The owner and service manager are very helpful and knowledgeable and fair , I recommend!

Great shop for the average car owner. Brought in my car for an oil change. They had a spot available immediately and the owner's very nice. The place is well situated in La Habra and has lots of places to eat right nearby. There's even a bowling alley across the street. Great value for the service. Now that we've moved here this will definitely be our home shop. read more

Purrfect Auto Service - Purrfect Auto Service garage, front. Faces Whittier Blvd. on the Southeast corner at Cypress. - Auto Repair Near Me - La Habra, California

Closed, apparently permanently. They also don't answer the phones or have a voicemail set up.

I've been coming here for years and they never disappoint. However, Eddie went above and beyond for me today and exceeded all of my expectations. I will never go anywhere else. 10/10 recommend :) read more

Hello came in not that long ago for an oil change on my Honda civic 2018 turns out my car had a bigger issue and needed a throttle replacement big thanks to Eddie for helping me out! My car feels so great and better than before prices are very fare they offer snap payment plan and they always make sure the quality and value is 100%. read more

Under new management. Eddy was very nice and helpful. I got in and out quick for a full synthetic oil change. Prices are reasonable as well. Will be coming back for the future. read more

Purrfect Auto Service - Auto Repair Near Me - La Habra, California

I absolutely love this shop. I am a local in La Habra. I've tried many spots to get my car serviced. I come here regularly for my oil change. Never had any issues. The staff has always been very responsive and thorough. If you're looking for a reliable auto shop. You won't be disappointed. Fast service & inexpensive. HIGHLY RECOMMEND!!!! read more

The best prices in town!! Fast wait time, great services and honest people. Would highly recommend for any service need. read more

This place closed down and reopened under a new name.. this place totally messed up my jeep and took my parts... the guy that worked on my car mentioned he had the same car... it took 3 months to get my car back and when I git it back it made noises it never made before.. I had to file a claim so they finally "fixed it" and by that I mean not really because they took care of one problem but leaft others. My dar just never was the same..now not even two yrs later im having the same issue. Head gasket, radiator, oil cooler and they said my timing belt was still manufactured but supposedly this place changed it out... i still have my receipt. They charged me for a new one..... so i honestly feel this person switch out my parts which woukd make sense for the 3 months they had it and all the bs excuses they gave.. they said place that does the heads took that long. Bs we went and had it done in hr.. for 1/3 of the price they charged.. i cant do anything now because they change their name but i can warn people.. get your parts... ask for proof... dont trust these people....biggest mostake of my life.. my car is under 90k miles and it seems like im changing out all my major parts...and its a luxury car. I drive it around the city only , so theres no tear on it. It started having all its problems after coming here...all the mechanics I talk to agree that the parts I'm changing should not be going bad and some do look forced out. One parts even super glued..and when I got it back I question my engine.. I really wished I had took a before pic because I know it was different, like it cams back with more space... so heads up read more

I took my car in to Purrfect Auto to repair an oil leak and slight engine misfiring. I was charged $1000 for the "completed" repairs and brought the car home. The car has the exact same problems now that it is home and the mechanics won't fix it without charging me more money. So, if you want to spend $1000 to have your car NOT be repaired, take it to Purrfect Auto, La Habra. read more

I've been a customer for years and always had good service, until last month I had my brakes replaced and paid 1550, for front brakes and routers having they done the job correctly I would have no issue even though it was very pricy, when I went to pick up my car they stated it was not starting I never had that issue before not sure if they left light on and drained battery or something but I purchased a new battery and then I seen they broke my emergency brake !!!! My brakes are also making a squeaking and grinding sound I'm afraid driving my car. I brought it go there attention and they stated that they could not help me unless I paid to have the emergency brake fix or brakes redone after they broke it !!!! I would never ever come back to this place and I will also let everyone know this is no longer a good place to take your car. Very sad because I like to get my work done locally I used to always be assisted by 2 brothers who owned the shop and when asked to speak to the owner they referred me to another man who was rude and who was ok with his employees taking advantage of a senior citizen. If I could give a zero I would. This is wrong this should be illegal. I'm out 1550 and can't drive my car. read more

I hired them to replace my transmission. Once I got my truck back there was still a problem with the transmission. They made multiple attempts to "fix" the problem, giving me my truck back after each attempt. Every time, within 1 mile the problem still presented itself. This back and forth spanned 90 days and 5 attempts. Multiple false promises and "guarantees" that this time will work, I decided to just take my truck back. I took it to a different shop and they determined that the problem was the transmission. Their recommendation is to replace or rebuild. While I paid Purrfect Auto to install a factory transmission, the other shop I went to says that it is in fact NOT a factory transmission. That other shop... the Chevrolet Service Center. I recently sent Purrfect Auto a demand letter notifying them I will be suing them. It has now been over a week and they have not tried to contact me once to settle this matter. I will now be filing a claim with BAR, Bureau of Automotive Repair. read more

if I could give 0 stars I would. I took my vehicle for a regular standard oil change, after it was done they try to tell me the the drainage bolt was stripped and not tightening properly. tried blaming the was faulty, but it wasn't leaking before I brought it in and the drainage bolt worked perfectly fine. they stripped the bolt and tried to wrap a metal wire around it so it can hold better. this place is horrible do not come here. they try to charge you for unnecessary stuff that isn't needed. I feel bad for the people who don't know about cars. these people take advantage of that. beware of these snakes read more

Great friendly service. Eddie is helpful and conscientious. I have been coming here for years and always had good service.

I went in for an oil change very last minute it was about 5pm right before they closed, Eddie was such great assistance with his amazing customer service, the value from the oil change was worth it with his customer service towards me and the other customers there, definitely going back! I would definitely recommend to family and friends read more

We usually use coupons to gauge a new place. We had a coupon for and oil change and a 30 point inspection. This failed location miserably on all fronts. The trouble started when the man taking my information got both my name wrong and my address wrong, despite several corrections. I was then told the work would be done in two hours. I returned at that time, and was told the car was in the back. The smart key was openly in the car with the windows down. When I got home to view the inspection, there wasn't one. I called the facility and they apparently hadn't done one. When I told them I had a coupon with a free inspection, "the manager will call you back." No one did, and a follow-up call did not address it. The car started running rough. I took it to a more local mechanic, who said it only needed an oil change and a couple of minor tweaks. So it's likely Purrfect charged me without doing ANY of the work I paid them for. Sadly there is no way to prove it at this stage, but I will make sure everyone I know is aware of this. read more

Took my wife's car and my car to Purrfect today for oil change. The manager, Eddie, was very cordial and immediately honored the coupon price. His crew handled the service very quickly. I've gone to the same place for oil changes and service for 40 years, but as of today, I have a new destination for oil changes and service. read more

This smog center will try to scam you. Had a mechanic named Wayne who ripped parts of my engine hoses out during a smog test. He will try to negotiate $1,500 - $2,500 to get most of the work done in their shop that will let it "probably" pass. The back lot is full of a bunch of non working cars, take it as a sign. read more

I received a coupon in the mail for oil change for $11.99. I called and of course they are OUT OF STOCK of THAT TYPE of synthetic oil but DO HAVE the kind that'll cost $39.99 instead. Full of it! False advertising. This happened last time at the La Habra location too. So I called the Whittier one and was taken care of properly BUT they are quite a ways into Whittier so I guess I'll just look for an HONEST place in La Habra. read more

First mistake was going for a cheap oil change a year and a half ago, with coupon. A couple days after, check engine light went on. They said it was my EVAP switch. Didn't fix and it went away. 2nd oil change, check engine again. They said oil switch and the oil was leaking. Strange. No oil on my parking place but okay. Didn't fix right away. 3 weeks later, ran out of oil. Took it in for repair. Spent over $1000. Got it back 4 days later. Check engine light went on again. Took it in. Ano ther over $1000. Sounded so bad but was done with them already. It's been about 3 weeks now. Check engine went on this morning. Note: no problems prior to that 1st oil change. I can't make a statement I can't prove. Let's just say ... Watch it for that cheap oil change. read more

So I take my car in for a front brake pad replacement to Un-purrfect auto. Also my front wheels felt wobbly when braking. So I figured with pad replacemenot and having rotors turned would help the problem. The wobbly problem still existed so I took it back for a check-up. Well the gentleman behind the counter went into a bunch of whys. He stated that I had the cheap pads installed. That's why it's wobbly. Now if it had this problem before why would the new pads affect it. They are good there not backing up their service. They talk to you like you dont know anything. Have gone there many times but never again. read more

They are very unprofessional they left a choke / scratch in my car called them out on it. They cleaned it and said they did not like me tone. They are horrible will never go again . read more

Surprised this place is still open. These people try to rip you off. Brought my truck to get checked on. Frank says I need 3 things, which I already replaced a month ago.... when I told him that he said "ohh let me scratch that off" They don't inspect your car, they just tell you a bunch of shit you don't need. Beware do not take your car here! read more

Prices are the best around. Guys in the office are super nice. Highly recommend Call first to make sure you can get in quickly read more

Went to take my car for an oil change. They told me it would be done in an hour and a half. I came back after an hour and a half and they said "we tried calling you" but they had the wrong number written down. Then the guy acts like he's mad at me that he tried calling and I didn't pick up. He then says they couldn't even do the oil change because I had an oil leak and that I need to get another $1700 worth of work done. Work that I've already had done recently. Horrible attitude and tried ripping me off. Stay away from the cheap oil change bait. read more

Came here for smog check with their coupon in hand. Bryant greeted me with a friendly smile and explained the extra SUV and certificate fees, which was no problem because it was stated on the coupon. I had my credit card ready with all my paperwork, but said he didn't need that yet, but asked for my car keys. He opened the office door and gave them to a mechanic, but didn't return to the office, so instead of staying in the waiting room I decided to enjoy the fresh air just outside the office. I sat 30 feet from the door in plain site and watched the mechanic move my car and lift the hood. 15 minutes later I am signaled to come into the office. Frank, who I learned later is the owner, tells me that they have done no work yet, because I "disappeared" and couldn't find me, and needed me to sign the paperwork. I said that I assumed my part was done since there had been no further communication and no one called me in, even though I was always available. He then rudely told me that I did everything wrong from the start when I drove in the wrong entrance. I did enter the parking lot from Cypress Ave., and parked in the rear, as the front parking spaces on Whittier Blvd. appeared to be full. There is no sign anywhere indicating that Cypress was not an entrance. I didn't appreciate the ridicule, and wondered why this conversation was necessary. He printed the paperwork and I signed the forms as requested. The service was completed in short order and I signed and paid for the work. I appologized for any confusion on my part, and then drove home. I reviewed the paperwork and discovered that I had not been given the coupon price, so I drove back immediately, and asked Frank for an adjustment. He stated that would be impossible and that I should have presented that to him when the paperwork was being done. I said I had presented it to Bryant when I came in at the time of ordering the service, as per the instructions on the advertisement. Yes, absolutely, I should have reviewed the invoice before signing, but Frank's total unwillingness to take care of his customer and find a solution was inexcusable. I do not understand how a company can spend hundreds of thousands of dollars on advertising to bring customers to their business, only to waste it all with such poor customer service skills. Kudos to Bryant who, at least had empathy for my situation and said he would call corporate, but in the end I received no follow up. read more

A couple years ago, I was visiting a friend and needed an oil change so I stopped by here since it was the closest. I could sort of notice that something was off about my oil change because it only took them 10 minutes, which I know some places are fast, but it was definitely too quick. After my oil change, I got it checked by a local place where I lived and sure enough, the mechanic physically showed me that my oil filter was never changed. Lesson learned, always check or ask to have them show you. read more

I like this shop. Came here for a couple of oil changes and brakes and Frank has always been fair with his prices and service. Last time I got my brakes done, he charged me less than others had quoted and when I called him to let him know my brakes felt a little weird, he didn't give me any attitude, he said "bring the car in anytime". I did that and he made some adjustments. My brakes work perfectly now. I appreciate a business that stands behind their work. I'll be coming back for sure. Thank you Frank!! read more

My car would not pass it's smog check and the best group of guys I have had the pleasure of meeting, repair my car and explained why this happened. I recommend the place to all the ladies and dudes who want a straight answers, honest people who look at you in the eye and have manners many shops don't do. Any other problems my car has in the future I will definitely bring it to Purrrfect Auto La Habra read more

My father took his vehicle in for a simple oil and filter change, we ended up checking under the hood and it still had the same oil and filter!!! They never changed it! My father went back to confront them and they said that they did change it and got upset with my father for confronting them about it. Cheap ass auto service it's far from Purrfect!! My recommendation is to take your vehicles to get serviced somewhere els besides this place. read more

This place is a rip off! every time I have had service to my vehicle, they they find any and everything to charge you for. Think about it they spend all that money in coupon advertising coupons to sucker you in. I will NEVER will go to these crooks again! read more

This happened a couple of years ago. Don't know if they are the same owners now Aug 2018 I have had the fake oil change pulled on me. Got home, looked at drain plug and oil filter to make sure no leaks. The old filter was still there. Went back and had them redo everything insisting that I watch the whole process. Also reported them to Bureau of Automotive Repair and BBB. read more

I hate leaving this bad review but it's been sitting with me since the incident happened. A few months ago I took my car into Purrfect Auto and was helped by Frank and the other guys who have always been so helpful since I had started going before the world shut down. But this last time I went they were attempting to fix my map sensor again/ computer ( on going issue with my car ) and while they were doing this they had my car for a week and had one of their mechanics take my vehicle home during this time my car was broken into and things were stolen I had spoken to frank on the phone multiple times before I picked up my car and was never told it was broken into and when it was time to pick up the car they had me pay my deductible and let me go to my car. ( map sensor issue came on immediately as I turned on my car and check engine light is still on so nothing was fixed ) I noticed a blanket missing and that's when I went back in to ask about it. Frank said he had no idea what I was talking about and said he didn't know I started crying because it was my grandpas blanket and he had just passed away just a month before and that's when he turned to the guys working asking if anyone saw a blanket and then turned back to me and was like idk and then decided to be truthful and tell me my car was broken in to but they had the window fixed. They would have let me drive off with glass shatters in my car and all if I wouldn't have noticed that missing blanket amongst other things. When I went back to my car broken down because of the sentimental value of the blanket Frank came back to my car before I drove away and apologized and offered free services and to bring back any receipts for refund of the items that were stolen ( I don't / still don't have the money to replace those items ) I didn't go back after this incident and it's been sitting with me heavily knowing that they were okay with letting me drive off not telling me someone broke into my car and this can happen to others. After this incident the police showed up to my house and not because I called them but because they arrested a couple of people and found my ID on them and wanted to check if I was okay. I just wish they would have been honest and maybe I would feel differently since they were all so very nice. read more

HORRIBLE! I wouldn't take my car back here if it was the last place on earth. The car overheated across the street from this shop and they charged $150 to replace a hose and took over 6 hours to do it. The last time this happened to me it cost $100 and took less than a half hour. I won't bore you with the details, so lets just say every single element of my dealings with them was sloppy, amateurish and downright suspect. If a bunch of gypsies broke in overnight and took over the business they could have run it better. When they called to say the car was ready, they gave me a long list of other repairs it required, including a distributor cap. Since I had just put in a BRAND NEW distributor, I knew that was BS. When I said so, the guy sputtered a bunch of excuses and "of course" he could tell the distributor was brand new, etc. There is a totally honest, though not cheap, repair shop called IV Auto Repair not two blocks up Whittier Blvd. towards Harbor. Go there. read more

1st time here bc of a smog test. Pennysaver coupon leads to a $25 smog test including certificate. Otherwise test is $30 plus cert. Felicia at the front desk is real cool and friendly and cute. Several bays to do repairs. And its pretty busy. American/English-speaking technicians. Parking lot is ample but only a few parking spaces. If you get hungry, there's the bowling center's coffee shop and some restaurants within walking distance. Lobby is clean with a large magazine rack holding probably 50 issues of auto and celeb gossip mags. Comfy seats. Flat screen with cable. My experience was just so so bc while i was the only customer there for a smog test, I was there for 1hr 30min. Others were in and out within 30min for an oil change. They forgot about me. Sorry but that's inexcusable. TIme is valuable. They need to work on some sort of order and some sort of chain of responsibility. Because of this, I won't be back unless they drastically change this and improve. read more

Awesome service. I couldnt understand why this place has the ratings that it has. I was calling around for a standard oil change and needed my tires rotated and balanced. Other places charged too much for the tire job, but Purrfect quoted me about $52 for my needs. Friendly staff and I didnt have to make an appointment. Thanks! read more

Disappointed. Took my car here for a smog and oil change. The only reason I went here is because they advertise such a low cost for oil changes....but they don't tell the full story. They only show you the cost of the labor so what I thought should have been a $18.99 oil change turned into a $55 oil change! Will not be coming back here. read more

So my spouse needed a smog check and found a coupon for these guys in the pennysaver. The guy does a check of the vehicle and its been running just fine but now it needs the serpentine belt replaced their is a crack by the engine the transmission needs work and its a 2010 chevy hhr. This is our first smog check on the vehicle and gets routine care done. I was at work when all this happened I didnt get to check the reviews until I got home only to get a call from my wife telling me all this. The car passed smog but the 30.00 dollar smog cost my wife a credit card bill. read more

For me, trust is the number one factor in determining a good auto repair shop. I've been driving a car for over 22 years now and finally can say I found a shop I can TRUST. Two other factors play a role in finding a good shop, service and quality of work. Another two traits this shop possesses. Save your time and money and do not go to any other auto repair shop in La Habra. Frank and the boys will take care of you. read more

This place is such a rip off. I went here because my check engine light was on. The guy at the counter charged me 45$ just to read some codes to tell me what was wrong with my car. I looked on Amazon and you can buy the same code reader for 35$ fyi. Then he said 4 senors needed to be changed. I took my car else where to get a second opinion and the other mechanic checked my car for free and told me only one senor needed to be fixed. read more