A love this spot - the sandwiches are always fresh and well prepared. Since I am on a healthy eating journey - I decided to check out their egg salad with avocado sandwich. The sandwich was very tasty and of course I had to add a little salt and pepper to make it perfect. Not bad at all, it was a nice healthy combination. I had to top it off with a large coffee and I asked them to steam my milk and it wasn't a problem. I am definitely starting my day in the right direction. read more

Pret A Manger - Egg Salad & Avocado Breakfast Baguette - I added the black pepper. - Sandwiches Near Me - New York, New York

The customer service is very poor, the cashiers are very rude and lackadaisical. Not to mention their coffee and matcha taste weird and gives me serious heartburns. Something is definitely off with their drink. read more

Avoid! The service at this location has become horrible. They are inept, and have zero interest in customer service. Two times this week they failed to prepare a confirmed prepaid order. Mistakes happen and can be excused. They way the clerk and the the manager responded, "it's a computer upgrade issue" and "we are understaffed" followed by "we wait on in store customers before checking online orders" is inexcusable. I hope they close and are replaced by a competent competitor. There are so many choices near Grand Central. Choose any of them over this Pret location. read more

This is a nice one. I came for a quick breakfast of coffee, croissant and yogurt. It is clean and everyone I spoke with were pleasant. Came here because it wasn't as crowded as other places. Would recommend coming here again. Especially if you're staying at the hotel across the street. read more

This is my go to place when I want a quick lunch. My usual and favorite is the bang bang chicken wrap but I have recently switched up to the Greek salad and just discovered their green soup which is delicious. If you want a little something sweet to eat without overdoing it, get the brownie bite. Moist and sweet and just enough. If you are in a rush and want a quick lunch don't hesitate to stop in. They also have one of the best tasting coffees. read more

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The first time I've had Pret A Manger was when I was in Paris, so I was pleasantly surprise to see the chain in NY as I was walking to work. I decided to pop in for some breakfast. I ordered a 12oz latte and a banana. I requested for the barista to use 2% milk but I think I was given skim milk instead. It wasn't bad, but the latte was definitely not creamy. I was also able to pick out my own banana from the basket. Overall, I read the 1-star reviews on Yelp for this location, but luckily my experience wasn't bad at all. My only complaint was that my latte was really hot and I wasn't given a cup sleeve. They didn't have any readily available either. I had to switch hands multiple times to prevent burning myself. read more

Pret A Manger - Sandwiches Near Me - New York, New York

Yes, a 5-star review for Pret and I'll tell you more on why! I've been a long-tome customer of Pret. This particular Pret on 425 Lexington I've been frequenting for over 2 years. This week, comes the review. The reason for the review is for this location's amazing employee Ashawn. Not only is Ashawn extremely friendly and personable, but super-honest. I left my credit card in the machine two days ago and today I went t back To see if it happened to be there and they actually had it safe and sound for me in the safe!! I was amazed as I was just about ready to cancel my card and request a new one from my bank. So thank you Ashawn!! You are a rockstar !! So I frequent this Pret at least 3-4 times a week for breakfast and/or lunch. Great food, lots of healthy options and pleasant employees. Can't beat it. Thank you again to the entire crew at 425 Lex! You guys are seriously my peeps!! I cannot thank you enough. Happy New Year!! read more

Pret A Manger - Sandwiches Near Me - New York, New York

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I work directly across from this Pret location and I've been eating their soup for over 2 months straight. Soup is delicious but the service is CRAP!! I order online due to my 20 minute lunch break and it's always a problem- no working phone to place order, they never answer or turn on their app for those who order online and it's been way more then 2 months. Very disappointed and looking for other places for quick lunch. I do NOT recommend to anyone ordering online- PRET NEEDS TO DO BETTER YOUR FOODS ARE WAY TOO EXPENSIVE read more

I just had an incredibly delicious ham and cheese croissant, perfect coffee and had to write a review because the chocolate chip cookie was literal perfection and was one of the best I've ever had. I love this Pret, awesome staff and really delicious food. Thank you to the great people at this Pret. read more

Excellent enjoy their coffee and food. Also the servers are pleasant and there is plenty of room to sit. read more

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Walked into store, clerk behind counter and myself the only customer in the store. I was not greeted. Brought my purchase up to the counter and the only thing Danielle #2593 said to me was the cost of my purchase. I was not even given a thank you, or have a good night. Handed my purchase in a bag and asked if i wanted my receipt (that i guess she threw away because i received a backup receipt) handed me the receipt and no thank you for my business or good evening. Customer service is everything in today's world and this shop did not have it. Sandwich bread was also tough to chew and did not taste fresh. read more

Always out of cream for coffee. Twice in ond day recently!! Maybe they can run actoss to the Grand Central Market & buy some. Out of oatmeal many days. Terrible management. Was my go-to breakfast place but not any more. read more

I work nearby and I get food and coffee from this location 3-4 times a week for over 3 years. I'm addicted to the Moroccan lentil soup. Healthy, fresh food options, very clean location, and the nicest staff in the neighborhood!! Joanna (sp?) is so sweet. read more

Chocolate chip cookie was delicious and served warm. Staff was friendly. Will certainly be back for the cookies! read more

I know reviewing a Pret A manger.... I like this Pret A Manger because it is less crowded than the one closer to Grand Central Station. It's pretty much the same as any other one. People are nice and quick with the service. I didn't experience any shortages of anything and my sandwich was tasty and fresh although a bit on the small side. Only problem with Pret is the prices are high in proportion to the small size of the food purchased. This is due to you subsidizing their corporate giving to the hobos of Manhattan. Why can't they just make a contribution? read more

I need to update my review because over the past month I have noticed such an improvement at this location. The service has greatly improved. I previously stopped frequenting this location because of the service but I have resumed going frequently again. The atmosphere is pleasant, clean and shelves are always stocked and being freshly restocked. read more

This pret is a pretty convenient location right next to grand central. There arent as many tables as some of the other prets that I have been to. The staff was friendly and their green iced tea is sooo good, especially on this hot NYC summer day. I just really appreciate their large variety of grab and go food items that are pretty healthy. There are some shops and other things nearby which I enjoy. A seat by the window is nice to people watch and kill time as well. read more

This is my go-to place when I am in the Grand Central Terminal area. I love the freshly made baguette sandwiches. In the summertime, look for their Lobster Roll sandwich. A baguette sandwich and a drink cost a little more than 10 dollars. They also have free WI-FI and a clean bathroom. The bathroom code and WI-FI code are printed on you receipt. read more

Me and my brother came in here toward closing. The cashier we spoke to was very friendly and made our check-out experience a very pleasant one. The food was great as well read more

chain good, fresh overpriced healthy is a good word for this place salads, sandwich, coffee, tea, basics read more

Right across the street from my office so when I need a quick pre-made sandwich, it's a decent spot. Vietnamese Sandwich - 1.5 stars: This was just not very good at all, sorry. Egg Salad Wrap with arugla, bacon & tomato - 4 stars: This is a very strong rating considering this is a pre-packaged sandwich. I'm a fan of that. Nice staff, clean place. read more

The goto option when you just want something to curb you hunger. The food it decent, The Staff is friendly, there is decent seating available that is if you want to, not really sure who would want to have a "Sit Down" meal at Pret A Manger. The one thing I like about them is you know the food is always fresh, and good quality. Love the Egg Salad Sandwich and the Hot Warps, the Soups ain't that bad either. Few might feel the pinch in the wallet for a full meal like say a Sandwich and a Soup would run you about $15 give or take not all would want to spend that at a Deli, know what I am saying... But yet there are Pret's all around the city and its a best option to get a quick grub with no suprises. read more

New Pret in Midtown East! Closest yet for me (they are now all over). Had 2 half sandwiches (roast beef and parm & ham and parm) and an almond croissant for lunch. As is their motto, the food was "Just Made". It was also delicious. read more

Terrible experience. I walked in today on 1/28/19 at around 3pm to grab some sandwiches on my lunch break. I got a sandwich that needed to be heated up/toasted (a cubano) and another cold sandwich. I set the two sandwiches down on the counter and the employee held up the cubano and said "just this one?" So I thought he meant just that one needed to be heated, which in turn I replied "yes just that one" The employee then goes to heat it up and charges me. I look down at the card machine and see that my total is only 8 something which can't be the price of two sandwiches. When I look up, he was already heating the sandwich so I did not want to shout and call him over. The girl employee who was next to him then sees my confused face and I tell her that he only charged me for one sandwich. She has much better service btw. I wish I was in her line so I did not have to encounter him. He then comes running back and says to me in the nastiest expression and tone, "When I asked you just one, you replied with yes, just one". Why must I get scolded because you did not see the two sandwiches that I put down on the counter? I've never felt more berated for just wanting to get another sandwich. What is the big deal? Just charge me again. No need to give me an attitude and ruin my meal and my afternoon. Please speak to this employee, he was incredibly rude. Terrible attitude and service. read more

One of the cute cash register ladies (totally didn't get her name) have me my lunch on the house the other day just because she said she liked my outfit--wasn't a huge pret-goer before, but that's the kind of customer service that will get me coming back for more! read more

Amazing staff! Always so friendly and helpful. I went in one day looking for their sandwich of the month but they had finished doing in. The chef came out and I said again how much I loved it and he went back and made me one! This pret is always clean and because the staff is so awesome, I continue to go back every day! read more

The staff in here is the B.E.S.T! Always so happy and friendly -- genuinely so!! Too bad the tip jar is kind of hidden. They deserve big tips! and a bonus!! ; ) Three cheers for the employees at Pret on 425 Lex. super good eats and the tastiest extra big Harvest cookies!! read more

Excellent sandwiches natural options and Quality Coffee. read more

Pret A Manger - a grocery store - Sandwiches Near Me - New York, New York

I come here 3 times a week. Because they are really nice and very clean inside. I never seen like this store in NYC, if I pay over 100$, someone can good service. Here is just caffe but Quality is great! maybe manager(big guy), he is really professional, and other employee are also very friendly. This is one of the best caffe in NYC. I "guarantee" read more

They let me use the toilet. Saved my life a little bit today. Thanks. The code needs to be accessed from the person at the desk, but is gender neutral! #letmypeoplepee read more

Such good quick eats! Great selection including ready to enjoy hot meals. We loved stopping at this clean establishment for good coffee and yummy eats to start our day during a recent visit to the city. read more

All in all cashiers are over charging guest and not presenting them with Their receipts. When you do ask for it they say they don't have it with an attitude. I am a supervisor in a food establishment As well and I think this is unacceptable. The cashier thought because I was a new face she was going to get over on me but luckily I have sense and I caught on. The manager or Supervisor ended up finding my receipt and giving me what I Was owed. Now imagine the others who aren't thinking and getting over charged so cashiers can pocket the money. I wouldn't have expected this at pret to be honest. read more

this is my first time going into one of these stores unfortunately I didn't get anything because somehow early in the morning they were out of a lot of things or maybe they just didn't put it out yet. Limited hot sandwiches I hate cold sandwiches and even then they were out of that the juices I wasn't sure whether I should get the lemonade or not because usually when you get it from a store it was handmade it's very sweet and I can't take the tartness sometimes. I ended up leaving because I'm a very picky person especially when it comes to sandwiches and didn't have much selection I think I came to we too early will give the spot another try at a different location probably Union Square read more

I love how friendly and attentive their staff is. I work in the area and they always put a smile on my face before I get to the office in the morning... And I've gotten the occasional free coffee. I mostly get their breakfast items: love love the energy bagel and egg on brioche roll. read more

Thank you to the young lady who went above and beyond to get my veggie soup when none were left. I arrived a tad late on in the day, only chicken soups were up on the shelf. Being veggie, I figured I'd ask if any veggie soups were left in the kitchen, already prepped, that may not have made it to the shelf. None were left, so the girl said she'd prep one up for me... and I got my tomato feta large! Now that's customer service! Thank you again! read more

I am very disappointed to see that Pret's breakfast sandwiches have become more expensive and more skimpy. Options like the Smoked Ham and Egg sandwich have considerably less ham and egg in them but they are charging noticeably more for it. The price of the Classic Cheddar and Tomato has also gone up more than is acceptable to me. Pret used to be my favorite go-to choice for breakfast. I have been a loyal customer for over 9.5 years, spending considerable amounts (a few thousand dollars per year). But now, seeing that they are raising the prices of their breakfast fare, and also offering disappointingly small, skimpy portions on many sandwich options, I will likely cut back on my spending at Pret considerably, using Pret now only for unavoidable, unplanned situations. Sorry, but their unreasonable pricing and portioning policies are going to cost them a very loyal customer! :-( read more

a good pret on lexington ave and 44th st and it's good cause it's not crowded and the blueberry muffins and bagels are hotter then hell right from the oven. a decent size oval shaped place with ample tables and chairs to sit and munch on prepacked sandwiches, salads , soups, yogurt, etc. the front counter is my fave cause you can see the display of cookies, muffins, danishes ,bagels , etc. the staff keeps the place clean and well stocked with enough sugar , straws , napkins. etc. the folks who work here crank out hot and cold beverages quickly so you don't have to wait long and get to work late like some other people (my workers ). a good spot to hit for your morning jolt . p.s. any leftover food is not thrown away but given to food banks and to the hobos and other slackers who don't have the time to get a job and provide for themselves . read more

I stopped by this place today for the first time because my new office is around there. Cashiers were really nice, but a ballista there was rude. The cashiers already told her orders including mine, but maybe she forgot and asked me what I was waiting for. That was totally fine. But when she made mine and said the name of coffee and I made sure if that was mine, her attitude was like " What!? Couldn't you here what I said!?" And said "That's what you want!" I don't expect a chain shop a good service though, that was terrible. I got surprised and stared at her for a while. what I could say was just " Thank you so much!" Because I was really surprised. Then she started laughing. That was Unacceptable. I guess she looked down on me thinking I don't understand English. I'm not a native English speaker though, I work in the U.S (clients are New Yorkers)and off course I've never had any English problem just to get a coffee. read more

I've always had great experiences at this Pret, but today was above and beyond. Brandasia and Joanerky were friendly, helpful, and were kind enough to give me my order on the house. Excellent customer service. Thank you for all your hard work! read more

plentiful selection, unlike some prets which can get sparse as the day goes on. i just got a pink grapefruit juice, which was teeny tiny and cute...a little pricey (8oz, costs $2.50) but very fresh. whatever, pret is always a lil on the higher side, price-wise, that's nothing new. seating is kind of lacking, tables are really squished together and competitive. they do have bar-style seats but again, you cant really stretch out. i was fixing to get up after a meeting, and my ass wasnt even 100% off the chair when some girl threw down her power cable on the table. lol that's the city i guess. read more