I guess I have been a sucker. I had a transmission flush with Preston last week. I came back in…read morethis week for repairs they found during last week's maintenance. I asked them to check the transmission because the shifting didn't feel changed. They said the fluid was gooey and black..and tried to give the speech about needing a flush...they back pedaled. Who knows what they did and didn't do...at this point they may have "fixed" things that were not broken.

Matt, David and Mike at the service department are great communicators. They do an excellent job of…read moremaking sure we know what to expect every time we visit. Highly recommend Preston Ford service!

Bought a car from them. They wont stop calling me. I've asked them, begged them to stop calling…read moreme, nope, they keep calling. Went to the FCC, the do not call registry, etc. They wont stop. I'm looking for an attorney to sue the hell out of them. I have all attempts recorded, and archived. I would not recommend buying anything from them. Do not give them your phone number!

Buying a car and getting maintenance done personal service from owners a good experienceread more

My second car purchase, first was a new van in 2007 and service and sales for the life of that Kia…read moreSedona was easy, pleasurable and fair for those 10 years. By the way, I bought my first vehicle as a single woman and after dozens of dealers playing games with me, Preston, Kevin and Sales Manager, were able to come to a satisfactory price in a few hours. When we recently went to look for a new vehicle I returned to Kevin McClure, sales and leasing consultant.(At the same time, I also reached out to a least a dozen dealers with the same info. None of them listened effectively enough to do anything but continue to try and get us on their lot with no proof they had a vehicle that met our needs.) Kevin is easy going and he took note of our requirements and showed us some vehicles that met our needs. They had already given us a fair price on our trades. He continued to be responsive when we indicated what our financial goals were and introduced us to Ed Smith, the Kia sales manager. Ed generously and effectively searched for weeks to find us a used vehicle in a price range that was a good deal and fit our needs. He stayed in communication! I can't say enough about how much we appreciated this. It saved us time, frustration and conserved my health. We were disappointed in the time it took to close the purchase and loan. Although, there were some "life matters" that happened which wasn't under anyone's control and I'm not sure that anyone could have gotten things done quicker, considering the situation. I suggest that you have done some investigation of competing loan rates for the vehicle you're considering. With this information, we were able to quickly communicate how much we were willing to pay and they found a lender that would beat that. If you haven't investigated Preston you should. They offer loaners or pick up for service. They are reasonable for oil changes and will keep an eye on your vehicle. I can't say I do everything they advise, but most times when repairs are suggested, it's accurate. Their prices are competitive with bigger shops. 5 Stars? Preston is good but not perfect and I want to leave room for them to tidy up the few small items so that I can revise this score.

I also have to comment, the last time I was in they said I needed new front brakes, so I did some…read moreinvestigating and took it to an independent auto repair location, they got it up on the rack, took off all 4 tires, and said "you don't need brakes at this time" So as I suspected, someone just wanted to scam me out of $635 bucks for front brakes, and oh yea, after my last service, several weeks later, I noticed something silver under the hood, only to lift the hood and find a mechanic's screwdriver left under the hood (which could have fallen into the engine) - I don't know what's going on at Preston, but I just don't trust them any longer.

Zero stars. Stay away from Dave the owner, when questioned he becomes extremely angry and abusive…read more Dave the owner from Ameri-Tow towed my medium duty truck RV. The agreed on price was $575 to tow to a International dealer 53 miles away. Dave convinced me that the could do the repair cheaper and just a good at his shop 33 miles away and only under pressure lowered the bill to $500. I had them service both front bearings (one had a seal leak, original problem) and Dave replaced the brake pads, good work on his part. That's where the OK part ends. I picked up my vehicle and the next day was pulling my full three horse trailer. I applied brakes on a long downhill stretch and the front left brake locked up and almost pulled me into oncoming traffic. I returned the truck to Ameri-Tow and was told that the calipers were severely corroded as a result of the extensive wear and needed to be replaced. Based on the "severely corroded" I had both calipers replaced. When picking up the vehicle, I inspected the calipers and there was NO corrosion. This guy is a liar and in my opinion a parts changer not a mechanic. Dave became extremely angry and told me I must pay the full bill or I could sue him to get my truck back. I paid and he gave me the parts receipts from the International dealer and said if I had any more trouble I could contact them.

From the owner: Quality and Service since 1994. Here at AmeriTow, we pride ourselves on Quality service with an…read moreaccurate ETA. We haul all of your light and medium duty needs, from dump trucks to Classic or Exotic Rides. In need of specialized, Off Road Recovery? No problem. We can dispatch a track machine, equipped with a custom winch box. We will recover your vehicle from whatever situation you may be up against. Whether that be a Creek bed, muddy field, or Ice road. Aside from handling towing and recovery needs, we offer a wide range of automotive services. We offer Repair needs and Tire Sales, from passenger cars to semi trucks.

A deer hit my truck and set off my airbags. Took my truck to Bainbridge Body shop and they did a…read morefantastic job. Had an issue after I picked up my truck, took it back to Bainbridge Body shop and they immediately took care of the problem. Excellent local body shop and I highly recommend them for all your auto body repairs. Customer service is A++++. Thanks Bainbridge Body. Will definitely use them again if needed (hopefully I won't LOL)

We have used these guys for years. I can't say enough good things about them and the quality of…read moretheir work. Honest, fair, fast are just a few things top of mind. They work on all vehicle types (including Teslas). Highly recommend!

I'm from out of state, was passing through on a ski trip with a car full of people and luggage when…read moreI Jeep broke down on I90 @ 6AM on a Sunday. Most shops and towing companies were closed but not Fast Friendly's. They had a tow truck sent to me within 30 mins. I continued my trip in a different vehicle and asked if they could do everything possible to have my car done 2 days later on my way back through after skiing. They met the short timeline, despite having to tow my vehicle, order a special part (drive train baring), install, and quality check their work. I could not be happier with the service. I had the best case scenario thanks to Fast Friendly's. They even charged me less than quoted because they did not use all the parts they thought were needed. Josh the manager provided timely updates via text the whole time and I am very pleased. 5 stars. I can't thank them enough.

Our F350 oil filter was spraying diesel fuel all over the engine. It was a Sunday morning so we…read morewere doubting we could find anybody to help. But our insurance company Progressive found Josh's company and he was happy to help. It wasn't safe to drive our truck to the repair shop so Josh showed up at our campground and gave us a tow. He even popped the hood and diagnosed the issue for us. He offered to fix it himself but didn't have the part in stock. We would have gladly let them repair instead of the shop, but we were leaving the campground that day and needed a quick fix. Gave us a ride to the shop. Very friendly and easy to talk to. Thanks for helping us get back on the road quickly!

Hello this is not a complaint of the service or snacks plus drinks they supply here. For the most…read morepart I thought the costumer service was fine, some had a flat tone but maybe they are tired. Anyway while I am sitting in the lounge area waiting for my car. Several employees have walked through and slammed the Parts (race department) door. Following that I hear a series of arguments and inappropriate language used. If there is a dispute you must have as an employee and use inappropriate language do it out of costumer's ear. I just thought that this was a good mention because I have never heard that before and I also work with costumer service. And if you have worked in that department before you know you need to talk about your anger away from prying ears.

My salesman James Cain was very helpful, polite and explained my new K5 Kia on July 6th to me. I…read morewould recommend him for anyone that is looking for a car. Also Preston Kia's finance manager Haley was very pleasant to work with and answered all my finance options for my new car. Great friendly dealership for your car needs.