My nails turned out just fine, but I'm giving the low review because the female manager was very rude both times I came in. One time I saw her totally chewing out a young male employee right in front of everybody. And both times she basically has been sitting on her cell phone in the waiting area acting like everybody is bothering her when they ask a question. It just doesn't have a welcoming environment unfortunately. read more

Update: changed 5 stars to 1 Someone else did my nails on May 9th in late afternoon. The technician was nice and I WAS happy with my nails upon leaving. But when I made sure she knew I wanted a new set, she made sure to tell me they would have started soaking/removing while I was getting my pedicure. Which I DID tell the receptionist when I came in. But was made to feel as if it was my fault. Then they had the receptionist come over so each could do nail removal on a hand to save time, they wanted to use a false tip to slide under my nails to pop them off. This often hurts and I don't like it, and the proper way is to soak them of in acetone. When I stated I don't like that way and wanted them soaked off, the receptionist just walked away seeming annoyed. At checkout, I was charged for all the specifics that I didn't know was even a thing and I feel as if it was backlash for taking their time? Full set, length (my nails aren't even very long), shape (is this stuff not included in full set fee?), design (which I was prepared to pay), and soak off, which I had not previously paid. I hear them always ensuring people are aware of charges but they did not say anything. So it was $88 which I about expected, and I still tipped $20 cash that I went to the ATM for and came back with (and $20 for my pedicure that was $80). Morning of May 13th, my pinky nail cracked from underneath upon light pressure, in the middle of my natural nail. I left it on and planned to have it fixed that day when I could. I walked in at 6:09 on Saturday knowing they close at 6:30. The same receptionist was so rude and said they are closed for the day, which she repeated once I said I was just there to get a nail fixed that I had done just a couple days ago. They reluctantly had someone fix my nail, but both kept acting like they couldn't see the crack. The man was nice, however all they did was put acrylic on top and repaint it, which was only to strengthen the crack below, it didn't fix it. I knew this was due to time and it wouldn't last. But clearly they don't care. May 17th, my pointer finger cracked the same way, from below the acrylic. This set was done too thin. Jonathan did my nails right around March 15th and they had lasted GREAT until May 9th. 8 weeks and these ones can barely last 1. Just now, May 25, my original broken pinky just broke badly and now I will have to remove it or get it fixed from scratch. I don't think it's too much to ask for a set lasting 1-2 weeks that I spent over $100 on, and I'm reluctant to even go in. All in all, go to Jonathan for anything hand related or don't bother. And don't expect the light eyed younger receptionist to listen or be friendly. read more

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Paul was amazing. No wait- a little pricey for the area. I will be returning next time!

I'd love to give 0 stars if I could. 1 star is very generous. I called ahead of time for an appointment the following day for a pedicure for my husband and I. We arrived on time and were immediately told to go wash our hands. Not sure what washing our hands has to do with a pedicure, but okay. We were then told we would have to wait because they were busy. We ended up waiting about 15 minutes for our scheduled appointment. Isn't that why you make appointments...so you don't have to wait because you have other things to do??? Once in the chairs we both opted for the Exfoliating pedi- $40 plus an additional $20 for gel for me. This pedicure was supposed to be 40 minutes long but was rushed, services were skipped just to get us out of there and get the next people in. Once I got home I noticed a blue tint on my freshly pink painted toes. So, I called and spoke to Austin, the front desk person. I explained the situation to him and was told that I could come back in and they would take a look at it but I'd have to wait at least 30-45 minutes to be seen as everyone that came before me would get help 1st. I explained that I have a flight to catch in the morning at 5AM and was in the middle of packing so I didn't have time to wait around so I would appreciate being seen as soon as possible. One thing Austin did note in a very snarky tone was that there was no way they would give me a refund for my money. At this point I hadn't even asked for that. I was just asking to be seen right away so I could go about the rest of my busy day. Austin said he would talk to his manager to see what could be done and put me on hold. He got back on and said "you can come in but you will just have to wait for however long it takes for them to get to you. The manager isn't going to do anything for you and definitely won't give a refund. I explained I didn't have time to wait around and had too much to do, is there anyway they could give me a credit for next time and was immediately cut off and told "no, that's definitely not going to happen!" By this time I'm upset, not only are they not willing to take my circumstance under consideration but Austin's lack of empathy, poor attitude, and snarky tone was offensive and rude. This is the epitome of poor customer service on behalf of the manager and Austin, the front desk person. I will not return here for any type of service at all. They have poor customer service and the feeling of them trying to rush to get you done and out the door to get another butt in the seat to make money is atrocious! We felt undervalued as customers. Their lack of concern for customers and their satisfaction is lacking in a huge way. If you're looking for quality services and product....stay far away from this place! read more

Always a great experience at Qnail Bar! Been coming here for several years! I am always satisfied with service!

We were a walk-in, early morning. They took us right away and had us out quick too. Tran did a great job on my daughter's nails. We will definitely be back. read more

Best nail salon in Goodyear hands down! Extremely busy almost 7 days a week so I recommend making an appointment ahead of time. read more

Qnail Bar - Skin Care Near Me - Goodyear, Arizona

This place so nice and clean.they're so friendly and professional.my daughter loves her nails design. We will be back

I'm sorry to say hit or miss. I first visited over 7 months ago and the service was FANTASTIC! Really it was! It was a hustling, bustling shop full of friendly smiling faces! Especially the Owner ( and he still is a treasure!). But ..... As the months wore on, I started to get hit or miss the mark on my services but the final straw came earlier this month. On May 2nd, I came in for a 2 pm appointment, I was not seated until 2:50 pm. I had to wait because I was going out of town to a University Graduation and celebrations ! I I allowed the nail tech to talk me into powder dip instead of reg acrylic, my usual. He hurried through the process as there were many people still waiting, but since it was my first time with dip, I assumed it was quicker and therefore normal. Alas, by May 5th, cracks started to appear under the surface in the polish. In addition, one nail completely cracked off ( see pictures) . I was still out of town and had no choice but to get a local to redo my nails... ( all 10) because I still had celebrations and ceremonies to attend. When I came back (May 13th or 14th, days blurted) Zi went to talk about it. Neither the owner or the original tech was there's. But a young lady with a name that started with a "K" spoke with me. Let's just say, she suggested I come back another day when the nail tech was back in the shop. I tried to but got sick and by then , too late. I was and am very disappointed. Of my friends and colleagues who used to go there, I was the last one who defended the shop and the long waits. ( The long wait when I had an appointment was not the first time) So I wasted $40 plus a tip on nails that lasted 3 days. It pains me to write this review but if it will save someone else the inconvenience and money wasted then I have to do it. My suggestion to the shop? Possibly take less appointments or walk in's when short staffed ( the day I was there, there was less than 8 employees all busy with people waiting). Also, learn from Andy your owner, he does exquisite work if you are lucky enough to have him! read more

Qnail Bar - Look closer if you can.. cracked nails and other cracks running beneath the top layer . - Skin Care Near Me - Goodyear, Arizona

Tish in a previous comment you made back to a client you stated that a mail technician with an appointment coming up would never take a walk in this is False! My young adult daughter today is still waiting to get her gel manicure over 40 minutes! Your people told her that a lot of walking came in before her! But she had an appointment for 12:30pm!? She has work at 2pm so why would they put walkins before her??? This is only our second time coming here but if it's gonna be an issue we will take our business elsewhere! read more

Great pedicure today with John! He was very gentle and did a great job!! I had gel Polish so it lasts a bit longer!!! I think it very clean and I get my toes done every other month! read more

Always love my nails no matter who does them. It's easy to book appointments online and I'm always taken back right on time. My go-to nail place :) read more

Qnail Bar - Full set with black and white French - Skin Care Near Me - Goodyear, Arizona

I started coming here a few months ago and I'm so lucky that Tuan was finishing right as I got there because I haven't stopped going to him since. He recommended I get dip powder instead of gel and now I can go three weeks without any of my nails chipping. He is so sweet and he does such an amazing job every time. All of the staff seems friendly and the salon is clean. I've gone to so many random places around here and they are the first ones to actually have me wash my hands when I come in. They are reasonably priced too. I've never requested a nail artist before so I highly recommend Tuan! read more

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The nail tech was kind and did a great job with my nails. I showed him what I wanted and he said he would give me the exact nails I showed him. He did a great job and I'm very happy with the results. read more

Qnail Bar - Skin Care Near Me - Goodyear, Arizona

Ivy was amazing she did awesome. No wait! I threw a challenge and they pulled through. 1st time going there. read more

Qnail Bar - Pink nails with palm tree and birds. - Skin Care Near Me - Goodyear, Arizona

I have been coming here for months and today took me by surprise. The owner literally yelling at the top of her lungs get out. As this customer looked shocked and was telling them they messed up her daughters nails. Then the owner and like 4 nail techs go outside following this lady who paid btw. If this turned into a fight I would've put money on the customer taking out the owner. I thought this place was professional but today I seen the true colors. The job of a business owner is to fix the problem not create a bigger problem. No excuse for that. The last time I was here there were cockroaches in the bathroom , imagine if I mentioned it then? This will be the last time I come here. Taking my money else where. Do they not understand customers pay them that's how they get paychecks ? AVOID VERY UNPROFESSIONAL OWNER & WORKERS. read more

Love love love this place!! Fabulous gel manicure every time and great pedicure. My nails always look flawless every time! However, they are always very busy so make an appt a few days ahead of time if you can. Also prepare to wait around 20 minutes even when you have an appt. I have seen 4 different people and they all did an amazing job on my nails. See below for most recent acrylic manicure read more

Qnail Bar - Skin Care Near Me - Goodyear, Arizona

I was excited to relax and get my nails done for the first time after a harsh year of covid. But going to this place, really disappointed me. If you want to pay close to $100 for this outcome and services that don't meet you expectations in the slightest way, this is the perfect place. read more

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I I got in I was in a little bit of a hurry this time Michelle took care of me very quickly and oh yeah Austin's a lot of fun too!

I haven't gotten a manicure in many years and my nail tech made me feel very welcome and helped me through each decision and covered pricing to make sure I was okay with it. I really appreciated every part of my time there. Thanks! read more

Horrible front desk staff, Cecil No compassion whatsoever Refused to call a manager To fix the situation read more

Iv gone before for a pedicure and I had a good experience but I went yesterday for a manicure. I wanted to shorten my acrylics and I had a horrible outcome. I kept telling the guy tech that my nails were to thick. He mentioned it would be fine. I mentioned twice and showed him, he said ok ok and didn't even file them. Never going back again. I had to fix at home and waste of money. On top of polish all over my fingers. Poor customer service. When I was checking out yesterday the lady was processing my payment and as I was waiting to be told you're all set or if needed my signature she said step to the side & i didn't realize i was done checking out because she didn't say anything. Overall, I wanted to try something closer but I'll keep making the drive to other places that I know will give good customer service. I don't mind paying the money but for decent work AT LEAST! read more

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It's a great pedicure if you want to be ignored and disregarded.. pay $50 for a pedicure only for your toenail to completely fall off the next day!! read more

I enjoyed my experience ! Paul did a great pedicure and Michelle took her time and provided me with a beautiful full set!! The salon was very nice and clean and the made sure take proper COVID 19 precautions!!! read more

Took my daughter here last weekend for pedicures. I don't mind having to wait, but putting my feet in 2 inches of hot water and eating for 30 min means I sat with cold water for 20 min. While no one spoke to me. My daughters got started right away. No big deal really. The lady who did my pedicure gets there and asks me if I've picked a color. No. And no one asked my daughter about colors either even though she was half done by then. I like to just let people do what they're gonna do without complaint. And tip them accordingly. But if the person who's cuticles your doing flinches hard, you stop being aggressive and slow down. If your don't slow the aggressiveness down after several flinches you just don't care. I watched my daughter's pedicure. The descriptions weren't obvious in the pamphlet, but when I see that my girl isn't doing half what the other girl did, I know I'm being shorted. When I know what is supposed to be done with the hot rocks, and all you do is run them up and down the calf once then put them away, I'm being shorted and you're lazy. Then when you clean up the colored polish that's all over my toes, but leave clear coat on them, you're lazy. So instead of leaving $ for a tip I gave her a tip for future reference. Do the service I'm paying for. Give a crap about the service you're providing. And don't be lazy about it. I'm a good tipper, when it's earned. My toes are still sore a week later from all the spots she got me while trimming cuticles. We won't be back. read more

I got an infection while a tech tried to "remove" an ingrown. Now I am taking antibiotics and had to get 20% of my nail removed. I am traumatized now and will never get a relaxing pedicure again. I rather do everything myself. read more

They did a great job on my fingers and toes. Very friendly tech. She gave my fingers nails a great shape read more

Qnail Bar - My nails look great! - Skin Care Near Me - Goodyear, Arizona

Efficient pedicure at a good price. Nice job. Lots of room in the salon so you don't feel crowded. read more

Absolutely loved our experience. If you have a time crunch always set up an appointment. My bff and I were able to do a mani-pedi walk-in with only a 15 minute wait at 9:30 on a Saturday! They were very kind and considerate. I love how my nails came out! Definitely going back! PS: they require masks read more

Love getting my pedi with Alley, she's so detailed and always does a great job! Definitely will keep coming to her! read more

Qnail Bar - Skin Care Near Me - Goodyear, Arizona

Very unfriendly greeting customers. Receptionist asked can I help you and I told her I had an appointment. She ignored me .. I found out by watching someone else arrive for their appointment that you have to check yourself in by computer. The nail tech did not even introduce himself, I had to ask his name. Powder dip nails looked great when I left the salon, however within three days all ten nails were showing cracks and one chipped after only five days. Never going back. read more

I've used Nail Bar for years and I've always left there feeling like the service was excellent. They recently renovated the salon and my daughter and I went in for Pedicures. It was heavenly All new pedicure chairs and as always, the technicians are excellent, and I always leave there feeling like I was pampered. read more

Came in for a Manicure and Pedicure. 1. I asked for the "basic" pedicure they have the time on the pedicure menu stated as 30min. I was there for about 15 min. Pedicure was very rushed. As she was filing my nails she was looking away ... not at what she was doing... When it came time to polish my toes she was so fast at it and careless. 2. It came time to get my manicure. Again the filling, cuticle removal and EVERYTHING else that came with the manicure was so careless. No new utensils were used. And didn't seem sterile. Like they had been used on the previous client... Worst service ive had.... I know i could have asked someone else to redo them .... but it shouldn't be about that. I shouldn't have to come into a salon to "pamper" myself and get this kinda service. Pictures show it all *Posting the picture of the nail tech because i didn't ask for a name and this service doesn't speak for all of the nail techs in this salon. * read more

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The owner had reached out and apologized and had informed that it was due to one of their wireless led being low on battery causing the gel not be completely dry. She told me I could come back in and they would fix it. I was gone for the week due to thanksgiving but she said I could come back once I got back. They reshaped and painted my nails again. She didn't charge me anything and she once again apologized for their mistake. I really appreciate that they did this and I think it really shows that they care about their customers. read more

Qnail Bar - Skin Care Near Me - Goodyear, Arizona

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Gave them another try after going to a different salon who did a horrible job. They were so friendly today! And my nails look great! I was so relaxed and my friend and I enjoyed our mani pedis. Glad I have it another chance! read more

Extremely unhappy. Nails looked decent when they were done but there was a lot of glue and other crud stuck to my fingers. Pedicure went great and my eyebrows look good. The person who did those two did amazing. It's only been 3 days and they look like they have been on for weeks. The paint has indents in it, the sides of my nails have started to chip and it looks like I need a fill. Never cheat on your nail salon. Lesson learned. read more

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I have been going to Emily for the past year and she never disappoints. Gel Pedi and Dip Mani are always immaculate!! Highly recommend this salon. read more

I asked for a mani pedi and eyebrow wax. I only got pedi then mani. pedi was alright but the guy wasn't into doing the massage or doing the calus removal. After that we moved onto the manicure. I asked for my nails to be cut but shaped a little do to I had already shaped them cuticles weren't cut right. I ended up grabbing the cutter and did them. then I asked for a neon green and I had 10 layers of nail polish. I didn't want gel or dip because my natural nails have been growing nicely. So first was the base, then 4 with white then 4 with the lime green and top coat. I even had to ask if he could put polish on a part he missed. It took forever to dry and he didn't help me move my stuff to the other chair for me to let my nails dry. These pics are the day after. read more

Qnail Bar - Skin Care Near Me - Goodyear, Arizona

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I was passing through town and needed to get my nails done. I called and requested an appointment for a dip powder manicure. I was scheduled quickly and was very pleased with the service I got from them. I picked a bright color and was given 3 coats. Thank you Qnail! read more

Qnail Bar - Dip nails - Skin Care Near Me - Goodyear, Arizona

I've had lots of bad experiences with pedicures in the past. But I'm so grateful for Qnail Bar and Tammy. She was extremely professional and did a wonderful job. I will be coming back! read more