Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

Zona comes very highly recommended and I now know why. They were very professional and helped me…read morewith my insurance claim. Mary, in particular, went above and beyond to help me during a very tough time. Thank you Zona!!!

Why are we giving Aaron and his company 5 stars? Because we can't give him 6. We discovered some…read moremold under our bathroom sink, and through the referral source, "Thumbtack," found "A + N Restoration." After calling his company, Aaron was at our house within a couple of hours. He was incredibly personable and knowledgeable. He explained everything in detail and got started with the remediation and repairs the very next day. He has remained in regular contact with us, has been very quick and responsive to our questions, has been immaculate in his work, and even stopped by on Sunday to check on the progress. Aaron is an inspiring young guy with an incredible work ethic and entrepreneurial spirit. The company he started several years ago is the type we should all support, offering prompt and personal service and high quality work. While we hope to never need his services again, we hope that this review will lead others in a similar predicament to call "A +N." Thank you, Aaron!

I called A&N Restoration for a quote on my mold issue and they came out very quick, gave a…read morereasonable quote and provided a timeline of how things would go. They were able to work with my schedule and did great work. Definitely would hire again!

These guys are awesome. Gabriel came on immediate notice and gave a very professional and upfront…read moreassessment. He was honest and gave very affordable and relevant suggestions instead of just throwing out high expenses. The guys that did the job Isaiah and Joseph were both stand up guys that were clear, detailed, and highly efficient in the damage resolution and clean up. There is not enough to say about how great the service was and if I had to go through this again I would recommend them a 1000 times over.

Thank you so much for being on the job late just to see my problem. Obviously I don't want this…read moreproblem of mold, but, that's why it's important to have confidence in the company cleaing it up. Steve Masizo of Masizo Restorations reached out to Gabe of Trilogy to come by tonight! Thank you for excellent customer service, Steve and Gabe. J.

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

Jorge was great at responding to my questions and keeping me updated with the process/project. Him…read moreand his team did an excellent job cleaning the house and removing the biohazard waste. The house looks 100x better now! Jorge also took the time to go over some other potential issues he found while in the house I otherwise would not have known. Great service all around.

Elite solutions owner Jorge made himself available immediately to come check my water damage. He…read morealso provided me with a written estimate immediately and included a great explanation of each step. He was very knowledgeable and informative. I really appreciated how he always made himself available to answer all my questions. Thanks, Rayka

As another reviewer here said, Dale Cillian is ethical and upstanding. We employed Biopro for a…read moremajor clean-up in a family member's home. At first we hired another company and they did a poor job and behaved unethically. Dale, however, was thorough, compassionate, and committed to his work. The house was in terrible shape and no one in our family lives in AZ. It takes a lot of trust to invite a company into your family home. Dale delivered! Not only did he complete *beautiful* work, transforming the tragic and awful state of the home into what felt like a new place, he completed the job with a sense of detail, thoroughness, and integrity. He does not cut corners. Totally honest and kind. Hire him. I did a LOT of research and the quality of his work and the ethics of his business practices make him the only choice for biohazardous clean up in the Phoenix area.

I do not think there is a more ethical and honest guy as Dale Cillian the owner of Biopro…read more Although you never want to have to need a company that does crime scene clean up. They really are the only company that is licensed by the state. If it is not done right it can be deadly toxic and they don't do scary shortcuts. I would recommend his company to anyone in need of this type of service.

I can't hardly explain how I feel about Preferred Choice Restoration and their people,  but I will…read moretry! Both the Demo and reconstruction side of this company were PHENOMENAL! The stress of having your home torn apart and put back together from The crazy amount of leaks (8 in my case) is a feeling of uncertainty and unpredictability... this caused me so many worries,  stresses,  and moments of tears. To be honest though,  i learned so much in this process,  and the first lesson was trust! The trust that there ARE people who have gifts that I don't!!! I needed to trust that the gifts of these people would heal my home! When I decided to lay down my feelings,  open up and let go and let things flow,  every stress and worry went away! It started with releasing those stresses when I spoke to STEVE from the Demo dept of Preferred Choice.  Him and his crew were literally like family!!! Super professional..... you know,  it could be easily uncomfortable with huge men around but NO.... these guys were super fabulous!!!! The coolest thing is you realize as professionals.... they're human too and when you talk to them... they really connect and you realize WHY THEY DO WHAT THEY DO and it all comes together that WHY trusting them is important!!!!! It def relived my stress! I adopted them as my brothers lol!!! There's no way I could do what they do! Now,  Steve left me in the hands of Ryan,  again... now scared of transition lol.. but I trusted that if STEVE said RYAN was amazing,  then I knew Ryan was amazing,  because STEVE IS!!! I can't not trust his word now,  he's shown me nothing but honesty, transparency,  and professionalism. Now here's Steve..... SUPER friendly,  blunt but kind,  very transparent which is important because there's no hidden agenda and he provided his AVAILABILITY JUST LIKE STEVE! If i called,  they were there,  NO MATTER WHAT! When 3rd party companies made a mistake,  Preferred Choice MADE SURE TO FIX THEM RIGHT AWAY!!!!! The advocacy the RYAN had for me,  my home, and my family was beyond fabulous! His patience,  follow through,  and advocacy was brilliant! You know,  too prove that relationships matter to preferred choice.... even though the Demo guys were done with their job,  I still got calls from them checking up on us!!!!!! Thank you for that STEVE! There was one worker that stood out the most to me (outside of STEVE and RYAN of course)... They were all amazing,  I just wished I could remember them all (but i remember their faces!).... Buutttt..... A.J. was such a consistent,  hard worker that came early,  stayed late,  kind,  professional,  and asked questions to ensure satisfaction or choice! I LOVE THAT!!!!! HE WAS A TRUE ROCKSTAR n if i could hire him just as my handy man,  he'd be my GO TO!!!! I'M IN THE FULLEST OF GRATITUDE for the hard work and dedication of this company and their people.  They are literally like an extended family, and I wouldn't want anyone else Working on my home with such a HUGE JOB!!!!! THANK YOU THANK YOU THANK YOU BEYOND WORDS! I OWE Y'ALL A PIZZA PARTY ;) I hope your boss let's me!!!! Love love love Preferred Choice! YOU DESERVE THOUSANDS OF STARS, NOT JUST 5 !!

Preferred Choice has dragged their feet on a small bathroom project. Repeatedly try to communicate…read morewith them work out a schedule to start the project finish the project it's a small bathroom project for my elderly mother dragon and feed promising tomorrow after tomorrow after tomorrow I do not recommend this company at all. Waste of valuable time .SMH