I genuinely dislike taking my car into a mechanic, not just the inconvenience of it but the fact…read morethat I have limited car knowledge and am not sure if what the mechanic is telling me is truth or exaggerated to get the most $$$ out of the repair. My feelings have now changed. Lynn, the owner of A1 Trans Tech is such a stand up guy! He checked out my van after the check engine light came on (on his day off) and the first thing he did was clean the sensors to make sure dirt was not the trigger. Then he explained to me exactly what he would do to repair the car and gave me an estimate. I researched the problem my car had on line and determined that his course of action was correct and his estimate of work was not inflated. So I took the van back to him. When I picked it up today he told me to bring it back in 7 days so he can check that it's not leaking and everything looks good, no charge for follow up visits. I asked what if it is leaking and he said he'd replace the old valve if it still leaks after solanoid pack was replaced and not charge me. The car ran beautifully in my short drive home, it no longer squealed like it was being operated by a wheel and a hamster!! I have to say writing the check to him didn't hurt as much as I thought it would because I feel like he did a great job at a fair price.

Got a new transmission here about 18 months ago and it started having problems. I called and got…read morescheduled for a Monday appointment and when I called to bring it in he didn't have a record of the appointment (or memory of it) and tried to reschedule for Wednesday. I'm going elsewhere, a new transmission shouldn't be giving problems so quickly and they're terrible at keeping appointments.

AAA battery service requested today. Wow! Literally two (2) minutes after I placed the request in…read morethe AAA app I received a call from Jared advising he was less than 25 minutes out and on his way. Indeed, Jared arrived in about 20 minutes. Checked my battery that was, ahem, 8.5 years old (OK no jokes please!) so yep it was toast alright. Jared advised in detail what was going to be replaced, why the new battery had different codes and details (my old battery was replaced with a newer model type for a 2006 vehicle) etc. Jared had it replaced in a jiffy and the old gal (car that is) fired right up! Thank you Custom Towing, and Jared. So much appreciated!

My wife needed a jump start and a couple gallons of fuel. Within 20 minutes, Jarrod was at our home…read moreand provided great professional service! Locally owned and operated. A great service to the community!

Do not under any circumstances trust these people with anything .Use anyone but them and do not…read morerepair any vehicle for them .We repaired two vehicles for them they paid for one and asked for 30 days to pay for the other. Many people told me not to trust them but in good faith i did .My mistake , that was 1 year ago still no payment one story after the other they hang up on us when we call.. STAY AWAY!!

My daughter was borrowing my car while hers was in the shop and called to tell me my car "blew up"…read moreand she was pushed out of the drive thru she was in. Thankfully you were all available to come the next day and grab the car. Communication and coordination was on point as I was working from home and had limited time to meet the guys at the car. I really appreciate the lady that was answering the phones (I'm so sorry, I forgot your name!). I really appreciated the great service!

Claudia called me the morning of the tow to the body shop. She was warm and very courteous. Roy…read morecame and was able to tow my car out of my garage with ease!. He said he treats all cars as if they are his own. I believe it. This is a wonderful towing company. Unfortunately I am getting to know them too well.

We needed our truck towed back to our mechanic in Mesa after it broke down just north of Sunset…read morePoint. We are Triple A members so we requested service through them. They referred us to Tri City Towing. I called at 9AM to see how long it would be before the tow truck arrived. The dispatcher said 60-75 minutes. The driver never showed up. After 90 minutes I called back and was told the driver was 20 minutes away. Then the driver called and said he had to make another stop before he could pick up our truck. It is summer in Phoenix. We were lucky it was a little cooler and we had plenty to drink. If not we would have been in trouble from dehydration and probably needed to call 911. In addition there was almost no cell service where we were parked. We had to walk about 5 minutes to get service. We continued to wait. It took 3 plus hours for the tow truck to show up. Then he told us we would have to go back to Phoenix through Buckeye because he had to drop off another car. At this point it was not like we could say no. The air conditioning in the tow truck was barely working. The driver said the company employed 32 people and 2 mechanics. Clearly they need to hire one that knows how to work on air conditioners. We were getting very dehydrated from waiting so long to be picked up and the AC not working. The conversation with the driver was laden with the F word which we did not want to hear. When we were driving on the city streets he was following way too close to the cars in front of him. The last straw was the driver almost ran a red light right before our destination because he was too busy talking and not paying attention to driving. It took us over 8 hours from the time we called for the tow to arrive at our destination in Mesa. Unfortunately this tow company has the contract with AAA from Black Canyon City north past Flagstaff and over to Prescott. If you are an AAA member and they try to assign you to Tri City Towing do not use them. Tri City will lie to you about how long it will take for them to arrive. They will not tell you how many hours it will be before you are dropped off at your location. They will add other cars to the trip because they are more concerned about making money than customer satisfaction or comfort.

I have a classic 1951 Ford with a 239 V8. I recently upgraded it to 12v and installed a 2x2…read morecarburetor setup. Dave came over to install a solid state ignition and adjust the carburetors. He did a wonderful job and I am very pleased with his performance.

Guy took 450.00 in advance, tore the car apart and refused to answer his phone for eight weeks…read more When he showed back up he gave us 120.00 and screwed off. I don't know what kind of crap this fool thinks he can pull off, robbing people. Don't use this jerk and definitely DON'T GIVE HIM ANY $$$ up front. And don't buy the "veteran" crap. He had no trouble ripping off a disabled Army medic and his wife.

Great service, and fair price! Andrew helped me move my Chevy C1500 truck which broke down to my…read moremechanic. Highly recommend Hoist Towing!

Hoist Towing saved me!!! I drove 4.5 hours to find my RV flipped over. After a full day of…read morefrustrating calls with no results, I THANKFULLY found Hoist. They were responsive to my calls and texts, showed up as scheduled, and were very fairly priced. Extremely easy to work with and friendly while I was going through a tough time. Thank you, Hoist!

I am so glad I called Crazy Country Boys! I called several places and they didn't have anyone…read moreavailable or they were extremely expensive. DAkota showed up and diagnosed the problem quickly. She was able to locate the part and get my truck up and running within a few hours. The price was reasonable as well. I am very appreciative of Dakota and Crazy country boys for getting my truck up and running!

I definitely recommend this company for your vehicle needs. I needed something on my car fixed and…read moreJim (the owner) came to me himself and had my car ready to go very quick! Awesome service! Thanks Jim!

Had a flat tire and they came out quickly to my house. That's the positive. They put on my spare,…read more but tightened the lug nuts so tight (my neighbor observed it) that the tire place couldn't get one off, and it broke the stud from their efforts, Cost me a $150 for them to replace it. I filed a claim with Tri City but they never responded to me, I called the office several times about the claim and a few months have passed, and crickets. Very disappointed in their customer service and not even having the courtesy to respond.

We just had such a wonderful experience with Tri-City Towing I had to write about it. The tow truck…read morearrived within 10 minutes of our call, which is unprecedented. Picked up the vehicle and took it to the shop and dropped it off, got there safe and sound. The main thing I wanted to mention was how very kind and efficient their dispatcher was, and when the driver Josh arrived to pick up the car, he was just a sweetheart. He was very efficient and skilled, and I couldn't be any happier to recommend this business. By the way, I noticed some other views were not so positive, but I think it's always a good idea to look at dates - they are over six years old, and from my experience, things have definitely changed! By the way, even though they are located in Prescott they picked up in Camp Verde and took the car to Cottonwood through our AAA membership. I am very impressed! Nice people!