They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

Technicians were polite and professional. Charged exactly as quoted and were done fixing my dryer…read morein about an hour. Cleaned the space before they left.

I used Atlant appliance repair to help fix the dishwasher at my rental property, he arrived on time…read moreand had the part to fix the issue right then and there. I would recommend using them due to their reliability and value.

A positive experience from start to finish...Erik responded quickly and provided a competitive…read morequote (I gathered 3 quotes) within minutes of my describing the washing machine repair. After we agreed on day and time, he learned that the part was out of stock: he let me know right away and offered to reschedule the repair on my schedule, just 2 days later than we originally agreed. Since our stacked washer/dryer is in a tight space, I was worried about moving it to get the repair done: he took it in stride and seemed to enjoy showing that he could handle it. Thanks, Erik!

Amazing service from Dan - he responded to my request to fix my KitchenAid fridge, was prompt to…read moreschedule me in and came on time. He tried a few things and has offered to come back in case his fixes don't work. He also checked my washer without charging more. Will definitely recommend for appliance issues

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

I accidentally pulled my oven door off on a Saturday morning while I was home alone. After 15…read moreminutes of unsuccessful attempts to get it back on, I called Tim. He walked me through different strategies, looked at some photos I sent, and even offered to FaceTime me through it -- and voila, the oven door was back on. I've got his number saved in my contacts now!

I called for a failing refrigerator, and then I accidently texted my info to the wrong #. He called…read moreme back anyway in about ten minutes. I explained the problem and he recommended cutting my losses and getting a new refrigerator, which I did. Plus he had recommendations for models. I really appreciate his honesty. He could certainly have come by, charged me for a service call, and then told me that it was hopeless. five stars!

I came here to write a positive review about Rob Zarifi at Commonwealth Repair Services, and it…read moreshouldn't have surprised me he already was named in most of the 27 5-star reviews already! Rob repaired a heating element in our dryer a few minutes ago. He offered to come on the holiday, but we put if off until today. He stopped by this morning, and unfortunately did not have the part needed to repair the heating element, so he drove to Alexandria to get the part and then back to Leesburg. Rob took the time to show us what was wrong with the dryer, showed us where the old heating element was broken, and how it differed from the replacement part. He couldn't have been more professional and kind. We've had hit-or-miss experiences with repair companies over the year, but we'll be keeping Rob's business card close by, since he's the best we've seen!

Read some reviews and ended up calling Commonwealth repair services for a Kenmore dryer that was…read morenot working. An actual human being answered the phone and was able to come check it out the same day. I was surprised! He called ahead, as was requested, and showed up on time. He was very knowledgeable about the repair he was performing and was very efficient. The dryer seems like it's actually working better now than before we had the problem! For the situation that we had, I would definitely recommend Commonwealth repair services... Five stars!

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

The six-month warranty they offer is great, until you try to use it. I had a problem with a…read moreleaking dishwasher. As I had used AndyDuck to previously repair a washing machine - and their work then was prompt, professional, and effective - I did not hesitate to reach out to them with this issue. Andrew, my technician, came out, diagnosed the problem, and arrived at the scheduled date and time to complete the repair. As I paid him, he was very proud to tell me that his work comes with a 6-month guarantee. After he left, I ran the dishwasher again. While the dishwasher stopped leaking on normal cycles, it still poured out water on the 1-hour quick wash cycle. It took more than 24 hours to get a response, and even then only after I filled out their online contact form. Andrew said he could come out on a specific day, but unfortunately I was not available, and asked for a day the following week. He agreed, and then never contacted me again. As of the writing of this review, it has been nearly 1 full week since I've last had contact with anyone from this company. Please note: The phone number on their website does not work, and the number they text you from will not accept calls. This is strictly a "Don't call us, we'll call you" type of company. I will not do business with them again, and I urge others to be cautious of doing business with them as well.

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

Extremely prompt service. Clear communication and trustworthy reps. Walked me through everything. I…read morewould recommend!

Never returned my call. I tried twice to get services through Yelp. I needed a drain pain installed…read moreand a replacement gasket for a front loading washing machine.

Called, sent an email, and contacted them through their portal. No response to any of the three.read more