I will just simply say that they came in, did a fantastic job. Was fast and extremely friendly and now the carpet looks great. Hire them! read more

I have a large dog that enjoys bringing the dirt inside! My carpets now don't even look like I have a dog! They are now the only company that I will call to clean my carpets. You will not be disappointed with this service! Another plus is it doesn't take 24 hours to dry. The first room was dry even before they left! Go above and beyond to make sure you are pleased with the service! Can't wait to clean my carpets again!! read more

Peter was very professional and explained the options for cleaning my heavily soiled carpet. Afterwards my carpet looked great.

I was so pleased to with my experience from Pure Clean yesterday. Beginning with my call, Jenni was helpful and explained how we could get sewage water out of our carpet. And she fit us in just a few days later. Then we had an EXCELLENT carpet cleaner, Brandon, who set very reasonable expectations with the level of staining over my carpet. He explained the process, packages, and I was pleasantly surprised by the cost of the entire project. I was more than pleased by Brandon's patience with my 3 young children, interrupting us with their curiosity. :) When I returned home to SUPER clean carpets and no staining, I was thrilled. I was concerned that some of the stains could not be completely cleaned. But they are all gone and my carpet feels and smells new again. read more

Worth every penny! This is what customer service is supposed to be like. From my first call and scheduling the appointment to the carpet cleaning itself, I was thoroughly impressed! I wouldn't change a thing. Extremely friendly, on time, quick, and excellent cleaning job. We had carpets, linoleum, and a rug cleaned. It's never looked better and it smells great. We have two dogs and it's been hard to get odor and stains out. Pure Clean did it! In the past, we had another carpet cleaner come in and we almost couldn't tell afterwards. This time we used Pure Clean and they made our place look new again! I'll never use anyone else. Plus the technician that did it was incredibly nice. You can tell he cares about his job and takes pride in what he does. I wish more services were this good. I will absolutely use Pure Clean again and would refer them to anyone!!!! Thank you. read more

Everything with Pure Clean was great! It started with a "heads up" call letting me know they were about 10 min away. They brought a carpet to hold all the cleaning tubes so my floor wasn't a mess. Ben's thoughtfulness with the walk-through and information made me feel at ease knowing I was getting just what I needed for my house--not just what the company needed to sell. And the carpets looked amazing. Ground in spots were gone like magic. And best of all, it's green! I'll definitely use this company again. read more

Update: I have had my carpets cleaned three more times by Pure Clean since my last review. I want to add their consistency and brand-integrity places this company in a completely different league than their competition. Today, technician Brandon Fogg, began the cleaning process, but the high-traffic areas in my 10+ year-old carpet were being stubborn. I was ready to give up and buy new carpet, but to my surprise Brandon cleverly implemented an additional strategy that saved my old carpets once again! I signed up for Pure Clean's 30%-off-every-three-month service in order to avoid close calls like this in the future. Maybe I'll get another year of two out of this carpet! Thank you Brandon and Pure Clean for the best, most thoughtful service ever! read more

Incredible! Waited a bit longer than we should have to get the carpet cleaned, but after, it looked and felt like new. It's so soft. We had some areas where the carpet buckled and left lines, even after re-stretching. After the cleaning, the lines were no longer visible. Pure Clean is very knowledgeable and friendly. Prices are reasonable. I also had a coupon I purchased for a three room special. Definitely would recommend Pure Clean! read more

Heard about Pure Clean from a local radio station (KTTH) and decided to give them a try, even though they are not the lowest priced carpet cleaning option. I liked what I heard in their ad, about how they clean without using a ton of water and soap so that no residue builds back up. I called to make an appointment, unsure at first whether or not they serviced Renton, but they do. Brandon arrived within the appointment window I was given; he scoped out our carpet and gave his recommendations. He was very friendly and professional. We got the Silver level cleaning and the floors look great! We will use them again in the future. read more

Nathan was very pleasant and professional. Had my upholstery and carpets cleaned. With three cats and a dog in the house it sure needed it! I would recommend Pureclean and use them again. read more

Donovan did a fantastic job reviewing services and options for cleaning our rental carpet. He answered all my questions and gave me suggestions for the future as well. The service was neat, clean and quick. I love that they bring their own water and truck out the dirty water so nothing was left at the job site. I have recommended PureClean to a lot of clients and am another happy customer. read more

We were impressed with pure clean. He was right on time and got right work. Eric was a really nice guy and explained the process thoroughly. That have a really cool process that cleans way better then we have had before. I waited a couple weeks to see if the stains came back (our carpet was pretty filthy) and they never did. So, here is my positive review. I recommend these guys for sure. read more

Nathan came today and cleaned our carpets, and I honestly couldn't be happier with the way they turned out!!! My carpets looks new again! Between two kids under 5, two dogs and the red wine spill the other night I truly thought there was no hope. I gave pure clean a shot because of their obvious 5 stars. Nathan was extremely kind and informative. After walking through the house and measuring he gave me my quote, and honestly, I was expecting something a lot higher. He was here for a long time, which in our opinion was very good. Most other places we have hired have been in and out in an hour. Nathan removed all our stains, ones that other companies had tried too but couldn't, including ink stains in my office. I'm so excited I finally found a company/service that actually does their job well!! Thank you Nathan and thank you Pure Clean! read more

What a fantastic job Pure Clean did on our carpets. They literally look new and feel great. My wife who was home at the time talked about how courteous and professional Peter was making her feel confident in his abilities. I will be sure to call on them again and will heartily recommend Pure Clean to anyone needing clean carpets. read more

Had Pure Clean do our carpets a couple weeks ago. Eric was very pleasant and knowledgeable. I wanted his honest opinion on our downstairs, because we thought it really needed to replace it. After Pure Clean It looks awesome and we may have another year on it, unless the stains rear their ugly head. So Far so good. It was way more expensive than I hoped for, but feel comfortable with the outcome. Impossible to get a bid on the phone, due to so many variables. read more

Fantastic experience with Pure Clean. Brandon came out to our house, which was in dire need of carpet cleaning, after he was done the carpets looked brand new. We would highly recommend Pure Clean to any friends or family. read more

We hired the Pure Clean team to clean our carpets and they did a great job. The tech showed up on time, was courteous, and our carpets look great. The only slight glitch was that we had to remind them about a discount we were offered - if we hadn't we would have been charged more - but this is a minor issue. We'll hire them again next time! read more

There done! The rug looks amazing! It had 6 years of dog and kids ground in and although it's a bit warn from wear and tear it look almost new. The stains and smell and dirt are gone! Thanks Ben for you professional and sincere service. I will be calling again and recommend you! read more

As the owner of a auto repair shop you can imagine how the carpets in our waiting room and offices can get pretty dirty with walking in and out of the shop all of the time. Based on the other floors I have seen them clean and their ability to clean the carpets without leaving them soaking wet they will definitely be our first call when it's time to clean these again. read more

Best ever! I have had my carpets cleaned at least yearly for over 30 years and Pure Clean was far superior to any other service I have used. Eric was so easy to work with and the carpets look amazing. Even better was that it cost $300.00 less than last year. Great results, great technician and great price. Highly recommended. read more

I have been a happy, satisfied customer for years. They are always timely, efficient and respectful. More importantly, they always do an excellent job with our carpets. Their work makes our money well spent. read more

Great customer service. Called to have our area rug cleaned. It had not been done since purchase, which was in 2008, Since then it has been walked on, spilled on, cat yacked on, and put through the usual torture an area rug gets. I called Pure Clean because they were high on the yelp list, and because they answered their phone. :) I am so glad I did. They picked up the carpet same day, and a week later, they delivered an fresh clean carpet. It looked and smelled fresh and new. They were great and I recommend them to anyone looking for a great product and great customer service. read more

With three kids and a dog our furniture and carpet takes a beating. We have tried many carpet cleaning companies and by far we like Pureclean the best! Using all natural ingredients is important for our family's health and Pureclean's soap free remover still leaves your carpets soft and spot free! Eric did an incredible job getting stains and dirt out of our cream colored dining chairs too. He is friendly, personable and honest. We would recommend Eric and his team to anyone! read more

There are way too many carpet cleaners in the area. My basis for choosing one was: 1. Previous reviews 2. Eco Friendly 3. Responsiveness of staff Not much to say about previous reviews. All the reviews say that Pure Clean does stellar work. They don't bother with chemicals, they guarantee their work, and they respond to emails and calls REALLY quickly. With some other companies I would have to follow up several times just for them to answer a question of mine, so those were ditched right away. I had Eric come out to my house, albeit a bit late. He did call ahead of time but because of a system mixup (supposedly) I didn't get the call until close to the end of my arrival window. Not a big deal. Eric was courteous, professional, and explained everything that he was going to do for me. He didn't start any work until we discussed all the options and his recommendations. I was also happy that he didn't jump to the expensive packages right away. I told him my requirements and thoughts, then he came up with what he recommended. It was great. After cleaning, my house looks great and doesn't smell like chemicals (win!). Kudos to you Eric. read more

Just had Pure Clean in to do my carpets. I live in an apartment and the carpets weren't in the best of shape. The look even better then when I first moved in. Donovan was easy to work with and was very accommodating of my decisions to keep price down. Very satisfied. Thanks! read more

Fantastic job... Very professional service, carpet looks new. Donovan did a great job with our house. Really great service :)

A few years ago we used Pure Clean and they did a wonderful job. They worked their magic on our old apartment carpet! The staff was friendly and the price was reasonable. read more

I was going to rent a unit and do it myself. Bad idea. These guys are great. The carpet looked new after they did a deep cleaning.

Zeb was a really cool guy. He arrived right on time and explained the entire process well. We have never used a commercial carpet cleaner before so I cannot compare this company to another, however, I can say my carpets are completely trashed and Zeb worked hard at them. He got stuff out that we were not sure would. Some stains were still there but I'm not sure anything could get them out. I love the bonus referral program they have and the fact they explain good ways to take care of your carpet. I spent more than I had budgeted for but in the end we are happy. read more

Best carpet cleaning experience ever! I heard the ads for Pure Clean on the radio and when I needed my carpets cleaned, I looked them up online. I was able to schedule my appointment online, received a quick courtesy call to confirm and set the date. The tech arrived exactly when scheduled, I showed him the areas to be cleaned and he never suggested any additional services. Upon my approval of the price quote, he got to work and finished exactly when he promised, leaving my house clean and fresh with no lingering "carpet cleaning" odor -- the carpets were fully dry within about 3 hours and they look perfect. I'll definitely use Pure Clean in the future to maintain my carpets, area rugs and upholstery. Peter was fantastic! read more

I had my carpets cleaned today by Donovan. He was early (bonus) and very nice. He walked my condo with me and recommended the Platinum package (based on my carpet condition) which I happily accepted. I have two dogs, so my carpet needed a little extra tlc. I'm happy to report that my carpets look awesome! Whenever I need a cleaning in the future, Pure Clean will be the company that I call! read more

Just had another impeccable experience with Pure Clean! We always receive the best results and incredible service. We are so happy that we signed up to have Pure Clean come back every 9 months to keep our carpets and upholstery in the best condition! read more

Brandon did an excellent job cleaning 5 rooms to remove odors from our Dog. Pure Clean was courteous, on time and knowledgeable. We will use them again. read more

Great customer service experience. I had an appointment the day after I called. They arrived within the quoted time window. Our carpet is only about 2 years old, but had spots from spills and pet accidents. The carpet looks brand new now and smells nice and clean. I really appreciate that it doesn't smell like chemicals. I opted to purchase some sort of stain protectant treatment, which added to my bill. We will have to see in a few months if it was worth it! I'll try to remember to update. They also gave me a spray bottle of their spot cleaner "in case" there are any future spills or accidents. They promised it was better than anything at the grocery store and wouldn't leave any residue, etc. read more

After my little dog had a couple accidents on the carpet I decided to call pure clean. Eric came to my apartment and was gracious and friendly. He went right to work and cleaned my carpet in 45 min. My carpet looks brand NEW and I couldn't be happier! Thank you Eric for the outstanding service you provided! read more

Wow- I am impressed with Pure Clean Carpet Cleaners! I called today and spoke to a very nice woman who answered my questions and got me a same day appointment. Then I got a call from James 10 minutes before my appointment to let me know he was on the way. James was very personable and polite from the first. I was most concerned about my pet stained carpets so he used a special light to shine on all the spots where my cat stained the carpet - way more than I knew about. After I got over my disgust at my cat, he gave me some solutions as he offered three levels of cleaning. We agreed on a solution and he got the job done. James was very impressive as he was efficient, helpful and polite. It was such a pleasure meeting him and I highly recommend James and Pure Clean Carpet Cleaners. read more

The last time my carpet was cleaned was 2016. These guys just cleaned my carpet again, and as usual, the carpet is back to it's pristine condition! You can't go wrong with PureClean. And they donate to Make a Wish as well. Excellent service, evironmentally friendly, and importance placed on charitable work - you can't get any better than this company! Thank you Mike - you inspired me today with your outstanding work - and my gorgeous, clean carpets! read more

Perfect service! Set up and communication was easy. Had to wait a few weeks for a Saturday appointment but it was worth it. Very friendly and professional staff. Donovan did an excellent job. Everything was explained and discuss prior to any work being performed. We had our three bedrooms cleaned; only took 1.5 hours. Wish I had done this sooner. We will definitely be hiring them again. read more

I'll recommend Pure Clean if you are looking for someone to do a top quality job with the latest technology and equipment, environmentally friendly and safe cleaning methods, and are willing to pay for it. The guy was excited to get work cleaning the carpets and did an excellent job. I'm likely to use them again. Here is the overview: Scheduled the appt with no problem for the date/time I wanted. Showed up on time ready to go. Did a professional job using what appears to be the top of the line equipment. They seem to take good care of their equipment and treat your home with equal respect. I could tell they were professional when they put bumper guards on all the corners and stair posts so their hoses wouldn't leave marks, even wore booties over their shoes to keep the floors clean, stuff like that, the little details that make a difference, they have it dialed in. I normally roll my eyes when I hear people talk about carpet cleaning chemicals somehow being environmentally friendly. But I have to say from what I can tell, their system didn't use a bunch of suds and soapy foam like I'm used to seeing yet they got the carpets really clean. They dried really fast too without any musty smells or funky chemical odors. The bottom line is the carpets got much cleaner and I'm very satisfied with the work they did, even though it wasn't cheap. If you want minimum dry time with maximum dirt extraction, using the most environmentally and healthy cleaning system these are your guys. read more

Our experience with Pure Clean was amazing. My fiance and I were both fed up with the tough stains in our carpet, owning two large shepherds tends to have a toll on the carpet... Some stains I was sure would not come out. I was totally wrong. The gentleman that came to clean our apartments carpets did a very thorough job, was very professional and left our carpets looking brand new. I'm still in awe of how clean they look. Some of the people who have complained about their prices need to remember that you really do get what you pay for. We would have happily paid MORE than what we did for the exceptional job they did. They are very fair and reasonable for a professional carpet cleaner. Believe me, we've had our fair share of negative experiences with this before calling up Pure Clean. Bottom line: wonderful costumer service ( we got an appointment within a couple days of calling), a CLEAN and brand spanking new carpet look and feel and we didn't break the bank paying for the level of service that was provided. Thank you Pure Clean, I have no doubt we will be calling a few months from now! read more