Couldn't be happier with the results! Sean and the team knocked it out of the park. the smell from…read moreold turf was too much to enjoy the back yard. they took out all the old and replaced everything in one day. thank you!

Awesome job. Tiles look awesome. Spent lots of time cleaning. Quickly installed salt generator…read more Competitive pricing. Friendly and good communication. Thanks.

I've had a great experience with Gilbert Pool and Remodeling. They're always punctual, send a text…read morewhen they're on the way, and let me know when the job is finished. I really appreciate the photos they provide after each visit showing the cleaned pool and the chemicals they added. Their communication, reliability, and attention to detail give me confidence that my pool is always well maintained. Highly recommend!

After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

Our pool has had a rough season with algae and then a broken filter. When I was finally ready to…read morecommit to spending a little extra money, Hawaiin Breeze Pools was ready to take action. Within a week, they were out to install the new filter, and then drain and chemical wash the pool. With a few extra repairs, and within a few days, our pool was looking as best as it ever has in the five years since we bought our home!

We have utilized Hawaiian Breeze Pools for several years. We are completely pleased with the…read moreservice we have received, especially from Lance, our assigned pool technician. We highly recommend Hawaiian Breeze Pools to service your pools!

Excellent experience with Westmoreland Pool Service! He was extremely responsive, communicated…read moreclearly, and provided outstanding service. Everything was handled promptly and professionally, and it's obvious he genuinely cares about his customers. I highly recommend Westmoreland to anyone looking for reliable pool service.

I called Westmoreland Pool for the first time yesterday and talked to Clay. I've been struggling…read morewith high pressure for most of the summer and no one could figure out why. Clay diagnosed the issue very quickly over the phone and told me exactly what to do. I couldn't believe it could be so simple but he was right and my pool is working great now. Wish I had found him sooner!

Damien has been amazing to work with. It's rare to find people who care about others. Damien not…read moreonly communicates in a timely manner but also has knowledge and a strong work ethic. Thank you for all your help.

Damien always comes to the rescue both in person and over the phone. Today he was able to help us…read moretroubleshoot our issue without a service fee.....which would literally NEVER normally happen! We always appreciate how helpful and professional he is and we will always hire him for our pool needs!

They did a great job on cleaning the scale buildup on my pool. It turned out better than I had…read moreimagined. It looks like a new pool. Definitely worth the cost to get it down. I highly recommend them. Jared was amazing. Such a hard worker that is proud of his work.

2 years in and so far so good. No apparent issues, great value for a great quality pool. Still…read morelooks amazing.

Great service. Sean is very knowledgeable…read more great prices! Never misses a day. My pool looks amazing, thank you

Called Shawn in late October to see if his company can replace a pentair board. When he answered…read more"yeah" annoyingly, I asked if this was the pool company. His response was yeah. Okay great start. I then explained my issue and he then said, text me your number, I'm busy, I'll call you back. I did and nothing. I waited two weeks, (we are now in Nov) and called again. After the same intro, I let him know it's the guy with the pentair board. He then said, I told you I would call you back. I thought two weeks was a good enough time for him to call me. I guess not. My bad for not waiting longer. He then said to call him at a specific time-3 days later. I did and he confirmed a date in December-weeks away. I called him the day before the appointment and he said he has Covid and can't come out. (Sorry to hear but glad I called since he wasn't coming and he had no intentions of telling me). He then told me on the call, he gave my number to someone else, and I should call this new person who can help me. I called, left a message, nothing. I waited a week, called and nothing. We are now in Feb. I've called twice and still nothing. I don't understand this guy or his company. My advice is unless you have something crazy specific that I need, skip and go find someone that is friendly, responsive, and appreciates business. What I have learned is these types of companies were doing so well during Covid and they had more customers than they can handle. Now that things are drying up, these companies will be the ones leaving business cards on doors or calling clients they haven't seen in years. Be careful buying anything or using this company as a contractor. If the owner is reading this, it's mark. I'll be leaving reviews on every site I am able to. If one person reads this and goes to next company, I helped! Response to management's response: You never said you are done with it. You said my friend can help you while you are out, He will be giving you a call. Just own you didn't handle this well instead of only quickly responding after a review is done. You have been leading me on for months, didn't come through for the first 2 months, only to forget to let me know you weren't coming as planned and then pawned me off on someone that has worse customer service than you. You clearly responded re the latter part of my review. Assuming everything is accurate as there is no counter to your poor service for the first 2 months.

Love Big Family Pools for our Short Term Rental. They worked well with our pool reno and we find…read moretheir work up to our guests standards.

Over the years, I have hired several pool service companies and found that they are all very…read moresimilar. They stop by for a minute, throw in some chlorine and, when it starts to get hot, they "shock" the pool when it begins to turn green... They say the AZ heat is just brutal, and that shocking a pool is normal.  Fortunately, when I decided to purchase a new pool motor, I hired Big Family Pools. Dean gave me some options and was VERY helpful in the process. His honest, straight forward answers were greatly appreciated. I also learned that the pool cleaner that I was using was not the optimal cleaner for the type of pool we have. Less than a year before I hired Big Family Pools to service my pool each week, we had completed a complete remodel of the pool. When the water was added back into our pool, our former pool service company performed a "start up" chemical process so that the water would be balanced properly. They began servicing with chlorine and shock, as needed.  When Dean installed my new pool motor and pool cleaner, he tested my water for me and showed me the exact chemical composition of the water. We were both surprised at how out of balance the water was after such a short time since the "new" water was added. Having the opportunity to actually see the chemical composition and to learn more about properly caring for the water, I decided to hire Dean to service our pool. This was a few months ago and I am VERY happy with my decision.  Getting detailed reports emailed to us after each pool service to let us know what was done each week is SO much different than what we have ever experienced with other pool companies. Our pool water has never looked better and our pump and cleaner have made my life so much easier.  As a real estate agent, we have started referring Dean to our clients and have used him for pool inspections and pool repairs. I can not speak more highly of Dean's work ethic and knowledge of the pool business.  I am thankful to have a partner that we know we can count on. Thank you Big Family Pools.