We were referred to Eric & Sons. We had an excellent…read moreexperience with them. We had a new Fireplace installed with new stone front done. We were not thrilled with a few of the stones that were installed. We waited a few weeks and the 2 stones were still not right to us. We called Lucas and he came right out. He was professional and wanted to assure us they would change the stones. That is great Service!!! Our fireplace is complete, and we're so happy we had Lucas to complete our beautiful fireplace.

Matthew took my fireplace from worn and unattended (by previous owner) to clean, efficient, and…read moreable to add a warm glow to my living space. So glad he recommended a fan because now I'll get the advantage of circulating warm air during winter.

Living out in Cordes Lakes can sometimes make it tough to find a service provider who will drive…read moreall the way out here. Therefore, I was really happy when Dave agreed to make the trip. He fixed a gas leak on out gas fireplace and had it up and running within an hour. He also showed me how the wall thermostat for the fireplace worked. He took exceptional care to ensure our tile floor was spotless before wrapping up. The floor is old and not exactly pristine but Dave took care to clean it as if it was brand new. Fast, reliable service and a fair price. We will definitely recommend Dave's work to our neighbors and we will call him again for any fireplace service we may need. Thanks Dave!

We were very impressed with Dave's servicing of our Lennox propane fireplace. Not only did he come…read moreup to Crown King, AZ. to service it but he totally cleaned and rebuilt our whole unit. Then he installed a thermostat that really works. The company that sold us the unit wouldn't even return our calls. We recommend him highly and give Dave a 5 star rating. Thanks for the great job Dave. Gregor & Aim

On a 1 - 10 rating, 1 being not so good - 10 being excellent…read morePricing - 10 Doing exactly what they say, when they say - 13 Employees - 15 What a good experience, I'm so glad I called them. I wonder if they do plumbing? ;-)

Thumb Butte Fireplace is totally incompetent when it comes to checking for leaks in a gas line…read more There was a definite smell of propane gas and they said they checked for leaks and didn't find any leaks. another gas company came out and found four leaks. But of course Thumb Butte did charge for the incompetence.

We purchased our Prescott Valley home from the orginal owner 23 years ago who had a wood buring…read morefireplace installed when the home was buit in 1991. We decided to have Builders Wholesale perform the conversion to a gas insert. From start to finish Builders was there for us. Tyler and Chris accuretly meausered and discussed insert options with us. Their showroom was well stocked with many fully functional insert units that we could "test drive" the unit we selected. Builders installation crew of Dan and Chad are true professionals and did an outstanding job. Why anyone would decide to contract with another supplier is beyond me. Thanks to all at Builders Wholesale!

Gasket has fallen off Vermont Castings Wood Stove 11 months after installation. Apparently this is…read morea wear item and not covered under warranty. I expressed my concern about carbon monoxide poisoning and was asked by their staff if I have a carbon monoxide detector which of course I do, however, I would feel safer having a stove that doesn't pump carbon monoxide into my home. I feel this shouldn't be a concern with a relatively new stove installed by their company. We have only used the stove for 4 months during the winter. Builders Wholesale says it will cost me a service charge to send out a technician or if I purchase a gasket and glue from their business myself it will be $50 ++ to replace short amount of gasket and adhesive!! Please be aware of the Vermont Castings wood stove "Dauntless " poor quality before purchasing. In addition all of the handles on the stove repeatedly loosen up and have to be tightened on a regular basis. Stove cost us $8,200 for unit, chimney, and installation . We never questioned the price or tried to get a deal. I feel it's sad that Builders Wholesale can't even give us a little bit of glue and new gasket seal so we can repair it ourselves. They were very friendly during the purchase but not so much when asking about a warranty. Very disappointing.

On time and on budget. Did a great job, and even followed up with an issue we had. Installed a new…read morewood stove for us in an older home and did a really great job of blending it into the original surround. Looks like it's just always been that way. Highly recommend.

We had the Chimney Sweep Guy clean our chimney today. Daniel and Matthew arrived on time with a…read morecall a few minutes before their arrival. They were very professional, had huge drop cloths to protect the carpet and furniture. They cleaned the fireplace and swept the chimney from the roof in about a half hour. We recommend them with the highest regard. They are an excellent company.

A thoughtful selection of materials for floor, countertops, backsplashes. Friendly and professional…read moreservice. Very impressed and highly recommend.

We had a plumbing leak which required we replace over 800 sq ft. of flooring. We were very…read moreimpressed with the service and products from Greenlee. Their installers were above and beyond as was Matt Greenlee. They were more precise in their work. There was also less construction mess than we expected because they had great tools to reduce it. They were conscientious and comfortable to have in our home. They encountered a significant unexpected issue they could have ignored, but they chose to do the right thing even though it delayed the install. Our insurance company confirmed it was a valid issue. This was our second time dealing with Greenlee and we were very happy both times.

We received a beautifully landscaped yard, in a timely, reasonable cost, and pleasant experience…read more Crew was talented, cooperative, and friendly. We couldn't have had a better experience. Very knowledgeable and creative. Thanks Dane, MaTy, and crew.

Great and respectable company. Fair offer and just love how our driveway turned out. Very nice crew…read moretoo. They have a waiting list, but soooo worth the wait. Highly recommended.

He came to our house twice, one to clean the chimney and another time to replace the damper chains…read moreand the rings at the end to hold them open. He bought heavy chains and rings (hardware style) that are too heavy and prevent our chimney flues from opening fully. The chimney used to draw perfectly but now smoke backs up into our house. My husband contacted him last spring to say the chimney wasn't drawing properly but he said the season was over and he was doing other work. After multiple texts with Aaron this week and him saying the hardware he installed was good quality and that the chimney was poor quality, I called a friend for help. Greg helped me remove the chains and rings (see photo below) because they were too heavy for the flus. Now the chimney is drawing perfectly again.

We needed multiple fire places & fire pits checked out in our new to us home. I looked around and…read moreread a lot of reviews. I chose Aarons based on his response to a negative review he had. I have run business that deal with the general public and have had to deal with the review process, so I really like how he handled the review. Aaron arrived and started walking thru the units I wanted checked. He is very honest & upfront, I made sure he knew not to surge coat anything for us, as we like brutal honesty, honest work ethic and good service. Aaron had all of these in spades. He did inform us of where the previous installed had messed up and not only made mistakes, but installed the incorrect type of fireplaces in a room or 2. We felt his honest approach was refreshing. He did. not try to screw us into making any large purchases or needed repairs. I felt he was very reasonable on the bill compared to the time he spent at the house and helping me by repairing a couple items. We couldn't have been happier with the service, the timeframe, response & honest ethical work. We will not hesitate to call him back out if the need arises.