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    Probandt Lube Center

    3.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

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    Brake Check

    Brake Check

    (23 reviews)

    Brakes were much less expensive here as compared to a dealership. Saved some money and some time…read more Very friendly folks. Will come again when needed.

    So, I took my car in for an alignment, I drive an old BMW. Not many will or have the equipment to…read morealign these cars. Brake check claims foreign cars arent an issue for them, so I called also to make sure it wouldnt be an issue. I dropped off my car, later that day I get called to let me know its ready. Awesome, so I thought. I arrived, checked in & paid the $60.00 since I had booked online. I`m handed some paperwork, saying the car was aligned BUT it needs a ball joint on the driver side....for those that dont know, ball joints are a crucial part of the suspension. I sell car parts, part time. I was shocked as to why they would align it anyway since the ball joint was worn out, the alignment wouldn't hold. I asked, why did you align it knowing it had a bad ball joint? Why didnt you call me to inform that it had a bad ball joint & discourage me to get the alignment, since one cant align a car with worn out suspension parts. The guy says fix it & come on back, we`ll align it again or pay another $60.00 & we will give you a lifetime alignment service. I was open to it, even thou they just took me for $60.00. Three months later, I called them up to let them know I had repaired the issue. I explained to the guy on the phone what had previously transpired. He says, well they shouldn't have aligned it with a bad ball joint. I`m like, dude I know but you all did anyways! He says come back & we`ll align it for just $60.00, so I open the door for them to keep my business by asking, since youve already got $60.00 from me can I get the lifetime alignment if I pay another $60?? He says NO!! I kindly ask, why not since the previous individual said it could be done. He keeps repeating himself to come in for a one time alignment for just $60, over & over like a well trained robot. So, Brake Check keep those $60.00, you're going to need them since I will discourage coworkers,friends, family, & my customers form going to you. I went all the way across town to get my alignment done after all, thank you Southwest Brake & Alignment!

    Probandt Lube Center - oilchange - Updated September 2026

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