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    Protection1 Security Solutions

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Protection1 Security Solutions

    Security system installation

    Security system repair

    Security monitoring services

    Protection1 Security Solutions Photos

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    7 years ago

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    Iwatch Security - Best alarm technology available

    Iwatch Security

    (19 reviews)

    I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

    For several years, I had a security system provided by another company. My prior security system…read morewas 3g and outdated, and my prior security provider did not contact me about the 3g sunset in a timely manner. I decided to find an updated security solution with another provider. After looking at reviews for local security service providers, Iwatch Security stood out based on their consistently high reviews. I reached out to them in late Aug 2023 for an evaluation and estimate. I was soon contacted by a sales rep/advisor and we made an appointment within a couple of days. The rep evaluated my home and current system and prepared a solution with some upgrades (a doorbell camera, enhanced control panel, system controllable with phone app, etc.) and investment/purchase options. I accepted the system proposal and an installation was scheduled. The technician came and did a great job replacing my prior system with the new components. Wherever possible, he placed new components in the place of old components which minimized aesthetic issues. Afterwards, he efficiently went through the required forms, account setup, and other administrative tasks. He guided me through using the new control panel and app while also configuring some of the basic functionality. I have been very pleased with my experience with Iwatch Security.

    Power Home Technologies

    Power Home Technologies

    (6 reviews)

    We closed on our home and suddenly all types of security sales man comes knocking on our door. No…read moreregard for our personal time or just having any professionalism. Two of them came from PHT and both quoted two different prices which was very suspicious. Both gentlemen said negative things about the ADT rep in the area and just kept talking more about how bad this other guy is compared to them. You should spend more time selling your product than putting another person down. Quality is what we pay more for, just because something is cheaper it doesn't mean that's the best option. The ADT rep not once talked badly about these two gentlemen and it's a shame that when one of them saw that we went with ADT he had the audacity to ring the doorbell and tell my husband how bad of a mistake we made. That we took food and money from his wife and kids while the ADT rep didn't have either of those to feed. Seriously? Brett Watkins, you need some professional etiquette. This is not how you do business. Clearly we already made our decision before you knocked on our door, what's the point of you ranting to my husband for another 15 minutes? Next time focus more on talking about the quality of your product not how bad the other people are.

    Had a new system installed just over two months ago. It…read moreworks fine now. The salesmen Cecil said he would cancel our old ADT system. Didn't happen! We had to do it and ADT was very un profession and made it very difficult to the point they kept charging us. Told Cecil and said we would be reimbursed. Didn't happen --So contacted Kristina in office and she took care of everything. If it wasn't for her this would be a 1 star review. She also got a repair person out to the house who after a couple of tries fixed the outside camera

    Protection1 Security Solutions - securitysystems - Updated May 2026

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