Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Highly recommend! Awesome, high quality facials and massages at a great price. Sarah is a great…read moreesthetician.

Amazing staff! I always feel comfortable during my session. I moved from KC and was initially…read morescared of getting touch ups at a new location, but the staff here has made the transition smooth. They are very thorough!

I just had my 1st last hair removal session with Stephanie and it was fantastic! I had both full…read morelegs and both underarms and it took a few minutes under 1 hour to finish. She was super nice, explained everything thoroughly, seemed genuinely concerned about my comfort and her demeanor put me completely at ease. I can't forget to mention the consultation I had with Erin, the office manager. She was also fantastic. I was able to schedule the free consultation within 24 hours. She was friendly, thorough and helpful. I had my 1st laser session scheduled the next day! I had to reschedule and the next appointment was available in 4 days, so there are appointment times readily available, you don't have to wait weeks or months. I'm just blown away by their level of customer service. So glad I chose Milan for my hair removal services.

I've been going to Vonn for a year or so now. I've been to Glenda many times as well. Usually…read morethey're able to schedule us where Glenda cuts my son's hair while Vonn does mine so we can get in and out and both leave with quality cuts. Both of them do a great job with fades, beards, or off-the-wall cuts like my son's Mohawk. They take the time to ensure quality work but are also efficient so you're not sitting in the chair too long. They're both also great to talk to and have relaxing music playing. Last but not least they have professional front desk staff that always greets you with a smile and there's beer on tap. That checks all my boxes. Highly recommended this place!

Glynda is the best Moved to the area recently. Very glad I…read morefound her. Great stylist and nice genuine person. Very nice atmosphere Jocelyn is very attentive. Entire experience is very very good.

Jayci was absolutely amazing, very helpful and incredibly patient! Her words of affirmation while…read moregetting me through my full Brazilian was super effective lol. Chill atmosphere. Would post a pic but ya kno ;)

I've been coming for more than a year. Always great service and no issues. Jayci is the best!read more

This place is my favorite. A friend introduced me here! First time guest receive a complimentary…read morewax! If it's a Brazilian then you get 1/2 off! I came to get a Brazilian and it was not as bad as I was anticipating. Of course, I do have a high pain tolerance so that might have been the case. But it was a pleasant experience! Amber was my waxer. She was so sweet and made me feel so comfortable, especially since it was my first time. I even signed up for the wax pass! You get 1 free year plus 1 month for $600. well worth it! It's like paying $20 each time instead of the full $50.

1/5 My experience at…read moreEuropean Wax Center was disappointing. Hannah tried to make the waxing as comfortable as possible, but it was still one of the more painful waxing experiences I've had. My bigger issue was with the business practices. I was sold on a package during my appointment and was quoted one price (around $156), but by the time I got to the front desk the amount had increased to $192. The pricing structure was confusing and never felt transparent. The constant focus on packages, memberships, products, and "savings" made me feel like I was being sold to rather than simply paying for a service. I later received another charge on my credit card weeks after canceling my future appointment because of the payment structure attached to the package. While the company pointed to terms on its website, I do not feel the ongoing automatic charges were honestly and clearly disclosed when the package was sold to me in person. Good customer service is not about pointing customers to fine print after the fact. It is about being honest, upfront, and transparent before the sale is made. Customers should clearly understand what they are paying, what future charges will occur, and how the billing works before agreeing to anything. I have no issue paying for services. My issue is confusing pricing, constant upselling, and a business model that did not feel customer friendly. Had everything been explained honestly and clearly from the beginning, I could have made an informed decision. Instead, I was left feeling misled about the true cost and billing structure.

I came in on Friday for a appointment and the people were polite and all but didn't do a good job…read moreon my nails. My thumbs were uneven, my nails crooked to one side, and odd dents in the middle of the nails. I came back to get them fixed and I left with the thumb nails fixed but the nails were still crooked, and there was that weird dent still. The man who did my nails said "oh the flowers on your nails are 3d" they aren't. It's dented in the areas where the flowers aren't even at. Unfortunately I don't have a picture of the crooked ones since those broke after two days of having them. I'll go in chronological order of how this happened. I tell the guy I want whats in the reference photo, I tell him white background with champagne colored flowers. Took a good minute explaining that and as you see, didnt happen and got it wrong but thats my fault for not saying anything and going with the flow since it's my first ever time getting nails. He also told me to get longer ones and to get a dip manicure which made the order 45$ - 75$ but I thought, it should be fine! I trust that he can make the nails pretty! And I let him know he can make it more simple if need be. If I knew he couldn't get anywhere near the ref or even decent looking flowers I would've picked out something else. As y'all see in the photos it didnt work out. It took 2 hours for those nails, while my younger sister got more complicated ones and took less time, looked prettier, and was cheaper. So when I got to the car I balled my eyes out. I felt so embarrassed and ashamed of what I paid for since it was a terrible job. I called the people soon after asking if I can get a refund or atleast get these fixed/removed, and I was informed then that there was no refunds even though they were the ones who did a bad job. When I came back the same guy who did the nails in the first place served me and when I brought up the problems he just made excuses. Or just acted like it wasn't there, the thumb one may have some credit but everything else was practically straight up lying to my face. He just shaved my thumb nail down and sanded down the edges and failed to fix the crookedness. I don't think he even did that much to shave down the thumb nail either. Overall not a good experience but maybe it's just that one guy in that shop that is bad at nails.

I love this place!! It's spotlessly clean and well organized. The facility is quiet with no…read moreblaring TV or music. It's so peaceful and calm and I didn't feel rushed but they didn't waste time either. I was there today and Van and Hanah took great care of me without being pushy and trying to upsell. Prices are very reasonable. I can recommend the Cat Eye nail treatment. Due to a crazy set of circumstances I also got a new toothbrush!!

The level of service I receive from all the staff is impeccable. They offer a wide variety of…read moreservices at great prices!

They're all very nice. Saguna is the best at eyebrows and is so sweet! Everyone else that I have…read moreseen is awful. Avoid the one with braces. She butchered my eyebrows. I only went to her because Saguna wasn't there that was the only time I had to go.

Tia is the best. She makes any procedure as comfortable as possible. No pressure from her or staff…read moreto do extra things.

Collin is absolutely amazing!!! I recommend Refine to all! I've been a patient for several years…read more Colin is patient, takes his time answering questions and makes me feel comfortable during and after my procedure. Thank you Refine Spa and Collin!