Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

The team was great with communication and we were able to set up an appointment to fix our Kenmore…read moredryer. Lassaad was extremely punctual and was able to fix our machine without the need for extra parts. He also has a great sense of humor and you can tell he is very knowledgeable in this space. The price was very fair and we may look towards working with his team for HVAC services in the future.

Lassaad is honest and straightforward. He services our HVAC and took care of everything smoothly…read moreand efficiently. He also applies the trip charge to the total cost of service and parts that exceed the trip charge.

Friendly, fast and reliable…read more Willing to share guidance on which appliances to purchase going forward.

We got hit with a large power surge recently and my fridge and stove were affected the week before…read moreChristmas. I reached out to Rodger and he and his colleague Thomas arrived the same day and immediately identified the issues in both appliances. He provided me with a full explanation, clear and fair pricing and gave me his word that my appliances would be in business by Christmas. Rodger did not disappoint. My appliances are working properly and I am so very appreciative!! He also suggested additional measures that will protect my appliances in the future. Thompson Appliance Repair is now my go-to for any appliance issues I may have in the future. Thanks again!! :) A. Savoy

Amazing service from Dan - he responded to my request to fix my KitchenAid fridge, was prompt to…read moreschedule me in and came on time. He tried a few things and has offered to come back in case his fixes don't work. He also checked my washer without charging more. Will definitely recommend for appliance issues

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

I had my refrigerator in my rental "FIXED" by this company for over $350 in October. Guess what's…read morenot working today in December? Tried calling them to come back out to look at it. The phone numbers do not work. So upsett!!! NEVER AGAIN!!!!

From the owner: When your refrigerator stops cooling or your washer won't drain, every hour counts. Broken…read moreappliances disrupt your daily routine and threaten food safety, creating stress and costly emergencies. Since 2016, Langdon Appliance Repair has been Washington's trusted solution for fast, reliable appliance repair services. Our certified technicians diagnose and fix all major brands quickly, saving you from expensive replacements. From emergency refrigerator repairs to routine dryer maintenance, we restore your home's functionality with guaranteed workmanship. Don't let appliance breakdowns control your life - call Langdon Appliance Repair today for same-day service and get your appliances running like new again!

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

Extremely prompt service. Clear communication and trustworthy reps. Walked me through everything. I…read morewould recommend!

I've used Optimal Appliance Repair several times to fix my Bosch appliances (dryer and oven) and…read morethey're great! They always come out right away, fix the issue in no time flat, answer any questions, and do a fantastic job. In fact, I've referred them to friends who all had a similar experience. They have very reasonable rates, are professional, fast, and extremely nice. I highly recommend them! Brandon Washington, DC

So I got a lemon for an Electrolux washer. I bought it two years ago and it broke within two…read moremonths. Luckily I brought insurance on it. However, I dealt with over 10 repair appointments. The repair folks scuffed my walls, broke my drain pan, complained that it was in closet, refused to fix it because it was stacking and there was a dryer on top. That time it was the computer panel. I cannot work from home so I was at my wits end with using vacation time. Fast forward two years owning it and it broke again. Again I tried another company and they arrived after I told them it was a two person job with one person and couldn't fix it. The folks from optimal appliance repair were absolutely amazing. They arrived actually early, two super professional repairmen. Within 30 minutes my washing machine valve was fixed perfectly. I noticed noises before the repair and afterwards no more noise. No damage to the laundry closet and amazing cleanup. I was lucky that they pretty much fixing my washer like a day after contacting them. It's been working perfectly for a month. I would highly recommend!