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    Quality Assurance Travel

    4.1 (147 reviews)
    Open 8:00 am - 5:00 pm

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    Photo of Alyssa R.
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    10 months ago

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    Art M.

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    2 years ago

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    Art M.

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    1 year ago

    Such a great experience! A huge thank you to Lulu for being so kind! She was incredible.

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    Art M.

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    1 year ago

    We used QA for a week long trip with 50 students. Ronnie was flexible and friendly. The students loved him.

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    Art M.

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    1 year ago

    Lulu was great -- friendly, helpful, and working hard! (She was driving a shuttle at the UnScrewz event.)

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    Art M.

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    1 year ago

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    Art M.

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    1 year ago

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    Art M.

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    1 year ago

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    Art M.

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    1 year ago

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    Art M.

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    1 year ago

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    Art M.

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    1 year ago

    RONIE IS THE BEST, couldn't ask for anyone better!! I felt safe while he was driving. 10/10 experience!

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    Art M.

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    2 years ago

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    2 years ago

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    1 year ago

    Ronnie was great! Super friendly and smooth drive. The lights and volume of the music were perfect and could be adjusted.

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    Art M.

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    1 year ago

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    1 year ago

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    2 years ago

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    Art M.

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    2 years ago

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    Art M.

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    2 years ago

    Ronnie was a great driver for our trip to the casino. We got there safe and on time.

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    2 years ago

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    2 years ago

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    Photo of Gabby W.
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    2 years ago

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    Art M.

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    3 years ago

    Javier is the best. Great communication, super chill, bilingual, and understanding. if there was a way to rate this beyond a 5 I would.

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    Art M.

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    9 years ago

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    4 years ago

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    Photo of Joel B.
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    7 years ago

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    4 years ago

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    8 years ago

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    14 years ago

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    8 years ago

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    4 years ago

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    4 years ago

    Our college has been doing college tours for years and Javier is THE BEST! Professional, courteous, kind, always on time. Simply the best!!

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    4 years ago

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    Page 1 of 4

    Quality Assurance Travel Reviews in Other Languages

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    Review Highlights - Quality Assurance Travel

    We had to adjust our schedules several times during the trip and Javier's Flexibility and patience always made it work.

    Mentioned in 11 reviews

    Read more highlights

    CLS Global Transportation

    CLS Global Transportation

    5.0
    (196 reviews)

    I cannot recommend this CLS Global Transportation enough. Sharon was our main contact and she was…read moreawesome to work with. She is an amazing communicator who responds quick and gives timely updates, which took all the stress out of planning. We booked the 13-seater sprinter van, and it arrived spotless. The vehicle was clean and looked just like the picture! Our driver, Floyd, was incredibly professional, personable, and accommodating. He ensured we arrived to all our events safely and timely. Planning an itinerary can get chaotic, but Floyd made the bride to be feel less stress as everything was all taken care of and more. If you need reliable, top-tier group transit, book this team immediately.

    My friends and I were looking for a party bus for an event in Oakland, and I'm so glad I found CLS…read moreGlobal Transportation on Yelp! Their 20-passenger party bus was the perfect size for our group. Sharon made the booking process incredibly easy and was so helpful in answering all of our questions. Their pricing was also much more affordable than other companies we looked at, so booking with them was an easy decision. We were able to schedule pickup from our friend's house, transportation to our event, and a return pickup and drop-off afterward without any issues. Our driver, Leland, provided 10/10 service. He made sure we had the best experience from the moment we got on the bus by setting up the Bluetooth before we left and making sure the cooler was stocked with ice. He even picked us up a little earlier than scheduled since our event ended ahead of time. Most importantly, he got us to and from our destination safely while making the ride fun and enjoyable. Thank you, Leland, for being such an amazing driver! We'll definitely be booking with CLS Global Transportation again for future events, and I recommend them to anyone looking for reliable, affordable, and excellent party bus service.

    Mountain View Community Shuttle

    Mountain View Community Shuttle

    4.5
    (8 reviews)

    Convenient, free shuttle that runs in a loop around Mountain View and stops close to just about…read moreanywhere you might want to go. You can take it clockwise (gray route) or counterclockwise (red route). The shuttle is clean and spacious and has free wifi; when I rode it on a Saturday, it was pretty empty. Its weekday hours were also recently expanded to 7am to 7pm, making it a viable work commute option. You can even track it live via a website or phone app (I haven't tried the app), which makes catching the shuttle a breeze. I did notice both times I rode the shuttle that there was an incident of someone shouting at the driver to stop because they needed to get off, but it was hard to tell whether the driver had missed their stop request or they had tried to get off somewhere that wasn't a stop.

    A nice sweet bus for everyone to ride. Of course when the pandemic hit on March 2020 it was all…read moreempty but we are not here to talk about that. I want to talk about how cool this bus is. I am not from Mountain View but this cute little shuttle does great magic for people who are native to the area. People of all ages ride this. There was one time where it can be full of young people who want to save gas on getting around their city of residence. Other times it's a mix of people from age 4 to 85 that want to go to the doctors, San Antonio Shopping Center or a random Starbucks. On Saturdays it can go near Shoreline so if you are biking near the VTA bus yard this bus can be your resting area thanks to their bike racks. I live in a low-income area of San Jose and are really jealous that nothing like this exists near where I live. I wish it did so I could save money on gas. Note: We are still in a pandemic so please wear a mask. Staff here wear masks and seating is limited so continue to social distance.

    Megabus

    Megabus

    2.3
    (83 reviews)

    Maybe I got lucky. Very very lucky…read more San Jose cal train station was my pick up point for departure at 7:40am on Tuesday. 22 people and 80 seats so, I'm sure this is one of major factors. The driver was amazing on the intercom his voice was clear, energetic and very pleasant. The mid way pit stop was also a great choice and and the 30 minutes was more then enough time for me. Now this is my 2nd time using this brand and the first try was not the same. The first experience the bus was a 1 story and tight. The 2nd bus experience during this visit was the double decker. If this was or could be the consistent experience then, 100% would recommend giving it a try. 1 tip Bring a jacket or 2 jackets with *hoods. Why because even though the bus was clean... you never know. The good will make feel more comfortable and safe to put your head back on the seat (knowing your head and hair are safe).2nd tip is bring sanitizer wipes... I don't but it's probably worth it to have them when going into bathrooms and touching doors.

    I've taken Megabus a handful of times from San Jose to LA and back which all have been fine…read morecompared to my one and only Greyhound experience. However, tonight's experience totally changes my overall experience with Megabus. I'm writing this at 5am waiting for the next bus back home to San Jose. I got a Service Alert email after I booked my ticket from Anaheim to San Jose on Friday, 1/18. The email said the bus would have delays up to an hour due to operational issues which is weird to get it the day before. I didn't think much of it because bus delays happens. It was supposed to depart Saturday, 1/19 at 10:20pm. They email us 17 minutes later that the bus has been canceled. Another Megabus driver had to tell us the overnight bus going back to the Bay Area was canceled. If they knew beforehand these delays would cause a cancelation they should let the customer know so they can change to an earlier trip. Or have another bus. You have a lot of passengers going to San Jose & San Francisco! So now I'm stuck in Anaheim almost 11 more hours after I was supposed to go home because the next available bus departs at 9:05am. Yes they offer refunds or exchange for a rescheduled trip. But this inconvenience they caused could have been prevented if they had better communication and a backup bus if there are operational/mechanical issues. I'm supposed to be at work in the morning but I have to call out so thanks Megabus for making me lose a day's worth of pay! Update: I took the bus departing after 7am from LA Union Station and they charged me $5 to take the earlier bus.

    Umbrella Global Bus & Charter

    Umbrella Global Bus & Charter

    4.7
    (244 reviews)

    Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

    What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

    Quality Assurance Travel - buses - Updated August 2026

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