We highly recommend working with Andrew! It is clear that he is highly knowledgeable, having fixed…read moreboth super old and new HVAC equipment for us. He is professional, honest, and a hard-working problem-solver. We'd for sure hire him again!

This small business ensures that they are giving you a very fair price and quality work. We were…read moreshopping for a Whole House Humidifier for a few weeks before we decided to go with this company! We had approximately 4 to 5 estimates, and Mr. Jackson's price was the absolute lowest. Each company gave me a quote with the exact same humidifying machine. So that tells me the labor rates were extraordinary high. My brother recommended this company based on his experience using this company in the past. I'm glad i called him after getting frustrated with other competitors prices. Mr. Jackson is personal, reasonable and responsive!

Great service above and beyond. Quality of work and…read morethoroughness. Great price for service provided. This experience has given me renewed faith in service providers

I was searching for a plumber after we had issues with our hot water heater. I received a message…read morefrom Yelp asking if I wanted quotes from competitors. I exchanged a few messages with the company. I used another company but was able to get estimated prices.

The Go-To company for HVAC and Plumbing. Outdoor compressor went out (just had replaced by Sears…read moretwo years ago--obviously bad install). Ben's came out immediately, ordered a new system, and installed quickly. Good advice on new system, saves tremendously on electricity bill. Had a new faucet installed from Home Depot (HD) two weeks ago. Returned from trip to leaky pipes, and instead of water running from faucet, it waterfalls beneath sink. Contacted HD to address issue, said company contracted (LiveGreen Plumbing, LGP) do not provide emergency or weekend service, even in case of emergency. LGP was supposed to call 7:30 am today. Did not call by 8:30 am. Recontacted Mgr at HD (Joe), said would contact LGP and call back. No call. Contacted Ben's to see if they provided Plumbing--YEAH--what luck. Had technician out in no time, diagnosed problem, fixed, and was on their way. Paid only low service. Dealt with HD. Ben's is a honest company, which is RARE in the home service industry.

My parents needed a new system. They called Ben and he installed the new system and from day one,…read moreit has always been a problem. My father is 69 and takes care of my 62 year old mom that has Alzheimer's so he doesn't need any added stress. I have called Mr. Ben several times and explained the situation and nothing has changed. A couple of times the technicians come out and check and tell the same LIE! My parents have had to deal with countless 90+ degree weather this season and this is beyond ridiculous. What do you do when the system is faulty? How many times will we have to call Mr. Ben to correct what he installed?

Very timely and very professional. Shannon explained everything he was doing and let me see the…read morecamera before and after the blockage was removed. Considering how quickly they came to the rescue, it was an incredibly reasonable price for exceptional service. THANK YOU for your informational help - I loved learning more about how the pipes work and how to better care for them. Highly recommend.

First off, in all fairness to Shannon, I had him do a job for me. I'd never used his service any…read moreother time. Shannon was okay with me the time he came by. He was informative, and knew his stuff. But today, this morning, when I called. a gentleman answered the phone. He came across as off putting, telling me to call back around ten, "You might catch up with him". When I asked him if I could set up an appointment. He just hung up on me. So, I won't be calling them again.

We knew our Hot Water heater was on its way out and purchased one with the intent of replacing it…read moreourselves soonish. That timeline was accelerated when we came home the other night to see water gushing out of every available orifice in a somewhat alarming manner. This company only had one star but I took a leap of faith and gave them a shout. Jerome was friendly and highly responsive to my inquiries and gave us a more than fair price for install and secondary supplies/fittings. He came out exactly when he said he would and didn't waste time fixing our issue. Best of all, no up selling! I'm glad he left a card because, moving forward, this company will be our go-to for all of our plumbing needs!

We had floors installed in our basement and bath. The toilet was not replaced correctly causing…read morewater to shoot out of the connection hose . We initially called Len The Plumber. The Len The Plumber tech was rude, aggressive and quoted us an astronomical price, telling us we needed a full toilet rebuild. We did not accept the service. I contacted Direct Flow Plumbing the same day. Jerome responded immediately, and came out the same day at the stated time. He was extremely courteous, professional and knowledgeable. He diagnosed the issue, and repaired it the same night. He was honest and very reasonable. I highly recommend his service.

Mr. Bennett has come out on two different occasions. Each time he was professional and competent…read more The prices were reasonable. He showed a genuine concern for my family's safety and didn't push unnecessary work. All the while, he did what needed to be done. He also came out on short notice after-hours when no one else would. I would hire them again.

I agree with Amanda M's review...LR Bennett's customer service is horrible and the women I spoke…read morewith was rude and unprofessional on every occasion we spoke. They made several commitments and failed to deliver on any of them. Simply stated, this is a failed business!

Rick was out on to my home on a Thursday to top off coolant. Paid him for service. Due to a fraud…read morealert on my bank card, the bank didn't cash the check I gave him. He proceeds to come back to my house prior to talking to me and pulls the fuse on my ac unit. He never told me this, I figured it out on my own. My wife and small child were home in a 90 degree house all day. The house was so hot, all of the smoke detectors went off. All he had to do was knock on my door or talk to me. This guy is a clown. Search elsewhere for hvac service. The payment was rectified the following morning

Rick is very personable and goes the extra mile to accommodate his clients..Moved his schedule for…read moreme today and came over with a helper to fix my water pressure...Makes a huge difference when you get someone that its called customer service...Beyond that though he knows his business...he was able to immediately able to diagnose the issue and fix it... More than Highly recommended...

Don't hire this company for large jobs! We had to replace water pipes in our home. We were…read moreinitially told the project would take 3 days (first red flag) and it ended up taking much longer. Raymond did a poor job of communicating the project schedule and next steps. We never knew when he was actually coming by to complete the work. When we called for updates we got the run around or he blamed it on other entities. One of the last steps was replacing the concrete, seen in the photos. We asked how many people would be working with him, he said a few around 4 people. In actuality it just was him and his son that helped. This was the sloppiest concrete job and evident that Raymond, a plumbing expert, has no business laying concrete. He definitely should've outsourced this part of the project. The concrete is uneven and bows down, which is a safety hazard. Left a broken piece of the wood frame in and just overall the messiest concrete application I've seen. Our garden bed is ruined, he didn't put enough dirt back before adding the brick. We're extremely unsatisfied with Odemz craftsmanship. We would've appreciated if Raymond was upfront about his capabilities and any changes in the project schedule. We feel he just took our money, knowing he didn't know what he was doing.

Be very careful with pricing!!!…read more I was charged $646 to clean two secondary drains using a small machine -- $353 per drain during the same visit, with no meaningful discount for doing both at once. Afterward, I found this is significantly higher than typical pricing, especially for a straightforward job like this. When I contacted the company, they refused to make any adjustment and justified it as "premium service." The work was completed, but the pricing structure felt excessive and not transparent. As a consumer, it's difficult to evaluate fairness in the moment, which is why clear and reasonable pricing matters. I strongly recommend getting a detailed breakdown and comparing quotes before agreeing to any work.