We used Yelp to find and reach out to the groomer. After inquiring on full grooming rates, we made two separate appointments for our dogs. Atmosphere in the groomer's shop was nice and clean and no hint of any odor at all which is a big plus. Another plus is that we got back our fur babies in an hour and a half--no kennel no cages. The groomer, Lee was very patient with our dogs. She said our puppy even fell asleep during the grooming. She sent us pictures of what had been done and also the before and after pictures. She also messaged us when our dogs will be ready to be picked up. Overall, good experience, good communication---highly recommended. We will definitely be back. read more

Lee does an Amazing job and cares for my boys as if they are her own!!! Gives me updates and anything if concern. I feel safe when they are with her, and they are a handful. She's the best! read more

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I had a wonderful first visit here. I have been searching for almost a year for a new groomer and I believe I have finally found one. My dog has never been kenneled, so finding a place that would not kennel her was very important to me. This groomer has a little play area that your pup can walk freely in before and after their appointment. Right when we walked in my dog was not scared at all, a little anxious because it was a new place but not scared. When I picked her up after her appointment she was relaxed and happy. My dog felt very safe here and she was definitely in good hands. I loved the way my dog was groomed and the amount of time and price are very reasonable. She was very responsive to my questions and she even sent me before and after photos of my pup when I was on my way to pick her up (she will give you a heads up before she is done so you can pick your dog up right after she is finished). I can tell the owner actually cares about animals and she is incredibly friendly. I definitely recommend this groomer! read more

Puppy Pampering Pet Spa - Before - Pet Groomers Near Me - Rancho Cucamonga, California

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I've been bringing my dog here for almost a year now, and I can't say enough good things. The customer service is great--thoughtful, professional, and clearly run by someone who loves animals. It doesn't feel like a traditional grooming appointment; it feels like I'm dropping my pup off at the cutest little doggy day care. She never kennels him, which I appreciate, and she always gives me a heads-up about any little scrapes or issues I might not have noticed at home. It shows how much she genuinely cares. Plus, she sends him home with treats, looking fresh and handsome every single time. She sends before and after pictures as well! My grooming requests are always executed well and clearly takes pride in her work. Her pricing is very fair--I pay $85--and for the level of care and attention my dog gets, it's worth every penny. Most importantly, my dog loves her. That kind of trust is rare, and I'm so glad we found her! read more

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Tried first time . For sure will definitely coming back. It will be our go to grooming place . It's the owner who's did grooming my dog, and she was nice and kind. Keep sending me the pictures and it only takes 1hour and 30 minutes. The previous place we used to go takes 4 hours, and never send me any kind update with any pictures. If you looking for best grooming place in IE. You need to try this place !!!! read more

Ty sooooo much! Last min nail walk up! 10/10 nice and short! Thank you! 10/10 lady was super nice to my baby dog!

I love how my puppies were groomed! I was so nervous because this was their first experience and she was so kind about it too. She said they were tough but that it was understandable since it was their first groom. I thought they looked so cute before but she worked magic and made them even cuter! read more

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A complete scam !!! Save your pets dignity and your money they are very vague about the services that are included in there prices and do the bare minimum I paid $125 for a small Pomeranian to get a full wash and hair cut and some color on her ears and tail come to find out that no I only paid for a wash and a small trim of her back side and paws and that everything else is a separate charge like ear cleaning and teeth cleaning which is understandable but they didn't tell us that I feel like I got a lot less then what I paid for and on top of that they did a horrible job all her hair is uneven and she lost all volume in her hair if you want your pet to get butchered bring them here !!! read more

Took a shot on this place and I absolutely love the way my pups hair and groom came out! Super affordable and fast! She was done in an hour and I love that she did a thorough exam and showed me some skin issues my pup had prior to her grooming . She made some recommendations and did a great job! I'll definitely be returning! read more

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My sweet girl was well taking care of her. She got a treat and a bandanna, and her nails were well trimmed (which has been a problem for other groomers) read more

Great customer service and took care of my dog like he was her own. There less than two hours and looks great. Definitely will be coming back read more

Puppy Pampering Pet Spa - My beautiful boy... - Pet Groomers Near Me - Rancho Cucamonga, California

The most unprofessional service I've ever received! I booked an appointment here and agreed on a time. A day before (on a Sunday) they text me asking to confirm before 1pm. This same day I got surgery and came out of surgery and replied confirming my appointment at 3pm. They replied saying it's over 1pm now.y appointment wasn't until the next day anyway what was the problem if I replied two hours later. They very rudely responded that I replied 5 hours after they text me. Very very rude and unprofessional. Please have better customer service and don't get upset when people don't reply as soon as you text them! read more

Puppy Pampering Pet Spa - Phone conversation - Pet Groomers Near Me - Rancho Cucamonga, California

Li is so awesome!! If I can give more stars I would. First things first, never had an issue with parking. There are plenty of spaces! Next, upon walking in it's such a cute shop! Lee greeted me so friendly and helped me decide what cut to do. I've been to plenty of groomers and she by far is the best! She takes her time with my baby!! He is sooo sensitive let me tell you. He's very picky with who grooms him. But Lee always does a spectacular job! You will not regret bringing your baby here. We won't go anywhere else no matter how far we are. King (my baby) always comes out looking fresh and adorable!!! One happy mama! Thank you Li! read more

Puppy Pampering Pet Spa - Pet Groomers Near Me - Rancho Cucamonga, California

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Had my baby's first grooming done here and she did a great job. Recommend this place ! He even got a treat to take home. So cute!! read more

Puppy Pampering Pet Spa - And my Frankie baby after!!! - Pet Groomers Near Me - Rancho Cucamonga, California

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My hubby and I were so happy with Puppy Pampering Pet Spa on the first visit, we took our doggo back on a second visit for grooming. We brought him in first thing in the morning on a Saturday and Li said it would be about an hour. We left our little pug in good hands and went out for breakfast. In about 45 minutes, we received a text message saying he was ready to be picked up. (Li also sends a picture of your cleaned up doggo when she texts you.) We paid $60 which covers a haircut, shampoo, dry, and teeth cleaning and that seems to be the going price. We're happy with the service, and our puppy dog is so fresh and so clean, clean! read more

Puppy Pampering Pet Spa - Pet Groomers Near Me - Rancho Cucamonga, California

I seriously love Li. My Charlie can be a biiiiit difficult and yes as his mom I KNOW he can be a hand full. And since he was a baby (fiesty at that) Li has been able to always make him look so fresh and so clean. Thank you Li for being so patient with my Tasmanian Charlie. We ALLLL know how loud he can get. little but oh my watch out In all seriousness Li does great work! Thank you read more

Li is so great and attentive to your doggie needs!!! I love the concept of her grooming salon being an open space for puppies to play with all the toys she has available for them. I paid about $75 for a haircut and all of the pampering services for my 6pound Chorkie. I highly recommend this groomer if you're in the Rancho Cucamonga area!!! read more

Puppy Pampering Pet Spa - After being pampered - Pet Groomers Near Me - Rancho Cucamonga, California

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Omg I was so nervous about leaving my baby Jake with someone he doesn't know.... don't judge he's my baby.... but when I walked in she was do nice my baby didn't seem scared..... I was so pleased with her services..... I have been walking pass this shop for year and I always told myself if and when I ever get my lil baby I would bring him here well finally I got him and as soon as he was ready I took him!!!! After his grooming he looked so cute but I think he looks super cute a lil getto too thank you so much read more

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My family drove all the way to Camarillo today to get an English cream golden retriever- and when we picked hiM up from the farm it was raining and so he was kinda filthy- I called Li and she didn't answer but texted me within minutes to see how she could help- explained Our situation and she was able to fit us in right when we would be getting back in town! So we booked the appointment and when we dropped off Obadiah I could tell she was a sweet person! She texted me within an hour to let me know he was ready and when I saw him he looked so fresh, clean and brand new! Her prices are reasonable and she did an excellent job! He didn't really want to leave when I came to pick him up hahaha! She gained herself a permanent customer read more

Puppy Pampering Pet Spa - Obadiah - Pet Groomers Near Me - Rancho Cucamonga, California

I found this place on yelp and am very happy with the job she did! My pup was deshedded and groomed with great care. We even got take home treats! I'll definitely be making monthly trips to upkeep my dog's grooming! read more

Puppy Pampering Pet Spa - Pet Groomers Near Me - Rancho Cucamonga, California

Took my puppy in for her first grooming and they did an amazing job. She was nervous at first but they really calmed her down and got her looking incredible. Thanks to Li and everyone we will be back. read more

This is the first time bringing our 14 years old Havenese to Puppy Pampering and it was an amazing experience!Our sweet boy did an emergency eye surgery one month ago and he is permitted to groom by the vet finally! Me & my husband did lots of reach to ensure our sweet boy is taken care well as his hair is a mess since he had to were the e-cone for a month while recovering. The shop is very clean and cozy and the owner is very professional and kind too. She made sure everything is cleared before the groom. The service was way beyond our expectation, fast and super reasonable price! Love that she texted the before & after photos and update with us! Our sweet boy looked so smart and happy :) Can't wait to bring our other pup here. read more

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I am very happy to have brought my fur baby here to get pampered. I love the fact that Li uses communication via texting to let me know the prices, the pickup times, and how my baby looked before and after. When you first walk in, it's a cute environment for the fur babies. After my fur baby got pampered, she received a cute treat from Li. I would definitly come back here again! The location is right next to a smoke shop. read more

Omg this place is wonderful!!! I messaged with the groomer with all my questions, as this was my dogs first time having the pampering experience of a groomer. The groomer was great at answering all my questions. I felt very comfortable when meeting her. She took care of my dog very well. Marlie was happy with her first experience. Thank you so much for taking great care of my fur baby!!! read more

Puppy Pampering Pet Spa - Pet Groomers Near Me - Rancho Cucamonga, California

Highly recommended! Always able to set an appointment within like 5 mins! I could even set an appointment via text. To top it off every time our puppy visits she always gets treats to take home! read more

Puppy Pampering Pet Spa - Oh and when your pup is ready you get pictures - Pet Groomers Near Me - Rancho Cucamonga, California

My dogs had gone a few times here, but recently the owner has become more rude and combative. She's always been kinda rude, but not combative when we want a particular cut for one of our dogs. She texted me one thing to make an appointment with a new price but called right after saying she won't take my dogs after I turned down her request for 15% off for a five star Yelp review when she called. I highly do not recommend her anymore and who knows if all other reviews weren't brought. read more

Puppy Pampering Pet Spa - Pet Groomers Near Me - Rancho Cucamonga, California

I am very happy that my dog has Li as her new groomer! Today was my dogs first time being pampered by Li and we both couldnt be happier. Li showed great customer service today and was very accomodating. I took a chance by calling her on saturday and asked if she could do same day appointment. She originally told me she was all booked and asked if we could schedule for the next day. I told her i had plans and she asked if would mind my dog coming in late and being her last appointment. That to me is great service. I will make appointments earlier in the week from now on! I love that she sent me a text with a picture of my puppy daughter! Its a nice touch knowing how your dog will look when you pick her up. I love that my dog wasnt locked in a cage and she is very reasonably priced! I will no longer go to petsmart! I would highly recommend! Thank you again Li! read more

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Li did a great job ! We loved her service ! She is very nice person who did an amazing job on our 3month Yorkie puppy. At first we were scared because our little baby doesn't do good with strangers but Li was very professional. My husband and I waited outside the grooming place and Li would send us messages of our little puppy before and after pictures. We fell in live with our baby once again! He looked like a little cute toy . Li is the best, definitely recommending her to other people with little dogs. We trust her ! The prices are also great ! Thank you so much Li ! read more

Puppy Pampering Pet Spa - This is him after Li gives him a beautiful haircut - Pet Groomers Near Me - Rancho Cucamonga, California

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My fur baby first grooming experience. I found this spa via Yelp. I'm so glad I did. Li the owner responded to me quickly and got him in. I will definitely bring him back. He got the whole works. read more

Puppy Pampering Pet Spa - Mr.Ojitos - Pet Groomers Near Me - Rancho Cucamonga, California

We wanted to have our pug nice and clean for the start of the holiday season, so we decided to take him here to be groomed. My wife found Puppy Pampering Pet Spa on Yelp and called for an appointment, which turned out to be later that same day. The pet spa was small and clean, with a few play pens for the doggos and assorted pet treats and accessories for sale. Owner Li was nice and did a fantastic job of getting our little buddy all cleaned up. After my wife and I ran some errands we ate some ice cream at nearby Crepito's and Li texted us a photo of our dog when he was ready, right on time with her estimate (about an hour and a half). Our pug has never been cleaner, so we'll be returning here soon. Five out of five paws for Puppy Pampering Pet Spa! read more

Puppy Pampering Pet Spa - Our pug all cleaned up, hanging out in the play pen while we settle the bill. - Pet Groomers Near Me - Rancho Cucamonga, California

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I was recommended by friend of mine. I was a little worried after reading reviews. I walked in thinking I would get someone with a really strong personality. Instead I got a groomer who is passionate about her work. She was so sweet to my little guy. Her place smells really good, super clean. It was a cute little place and we definitely will be back. I just loved how she groomed my little guy. Super clean and not to short. Highly recommend her. read more

I do not have a dog but every time I take my son to get his hair cut next door, there are cats sleeping in cat trees in the window and that really makes me happy every time. One is a calico and two are black and fluffy. I love them. So you should go there if you want to see quality cats. read more

Li is such an AMAZING groomer! We are so glad to have found her Pet Spa. Not only does she do a great job, but she handles the dogs like they're newborn babies. She's very careful and detailed when it comes to her grooming and care for your doggie... She's also very sweet and our dog, Lucy, did not feel scared or uncomfortable with her in any way. We love that she has her own dog and 2 cute/friendly kitty cats on premise. Her place is immaculately clean and inviting to not only dogs but to any customers. Please don't take it personal if she does not answer you calls, it just means that she is currently taking good care of another client and giving that furry friend her undivided attention. Dear Li, "Thank You So Much" for taking such great care of our Lucy. We will forever come to your spa to get Lucy groomed! You are the best and the sweetest!!!!! Xoxoxo Lucy & Lily read more

Puppy Pampering Pet Spa - Lucy after Li doing her magic.... Always thankful for being gentle and sweet to Lilys Best Friend... - Pet Groomers Near Me - Rancho Cucamonga, California

We are SO happy with how our pups were groomed with Li! We just moved to the area and went to a different groomer last time. They missed so many spots on both dogs, and charged us extra because the little one can be a bit of a handful when he doesn't feel safe. Li was so nice when we were scheduling the appointment, and ready to start working on them when we dropped them off. She was very kind when we met her and I was relieved when I saw her interact with the dogs. My dogs tend to be a little nervous, and her shop was very nice and calm for them. She kept me updated throughout their grooming with pictures, and cut them both exactly the way I asked. I could not be happier! We will only be taking our pups to Li from now on! read more

Puppy Pampering Pet Spa - This little guy is a little fearful and shakes when he's scared, but his cut is perfect!! - Pet Groomers Near Me - Rancho Cucamonga, California

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This woman has got to be THE rudest person I've ever encountered. Don't waste your time!! My dogs were even scared of her too. My pups needed a cut. The regular groomer has been out of commission and they were over due by a month. She was more concerned with why they looked the way they looked (saying my little guy was matted when he was not), just really belittling my groomer, instead of what kind of cut I wanted. Needless to say, we walked out. She had the nerve to YELL at my daughter when she had to go back inside to retrieve my dog's collar. If I could give her ZERO STARS I would!! Save your pup the stress and go around the corner. There's a FANTASTIC groomer on Haven!! Li, learn some customer service!! Screaming and yelling at the people that keep you in business will get you nowhere!! It says a lot when my babies were scared and didn't want to be there. And when I said my puppies were a month past due for grooming means they haven't been groomed for nearly THREE months because of my groomers family emergency. You really do need to learn some people skills!! read more

The only groomer I trust with my pomeranian! The spa is always sparkling clean and the grooming prices are very fair. Most importantly... No cages! Text communication is easy to schedule appointments and for pickup. Li is very friendly and I can tell she is an animal lover. My Pom and I are so glad to have found this spa! read more

Puppy Pampering Pet Spa - Pet Groomers Near Me - Rancho Cucamonga, California

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My brother raved about her pet grooming but he has a little dog. I had my doubts because my boy is about 90 pounds. But after the first visit I'm completely sold. She's quick to respond and doesn't waste time. When I used to take Hank to PetSmart he would be there for 3 hours just for a bath. It was a bit frustrating. Not here... I'm completely satisfied and will continue to bring Hank here read more

Puppy Pampering Pet Spa - Hank - Pet Groomers Near Me - Rancho Cucamonga, California

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Love taking my puppy here. Li does a great job with his hair and always gives him a goodie bag with treats when we pick him up. Definitely recommend this place read more

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Loved every part of my dog's experience at Puppy Pampering Pet Spa! First off, VERY clean and it is evident that the owner loves animals and loves her job! She takes her time and there are also no crates for the pups while they are there, which is refreshing! I will 100% be bringing my dog back regularly! So happy I found this place! Another great perk is that she sends photos and videos of your dog while grooming and while they are playing after the grooming. read more

Puppy Pampering Pet Spa - Pet Groomers Near Me - Rancho Cucamonga, California

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As ALWAYS, a great job by Puppy Pampering! Unfortunately Buddy, 20# of attitude, doesn't like when He is being pampered. Pets Mart could use some of your fine skills! A Great Groomer, but truly should only be used by small lap dogs. Buddy is a rascal, and the groomer is relaxed and petite. So many many thanks!! GREAT JOB!!!!! read more

Puppy Pampering Pet Spa - Pet Groomers Near Me - Rancho Cucamonga, California

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