I got my bumper repainted and a full detail so I had to leave my car with Wilson for multiple days…read more Wilson was in constant communication with me about what was going on. He gave me a quote based on some images I sent him before dropping my car off, and he honored the quote. When I picked up my car, it was in amazing condition. I would highly recommend this place

I was happy at first. I also only did hand washing. In my 2nd or 3rd hand wash, that was when I…read morefound out that the top or roof of my SUV haven't been ceramic coated. The way the water pours on it is different vs the rest of the car (even the hood). It did not bead like it's supposed to. So to people going here- make sure the top or roof of your car is done! So disappointed because I paid for it.

I'd heard nothing but good reports about this shop and it's around the corner from my place of…read morework, so I gave it a shot. They were worth every penny I paid! Rose and Ricardo did excellent work on my Mustang, in efficient time as well. I'll be having all future body work done here!

RUN, don't walk, AWAY from this repair shop!! They are no longer owned by the same family that…read morestarted the business back in 1987. The previous owner passed away in 2021 and the former manager (who worked mostly with the customers) is no longer with the company either. A completely different family owns Tx Body Works now and based on my recent experience, do not appear to take the same care with their customers that the previous leadership did. The treatment was like night and day. Extremely disappointing! We dropped the car off on 6/13/23 due to extensive damage caused by the hail storm here in North Texas on 5/19/23. When told our car would be ready for pick up on 9/08/23, we arrived to find it in the condition shown in the attached pictures. When we were told the car would be delivered to us on 9/14/23 the following week, it was not delivered at the time promised and was still not completely ready by the time we drove to Carrollton to pick it up. While the work performed on our vehicle was ok and it looks nice (I cannot fault the team actually working on the cars), it took 3 months for our hail repairs to be completed. The communication from everyone we encountered at TX Body Works left a lot to be desired, to say the least. When I called, I always got the answering service, never a person in their front office. I called and left at least 5 messages with the answering service in the 3 months they had my car and they never once returned ANY of my calls. My daughter called requesting updates on her car and she was ignored as well. The only person who ever received a return call was my husband, and even then he only received a couple of calls with updates from TBW the entire time they had our car. When I resorted to email for updates, they did not respond to that communication either. Requesting a copy of my detailed, itemized statement/invoice went ignored for weeks until I let them know I would be filing a complaint with my insurance company. When they did finally respond after multiple requests, it was very defensive with a lot of excuses, mostly for personal reasons that had nothing to do with the repair of my vehicle. I completely understand going through insurance and the claim process takes time, especially now in our post-Covid world. However, being secretive about the process, being told "one more thing is needed for insurance approval then your car will be ready", and seeing a completely different list of additional items being claimed for repairs is another. Examples: Astronomical hours of labor being charged - original estimate 23 hrs for body work vs actual 90 hrs; a $500 windshield (that they broke!) was charged to insurance for almost $1,700!! Our insurance company (a large national company) has been made aware of our concerns and the TX Attorney General and TX Department of Insurance will be notified as well. Consumer Beware!!

High quality work! Great communicators! Always willing to go the extra mile. They invest in our…read morefamily! They take great care of our Lexus RX350 and F150.

I made the mistake of taking my vehicle here for what I thought would be a quick repair after…read moreanother vehicle hit me. This was two days before Thanksgiving 2024 and after a couple weeks went by receiving no communication, I posted a review on Google still no phone calls. I reached out to them YET AGAIN after another week and instead of communicating about my vehicle she wanted to argue about the bad review I left stating they attempted to call me. I printed out my phone logs just to further prove my point that during this entire fiasco they have attempted to call me only once. I sat in their office having a face-to-face conversation with them stating that the cosmetics mean nothing to me I need my vehicle to operate mechanically and safely just as it did before I was hit. Weeks go by and still no word. Once again I call them and I was told was that they completed cosmetic work prior to even looking at the mechanical work and were still waiting to assess the mechanical portion. On what planet would a mechanical shop perform cosmetic work prior to any mechanical work?! What if the car is totaled? I mean, I'm just a mechanic too, What do I know? We have now started a brand new year. It's a week in to 2025 and the last time I have heard about my car was at the beginning of December. If you want your car fixed correctly and in a timely manner, do not bring your car here.. I wouldn't wish this place on my enemies. Lessons learned.

Excellent service from start to finish. I am very happy with how Natalie and Chris coordinated the…read morerepairs on my husband's MDX through the whole process. Communication and updates from them were excellent. The crew did a great job on the repairs and his car looks great. On top of that, the final cost was less than the estimate! Couldn't be more pleased!

I just want my car fixed right...Poor quality, despite repeated service. I want to fix this review,…read moreplease give me a reason to change it. 5/24 Accident Occured: - front end collision 5/29 1st repair (LOVE FIELD): got back - missing expensive mud matt and bumper popping off 6/19 2nd repair: (LOVE FIELD) - requested fixed: 1) realign the windshield wiper fluid blaster 2) realign the front bumper 3) Fix the front bumper clips 4) Make the hood of the car flush with the edges 6/29 3rd repair (PLANO): bumper popping off again, and not aligned still - took it to another location They then went silent for over a month after saying they would order a part. I called them and turns out the service was cancelled?! I am taking this car in for the 4th times hoping they get it right this time - what a headache.

NEVER TAKE YOUR CAR TO THIS SHOP FOR REPAIR! On December…read more20,2024 I was involved in a minor accident on the Tollway. The right rear panel and rear passenger door were damaged. The car was easily driveable however a tow truck appeared and offered to take my car to the nearest collision center which was Xtreme Collision. It was not a preferred shop for State Farm Insurance but I was reassured by both the shop and State Farm that this was not unusual and the repairs could be done there. I thought it would be a 6 week project and all would be well. Week after week ,month after month I was told it was progressing. I finally went down to the shop and was shocked to see that they had completely dismantled my car, replacing parts that were not damaged in the accident. The car was leased, only three years old , low milage and high residual value. I was told that dismantling of my car was necessary in order to paint it appropriately. Soon my allotted rental car appropriation had been exhausted and I was then renting from Enterprise at my own expense. The lease on my damaged car was up at the end of April and then I was paying daily lease on the car in the shop since I had no car to return at the lease end. In late May the shop still was unable to complete the work and State Farm decided to declare the car a total loss and cut their losses with the shop. The shop would have received several thousand more if they had finished the job. The fact that they decided to accept the lesser payment for a total loss suggests that they were unable to finish the job. I believe that this shop is dishonest, deceptive and incompetent. They did way more on my car than necessary in order to gain more payment from the insurance company. In the end they had taken it apart and were too incompetent to put it back together again. I had a 4000 dollar rental from Enterprise because I was without a car for over 5 months . I had continued lease liability on the car in the shop because I could not turn it in on time. As noted above, the total time of this ordeal was 5 months, two weeks.

We recently went to Xtreme Collision for a pre‑sale inspection after spotting a damage flag on its…read moreCarfax report--and the entire experience was outstanding. From my first call, owner Mark put me at ease, explaining that the inspection would be no problem and completely free of charge. When we arrived, the front‑desk ladies were friendly and checked us in without a hitch. My technician Brad was awesome. He thoroughly inspected the car, patiently answered all of our questions, and even offered balanced, "in‑your‑shoes" recommendations to guide our car‑buying decision. He was professional, caring, easy to work with, and went well beyond what I expected. If you're shopping for a pre‑owned vehicle and want true peace of mind, I can't recommend Xtreme Collision highly enough. Their expertise, friendliness, and genuine customer care make them the go‑to spot for anyone needing an expert assessment before buying.

I initially began coming here because the Yelp deal for an oil change was a lot cheaper than the…read moreMercedes dealership. It also didn't hurt that the guy working the inside is hot. Lol I've been going here for 2 years now and will continue to because of the value, the friendly staff and the speedy service.

European Car Care was formerly my go-to repair shop for my BMW's and Audi's, but no more. I do not…read moreknow what has happened but they seem to have gone from a great service shop to one that seems to find something wrong, other than the requested repair and recommend the most expensive service. In May, I took a Audi in for a Water Pump and Thermostat replace ($2,383). Then they told me there was water now in the oil for my approval, but replaced an Emission System separator for another $2,000. (I now question if I really needed this.) In October, I ask them to check the brake system; they returned an estimate for over $3,000 to replace pump and master cylinder. At this point I went for a second opinion - everything was in good shape except the fluid needed changing. No more brake problems for $150. $3,000 vs $150 - would you go back to European Car Care? I am not.

Outstanding service and a truly great family. They looked after my son, who's away from home from…read moreNC, and handled all the repairs on his hail‑damaged car

Had a bad accident and when I walked in they were so nice and helpful! I give this place an A+++++…read moreMy car was looked at immediately!

They were timely and thorough and made it look awesome. Would highly recommend them…read more Corey

Contacted DFW Bumper Solutions after an unfortunate encounter with another car's trailer hitch…read more They contacted me back in minutes, made the appointment for the next day. They gave me a two-hour window for their arrival and showed up 15 minutes into that window. The whole job, including some preexistent scuffing on the side of the bumper, took about two hours, all done in my driveway. The color match and finish is impeccable and the price is less than a third of what a body shop would have cost me, not counting leaving the vehicle and having to get a rental while they did it. Multiple, convenient ways to pay. Cannot say enough good about this business (I almost want to call it a service), and Shannon who came and did all the work. Top notch, down-to-earth good neighbors. Highly recommended.