Terrible customer service. They nickel and dime you for everything . I've paid way more than I…read moreintended because she sells it to you like an upgrade and she'll throw in a small area yet when you come for your appointment, she charges you for the area that she originally said she'd throw in. Plus she charged me a 25 dollar late fee when I called and gave ample notice; and for an appointment that is in total less than 5 minutes and most of those minutes are spent taking your money; this lady has lost her f***ing mind. I'm in a similar industry; would never do that to my clients and guess what? I still have them. I never see anyone in there so that might explain a lot, and a lot of why she's so desperate for money. I was planning on returning for at least two more areas but I won't support this way of running business. I'm finishing up my treatments and I WILL NOT RETURN.

Don't waste your money or your Groupon money. Bad scheduling and inconsiderate of your time. There…read moreare too many other laser places to waste your time here. Debbie cancelled on me the day of one time and apparently, there's no other technicians.

Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Highly recommend! Awesome, high quality facials and massages at a great price. Sarah is a great…read moreesthetician.

I just had my 1st last hair removal session with Stephanie and it was fantastic! I had both full…read morelegs and both underarms and it took a few minutes under 1 hour to finish. She was super nice, explained everything thoroughly, seemed genuinely concerned about my comfort and her demeanor put me completely at ease. I can't forget to mention the consultation I had with Erin, the office manager. She was also fantastic. I was able to schedule the free consultation within 24 hours. She was friendly, thorough and helpful. I had my 1st laser session scheduled the next day! I had to reschedule and the next appointment was available in 4 days, so there are appointment times readily available, you don't have to wait weeks or months. I'm just blown away by their level of customer service. So glad I chose Milan for my hair removal services.

I love this place. It's the best in the world. I had other laser treatments from other companies…read more They can't top Milan. Everyone is friendly and they make you feel real comfortable. My hair growth reduced by 50% the first treatment.

Glynda is the best Moved to the area recently. Very glad I…read morefound her. Great stylist and nice genuine person. Very nice atmosphere Jocelyn is very attentive. Entire experience is very very good.

Monique is awesome! She is always friendly and does a great job with my hair. I recommend Monique…read morehighly if you want to be as handsome as me!

Jayci was absolutely amazing, very helpful and incredibly patient! Her words of affirmation while…read moregetting me through my full Brazilian was super effective lol. Chill atmosphere. Would post a pic but ya kno ;)

I've been coming for more than a year. Always great service and no issues. Jayci is the best!read more

I go here for Brazilians and their process is so fast and painless! Nisha is great - highly…read morerecommend! Their products to reduce ingrown hairs are great too

Super easy to schedule and everyone is super nice. I have been there three times and would recommendread more

It's clean. It's quiet. The people are genuinely friendly and don't ask too many questions or have…read moreunnecessary conversations - peaceful. Anna did a wonderful and professional job on my dip nails. I have recommended them to friends already.

I came in on Friday for a appointment and the people were polite and all but didn't do a good job…read moreon my nails. My thumbs were uneven, my nails crooked to one side, and odd dents in the middle of the nails. I came back to get them fixed and I left with the thumb nails fixed but the nails were still crooked, and there was that weird dent still. The man who did my nails said "oh the flowers on your nails are 3d" they aren't. It's dented in the areas where the flowers aren't even at. Unfortunately I don't have a picture of the crooked ones since those broke after two days of having them. I'll go in chronological order of how this happened. I tell the guy I want whats in the reference photo, I tell him white background with champagne colored flowers. Took a good minute explaining that and as you see, didnt happen and got it wrong but thats my fault for not saying anything and going with the flow since it's my first ever time getting nails. He also told me to get longer ones and to get a dip manicure which made the order 45$ - 75$ but I thought, it should be fine! I trust that he can make the nails pretty! And I let him know he can make it more simple if need be. If I knew he couldn't get anywhere near the ref or even decent looking flowers I would've picked out something else. As y'all see in the photos it didnt work out. It took 2 hours for those nails, while my younger sister got more complicated ones and took less time, looked prettier, and was cheaper. So when I got to the car I balled my eyes out. I felt so embarrassed and ashamed of what I paid for since it was a terrible job. I called the people soon after asking if I can get a refund or atleast get these fixed/removed, and I was informed then that there was no refunds even though they were the ones who did a bad job. When I came back the same guy who did the nails in the first place served me and when I brought up the problems he just made excuses. Or just acted like it wasn't there, the thumb one may have some credit but everything else was practically straight up lying to my face. He just shaved my thumb nail down and sanded down the edges and failed to fix the crookedness. I don't think he even did that much to shave down the thumb nail either. Overall not a good experience but maybe it's just that one guy in that shop that is bad at nails.

The level of service I receive from all the staff is impeccable. They offer a wide variety of…read moreservices at great prices!

I have been going here forever and spent a lot of money here. They lost my business today. The…read morepast 6 months every time I go in for a service, I come out and have to argue with the receptionist about my packages I purchased online. Janica does a great job with facials, then I come out and get upset because they aren't putting the services I bought on my account. I have gone back and forth with the owner multiple times. Today was the last straw. I will take my business elsewhere.

Collin is absolutely amazing!!! I recommend Refine to all! I've been a patient for several years…read more Colin is patient, takes his time answering questions and makes me feel comfortable during and after my procedure. Thank you Refine Spa and Collin!

First experience with Botox ever. Mildly painless but minimal effects and maximum money. In…read morecomparison with my friends who have many years of experience, I was overcharged. I only addressed smile eye wrinkles and my "11" - nothing above brows (no forehead) and was charged $500. Everyone I know spent less for a lot more and their results are more prominent. Also note, I was not provided a unit measurement related to cost. My friends all shared the same feedback, that this is unusual. I am certain my lack of experience resulted in them recognizing an opportunity to exploit.

I would definitely recommend this place for RF skin treatments. The location is clean with a good…read moreworking machine. I highly recommend working with Shelby, she's a great technician with fantastic customer service skills!

Leslie is great. Timely, efficient and thorough. Highly recommend for laser hair removalread more