They don't charge extra for guacamole which is great. Food quality is not bad and portions are good. Service was friendly and prompt.

We're not big on fast food, but these "wrap while U wait" types of operations don't seem as junky as the burger places, and the food appears to be fresh and a good selection of ingredients to customize your dream faux-Tex-Mex dish. The adult menu is OK, with a smallish taco salad (in the optional-but-free edible shell) being my favorite; I get the grilled chicken topping, a bit of guac, the spicy salsa on the side, and it's a pretty filling meal. I will say, the edible shell is not as crisp and delectable as I've had in other places, but it's OK; probably better not to eat the whole thing anyway, from a calorie and nutrition point of view. The children's menu is very good, inexpensive considering it comes with a small nachos or burrito or taco (large enough to fill'em up, not large enough to bloat them) as well as the included drink and dessert (we specify a milk and an apple sauce). Service is fast and very pleasant and the people on the line and at the register are just really nice. They are friendly to the kids. When people seem to be enjoying their jobs, we enjoy eating there more. They have a frequent diner club which is worth it since it's free and you get a free chips just for joining, then a free entree as you rack up points (about 10 meals gets you one free meal). read more

We have been to this place since it was opened. The food and service have been fine in general. However, the cashier worked there this afternoon had a very nasty attitude today. She showed me a very cold face and she did not talk to me when I talked to her. What is going on there??? You bet I am not going to this restaurant any time soon!!! read more

Everything was nice and fresh here. No complaints! Thankful I arrived 5 min before 12 because the place got packed! Nice staff too!

We really like qdoba a lot and we're regulars in Burlington. The food in this location and the service is not comparable to the one which was in Burlington. This review is more for the location and not qdoba per say. read more

Our family is a fan. We generally avoid all fast-food with our kids (they've never been to McD'S, and our son is 7), but make an exception for Qdoba (along with, occasionally, Chipotle (which of course is owned by McD's...)). Qdoba overall is fresh, tasty, and we love that they have healthy options for kids meals (applesauce, plain good ol' milk, etc). Good salads, soup too. We were happy to see this open in Lexington, which has a dearth of restaurants relative to some nearby towns. The service at this particular location has been slow, but improving. Guess that's normal with any new location. Good stuff overall- if you haven't tried this place with kids, do. read more

I am a Qdoba fan! The pace of service has always been fine. The employees are friendly enough. The guacamole is FREE! I like their chicken quesadillas. Their chicken is not spicy like Chipotle. Plenty of seating and parking. Good place for lunch! read more

This location is newer (2012) and they do a nice job with the service so far in a few visits. My issue remains that I haven't found a "wow" meal yet and a lot of the food is disappointing compared to some of the other chains in this space. It's clean with friendly service, so maybe a new menu can improve my rating in the future. read more

Been on a taco/Mexican crave. Met up with with my friend who works nearby to eat some Qdobs. Got the taco bowl, opted out of chips and got the taco shell instead. It was good; like the flavoring of the chicken. Habanero sauce with 4 star spiciness really wasn't that spicy. But overall it was filling and the place was busy. Somewhat a troop, but if I'm around the area again and I'm craving Mexican, I'll make a stop. read more

First time at Qdoba and I am definitely a fan! I am a vegetarian and chose the "naked" burrito (which is like a burrito bowl at Chipotle). All of the ingredients were fresh from the rice to the veggies to the guacamole and the bowl was a very generous size. Staff was extremely friendly and quick and the packaging made it easy to eat on the go in my car (which can't really be said for all Mexican food!) I also liked that they offer about 5 different salsa choices from mild to super spicy so you are able to get the heat you prefer. Only reason I took off one star was because the menu was a little confusing at first, but everything else was great and I will be back! read more

It's about time we had a place like this in Lexington! Fast, healthy, and delicious food in a great location.

First off, I would have given ZERO stars if it allowed me to. I have been to this place 3 times, ALL 3 times were horrible!! Third time I promised to not go back if I experience the same service. Bad Service, food is cold and old at times. So anyways, I go to this place, the person who takes my order is always RUDE, I mean always, she barely speaks, and when she does she gives that evil look and speaks fast and with a low tone, and I barely understand what she says, and I am fluent in English LOL, and I am always nice to her, I always ask her nicely to speak up but she just does not. One of the times, she did not even have gloves on but I didn't give a sh!t about that to be honest and I let it go and never said a word. Also, based on my experience, all 3 times I have been there I sat down, and every time they would stare at me while eating and when I notice it, they all start laughing and start speaking Spanish, not being racist here but come on!!! This is ridiculous!!! NEVER GOING BACK AGAIN. read more

Qdoba catered our 50 person event on Nov 6, 2013. When I went to pick up the food, they were still boxing it, but I could see why: the lunch line was very long (full of people from Hanscom AFB) and the staff was really doing their best to keep up while short-handed. I hated to give them last minute requests, but they were very gracious about it. The food was AWESOME. Two people came up to me after to remark how fresh the salads were, how well the steak was seasoned, and how they could taste the lime in the chips. Several in our group are from Africa, and they accepted the chicken burritos with pleasure. I myself had corn tortillas, and I was surprised how thin, light and fresh they tasted. 45 minute after I brought them to our venue, the tortillas were still warm. Very nice! The salad ingredients were very fresh and crispy. People loved the brownies. No leftovers! A catered meal can be ordered on Panera's website with a few clicks. I couldn't easily order from the Qdoba website. When I called to put in the order, the rep explained that Qdoba is actually a West Coast company, making inroads in the East Coast market. "There is only one person to handle all the marketing, including the website." I haven't checked that out, but, if true, it explains a lot. I still don't know how to pronounce the name, though. read more

I should start by saying that I'm a creature of habit; this is also why I gave this restaurant 4 stars. I tend to order the same 1 or 2 dishes and while they're great (and obviously I love them) I agree with other reviewers that there aren't a whole lot of options. That said the staff is amazing. They're really friendly and they keep the place very clean. I tend to stay awhile and read and they never try and rush me out which is nice. I've also noticed that this Qdoba location is VERY busy on weekdays during the lunch rush but the weekends aren't so bad. Definitely the place to go in Lexington for a quick, delicious burrito! read more

The taco was 1960's white suburban bland. The place was clean and the ingredients seemed fresh, but there was no taste. My 12-year-old daughter loved her taco, because she doesn't like anything with flavor. read more

I wasn't a fan. Server was rude several times. Food was bland and unexciting. My heart belongs to Chipotle, which serves tastier food, better chips and guac, significantly better salsa, and has an overall better atmosphere. Qdoba was depressing. I cannot see my family going back to Qdoba. read more

Have eaten there on several occasions when I'm in a pinch. Food is on par with Taco Bell. The carnitas and beans can be watery so your tacos or burrito drips. Tables and floor are usually uncleaned. read more

I have had several bad experiences here. I keep hoping it will improve, but when I went this week, I was VERY disappointed. I think it is this location in particular, because other Qdoba's seem to be a bit better. Although in general I don't think it compares to Chipotle which is very good. This last visit my family and I ordered 4 veggie burritos. Not only was the service poor, but the food was horrible. And I was SO hungry, so was primed for a happy experience. The rice pieces were hard, like they had been in the heater too long or not cooked enough. The salsa tasted soury and not fresh and in general the whole burrito sort of tasted very bleh... I hope this info can add to any possibility of improvement! Please work on it, because I love a good fresh burrito and I will go often! read more

My family and I really enjoyed the food and service when they first opened, but recently have stopped patronizing due to the total lack of caring on the management and even some staff. They don't seem to have any concern for the customer. It's just a rush job to get you out the door and hopefully give you what you asked for. Some of the staff tried hard but the manager who was working was cold and borderline rude to customers and staff. It's too bad as we had really enjoyed the staff and managers when they first opened. Good food and staff go together. This is lacking in staff. If they change the management we'll give it another try. Until then there's Chipotle a short ride down the road. read more

Today I went here and there were 16 people in line and only one person preparing food. Slow as molasses. This is pretty typical of this restaurant. Hire some more people already. read more

I used to work for this location when it first open about four years ago. The business was fun to work for and the employees were like a family and made almost everything by hand. This has been the case for the last few years until today when I went to qdoba. The employees didn't know the menu ( except one awesome blonde woman) and the manager took his time checking me out and half way through ringing me up walked into the back room to joke around with his employees. Also some of the best deals on the menu no longer exist like the " you pick two." Let it be known they do have some awesome new tacos. They highlight the expensive things on the menu and ignore the cheap options that only experienced customers would know about. Many guests walked out because of the long line and chaotic atmosphere. All in all it has gone downhill tremendously. Sorry qdoba in Lexington, I will not be back. read more

This Qdoba is the worst. The food is pretty good but the customer service is terrible. I work at another restaurant down the street and sometimes stop by here on my way home for dinner. There are usually only 2 or 3 people in line in front of me, but I always end up waiting 15-20 min to get a burrito...it is agonizingly slow. So today I ordered online about an hour before I got off work, thinking that this would solve the long wait time. When I got there it was pretty empty, only one person in line. I went up and said I had ordered online, the kid said there were no orders, then looks on the computer and says it's not ready yet. He prints something out and puts it on the line and walks away without another word. I walk over to the guy looking at the slip and ask if that's my order, because I don't want to wait for it, since I put it in an hour ago. He insisted it just came in, so I just said I didn't want it and walked out. Neither of them had an apology or even an explanation or anything. I am in customer service and would never treat a customer like this! I have given this place many chances, but won't be going here again. For a "fast food" place, they really don't have the fast food service. Too bad because the food is pretty good. read more

This location has terrible management. Seriously poor management team, that seems to constantly threaten to fire their employees if they do not comply with their ridiculous rules. I was in one day and was waiting in line, and overheard a conversation the manager was having with what sounded like an employee - the day before an enormous blizzard was set to roll into town, they were yelling (very loudly I might add, while their store was full of customers) that there was no way this employee would be allowed to not come into work during the blizzard. This, being after the schools had already been shut down for that day, and most businesses had announced being closed the next day well. I can only imagine this poor employee was saying how difficult it would be to even get on the roads safely, let alone drive in the blizzard. This manager was having none of it was practically screaming at them over the phone. Truly despicable behavior, many customers could hear what was happening and were clearly disturbed. I personally could not handle this behavior and left to go eat lunch somewhere else. I hope the company looks into this location and does a serious evaluation of the management team, you could see how uncomfortable this conversation made not only customers in the store, but also the employees who were working at the time. I hope for their sake something changes in their manager, and soon. read more