The fried chicken keeps me coming back. And the okra. So yummy.The chili is also becoming a family favorite. The place is clean, staff is warm and friendly. We had Angela as our server tonight and she was just the sweetest. While we were there a group of 30 came in, no reservation, about an hour before they closed. I overheard them planning how to handle the group to ensure they had adequate coverage. Impressive! read more

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We decided to try it again. When this restaurant first opened, it was as good as its other locations. Then, leadership and personnel very quickly took a nosedive. Written reviews matched our secondary experiences. The service was disjointed, and uncoordinated, and the food, should have never been brought to the table. But the claims of, "Under New Management", offered some hope of reviving the standards that had previously earned their namesakes, reputation and growth. This morning's breakfast experience was an astounding disappointment. Greeted and seated by cordial, pleasant staff, we were a party of 3, occupying only the second table, at 9:15 AM. (That emptiness itself should have been a hint of what was to come.) It took much longer than expected just to get coffee and water. Still longer, to place an order, and nearly half-an-hour for the actual meal service. The quality of the food, was nothing short of astonishingly poor. Most notably, cold. Considering there were only two tables occupied in the entire dining room, the cold servings were the first indication of coordination, communications, process, and standards shortfalls. The food preparation showed the skillsets of a 12 year-old, trying to mimic Mom's kitchen routine. How can a restaurant cook not do toast? It was white bread, with a slightly stiff outer layer. Most people would describe it as, "stale bread"; not toast. The pancakes served with the "Lieper's Fork Favorite", were beyond belief. Three hard little discs, served cold, with chilled hard pats of butter, and NO syrup. I actually demonstrated to the very nice server, that the pancakes could NOT be cut with a fork. Again - could NOT be cut with a fork! Come on... They're PANCAKES! Not a single bite could be sampled, without the utility of a knife. I am not a small person. I tried three places around the brown discs to acquire a bite. Țhe effort was foreboding enough. Ì surrendered. The scrambled eggs and bacon were edible, though lacking temperature, and uncaring presentation. When the server saw that the pancakes were as fork resistant as a Frisbee, she took the plate to the kitchen manager. He was a nice, apologetic young man, who acknowledged that the pancakes were "Overcooked on one side..." He did offer to make more. I declined. I told him I sincerely appreciated his offer. But the issue was much deeper, than plastic pancakes. As indicated by the lack of clientele in a fairly large restaurant, there was a blinding flash of the obvious. They were squandering the owner's investment. The kitchen staff lacked the skillsets to produce the simplest traditional American Breakfast - and - the wisdom to refrain from placing it up for service. The plating looked SO incredibly bad, that it was obvious that both standards and personal pride were totally absent. The staff was nice. Ignorance is curable. Training, processes, and well established standards can develop nice people into effective business associates. It's not their fault. They have NO leadership directions. The owners have let them down. Țhose owners have had ample signals and time to cure these maladies. They have a model, in their other facilities - that's how / why they opened more than one restaurant. But those owners are apparently oblivious to the signals of absentee management, process inconsistency, and the gross lack of product standards, leading to failure. To those nice people working at Puckett's, I have a sincere recommendation. The best time to find a job, is when you already have one. Your current employer is going to fail; sooner rather than later. They will surely continue with their communications shortfalls. They will not tell you in advance. They will simply let you go when they finally lock the doors. Take care of yourself. FInd an employer who has a distinct business survival plan. Such plans, include coordination, process leadership, training, and holding a team accountable to perform to the standards they were trained to. You're not getting that. read more

Breakfast was terrific! We stopped in and had the throwback special early riser. Paired that with a couple mimosas and it was a great meal. Mary was our server and the service was prompt. Great experience! read more

We came back to Pucketts as we have always enjoyed their food and Service. . I love the Country Cobb salad, they didn't have egg to put in so I got extra fried chicken. Yay! My husband got the cheesesteak sandwich and a piece of cherry cobbler. Tiffany was a great waitress, and The manager Casey was very accommodating. We will definitely be back again. The atmosphere was nice. We do want to come back on open mic night read more

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(3.5/5) Puckett's in Hendersonville is one of those places I keep coming back to, mostly because it's convenient and generally reliable. The food is good, but I've found it can be a little inconsistent depending on the visit. One disappointment was seeing the sausage sandwich disappear from the menu. That was one of my favorites, and I hate when restaurants take away the dishes that keep people coming back. On this visit, I had the BBQ plate, and it was solid. Good flavor, generous portions, and overall an enjoyable meal. My biggest complaint has nothing to do with the food. This restaurant is absolutely freezing. My wife and I have reached the point where we bring jackets in June just to eat comfortably indoors. I appreciate air conditioning as much as anyone, but this place feels like it's trying to preserve mammoths. The atmosphere is pleasant, the staff has always treated us well, and the food is usually good enough to satisfy. That said, with so many strong dining options in the area, it's not at the top of my list. Worth a visit, but not necessarily the best choice in Hendersonville. read more

The service was great. The food came relatively quick and was amazing. Definitely will be going back again soon.

We are always pleased and satisfied when we go to Puckett's. We usually have server Marissa but On our last visit, we had server Mallory and she provided great service with a positive and fun personality. I highly recommend. read more

We were there Saturday morning for breakfast. Wait was 30 minutes, which is acceptable if the food/ambiance is good. This place failed on both. read more

We were greeted by Justin. He's the manager on site at this time. We were seated with no wait time and our server is Marissa. She's friendly, knowledgeable and patient. The ambiance is family friendly and well lighted with soothe music. Fried green beans were very tasty. My better half loved the fried green beans. OK hands-down the cook must've knew we were coming. Everything looks really good and tasty so I have to give it a thumbs up. I suggest if you haven't been you need to try it out thank you. read more

Puckett's Restaurant - This is Marissa - Southern Near Me - Hendersonville, Tennessee

Mallory was terrific! Brunch was delicious. Prices are great. Excellent experience. They honored our yelp reservation . No issues . read more

This spot is my favorite place to get some good smoked brisket. The sweet potato fries are my favorite side dish and everything tied with the spicy barbecue is the best. The staff are very helpful, sweet and fast and I love the live music that they have. awesome place to get some good supper. Thank You!!!! read more

Puckett's Restaurant - Southern Near Me - Hendersonville, Tennessee

It had been years since I had been to Pucketts but I had never been to the Hendersonville location. We had Mallory as our waitress and she was great!! Great country cooking food! I highly recommend to go to the Hendersonville location if you prefer a calmer atmosphere compared to Franklin and downtown Nashville location. read more

I went to Puckett's today for dinner. My server was Mallory and I got the beef brisket BBQ platter and peach cobbler for dessert, both were excellent. The best part though was getting to taste test a new cocktail they'd made called the 'Bee's Knees'. It was light, sweet and tangy, made with gin, honey syrup, lemon juice, and a touch of orange bitters. Wonderful ambiance and a wonderful experience. Thanks Mallory. read more

To put it simple, the service is not there. & the food is just ok. Nothing special. A real disappointment

I had the fried green tomatoes to start with. They was cooked exceptionally well and had a great flavor. I ordered the shrimp and grits that was totally awesome. Had a really great flavor. My server was Marissa and she did a great job. She had a lot going on and still managed to take good care of me. To Puckett's. She was friendly and had a kind spirit with a Sweet Soul. Could not ask for a better server than her. I will most definitely come back again. read more

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We went around 2:30 on a Friday and there was hardly anyone here. The staff were all super sweet, our server was also incredibly helpful and friendly. The food was AMAZING, the Philly cheesesteak was really good and a unique twist on a classic that worked really well. I also HIGHLY recommend the fruit tea. My husband enjoyed the pulled pork with mashed potatoes and green beans, the mashed potatoes where the star of an already good meal. We will definitely be back in the future!! read more

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Came for brunch after church, food was excellent and Mallory was great! So glad we have this in Hendersonville.

Mallory was so kind and helpful! She took good care of us even though we told her we are from CA! read more

Puckett's Restaurant - Pulled pork Mac n cheese - Southern Near Me - Hendersonville, Tennessee

Food was dry and tasted. Atmosphere was yuk Service okay. Both downtown and Hendersonville locations read more

The bbq brisket was tasty. The green beans were awful. The rest was just ok. The bathroom smelled bad (moldy or something). We went a couple days after Xmas so service was a bit slow since there were only a couple of them at the restaurant. I've been to the one downtown before and the experience was different. read more

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This is Puckett's newest location. And while the newness is apparent on several levels, I believe they will cruuuuush it here! Hendersonville has limited dining out options, despite its growth. And Puckett's will fill a void. Get your reservations as early as you can, as they book up very quickly. The smoked meats were as delicious as I know them to be from their other locations, and the baked beans, skillet mac and cheese and corn muffins make for quite the holy trinity of side dishes. The only miss for me is the smashed sweet potatoes. Just not enough going on there for what I was looking for. Overall, friendly folks and a great meal! read more

Puckett's Restaurant - Southern Near Me - Hendersonville, Tennessee

I feel as several others here. The food was not good. I had the brisket and it was dry. Done right, this should have been juicy. The mac n cheese was ok. I could have gotten the same at Popeyes Chicken. I paid too much for mediocre man n cheese. The waitress disappeared half way through the meal and I was left with empty glasses of wine and water. I don't know if I will ever go back to Puckett's. read more

We decided to take my in-laws to have a Sunday lunch at this place. Unfortunately, there aren't many vegan options available, but if you have a helpful waitress who knows the menu, you can get creative. Personally, I ended up ordering a salad with strawberries, walnuts, and vinaigrette dressing. The rest of my family opted for dishes that resembled bar food. I highly recommend making a reservation on OpenTable to secure a table, probably because it's a new place and not because of the food. Although they have live music, it's not available during Sunday lunch, which was a relief for us as we were seated right by the stage. The restaurant has a charming country decor and plenty of interesting things to keep you entertained while waiting for your meal. read more

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Emilee and Kylie were amazing! They took great care of us. Our food came out a bit too spicy for my mom and son and Emilee jumped in and made it right. read more

Lexxie did an incredible job for our table. We will be back. 10/10 service. Food was good, well prepared. Q

The service was amazing, Mallory was so kind and attentive! The bread pudding was incredible!

Stopped by for a takeout order. Mallory provided great service at the bar. Unfortunately, she was waiting multiple tables along with bar service. Very stressful and chaotic. In the end this easily added 30 minutes to the wait. The food is great and I'll be back, hopefully the support staff is better equipped to handle volume. read more

Went to Puckett yesterday. Gave girl 50.68 cash. Bill was for 43.68 for meatloaf and hamburger. Girl my change 6.00. I say you owe me a dollar. She said we round off we usually don't take cash. Well if you don't take cash if I give you a debit you going round off. This is offensive and wrong. Price for food high. Waitress seemed lost. But food was good. Will never be back pucketts in Hendersonville Tennessee. Gave girl 5.oo tip just what I do. Will never be back.... Deloresbloodworth@yahoo.com 2 stars read more

Disappointed with the entire establishment. PBR draft out of stock! Chardonnay out of stock! My BBQ PLATE was mostly burnt ends and fat. We sat at the bar with only 3 other customers. Rachel's service was good. Never had a visit from manager? The decor was clean and inviting. As more dinners entered it was mostly seniors. The Manager could have purchased his out of stock items at Center Point Liquors. I am sure Roy Rice would have helped Puckett's on a Friday Nite and thru the weekend! The one compliment I must mention is Puckett's has very reasonable PRICING! We also thank Rachel for her outstanding service and tipped appropriately read more

Food was great! the Brisket was my favorite Mac n cheese, burger, fried green tomatos, cheese balls were all great too!

Got here about an hour before closing but they were out of brisket and ribs. Not sure how that is allowed to happen. The food we got was average and classic southern comfort food. A bit heavy on the sugar but good food. Service was excellent. read more

The food was really good. We were there at lunchtime on New Year's Eve so we were there a bit longer than expected. The server we had, Tiffany, was one of the best and most down-to-earth person!! When we return to Puckett's we will ask for her again! read more

We've tried to be the rebel and cheer pucketts on here in Hendersonville but apparently it's still lacking in a lot . Just stopped in again for a drink and appetizers . They no longer have the half price appetizers . Hope they stay in business but no incentives for the customers . They are never busy . read more

Our server Lexxie was outstanding! The food was pretty good and the live music was wonderful. :) read more

Puckett's Restaurant - Chicken fried chicken - Southern Near Me - Hendersonville, Tennessee

This was our first time. Lexi was great. Patient, professional, and personal. Our group of 6 all tried different meals.

Good food! Lexxie did a great job! I got the burger and it was good. Would come back again. read more

WOW! We visited Puckett's for the first time and our experience was incredible. The staff were friendly and hospitable, the dining area was clean and had plenty of room between tables, and the added live music made for the perfect Nashville-suburb dining experience. The food was AMAZING. I could not suggest the Piggy Mac and Chicken Fried Chicken enough. My wife, who is the pickiest eater I have ever met, ate every last speck of her Piggy Mac! We hope to visit again soon next time we're headed to the Nashville area. read more

I had one bad experience at PUCKETT's, but the food was good. Today Puckett's provided a bbq meal at the American Legion Post 17 in Gallatin TN. Puckett's generosity and support of all Veterans is to be commended. The bbq was the best I have ever had and I have had many. Thank you read more

My wife and I had an enjoyable dinner and experience tonight at Puckett's Hendersonville. We've been here before, but tonight was exceptional. Mallory our server/bartender was great! Chris the manager, as well as Mary, saw that we had the best experience possible. The food, drinks and dessert were prepared and presented in such an appetizing way! Can't wait to come back! read more

Great service. Not the Puckett's quality I remember. I got the chicken fried chicken. It looked like a packaged piece of chicken. I would have expected hand breaded. Very salty. My wife ordered the pulled pork. Extremely salty and not what we have had from the Franklin location. It might be a while before I try again at those prices. It's one of those meals you want to get right and they simply missed the mark. read more