I did a major basement renovation last summer and my contractor used this company to upgrade my…read moreentire service. I went from one zone of central air and converted it to 2 zones with ac and heat. To say it has been a disaster has been an understatement. When they put the new system in I told them of a particular room that didn't stay as cool as the rest of the house. They said they would make sure to take care of it. Well the new system actually works worse than my 20 year old single zone system. A few highlights On one hot day the thermostat upstairs is set at 68. My sons room is well over 73 degrees The hot room that was a problem is 74-75 degrees on hot days even though my thermostat is set at 68. The basement renovation they decided to put only one vent all the way on the back by the Bilco door. In the winter the basement is 61 degrees while the thermostat is set at 70 on the first floor. They had to come out here 4 times before they realized they wired the system incorrectly when they installed it I don't expect exact temperature match with the thermostats in every room. But when I drop 40k plus a new system it should be pretty damn close. They often send guys out and say they will come back or talk to the owner about the problem. They never do. Stay far away

I couldn't be happier with the work P&B Heating and Air Conditioning did. My central air has been…read moregiving me a problem for a long time, and from the moment I contacted them they were professional and responsive. The technicians were knowledgeable and worked efficiently to get the job done in a timely fashion. They made sure everything was clean and in perfect working order before they left. The quality of their work truly shows, and they went above and beyond to make sure I was a satisfied customer. If your looking for a reliable, honest, and skilled HVAC company than I highly recommend them. I will definitely be using them again for any future heating or cooling needs. Thank you for a job well done!! Susan Weber.

Quick to respond to a service call on my furnace but technician spent over 5 hours replacing the…read moreinducer motor and fan assembly. The technician had to travel over an our roundtrip to the supply house twice. I got charged $923 and feel I got charged for the technician's mistake and using a supply house that is so far away. Neighbor paid about $500 using a different HVAC contractor for the same job plus replacing the control board.

I wish every service company operated like Napolitano Heating and Air Conditioning.  I have a 7…read moreyear old Navien tankless water heater that was beginning to worry me.  Some of the parts on the manifold became corroded and I got nervous traveling on vacation with the concern I'd come home to a flooded basement.  Navien stopped manufacturing the manifold. How a 7 year old part can be considered obsolete, doesn't speak well of Navien, but that's another issue. I was told by a prior Navien certified plumber that I should replace the unit for 10k or he could try to custom build the manifold, however the plumber didn't exude the confidence that Mike did and his quote was also a lot higher than Napolitano's.  Once hired, Mike was a man on a mission.  He not only rebuilt the manifold, he made it look easy (trust me it was not) and on top of this, he was meticulous, kind and patient.  Prior to leaving he noticed a problem on my baseboard bleeders and replaced them for a nominal fee. My heater is working like a charm, I am very pleased. I trust Mike implicitly with heating and air conditioning systems, he's done a couple of repairs on my aging system always for a fair price.

we had our unit installed by Jim and his crew about 5 years ago. I couldn't be happier with the…read moreproduct or the service. recently I had and issue with the cooling during the heat wave. we called them on a holiday weekend and Jim called back on a Sunday afternoon and helped me get the thermostat all sorted out, now we have cold air. this is one of the best service companies I've ever dealt with!!

There are many HVAC companies called Polar Bear but these guys are the best. Been with them for…read moreover 25 years. They are knowledgeable, reasonable, dependable and reliable. I will not use anyone else. Thank you so much Jim and Denise and your entire crew , of course, for taking care of us like we are family.

The team at Gallett Air worked tirelessly to get my air conditioning system fixed and reliably…read morerunning. They were knowledgeable, professional and positive. They made it happened! The best and nicest group who cared about my home. I highly recommend this team/company for anyone who wants an honest team for your home.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

Chris did my central air 11 years ago. I needed a new furnace so I called him for an estimate. His…read moreguys came in did quick install and friendly removed old equipment including an old cast iron oil fired water heater and left the place spotless. highly recommended

amazing co with amazing customer service!!! nobody better -…read morehighly recommend Cunningham Duct

I can't say enough about this company! They call you back immediately show up on time and prepared…read more Knowledge friendly honest and so professional! We have had John and Scott as our mechanics for out business and home. They never steer us wrong. I highly recommend them! Look no further for a great ac/ heat company they are right here!

When I saw a negative Yelp comment (about clean up), I couldn't have imagined how easy it would be…read moreto call the contractor to address anything minor like that. The comment made me a bit nervous to settle a contract -- and I told Dave to please pay attention to the wiring in the attic (which was my concern). After the AMAZING experience my family had with KinTech, I wanted to leave my first-ever comment on Yelp for Dave and his company. I am not an easy customer :). KinTech is a local Long Island company and its service (both its job and customer service) felt local/neighborly. When Dave (the somewhat hard-to-believe soft-voiced manager I had talked to on the phone) stopped by for the estimate visit, my wife and I were taken aback positively for his relaxed, friendly dealing (he had a new kind of tea with us :), while sharing details and options). In response to our situation of having already dumped too much money on prior upgrades, he found an affordable configuration for our transition from baseboard heating only to central heating/cooling, including the latest tech and conveniences. But our 5 stars are not just for the quality of mateiral and work and the professionalism of the people who came in our house (Dave sent the most friendly pair of men we've had working in the house). Dave is different. Dave communicated in the most professional and friendly way among maybe 20 contractors we've worked with in the past decade on Long Island as home owners (he reminded us of the genteel South, without the occasional lack of experience with diverse customers LOL). We didn't sense any dishonesty (very common in most home repair/service businesses esp. up here in New York) and that made us very comfortable with Dave. He did ask for a few extra days when he had to juggle different projects, including his gramdma's house that needed urgent attention. But he didn't play games with us, didn't treat us like however the "market demand tells" (as one contractor blurted out recently), and he LISTENED. This guy is something. Give him a chance, and if the project at our home was an exception, share a different perspective. The project was finished on time, pitch perfect, and Dave said he's even willing to come back and calibrate the air flow and add an extra vent. We were already surprised when he sent his guys to double check and clean up. So, I guess customers should communicate our demands and give hard working people a chance to rectify small things after they do all the major and difficult work right (it's a different matter if someone messes up major things or uses a generally problematic approach). As a Long Islander, it makes me proud to see people like this reflect our culture -- not the weirdos especially of the older generation who take customers for granted (I've come across a bit too many of those, including among the younger business owners). I would love to see KinTech grow and to maintain the very, very, very friendly professionalism that Dave has established. KinTech and Dave and the two friendly guys all get 5 stars and a big invisible smiley for the phenomenal job in December 2021.

I was referred to Donlon Bros in Bayport by a local supply company. I called them Friday morning…read moreand Taylor came at 1PM that same day. He checked why my gas tankless system was not putting out hot water. He was so friendly, so informative, just a really nice guy, found the problem right away and fixed it right away, and he gave my all sorts of tips on what to do about other problems I have been having with my old Patchogue house. I will only call them for now on and will recommend them to everyone for heating/HVAC. They were also reasonably priced. Thank you so much Taylor, and Donlon Bros., you guys were very good.

Donlon Bros technician came to the house, diagnosed our problem and refilled our freon in our split…read moresystem. It was determined we needed a new system installed. I have called twice with no response. Very disappointing and would not use them to install based on this experience...Frank

Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!