After 16 wonderful years, it was time to say goodbye to my beloved dog, Bear…read more When the dreadful day arrived, Bear did not feel any stress. It was just like any other day that he was sleeping in on my bed. Dr. Ma made sure I had time to spend with Bear every step of the process. Bear and I are fortunate and grateful to have found Dr. Ma. Every small gesture revealed how much she truly cares. She is gifted with the grace and compassion to handle such heavy grief. Thank you for offering such an invaluable and heartfelt service.

Dr. Ma made, what is a horrific experience for any pet owner, as loving and compassionate as…read morehumanly possible. I am so grateful to Dr. Ma for her kindness and care during the euthanasia process. We had to say goodbye to my sweet Chloe, the most beautiful kitty, and while my heart is still broken, her services meant everything. While I do not hope to need her services again any time soon, I know who to call when I do. Thank you for all you do, Dr. Ma.

This is the review I have been holding off for a while…read more Today marks 6 months since we used this service. This has been the most difficult and saddest decision we've had to make. When I contacted Restful Paws, I didn't know what to expect. In fact, I felt bad crying on the phone because I couldn't imagine trying to talk to someone like me at that moment. But the staff couldn't be more understanding and supportive. Unlike making end of life decisions for your fur baby, the process of scheduling this appointment was very easy. Restful Paws asked all the right questions, set the expectations, and made this process that much easier. And on the day of, Dr. Ami arrived promptly at the scheduled time. She was very caring and understanding, and she put all of us at ease. We could not have asked for a better last day for our Sodapop. I'm thankful that we reached out to restful pause, and grateful that they were able to come to our house to help us get through this phase. Weeks later, we received a card from Dr. Ami sending us her condolences. Thank you, Restful Paws, for doing the service that you do. I'm sure it's not easy, and I can only imagine how sad it is to do this on a daily basis. Thank you so much!

My family and I had to make the hardest decision as a pet owner and put our long lived Christy…read moredown. From calling to make an appointment, receiving reminder emails, and day of texts from our vet, each step was handled with so much compassion. We were able to find a weekend availability which was best scenario so everyone could attend. Dr. Vine was very punctual the day of and gave us a thorough breakdown of what to expect (pain reliever, anesthesia, and euthanasia). We didn't feel rushed at any point, and we were given ample time before proceeding to each stage. She was very respectful and the process was smooth. After the euthanasia, we were able to choose where we wanted the fur clippings. The paw print was perfectly imprinted with Christy's name, which added such a sweet personal touch. We chose to pickup Christy's ashes at Sage, and it was quick. The only thing is it felt very jarring going to an animal hospital filled with so many people and dogs. Considering this was only 2 weeks after the euthanasia, I was still grieving and it was difficult being in that environment so soon. The only feedback I'd give is it'd be more mindful if there was a separate pickup location away from everyone else for more privacy. Dr. Vine sent a sympathy card as well and it was very sweet. Thank you so much for giving Christy such a respectful experience and having her pass comfortably and peacefully. I will definitely recommend this organization to loved ones! Thank you Dr. Vine for such a smooth experience. You made this process much easier and we were able to focus on grieving afterwards. Rest in peace, sweet Christy!

We recently made the heartbreaking decision to say goodbye to our beloved cat Simba, who was 16…read moreyears old and suffering from progressive kidney disease that had taken away her appetite and her quality of life. Choosing in-home euthanasia was difficult, but Peaceful Pathways made it as gentle and peaceful an experience as we could have hoped for. From our very first phone call, Amy was warm, patient, and genuinely caring as she helped us set up the appointment. We weren't sure we were making the right decision, and she answered all our questions with kindness and reassurance during a really uncertain time. When Dr. Jenn Winnick arrived, her compassion was immediately evident. She took the time to explain everything and assured us we were doing the right thing for Simba. She treated Simba with such gentle care and created a calm, loving atmosphere for her final moments. Her kindness turned an unbearably sad day into one filled with peace and dignity for our sweet girl. We are forever grateful to Dr. Winnick and Amy for helping us say goodbye to Simba in the comfort of her own home, surrounded by love. If you're facing this difficult decision, I cannot recommend Peaceful Pathways highly enough.

Dr. Winnick was very respectful and did a great job. Porter was treated with kindness and respect…read moreand we appreciate all that she did. Porter is in heaven now and we thank PP and Dr Winnick.

We had a quality of life assessment for our senior dog last summer with Dr Brian. He gave us a lot…read moreof useful information and wanted to follow up with some medication and in office tests. When I contacted his office I was unable to secure a time to pick up the medication or schedule an appointment. My voice messages and emails largely went unanswered. The biggest shock was receiving an invoice today (7 months later) for the medication I never received. The invoice even included a finance charge. Thankfully there are better options for senior dog care in San Francisco.

Our Kara kitty was diagnosed with cancer in her abdomen last month, and there was nothing we could…read moredo to help cure her. We made her as comfortable as we could, injected fluids in her everyday, and she had strings of good days, but then on Christmas Eve, her body just couldn't take it anymore. I got referred to Dr. Van Horn and his services from a family member and a couple of friends, and my wife and I are so glad that there are angels on earth in the form of Dr. Van Horn, Zayn, and Jennifer. They were all incredibly kind, compassionate, and professional and in spite of having to play phone tag and change the day of our appointment a couple of times. It's not easy at all to do what Dr. Van Horn did, but he did so with the most calm, kind, and understanding heart. He explained everything to us very clearly and even went so far as to share things about himself and stories about his pets to help us through things. He was so patient and gave us all the time we needed to say what we needed to say. He was gentle with her and helped her not suffer any longer. Kara was in excellent hands with Dr. Van Horn, and I highly recommend him if you are in need of services for your pet in their last moments. It was the most peaceful day, spending time with our Kara on the couch on Christmas Eve, and having Dr. Van Horn help ease her passing, and now we're so relieved that our kitty doesn't have to suffer any longer. Dr. Van Horn even went so far as to make himself available to us if we needed someone to talk to in the future, and if I ever see him in the city, I would gladly go up to him and say hi. I consider him family based on how kind and gentle he was to our Kara. Thank you so much, Dr. Van Horn, and all of your associates, for helping our last moments with Kara be so loving and meaningful!

Cheryl is truly amazing. I had to reschedule a few times because I simply wasn't ready to say…read moregoodbye, and she was incredibly understanding, patient, and accommodating throughout the process. Her calm demeanor, compassion, and presence brought so much comfort during one of the hardest moments of my life. Charlie Bear was so much more than a dog, he was my constant companion for 15.5 years, through every chapter of life. Saying goodbye was heartbreaking, but Cheryl helped make an impossible day a little more bearable and Charlie went so peacefully. I am deeply grateful for the care, kindness, and respect she showed both Charlie and our family. Thank you, Cheryl. I cannot recommend you highly enough.

Dr. Ramos gave us the best case scenario for a sad moment. She was easy to communicate with ahead…read moreof time and provided quick responses via text. She entered our home with kindness and empathy and did everything she could to make the process painless for both us and our beloved girl. After two weeks, we received our Gingers ashes in a beautiful wooden box with her name on it. Highly recommend Dr Ramos for your in-home care departure.

Dr Araba is beyond impressive. She combines deep knowledge, humorous communication and seasoned dog…read moreengagement. Dr. Araba and her skilled technician Jennifer visited us today for the 1st Vet appt of our 12-wk old Great Pyrenees puppy. We had many questions ready, but her New Puppy Topics sheet and detailed verbal share answered all of our questions, and of course, all of the questions we didn't even know to ask. She was ready to explain vaccination Qs for travel (LA, valley, Tahoe. as well as planned international), grooming, micro-chipping, et al. Finally, we have a very experienced dog-trainer in our group and Dr. Araba was able to connect his expertise to her own recommendations, also bridging the gap for my own dated dog-raising history. Cannot recommend her enough. We're looking forward to enjoying the support of Dr. Araba as our puppy heads from 16 lb to 95 lb!!

We were referred to Blue Sparrow by a veterinarian at SF AMC after finding out that my sweet soul…read moredog of 14 years had a baseball sized tumor on his liver. We contacted Blue Sparrow immediately after accepting the fact that we'd be starting hospice care for my dog and could lose him any time. Due to the placement of his tumor, we decided that we needed a veterinarian to come to our home as we didn't want to risk putting him into the car. Immediately after the first appointment, Dr. Araba recommended a series of supplements that relieved his joint pain, and brought him back to a higher quality of life. In fact, we got nearly 20 additional months with him after having him see Dr. Araba for the first time. While it's sad to know that Tiger has crossed the rainbow bridge, I find comfort in knowing that I chose a veterinarian + staff that provided him the highest level of care and compassion. In fact, Tiger would even jump around and be excited at Dr. Araba's arrival for his regular appointment. Everyone at this practice cares SO much about the well being of your furry friend. I can't recommend them enough. Know your loved one is in good hands if they're being seen by Blue Sparrow!

I wish calls were answered, however, when I'm present the staff is Excellent! providing Great…read morecustomer service! My dog is happy everytime we walk into the doors of Park Centre Animal Hospital

We have been bringing our dog to this vet clinic for almost 13 years. In the beginning, the care…read morewas great, but in the past two years or so, things have gone downhill. The staff can be rude, indifferent, and sometimes unaccountable. Phone calls rarely get answered in real time. I've never had this experience with another clinic - if they can't answer, most will at least acknowledge you and put you hold. One time I even had to come in person because no one answered the phone, despite being on hold the whole time. When I walked in, there were no other patients in the lobby, so it's unclear why calls aren't answered. Again, there is a pattern of not answering the phone. I also have always found it odd and somewhat off putting that the front counter displays a sign suggesting the "most valuable gift" is promoting referrals to others. Very business forward... The last straw for us was having to wait two weeks for a tech appointment (for an injection) when our dog was itching a lot. They had no other options to help her feel comfortable in the meantime and didn't seem to care, so we ended up going to another vet who could see her the same week. We appreciate the care they gave our dog over the years, and we've always had a positive experience with Dr. Rabbi. Unfortunately, due to the drop in service and attentiveness, we will not be returning.

We've had to come here twice now. The first time, in 2023, our tiny kitten was diagnosed with…read morepanleukapenia. They were so kind, as we said goodbye to our tiny boy that we had bottle fed and raised from birth. The in house diagnostics are great. We didn't have to wait long at all for the test results. The 2nd time, we brought in our elderly girl. She was 16. When her vet turned us away when we came to tell them we were coming in (they told us "maybe tomorrow"), we headed here. She'd been sick a while, we knew it was coming. Of course, that didn't make it any easier. The staff here was absolutely wonderful. As soon as we walked in, they took us out of the lobby so we wouldn't have to sit with all the happy/healthy animals. They didn't question us, they saw her and told us we were making the right choice. They brought her a soft cat bed to lay in. They gave us all the time we needed to hold her and love her, until we were ready. No pressure. Then they allowed my 16 year old daughter to hold her beloved girl until she was gone. We were allowed more time with her. Then they gave us each a vile of her beautiful fur. We weren't rushed. We did everything on our terms/time. And our girl left this world surrounded in love. I would 100% recommend PETS Referral Center. I hope we never have to go back. But, we would of we had too.

Im writing this review to thank all the team at PETS for their honesty and empathy during one of…read morethe hardest moments I have experienced. I went online and filled out the forms necessary for an emergency visit. When I arrived they were already expecting her, despite it being 4th of July, things moved quickly. Our dog was of old age, not eating, and lethargic. I was expecting that it was likely she was in the middle of passing away, which the team confirmed. The team put me in a room where I could talk with my family and make a decision with them (since I was dog sitting and everyone else was out of town). While the decision needed to be made quickly about next steps, they were empathetic and patient with us. We opted to put our girl to sleep; she was in a lot of suffering. The doctor was so respectful and it was a peaceful process. Thank you for caring for our Chispita. We are grateful for a sad yet peaceful experience.

Dr. Saiki came to our home on the weekend after Thanksgiving. We were so blessed to have our kids…read morewith us! Dr. Saiki was able to accommodate us for such short notice with the passing of our dear loved dog of 16 years. She spent a lot of time with us and allow us each to grieve during the process and say goodbye to our long time beloved family member. I can't emphasize how wonderful it was to have her in our home! It was so special to have our loved pet comfortable with all of us by the fireplace on his favorite blanket.

Dr Saiki was able to drive to our home in Santa Cruz mountains to honor our precious cat. We loved…read morethat she gave us time to each say goodbye while the process was done outside in the sun surrounded by nature. Most peaceful death. We knew it was time when the cat had stopped eating and was loosing considerable weight. We choose to keep her with us to bury her in the yard. Would choose Loving At Home again.

Hands down, Christi is the best dog walker in the East Bay. She is a first a dog lover, who is…read moreconscientious, organized, and thoughtful. Her pack walks exhaust the dogs while being safe and exciting for them. Her dog sitting sets my mind at ease as she knows dogs, her level head and knowledge ensure peace of mind while we are away.

this is also a long overdue review, I have used BARK AROUND THE BLOCK for many years. and…read more her staff are excellent. my dog; Rommel, a French bulldog he absolutely loves walking with her. She socializes the dogs with the group walks offered in the afternoons or morning walk. during the ongoing months The scheduling and communication is excellent ! My dog has improved greatly in all aspects of his socialization as well as his obedienc. Believe it or not for his breed he is so chill now. He loves his group walks! The trails are varied which is fabulous and keeps it interesting for the dogs. I have been extremely pleased with the excellent level of service provided by Bark Around the Block She is deserving of the Best Dog Walker of Alameda for the consecutive years, it has been awarded to her Company!