So I called Nevada prosthetics the other day to ask some information regarding about a prosthetic…read moreleg and foot the lady who I spoke to on the phone was very rude. I wouldn't recommend this place to anyone if you get that custom kind of customer service I wouldn't trust him.

Top notch diagnosis and surgical work. An overall great experience. Follow up was helpful with…read moreplenty of PT to get me going again. The range of motion in my neck is amazing.

In reading some of the reviews prior to mine, none of the employees that I had a problem with are…read morementioned, so let me express my issues. I'm a retired medical professional, 28 years to be exact, and I was trained like every medical person should be. Patient care, professionalism, kindness, and actual knowledge of your job! I had to get my own authorization number for my brace, from our insurance! ANITA is rude, unprofessional, loud talking a senior citizen in pain, everything that an employee dealing with people's pain, and discomfort should NOT BE! All this, because ANITA stated authorization was pending, and it wasn't! I gave the authorization number to her, so they'd release my brace, for my surgery tomorrow, otherwise, it would probably be canceled I must say that Santino was wonderful, knowledgeable, kind, and patient. I commend him on doing a great job!

Greeted by the front staff as soon as I signed in. I was a bit early but surprised My wait time was…read moreonly a few minutes. Taken back by a young gentleman who was very friendly and knowledgeable about what I needed ordered by my dr. It took multiple attempts to get my brace to fit just right, but he was very patient and wanted to make sure it fit just right and I was not uncomfortable in it. He made sure to remind me to come back if I had any issues or problems. When fitting was over I went to checkout and she explained my bill and was absolutely one of the sweetest people I have ever met. The entire staff that I encountered were all very helpful, supportive and friendly. Would definitely recommend this business.

Small office with only 5 chairs they have appointments and walk ins that come through out the day…read more Wait times for walk ins take longer than expected, recommend making an appointment. Filed out paper work, make sure you bring insurance and license that's handy to make the check in process much faster. Overall, from the first appointment to the last one to pick up shoes was great. Customer service was excellent!

My initial appointment took a little longer than I expected, but once I got to the back, my…read moredaughter was taken care of. We were able to place an order for her shoes. They called us within a week I believe and scheduled an appointment to come in for the fitting once we got the fitting the shoes were great. Overall great customer service. Everyone was helpful and polite, friendly and professional. They have several different types of care here anything that you need for prosthetics they help you!

Not going to lie but when I got the prescription for my upcoming vein surgeries, I didn't think too…read moremuch of going to one of the places on the list and I figured I'd take care of it closer to the time of the surgery (February, but I got the script in September). Well, I may have taken too much time, because it turns out, you actually have to be fitted with things and measured and make appointments to see people at orthotics and prosthetics places. We chose to come to Brace It first because my doctors office said it was the best for insurances. We walked in on a Friday around 330pm and the very nice person at the check in desk let us know that they in fact do not take my insurance and we'd have to pay cash. We left and started calling the other places on the list. Some answered, some didn't, and the ones that took my insurance were not available until after my surgeries would have started. We decided to just pay cash because I needed my equipment. Honestly, I thought the pricing was fair, even close to what I'd expect to pay out of pocket even if my insurance was used. We waited in the office for approximately 5 minutes before we were called back for the fittings. The person helping us was so kind and thoughtful and gave us really great advice for post surgery usage. He made sure to make sure I was confident and wanted to answer any questions I had. He gave us his card and told us we could call anytime if we had any questions we didn't think of at the time. While we were checking out, the person at this desk was also so super kind and helpful and told us to really not feel a way about calling if we had any questions. The customer service here is amazing and I really appreciate that they take walk-ins and are so quick with everything. If you want to come in as a walk-in though, I would call for hours. I'm pretty sure the door said they don't take walk-ins on Wednesdays and they last walk in is at 4pm every other day they are open. Also, the place is very clean and organized. So extra check marks there!

Wonderful professional friendly Prince helped me and…read morePaulette Easy to find gps Cool and comfortable

Jeremy, Michelle, and the whole staff here are just the best! I have been to a few prosthetic…read moreoffices, but none compare to this place. Jeremy and his staff are so friendly, professional, and accommodating. I would recommend them to anyone and everyone.

Not enough chairs and the lady at front desk is loud, doctors are super good and office is clean…read moreand they outta leave water in the waiting area for everyone

Weather I'm on time or a few minutes late, I appreciate their kindness and I'm never in the office…read morefor more than 30 minutes. The office experience is great.

Andrew is amazing great bedside manner always listens in detail, very caring and likes to help…read morepeople so much. The office is always clean and the staff are very friendly. If you're looking for quality pain management, this is a great choice.

Excellent staff and friendly. They are very understanding of my needs and arranged video call for…read moremy prosthetic.

My initial visit at this Hanger location here in Vegas. I utilized their services in Washington…read morestate with favorable results. Came in for custom orthotic inserts to be made. Very impressed with Charlene who took the measurements. This was a cash pay situation and was impressed with the $300 cost. I say this because I recently went to another place to have $450 cash pay inserts made. They were made incorrectly per my physician order and should have been covered by my insurance. When I showed Charlene the $450 inserts, she said they were made for diabetes which I am not. So, once the new inserts arrive, I will update my review. Very impressive first appearance.

Dr. Warner by far is the most outstanding experience you could have - from the office to the staff,…read morehe is extremely knowledgeable and has the absolute best product on the market. I strongly recommend him for all your ortho needs.

Mitch and his team are incredible. I have a neuromuscular condition that causes foot drop and…read moreweakness of my lower legs. In the last few years, I have become so weak that I have begun to use a cane and plastic AFOs that keep my ankles in a rigid position. At first, the plastic AFOs seemed to help but I quickly realized that it was akin to putting a band aid on a arterial bleed. I began to scour the internet in search of any cutting edge research or devices for CMT. I discovered www.ordesignslv.com, which had a video testimony from a woman with CMT. She is seen walking with the typical foot drop before the fitting and walking quite fast and running afterward. I was shocked and amazed when I watched the video. I never thought that walking or running would be possible. Fast forward to my appointment-I was the only patient in the office, and I felt that Mitch was a master cobbler. From the first day, he understood every nuance of my condition and knew exactly how to correct my posture and gait through the braces. The first time I wore the braces, he instructed me to stand in one spot for five minutes and I did it! I didn't have to think about leaning against a wall or using a chair to keep my balance. When you lean forward, the energy from your body transfers to the brace and can be used in movement or posture control. The design of the braces relies on return of energy, something you cannot get from plastic AFOs. In my opinion, Mr. Warner is a genius! I can't thank him enough for giving me back my life and freedom.

My doctor recommended I get orthotics for a foot issue I was having and referred me to POP…read moreProsthetics. Getting an appointment was really easy. I called and initially got a voicemail, which I was unsure about at first since sometimes voicemails go unanswered, but an employee called me back the next morning. The employee that called me was friendly and efficient and got me an appointment the following week. My appointment consisted of checking in, filling out paperwork, and meeting with a prosthetic and orthotic specialist who used some cutting edge technology to assess my issue and get me fitted for orthotics within just a few minutes. I didn't have to step on a mold or anything as they use 3D technology, which is SO neat. I asked a lot of questions and was met with thorough answers. I even asked if I could pick up and touch a prosthetic leg that looked very cool and robotic and the employee was happy to let me pick it up and told me more about it. Very nice. All in all, I like this place a lot. I am fighting with my insurance currently because they said they would cover part of my orthotics, but they are making me jump through hoops. POP didn`t really want to deal with the insurance and didn`t think they would cover them at all. I cannot really blame them for that. I did need some additional paperwork for insurance purposes and I called and again, received a call back and picked up the paperwork at the office no problem. All in all a good experience.

While sitting in the waiting room I overheard other customers complaining, That should have been…read moremy first clue. If you call you are hold forever before you even speak to someone. When you finally get to talk to someone and they promise you a call back it never happens. When you leave voice mail they don't return it. There are other options out there so avoid this place if you can!