was very down to earth and honest. He was not out just trying to make a sale. He followed up a couple days later with the design and pricing, and we made a few adjustments to fit our budget. Very comforting experience working with Branden. Then we met Chad, who I believe was the lead of the construction phase. Chad knew his stuff when it came to the construction process. He also tweaked a few things for us before they starting to digging process. He always came to the house to check on the work his guys did for that day, and made sure the construction process went smooth. Makayla and Sarah who were our project managers, were very consistent with updates on our pool project status. This was very important, because we did not have to chase them on updates. They did a great job staying on top of that and keeping us informed. Our entire process took around 10weeks, which was not bad especially with the pandemic shortages on supplies. We are extremely satisfied with the way the pool came out and the level of service Premier Pools & Spas provided us. They went above and beyond to make their customers satisfied. I would definitely recommend them when shopping for pool companies!!!! read more

Premier Pools & Spas - Hot Tub & Pool Near Me - Salida, California

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Premier Pools is the best company in my opinion. The customer service is above and beyond. They answered all my questions right away the quality of their work was spot on. The most friendly salesman Brandon. If you're going to have a pool installed don't look any further pick Premier pools. All of the personnel from the manager to the salesman to the people on the phone are all the best. Thank you all for such an awesome job we love our pool and spa!!!! read more

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Amazing staff from start to finish. Assisted from the design to the final walk through with great communication, working to accommodate our busy schedule. The workers were very fast and clean. Highly recommend for any pool build. read more

What can I say, my experience was amazing. I shopped with many pool companies. If they were in the valley I shopped them. I called Premier and met with Branden our designer my wife and I immediately clicked. We then met at the office and went over different designs. My yard isn't huge and we were initially going with a free form pool. But Branden then showed me 5 different options one being a square 14x28 and came to realization that this would be the best fit for our yard. We decided to pull the trigger and met with Ben our construction supervisor. Ben was hands on and stayed on top of the project and would answer questions, and trust me I had a ton of them! The staff at the office to schedule projects were always a text away Makayla, Marie, and Alexandria were on top of it and never missed a beat! At the end of the day would I recommend Premier Pools the answer is hell yes. And would I choose them again well you know what my answer is Hell Yes!! Branden, Ben, Makayla, Marie, Alexandria, and premier pool staff thank you for making my backyard an oasis for my family! read more

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I had premier pool do a pool for me 20 years ago. I found the pool was leaking underground a short time later. The only way I found it was after I received my water bill. The pool has an auto fill and you don't notice a small leak. I called and received the information that they were going bankrupt and would not respond. It was the branch in Salida at the time. I wouldn't do business with this company. Very expensive and didn't guarantee their work. Beware! read more

Our pool and backyard was a dream come true. It took us 8 years to finally envision what we wanted. PREMIER as a whole did an EXCELLENT job. Can they improve? Absolutely! I know for a fact though that Joey, Luis, Marie, And Makayla all did their BEST to give us an exceptional result. They truly worked hard to provide us with a finished product on time. We chose quality, we value great skills, and open communication ... all of which were embodied by all the people who worked on our pool including the 4 people named above. Thank you for a beautiful pool. Thank you to Joey for not letting me settle and understood my vision. We really hope that other customers will give Premier a chance to make their pool dreams come true. This is not just a job for them, it's their passion and profession. Strive for quality and excellence at all times. Mrs. Maser read more

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We got quotes just as everyone else to bid on our pool and this company is by far the worst. Their sales rep work on which Client they will make most money on. I actually took time off work to come in twice and deal with them and it was a complete waste of time. Their sales rep "tried" to sell me on so much bullshit, and I had done my homework. I walked out and worked with another company who did not give me the runaround and bullshit pricing like this company. Buyers beware read more

Premier Pools & Spas has been one of the best businesses me and my husband have worked with. Every step of our project was done smoothly and swiftly with absolutely no complications. We did not have to worry about anything. Pool almost completed in 6 weeks! All the team members involved in our project, especially Nickolis Irby, our designer, Chad, project manager, Sean, construction supervisor, and Marie, lead contact person, were ultra professionals that provided us with excellent recommendations and information updates. We highly recommend this company if you want to have a modern beautiful pool that is completed in a timely manner. read more

But Neil with premiere pools did a good job, he was knowledge about the services they provided, communication was good as well. The lady in there showroom was awesome. Super informative. If your looking for a pool you should consider premiere pools and get them to provide you a estimate and design. read more

We purchased a new build in Galt, CA and decided we wanted to add a pool to our backyard. After having a fee different pool company's give us estimates we decided to go with Premier Pools. All of tye contractors that worked on our build were professional and courteous, and the finished product turned out extremely well. I would recommend anyone looking into a pool contact Adel at the Salida brach for Premier Pools and Spa as our experience with her was great. read more

I called 2 weeks ago and I never got a response I guess they are too busy. I finally called back today and they told me a salesman had my file and should be calling me. I get a call and he asked me t questions and out of the gate gave me a quick price and I asked about a spa and he said it would be 20 to 30 k just for the spa. I told him the other quotes were about 15k to add a spa and it's just the price of materials. So he says about 80k plus. I got 2 other bids and they came out and were professional and gave me a real bid and were 20k less. Thanks Jim for making my decision not Premier. read more

Would give this place no stars if possible, the worst communication I have ever had on any project, I can't even describe all the problems we had, the back and forth, the lack of responsibility this place holds, everything is just "you signed the paperwork" shouldn't give them a get out of jail free for breaking things, not putting things back, it just never ends with them. If you do get work done read everything they want you to sign and I bet you will go elsewhere read more

Here we are August 22, 2019. Finally got the pool finished after 9 months of headaches..... Still having problems now with the pool pump was assembled wrong and having some O rings smashed when the pump was assembled now they are telling me those are not covered by the warranty. We have not even had our pool running for 2 months and things are still not working properly. Working with Premier Pools has been nothing but a NIGHTMARE.....THIS IS YOUR WARNING..... we paid alot of money for this pool to have this many problems with it....FRUSTRATED..... read more

Ethan did a great job bringing our vision to light. Our project manager Drew was great to work with. We had a lot of specific, challenging details we wanted and Drew meet every challenge. Our pool was completed in 8 weeks despite a 3 week travertine delay. Finished in May, we got to enjoy it all summer long. I love everything about it and wouldn't change a thing. I've recommended premier pools, Drew specifically, to several friends. read more

Premier Pools & Spas - Concept to completion - Hot Tub & Pool Near Me - Salida, California

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I love my pool,but I was promised things and never delivered by salesperson. No call,email or text . I will not be recommending Premeir Pools to my neighbors or friends. read more

When I consider reviewing any company I have to be honest and say to myself would I use this or any company again? And the answer is YES! I would . Finding a quality pool builder/contractor isn't easy and word of mouth , recommendations go a LONG WAY! It's also not like reviewing a restaurant or something. One has to ask themselves many questions and even though our pool was completed around March 2021 I wanted to see the after care and if I was going to have any issues with the construction itself and so far the after care is better than the construction process. So would we use premier again YES ! Without a doubt but, we would get another sales rep/designer and would do thing a lot differently Because we had major construction issues like horrible communication , contractors broke our water pipes and didn't tell us that I later found out that caused major issues! I suspect They tried to hide it and wasn't honest, damaged city property and our water drainage system that I had to pay myself to get repaired money that I didn't budget. Brandon Reisenauer our sales rep was not there when we really needed him and Drew Risso was not very nice to us they forgot to complete the drainage for our pool cover vault that they finally finished after one of there guys discovered it after we kept complaining! But despite those problems and many more I would still use and recommend premier pool & spa in fact we our considering buying hot tub through them I just would do thing differently! That's why In all honest I rate them 5 stars they seem to take care of customers after the build, quality workmanship, office crew are nice and drew Risso been here few times and seems have changed his heart and been really nice as well as other premier pool employees that have been to our home are really knowledgeable and nice ! read more

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