Major installation at my mother's house: remove & replace failed in-attic furnace, install new duct work, seal off old duct work. First estimate suggested a lifetime heat exchanger warranty, reduced in subsequent estimates to 25 then 20 years--failed to set customer expectations. Joe indicated that likely the main reason the heat exchanger in the existing furnace failed was due to improper combustion gas vent piping. Estimate: all will be removed and replaced. Actual: new parts stuffed through existing parts. Joe explained that this was done to avoid roof tile damage--good! Original metal to asbestos apparently leads to condensation. He claims all metal passing through the asbestos won't have this issue. I am unqualified to know whether this is correct or not. Better would have been realizing the roof tile issue existed at the time of the original estimate, setting customer expectations appropriately, rather than setting up a misunderstanding leading a lay person to feel like work was being shorted out of time pressures or some other factor. The hired crew, not supervised by Joe, did a rushed, slipshod job: - 75,000 BTU furnace specified on estimate. They picked up and installed a 40,000 BTU unit. No one but me noticed. - Eyeball jab & cut new register openings without measuring anything (until i made them measure). Screws driven in at radical angles to force things to work. See photo. - Crushed thermostat wire under furnace. See photo. - Installed 1 of 2 furnace mounting stands extremely crooked, which led to: - Power wiring not installed to code (improper grommet), screw hole stripped - Rammed a new blower cover screw in through a new hole rather than using manufacturer-provided screws and existing holes - Failed to properly seal old ductwork, due to improperly-size parts (end caps) and not caring to take the time to get correctly sized ones. See photo. - New flex ducts banded too tight, restricting airflow. One was torn. After the fact, Joe *did* take care of most of the items listed above, else i did myself. I was the only one who actually did the math and calculated that 40,000 BTU input (32,000 output) was (barely) sufficient to properly heat the space being covered. To be fair to the crew and Joe, there is absolutely no visible external difference between the furnace capacity models: one has to read the nameplate. Still, for a major purchase and installation like this, one would think someone would check. The 40,000 BTU furnace was left in place and the bill reduced accordingly. Extensive register opening patchwork was left up to a third party painter/handyman who never showed up. Months later Joe did the patching himself, leaving my mother (by her choice) to do the painting. Joe himself and his crew were always on time, and completed the job on time. In hindsight i wish the crew had taken more time to do their work correctly. The work Joe himself did was of good professional workmanlike quality. The work of the crew he hired was not. If i hadn't checked things out, my mother would have had real-world safe (as long as nothing moved the crushed/un-properly-grommeted wires and chafed off their insulation), viable heat, though she would have overpaid for a furnace capacity she did not get, and things were not done (by the crew) to code. Bottom line: if you want reliable heat/cooling at a very fair price and aren't particular about the details most homeowners never, ever see, call Joe at Quality Air Heating and Cooling. If, like my mother and myself, you tend towards perfectionism and expect minimal house interior damage, all codes to be met, and all workmanship to be excellent, proceed with caution. For smaller jobs where Joe himself is doing all the work, you'll likely be fine. Bigger jobs where a crew is involved, depends on the crew, and someone ought to very carefully inspect all work done. read more

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Joe is TERRIFIC He came on time and knew exactly what to do He was nice and respectful and fixed the problem in a few minutes Great customer service and very knowledgeable! Highly recommended read more

Joe was the BEST!!! He responded fast, came on time and was so professional. He checked our AC and diagnosed the problem immediately. He gave us a price and when he came to fix the problem he even lowered the price further. He was so reasonable and half the cost of other companies. I will tell any friends and family to use Joe for any heating and AC services. Thank you Joe for everything!!!! read more

i am very cost conscious and difficult to work with, but and these guys didn't have any problem working with me. They 100% delivered as promised and did a quality (no pun) job. I highly recommend thesgu read more

I am so happy and appreciative of Joe the owner's honesty, fair price, and all-around great service. He fixed my mini split AC that I have been having problems with for 3years! Highly recommend him! read more

I don't have any Yelp reviews, but this company definitely deserves a great review. Joe has been my go-to HVAC repairman since I first was introduced to him by a neighbor. He is honest and will: show up exactly when says he will, diagnose your problem, honestly explain repair job, and in timely fashion get problem fixed. read more

I ran into Joe as he was finishing up my neighbor's HVAC work. My system wasn't venting properly and I asked him for a quote. He came over, sized it up and was able to fix my problem (fabbed new rigid ducts for heater and water heater and cleaned out the exhaust flue), he also changed a gas valve and secured all my old duct... all top quality, clean-looking installs done in one morning. Great job... I'm very pleased and will definitely be using him again!!! read more

Love the quality customer service this company provides. They installed a new unit for me efficiently while happily answering my questions. Months later when I had an issue that ended up being unrelated to the unit, they still happily resolved it for me. I highly recommend! read more

It was the first cold evening of the year and I went to turn on the heater. Nothing happened. Dammit... It was after 6pm, but I thought to call Joe and he answered! He asked me to try a couple of things but it still didn't work. He said he would come over the next morning. He found that a fuse had burned out, so he replaced it, then tested the system. He was in and out within 15 minutes. Thanks again Joe! read more

Joe was recommended to me by my general contractor. He showed up when he said he would. Fully diagnosed the system. And determined their was no serious issue, we just needed a little refrigerant. I really appreciated his honesty and not try to gouge or upsell on services I didn't need. Good guy! Had Joe out again this year for a new problem - broken capacitor. He and his son replaced it and did a quick cleaning on the condenser. Very nice, professional and showed up when he said he would! read more

Our shop has an old building with the old fashion heating system, these guys came in fixed the old issue and gave us the comfortable warm air in the wet winter. Good job, effective. Thank you! read more

I called Joe since my relatively new AC unit had a condenser fan partially fail with a bad fan bering. Joe came over same day diagnosed the issue and quickly had the part replaced. When it comes to service and price Joe is my go to guy. Great service, good price. Thanks again Joe read more

I couldn't be happier with the outstanding job Joe and his team at Quality Air did!! They installed my new furnace in one day and rushed to accommodate me as I was leaving town the next day and needed it ready for guests. Used him to install central air as well They did a fantastic job of dressing all the lines and it looks clean, uncluttered and simply like a water drainage duct, so it fits perfectly in with the house's appearance and looks terrific. And they were the lowest price of the several contractors I got estimates from. Fantastic service, the system works like a charm, attention to detail and final appearance and the best price- you could not ask for anything more!! Thanks JOE!!!!! BTW: If you want some images of their work PM me and I will send them over. read more

Amazing. Heater wasn't working on Thanksgiving so called the following day with low expectations about availability. They were able to come out in an hour and fixed the problem quickly. Bonus - when I asked about how soon I will need to change my aging heating unit, he told me it is working fine, and while old, didn't need replacing anytime soon (unlike other companies who said it should be changed soon)! read more

Had AC installed and Joe and his crew did an awesome job! They were fast and efficient and explained details thoroughly. Very professional and knowledgeable and explained each step as they went. Def recommend their service! read more

Man that guy Joe he really knows what he's doing......... I recommend him highly recommend him honest man .

I have been a single home owner for five years now. I purchased a home that was built in 1947 and it hadn't seen a single update since! I had only one wall heater and plenty of windows with weathered frames to manage my heating and cooling. Being a female, I've always been leery when dealing with handymen, mechanics, plumbers, or any sort of service that is out of my comfort zone. I'm so grateful that I asked my family for referrals. I was lucky enough to learn about Quality Air Heating and Cooling. Joseph was so down to earth and kind that I was extremely comfortable from square one. My family was right! He is extremely honest, well priced, and performs top-notch work. Even when I thought that I wanted to explore more expensive options he took the time to make sure that I really understood what I truly needed and didn't try to oversell me. Who does that these days?!? The work: he removed my old wall heater, installed my AC unit, ran all piping, installed a new thermostat as well as built in the vents for each room. Joe and his team worked hard from beginning to end and was extremely professional the entire time. His work was excellent and details were taken care of without any hesitation. Every was installed to code. He even painted the conduit outside to match the shade of my house!!! Please, look no further. For any AC or heating needs, do yourself a favor and call him now! I have already referred him to friends, coworkers and other members. He is truly the best. ***Update*** My dad as well as a friend also used him and are totally happy too. Just saying. read more

Joe provided fast and friendly service when he replaced the motor on the AC and heating unit at my place. He removed it, ordered it and had it fixed within a few days. He is easy going and reliable. I would recommend him to others. read more

This was one of the best repair experiences I've ever had. Mada an appointment with Joe. They showed up at the time agreed. Checked out my system and found a small leak coming from a loose nut on a line coming from the compressor. Joe tighten the nut and recharged my system at a very reasonable price. Joe was very informative and gave me a lot of insight on my system. I will only use Quality Air and Heat to work on my system. I forgot that I had a company give me an estimate 2 days before for 7800 dollars to repair the leak. So thanks to Joe and Quality Air for their honesty. read more

Use caution with Joe! He does not honor his warranty. Get your warranty in writing! I had no issues with install of HVAC system or ducts. Joe is an installer, he doesn't know how to repair the new low NoX furnaces. I had an issue with my new furnace exactly 1yr after he installed it. Joe said the unit was dirty. He didn't offer to clean it (I would've paid him). I paid other professionals to clean it inside and out. Joe was supposed to replace a motor and a sensor. Joe said the new low NoX systems are very sensitive. He had me do most of the troubleshooting yet I'm not an HVAC specialist. When he came to my house he would call the technicians because he doesnt know how to fix the new low NoX systems. Instead of replacing the problem parts at the same time, he replaced them on multiple visits so he could charge me more. He charges each time he has to come out. He replaced the the motor with the incorrect motor. The unit initially worked but stopped shortly after. Joe said there was nothing else he could do to fix it which was lie. He got frustrated because of his own incompetence and lack of knowledge on the new systems. I made a bad Yelp review and he said he would fix my unit if I took the post down. I took it down and he stopped responding to me. He never fixed my unit and then he blocked my number. read more

Such excellent service from beginning to end! I had wanted AC last summer, but chickened out last minute. I still had Joes card and decided that this summer I wanted to get some AC put in before the heat strikes! Such fast & convenient service! Literally called to ask for a quote (along with having called to get other quotes that were ridiculous!) and Joes price was very reasonable! It literally all happened within a few days from calling to installation! So professional, courteous, and a pleasure to deal with! I would definitely give this company an A+++! Highly recommend to others who are seeking fast and reliable service!!! Quality Air gives heating and cooling a great name! You can't go wrong here! read more

These guys are amazing! Very reasonable and nice! My unit broke on a Thursday! They came out to see it in Friday. Jay called me on Saturday and by Monday afternoon my mother in law had air conditioning. Better and stronger than ever! I would recommend them in a heartbeat! read more

Joe re-ducted our entire house after an abatement before we started our remodel. He also installed a new air conditioning unit. He provides top notch service at a reasonable price. We are so grateful our contractor introduced us to him. He is the only one we will call now for all our hearing and cooling needs. Thank you for all your hard work. read more

I called this business because our AC was making a loud noise and leaking. Joe came out and took care of us. He's very professional, efficient and reasonable. He fixed the AC and we have called him since for maintenance on our unit. We are so happy to have found this company. Joe is great at what he does. He's honest and explains everything that is going on. We need more businesses with people like this. If you need AC or heating Joe is your guy read more

Service above and beyond! My husband is fighting stage 4 cancer and our wall heater went out! He came right over and replaced it! He even went on the roof in the dark! He came back bright and early the next day to put the cap on the vent! His pricing was great & kindness refreshing!!! We will be warm for Christmas... we can't thank you enough! read more

My air conditioning went out during the heat wave and the whole house was miserable. I was very worried about getting it fixed because air conditioning problems can be a bit pricey, but the technician was very reasonable especially for the quality of the service. He arrived on time and explained exactly what the problem was and the steps he was going to take to resolve it. He put brand new parts in my unit and the air conditioner was blowing refreshing cold air. He even checked to make sure everything was okay and gave me his card and ensured he would be back if I encountered any problems with his service. You definitely should call him if you are having any issues. My technician name was Joe and his number was 310.413.5541 read more

I was referred to Joseph from a friend of mine... I needed to replace 3 old floor furnaces. One was not working and parts were not available. I thought if one went bad, the other two will soon follow. I contacted Joseph of Quality Air Heating and Cooling. He recommended that I replace the floor furnaces with wall units. Floor furnaces are old design and parts would be very difficult to get if something were to break, especially in the future. I took his advice and went with 3 wall units. I asked him if he would pull permits and that wasn't a problem for him. Joseph made a site visit to make an assessment of what parts are needed, pulled permits, removed the old floor units, installed new wall units to code, and passed inspection at a very reasonable price. Quality Air Heating and Cooling was fast, reasonable, and most of all, HONEST. I would use them again without hesitation. THANKS Joseph!!! read more

Great experience with this company, fast, efficient and friendly! I would recommend them to anyone in need of urgent assistance. Our restaurants AC was down and the original company wouldn't come out in a timely manner so we called Quality Air and they came out right away and got us fixed up and running in no time! Joe was very helpful and honest! read more

I was very impressed with the job provided my Quality Air. The brake-down, removal and installation was done in a very professional and timely manner. Their service techs were very friendly, neat and most importantly paid attention to delays while completing the project. I would certainly recommend their services. read more

Joe came out FAST on a short notice - very late at night. He got my furnace working again; had all the parts needed. He saved me tons of $$$ by servicing the unit rather than straight up replacement (I just had to give him extra tip). My old unit still working a year later now. VERY HIGHLY recommended. read more

Central heating went out Sat night. Called Joe Sun morning and he responded within hours. I was not expecting a response till Mon. We made an appointment for Mon morning and he was on time. Found the problem to be dead batteries in the thermostat (I actually looked but didn't open the right portion). He replaced them and checked out the heater for a very reasonable fee. Quick response, on time, quick and accurate diagnosis with very reasonable price. Couldn't ask for more. read more

Great experience dealing with this company. My heater quit starting one night. Called some other companies and was told no appointment until a week later. Called Joe, scheduled an early morning appointment the next day. Joe arrived early but waited outside so we won't be disturbed that early. his work was quick, no upsell and price very reasonable. I'm very happy about his work and would definitely call him in the future for maintenance. read more

My heater needed to be replaced and Joe got the job done immediately. We are very happy and warm =) I Highly recommend them!!! Thank you Joe for an awesome job. read more

We contacted this company because of the 5 stars and did not even get a response. Left a detailed message with phone number and no one bothered contacting us back. We've since moved on and had a great experience elsewhere. read more

Joe came to check my heating system within an hour on a midday trouble call on a Saturday. He explained the issue, was very courteous and repaired the problem. His quoted price was very fair. I will use his services again. Highly recommend! read more

Joseph was recommended by another tradesman and I couldn't be happier with the work he did. Thoroughly nice people to work with. His team kept my house clean even though they were working all over the place. Wanted A/C asap and he had it in and running within the week! Gave me a very competitive price too. read more

Joe at Quality Air is amazing. Quick response both times I have needed repair. I would highly recommend this company. I will never look elsewhere !!! Thanks Joe read more

Joe and his guy Bo did an awesome job putting in our heating and air!! Our house was a challenge because it's old but they got it done!!! We highly recommend them! read more

Joe, the owner came over quickly at the recommendation of his son- in- law who was doing work for another air and heating company . Joe looked at the heat and air system and decided I needed a new heater and coil . He agreed to do the work for 4600 dollars which was 1600 dollars less than the current company's offer for the same work . He did install the new heater and coil and it worked for all of a week . When I asked him to come and resolve the issue, he agreed to come after I had to ask him repeatedly. He stated that he told me I needed a new condenser anyway and he could do this for 3500.00 . He further denied any responsibility for the fact that the system was not working after checking for about five minutes . Joe took an excessive amount of money from me and has left me an air system that takes about 6 hours to go down about 5-10 degrees . This is unacceptable . Beware of Joe and his "deals" especially if you are a senior . read more

Joe is nice, sophisticated and responsible. He helped us replace an old furnace with a brand new one with high efficiency and also changed all ducts. Also, he applied permit for us. He provided an excellent service with very reasonable price and saved us a lot of money compared to the quotes from other company. We would highly recommend him to everyone who needs furnace service. read more