Andrew was friendly and he came to check out the car and resolved the problem and he fix the car…read more Thank you again Andrew :)

I was fortunate enough to find an auto shop like this one. I first discovered them through Yelp and…read moreI'm so happy I did. They were super responsive with the best customer service I've ever encountered, clear communication and consistent follow-up throughout the entire process. I originally brought my car in after getting a warning to stop immediately. I called around and got multiple quotes and they had the best deal. Andrew who answered the phone was incredibly friendly and correctly diagnosed it as a battery issue right away. He walked me through the difference between a refurbished and new battery and I chose the refurbished option which came with a one year warranty. Unfortunately the battery failed shortly after but never in my life have I experienced customer service like this. They offered to pick up my car and drop off a loaner. That alone is exceptional. Owner Ivan took full responsibility without hesitation and the turnaround time was phenomenal. 10/10 would recommend to anyone. I don't live nearby but I will absolutely be coming back for all future service. They really take pride and joy in making sure that everything is done well and will provide a solution with the utmost customer service.

Had my 2022 pruis prime fuel flex installed had the appointment at 10am and at 12:40pm it was done…read morewill come back for my pruis work

MY PRIUS IS BACK TO LIFE! A tremendous thank you to Yesvin and Rigo, for servicing my Toyota Prius…read moreand helping to get it back on the road. These gentlemen know their craft, and you can trust that your vehicle is in the right hands! They came to my house to replace the hybrid battery pack and the 12V battery. Then I drove the Prius to their shop where they installed LED headlights, checked all fluids, and even installed a CAT shield. Pricing was fair, negotiable and reasonable. If you happen to visit their shop in Long Beach, ask them about the amazing local food spots. Great job YotaWorxs!

As Prius owners, there is nothing scarier than the "Red Triangle Of Death" or that wonderful sudden…read moreloss of engine power on the freeway. This time I had the second scenario happen to me on the way home. As a NASA & Jet Propulsion Laboratory Engineer i have worked on a wide array of instruments, components, and even entire spacecraft like the Mars Rover, but I am embarrassed to admit I have no idea how to fix my Prius when it has a problem. The great thing is.... Valentine does!!! That's why I only trust Valentine and his crew to diagnose, troubleshoot, and repair my vintage 2007 Toyota Prius. It has 200K miles on it and I am hoping to put another 200K on it with Valentine's help. This time it was a bad fuel pump that was damaged after I ran out of gas and tried to start the car several times. Now, let me ask an engineering & design question. Would you integrate the fuel pump inside of the fuel tank so that when (not if) the fuel pump fails, you have to replace the entire gas tank assembly?? After all... this is not rocket science!!! Who designed this??? Valentine was very accommodating and explained the problem and the solution to me before any work started. This makes any customer confident that he brought his vehicle to the right place. I highly recommend these guys to work on your hybrid vehicle.

Needed a quick diagnostic and repair. Got the red triangle on check engine light on my Gen 2 Prius…read more They were able to attend to my car on short notice and fix the issue. They were forthright with what it would take to repair the car and the cost. It was a little more than I would've liked to pay, but they got it done right away and even pressure washed my engine compartment. I recommend the shop. In my experience, they are honest guys.

Apparently they also fix/diagnose hybrid cars here!…read more My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people!

I didn't get any service done on my Tesla here, BUT I wanted to write a review based on the…read moreconversation I had with Dave about my Tesla. I had my Model 3 at the Tesla Service center and I was going to get charged a lot of money for some work. I called Electric City and Dave was able to provide information that helped me make an important decision that saved me some money. I will definitely bring my Tesla here in the future if work needs to be done.

Service and communication was awesome! Prices were also very fair! Would definitely recommend them…read moreto others! I also haven't seen my engine bay looking as spotless as it did after Hybridpit worked on my car since I purchased my vehicle new off the Toyota dealership lot.

This place is GREAT! Great service and they make it easy to understand. They know everything about…read morePrius models! It was great learning about my car and the many options available. I drove down from north of San Francisco just to get them to do the work and I'm so happy I did! After the service they even cleaned the engine bay after the engine service and it looks almost brand new! I'm very happy with their service, pricing and ability to work around my schedule. I'll be driving down again soon for the next service and to get some customizations done too! Can't wait!!

Love these guys. They're honest, have experienced mechanics that know what they're doing, and my…read morecar is always in top shape when they're done. I highly recommend them.

As a couple of other reviews have said, sadly the service at Joe's Auto has declined recently. I…read morehave been coming here for all my vehicles servicing since we moved to the area about 5 years ago. My first time here I had a great chat with Joe and every time I visited since he remembered where I was from and asked how our other vehicle was. His son, Adam, was equally friendly and ran the shop really efficiently always taking the time to explain diagnosis, recommendations and show us parts that were replaced. Now, there is a gentlemen running the front desk called Augustine and all this has changed. Our vehicle was back in the shop for an on-going check engine light related to a leak in the evap system, Augustine called me to tell me they had diagnosed 3 separate sensors that were all faulty and needed replacing. 2 of these had already been replaced by this shop last year when this engine code first started. When I asked him to explain the 3rd sensor to me he was either unwilling to or unable to, I asked because it sounded very similar in name to one of the others and wanted to verify which one had already been replaced. I ended up having the other 2 replaced under warranty and plan to find another shop for our repair needs now. Additionally, when Augustine called me to let me know my vehicle was ready I asked what time they closed. He told me 4:30pm (despite their advertised hours saying 5:00pm). I left work early to drive my wife to the shop to collect the car, arriving at 4:25pm only for the shop to be locked up and no one there. When I asked Augustine about this the following say he said he thought I would probably be coming the following day and "it was getting late". I asked if it would be possible to speak with Adam and he told me that Adam doesn't work there anymore. I asked whether the shop had changed hands and he insisted that Joe is still in charge, although when I asked when it would be possible to talk to Joe I was told that he wasn't available and he just "randomly drops in". I'm sorry to see the customer service and professionalism decline at this shop but having older vehicles, we have to trust that the the mechanics working on our vehicles and the shops we take them to are giving us all the information and the correct information. It no longer feels that way at Joe's

Great service man! Shout out to Jason he got me in quickly and out and was very kind with great…read moreopen communication. Definitely would come back.

I took my Bmw E92 M3 for inspection after buying it pre-owned to find out for any leaks and general…read morecheck up. I told them that I saw possible leak on the oil drain plug. Report showed leaking drain plug and needs new rear brakes and differential service. I let them replace the drain plug and differential service. When I got home, I still noticed oil leaks. I paid another shop for inspection ( bmw specialist) They found leaks on the air separator and oil filter housing. I had leaks resolved at the same shop. They also showed the error ( ghost code for the alternator) which they cleared. Did not get any obd testing result from Euro car masters. I am just disappointed for Euro car masters did not do a thorough inspection. I feel like they are more focused on replacing brakes, oil change and regular maintenance. I live near the shop but won't go back there anymore.

Do not hesitate to come here. These guys are super professional. Experts with their work and very…read morehonest. Carlos has been taking care of my families Priuses. I cannot thank them enough. I do my own repairs but when I have something challenging these guys come in for the rescue. Their price is honest and straight forward. His son is super awesome.

Do not take your Kia here!!…read more Service & parts cost over 5,000 and more than a month to fix my 2012 Kia Optima Hybrid. Spent more than the car actually costs to get piecemeal fixes as they kept finding more wrong with the car after the initial diagnostic. Talked me into replacing the ENTIRE engine and transmission. The car drove for maybe a week before we had to return (glad we got the warranty) and get the transmission replaced AGAIN. The month long warranty is now expired and of course, the engine light is still on. They suggested I replace the hybrid battery next for a couple grand. I took it to the dealership. What a waste of money and time