Very glad we went with Quality Pest Services. Everybody we dealt with was courteous and prompt on answering our questions. Big thank you to Lee Whitmore, Jake Hannaford and last but not least, Alberto Chavez and his crew. Jake was in contact with us before, during and after the service, Alberto and his crew were very professional and careful in tenting our home. My neighbors are asking who we used and if we'd use them again, we told them most definitely we'd use Quality Pest Services in the future. read more

Great job by Porfirio's team from the Gardena branch for the tenting of the building. Fast and communicative.

Porfirio was fantastic leading his team in tenting our house. He was meticulous and communicative with follow-up at all hours. Especially impressive when he continued communicating to assure the take down team was in place read more

be careful when using this company services, they will come take your money, and when a problem arises they will leave you with no way of communicating to them, they ruined my homes tile and offered to pay 1000 dollars after charing 2700 for the service , and refuse to return phone calls or use any source of communication. if i could give them 0 stars i would read more

Quality Pest Services - damage to paint - Pest Control Near Me - Anaheim, California

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Quality Pest Control Services was sub contracted through Home Shield to cleanup and sanitize under my 120 year old house. Home Shield did no supervision, and there was miscommunication from the get-go, and so it was left to the homeowner to negotiate the work directly with Quality Pest Services. Quality Pest Control's Anaheim office directly communicated with the homeowners to ensure that the job was complete and well done. I appreciate both Ralph and Jose for taking a personal interest in this and seeing that we were happy with the result even though we did not have a signed contract with them and we were not responsible for paying them directly. Should you need this type of cleaning, go directly to Quality Pest Services. That would have saved me a lot of frustration and money. read more

Luis and Ethan were amazing. I was totally impressed by all the hard work they did at my home. They were prompt at 7am and were here for several hours. They were a great hard working team very knowledgeable and efficient. Very respectful and kind and very very informative. Highly highly recommend them!!!!!!!!!! read more

I heard a note at my door and a man asked me if this is the correct address I said yes he said I'm here to fumigate your home I told him I did not call for any fumigate service he responded is this the correct address I replied for the second time yes you have the write address but did not call for his service i asked him what was the name on his work order he replied is this the correct address I said do you speak ENGLISH HE REPLIED FUCK YOU I TOLD HIM TO LEAVE OR I WOULD CALL THE POLICE AS HE WAS LEAVING HE REPLIED FUCK YOU FUCK YOU BY THE WAY I WALKED TO MY CURB AND SAW HIS TRUCK PARKED FOUR DOORS AWAY I JUST HE FOUND THE CORRECT F--Ken correct Address I tried to report him to his office several times and they didn't take my phone calls read more

Qualify Pest Services came to replace our insulation. The first crew did a shoddy job sanitizing our attic, considering we had a really bad rat infestation. Management agreed and sent a different crew to remediate. Jose R (foreman) and his crew Andrew and Angel came the second time and let me tell you, it was night and day! They taped up the whole pathway floor to ceiling, when they blew in the new, they clean and careful around our platforms, HVAC unit, and whole house fan! They thoroughly sanitized our attic and were exceptional in cleaning up and leaving our house spotless! Jose even fixed our broken doorbell while he was up in the attic! We are so happy with their work and appreciate the company's integrity to make the situation right for us! I would recommend this crew for your next job! read more

These guys are on their game. I watched the tent being put up. They were very careful with the new roof. They actually place what appear to be thick rug-like pieces at various parts of the roof to protect the surface below. The whole tenting process is a system with an order of procedures from start to finish that carefully and safely carry out everything. This company and New Systems Exterminating, who contracted them, kept me in the loop from beginning to end so I knew what was going on along the way. I want to give a giant shout-out to the foreman, Porfirio, who was working with this crew. His first task was to get the inside of the house ready. He was so on top of it and completely aware of every little detail that needed tending to. I've never lived in a house that required tenting; the preparation is very precise, but the nylofume double bagging of consumables is the hardest part and must be done correctly. I had sealed 50 large bags and it took a looong time but when Porfirio looked at them, he quickly let me know that I had sealed each one of the double bags incorrectly, that the gas would reach the consumables so every single inner and outer bag had to be unsealed and then resealed correctly. That was news I really didn't want to hear and I think a lazy foreman might have just shrugged and said "good enough." Porfirio on the other hand was so chill about it. He said, ok, let's get started and get this done. It was really hot in the house and pretty miserable but honestly, Porfirio was much faster and more competent than me and he never complained or showed even a hint of annoyance about my screw up. I'm really grateful for that. One more thing to be aware of -tented houses are now a target for burglars, so instead of blaming the pest service company if your house is burglarized, do what I did and hire security. read more

Porfirio was my point of contact. He was fantastic. The job is done and I'll have to hand it to them they did great. The quality,professional and honesty is my experience of the business. Well done and thanks for a great job. read more

These guys are so organized and kind and professional, what a huge job they did and everything was easy peezy! They worked there butt off all the way to the 24 hr security that was present all hours they were on it! THANK YOU ALL! read more

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Phillip did an amazing job, on time and took care of all our needs. He's been servicing me for quite a long time, and man do we need him to service us. Summers get crazy out here, ewww weee. read more

If could give negative stars i would. They were a subcontractor hired through Terminix to blow insulation into my attic. They covered my entire house in insulation dust. When I complained, they sent over a "manager" who insinuated my house was just dusty. They vacuumed and wiped for no more than 30 minutes and left. I have a newborn and am recovering from pneumonia- this was/is a disaster. I'm going to have to call a professional cleaning service, which will likely cost more than the insulation job. Completely unacceptable. They didn't use any method, except to strap plastic down from the attic crawl hole, to contain the dust or create negative pressure in the attic to prevent this dust from invading every single crevice of our house. read more

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Joel and his crew did an "AMAZING" job with the termite repair on my Mom's home. Quality Pest services was taking over a job from previous termite company who left us with repairs that weren't finished or done right. Joel and his crew were very thorough, efficient, professional and hardworking. They made sure that the termite repairs met the qualifications for the termite clearance. It is rare these days to find dedicated and hardworking people like Joel and his crew. I would highly recommend them to both realtors and homeowners for any of your termite needs. read more

The 6 months late response from the company today is deceiving and inaccurate. We were offered to replace a toilet flap after I noted debris in and toilet seats up on all 3 toilets. Agree that I declined the offer to repair the flap. I was not offered any credit by this company. The initial company from Good Life even asked Quality to credit us something but Jon or other refused. No one knew I was going to write a review so that statement is untrue and reviews are at the customer discretion. We weren't upset by the job and efforts to remedy but instead by the impolite comments, attitude and criticisms said on camera all with audible recordings as well as lack of accountability. This response is also 6 months after the fact so pretty poor customer follow up and communication. Note the initial contractor and the real estate agent were both displeased and the pest control company decided to drop the QPS as a subcontractor after this incident. That (and Jon's disrespectful comments we heard towards the home and realtor) should say it all. read more

Great friendly staff. Johnathan Garza's team was very professional. They communicated every step taken, provided before and after pictures of the attic clean up and picked up and placed everything the way it was. I would greatly recommend them. read more

I called Orkin they came out and estimated the job. Then Quality Pest Services showed up and estimated this job at $1200 plus $350 to drive up to Lancaster from Riverside. They said this was their first job for Orkin and had no idea what they would charge me. Orkin told us maybe $4000 in the initial estimate. Weeks after the job was done I got a bill from Orkin for around $3500. I guess they gave us a discount but I still felt like I got screwed. The guys at Quality Pest Control did a great job. They tented the house quickly and efficiently. Happy with their professional work. read more

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We subcontract fumigations to QPS. They are very easy to work with, take great care of our customers homes, and always inform us of any issues. They have also started offering the use of security cameras during fumigations to further protect our customers. I highly recommend them and we will continue working with them. read more

Quality Pest Services was sub-contracted to do the tenting and fumigation of our home in May 2025. It is unfortunate that I have to leave a negative review, because the first gentleman (Marcelo) that I interacted with, who inspected the house before tenting, was very nice and helpful. However, when the job was completed I discovered that my outdoor television was damaged from an impact to the screen. Even though the glass wasn't cracked, the LCD panel underneath showed an impact point and "spider web" cracking that spread over a third of the screen. The company sent Peter out to inspect. I showed Peter pictures of a large storage bin that was right in front of the TV that had been moved by his men to put the tent up in that area, showing that they had to be right next to the TV to move it. When Peter said that the tent would not have been close to that area, I showed him video from our Ring camera and also a photo taken by Marcelo that showed that tent draped right over the area where the TV was (he admitted he was mistaken). His demeanor then changed when he looked up on his phone the TV model and saw how much the TV cost. To be thorough, I had a repair technician come out to confirm the damage was caused by impact. Peter called back in a couple of days to tell me there was no proof that his men caused the damage. When I mentioned the above evidence, he said that the impact damage could've been "caused by a bird or something" and couldn't be attributed to his men. When I asked what was more likely, a bird or his men who he saw video and photo proof of moving heavy items right in front of the TV and hanging the tent up over the wall it was mounted to, he just changed the subject and mentioned how much debris was behind the TV. I asked what that had to do with anything and he said "nothing." He said that I inspected the property with his worker after the job and signed off on it. That was a bold face lie. In reality, I spoke to his worker on the front porch and his worker told me they got everything put back except for flower petals that fell off all over. There was no walk around inspection. When I mentioned the two outdoor lights that were also discovered to be damaged that I didn't even report at first because I only wanted them to cover the TV, he just replied that they didn't tell him about that. I would avoid this company because my experience matches others who have reported problems when damage occurs from their work. read more

This is an outstanding company with an owner who not only cares about his customers but also the quality of their work!! I called Lee Whitmore and he came out to our home that very day. He is personable, pleasant, and has a vast knowledge of fumigation! After the necessary termite damage repairs were made, our house was scheduled for fumigation within a week. I was provided literature on how to specifically prepare for tenting, fumigation bags for storage, and all our questions and concerns were addressed so that we felt completely comfortable with the process. The tenting crew was fabulous, especially Carlos and Ernesto. The take down crew was quick and efficient. The product used for fumigation requires no cleaning up afterwards. I highly recommend this company! Thank you Quality Pest Services for taking great care of our home. read more

Quality Pest Services - Pest Control Near Me - Anaheim, California

Quality should Not be in the name of your company. My home was tented and the workers Damaged my house. When I called, Cory was completely not empathetic, "You signed a waiver" so basically you can get away with whatever? The workers Damaged our roof. Cory says "Well we have to walk on the house" I understand you have to walk on the house. "We only broke 5 cement shingles" thanks Cory that makes me feel better. Does not matter if you broke 5 or 25, you have a waiver protecting you, So when I call you cannot even be a decent person? read more

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Subcontracted to tent my house by Fenn Termite & Pest Control. Their workers were easy to talk to about my concerns about plants on the edge of the tent placement- they survived! As a corollary they warned me about the ones that would be affected and the ones they would need to cut down to set the tent effectively. Very clean- they swept the walkways clean and placed back the mulch my gardener had placed. if I had known about them earlier, I would have cut out the middle man = Fenn. read more

Cats USA Pest Control has been working exclusively with Quality Pest Services for all our fumigation and heat treatment needs. They are professionals and represent the pinnacle of fumigation companies. Lee Whitmore and his staff make every effort to ensure the satisfaction of their clients. I would highly recommend them for any fumigation service. Daniel S. read more

I would highly recommend Quality Pest Services for their outstanding and proactive service. We have been a customer for years and, as is common during a fumigation, things sometimes go wrong. Quality has never let us down in taking care of problems that arise during a fumigation. Besides their commitment to excellence, their communication is unsurpassed in the industry. They bring exceptional value to us and our customers. 5+ stars!!!! Thank you Quality for your outstanding service!! read more

The pest control service we had used for years recently left the business and recommended Quality Pest Services. We were cautious about a new service, but found Quality Pest Services exceeded our expectations. The technician, Phil, called to set up our appointment. He arrived as scheduled and spent plenty of time answering our questions and letting us know what he would be doing. He is licensed with many years of experience in this business. He was very thorough in clearing cobwebs all around our home as well as under all out patio furniture. He made sure he knew where I had herbs planted so he could avoid those areas when he sprayed. We were very happy with the service and look forward to having this company available to us for our future regular service. read more

Been working with Kati at the Riverside office for quite some time and could not imagine working with anyone else. She is always a joy to speak with. Very respectful, responsive and follows up with any concerns or questions. We highly recommend there services. read more

Quality Pest Services did an excellent job fumigating our home for termites. Kati is the person we spoke with, and she was informative, helpful and patient with all our questions & concerns (first time having a home tented). The crew arrived & finished on time. We also the found the educational materials on Quality Pest Services website, such as the planning guide and checklists to be very helpful. They are written in layman's terms with photos for further clarification. We'd definitely recommend Quality Pest Serivces. read more

They are really good people. I got a flat tire so asked them if they can help me to change the tire to the temporary spare tire. And they gladly help me. Thank you Quality Pest Service peope. read more

At the end of May 2024 I had my home fumigated by QUALITY PEST SERVICES,INC. I'd actually called a company called ECOLA to do the job, only to find out that they contracted this company QUALITY PEST SERVICES,Inc to do the fumigation process. The crew from QUALITY PEST SERVICES,Inc began putting the tent over my home and their team leader, named Jose N came into my home checking to make sure all of my food was properly bagged and he then began opening windows. After doing so he said everything looked good and asked me for my house keys and said that he and his team would finish getting the house all tented up and then would securely lock my house up. I handed him my keys, and headed to the hotel I'd be staying in for the next couple of days while my home was being fumigated. After those couple days had passed, JOSE N. called me to tell me the tent was off and that it was safe for me to return home. He said he'd leave my keys at my neighbor's home as I had instructed him to do. When I UNLOCKED my door and walked into my house I noticed that a few items were not where I'd left them before the fumigation. As I searched, more items were MISSING from my home!!! OMG!!!! I'd been ROBBED!!! My house showed NO signs of a break in and all the doors had been locked. There also was no signs of entry through my BARRED windows. I called JOSE N to tell him that items were gone from my home and all he could say was that he had no idea what had happened to my property and that he and his crew had nothing to do with it. I had given him my keys before the fumigation and left him and about 5-6 strangers with total access to my house. So you tell me who else could have taken my property??!! He repeated again that he doesn't know what happened and then HUNG UP IN MY FACE!!!! I called the office of QUALITY PEST SERVICES,Inc and left a message for a manager to return my call. When this manager called me back, I told him about my missing property and all he did was to defend those people and tell me that apparently some random person must have taken my things. I'm telling you that NO RANDOM STRANGER OFF THE STREET BURGLARIZED MY HOME!!! PLEASE Do NOT use this company's services to fumigate your home!!!! Do NOT let them have your house keys and complete access to your home!!! I've filed a police report and I'm reporting them to the Better Business Bureau. I am so upset and feel so violated!!! I made the mistake of thinking that I was dealing with a reputable company, was I ever so wrong. read more

My HOA and I were very disappointed in Quality Pest Services in 2021. Alan Springer from Springer Termite Solutions referred us to QPS for termite fumigation. In the process, they broke our neighbor's window and destroyed one of our gutters. They refused to replace the gutter, despite video proof. Anyway, that's not the worst of it. The fumigation didn't work! The next year, we found reproductive termites on our chimneys (which are very high up so they couldn't have come from anywhere else). For those who don't know, reproductive termites only come out when a colony has been there for 5+ yrs. So that means they weren't killed in the fumigation. When we asked someone to come and spray the chimneys, there was constant finger pointing between them and Alan, with them needing him to be there to confirm. After a month and half, a rep from QPS and Alan finally came out.  By that time, who knows how many more the termites spread.. Anyway, it was impossible to get either party to take accountability and they refused despite proof. Eventually we had to complete a big expensive chimney wood removal project because the fumigation didn't kill the termites. DO NOT hire Quality Pest Services or Springer Termite Solutions / Alan Springer, unless you want to damage your building for an ineffective and wildly expensive fumigation. read more

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Had this crew do a tent treatment on our building, and they did a great job putting up the tent. 10 guys showed up and knocked it out pretty quickly and efficiently. A couple days later when the tent was coming down, only 2 guys showed, so the tent came down slowly. The 2 who did show up, kicked ass! They are Elmer and Rene and they burned some calories in the direct sun, removing the entire thing in no time. Make sure you get these guys on your job if you schedule their services. Quality pest services, give them a raise! read more

I have my house fumigated and the crew who did the tenting did a great job. Very nice people. My husband even called their office and made a request of the tent to be removed by the same crew.. Aaron Chavez is very thorough with this work. Kind and courteous with his client. He and his team deserves a 5 stars. Thank you so much Aaron!! read more

This company is a sub contractor for The Termite Guy in Santa Ana. Although the job was completed on time, their workers were unprofessional with unacceptable behavior. They used our bathroom, moved our rug, and left the tile floors dirty with boot marks. I complained to Termite Guy and got a call from the crew supervisor. He agreed that his crew should not take liberties in any customer's home. He came over and cleaned my floor which was appreciated. But now we're wondering what other liberties were taken while inside the house. Was anything stolen? Were our closets or drawers gone through? I would not recommend this company. read more

I give Larry Perez and his team 5 stars! They recently did both townhome buildings and were on top of it from start to finish. All the guys work very well together and we could see that they enjoy what they do and working diligently to tie, clamp and adjust the tents along the buildings' perimeters. Thanks for a big job done smoothly!!! read more

Quality Pest Services - Pest Control Near Me - Anaheim, California

I called and spoke with Lee, the owner, and requested a tenting service within a week. He was so accommodating and set the entire process in motion. Larry came out for my pre inspection and explained the process and made me so comfortable to leave my home for the few days. Isaac and his crew arrived first thing in the morning and started working immediately. The tents came down first thing in the morning the day they promised and life was back to normal in no time. Great experience considering all the bad hype you hear about tenting. It was pretty painless. I would recommend Qaulity Pest Services to my family and friends. read more

Not thrilled that I wasn't informed all indoor plants would die. I would have moved them had I got that information. read more

Quality Pest Services - Pest Control Near Me - Anaheim, California

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I scheduled fumigation through Ecola and they subcontracted it to Quality Pest Services. I was nervous about my plants and new stone planter getting damaged so Larry, their manager, came over to take a look. He had an idea of how to avoid damage but said I should request him to be onsite when they tented which I did. They were really accommodating and the day of tenting, Larry arrived as promised. Isaac, the fumigation supervisor, promised not to damage any of the planter and texted me when they were done putting the tent up so I could turn on the alarm. My friend drove by to check on the property the next day and said he'd never seen a tent put up so tightly and neatly. They texted me the day of to let me know when they'd take the tent down so I could turn off the alarm. And as they promised, there was no damage to my plants or the stone planter. I was amazed as I've heard so many horror stories about tenting. They did such a great job! read more

Liars. The guy who seemed to be the head exterminator gave me a few options of where he would leave my keys. One of which being to leave the key on my bookcase and the back door open so I could go in and get it after fumegation. (Or the mailbox or mat) I chose the bookcase and he agreed to leave the back door open so I could get the key. Well when they removed the tent I returned home to find my entire house locked and my key in sight on the bookcase. I called to inquire about the situation. When they talked to the same man that promised the door open, he told them "he never said he would leave it open. They never leave doors open or make that arrangement." So he remembered to leave my key locked inside my house but forgot that he lied to me about leaving the door open. Why would I have asked him to lock my key inside when there were other options? And Why couldn't he admit that he had made a mistake by telling me he could do something that he couldn't and had never done before? My final question is how this place has any customer base as they cracked within minutes of me complaining and called me a liar and accused me of "adding parts to the story that never happened." Then I hung up and waited for a blacksmith about an hour. What a group of incompetent muppets. Take your business anywhere else and you're bettering your life. read more

Elmer G. Was very professional and very patient. He walked me through the entire process and answered all of my many questions. I was very happy with this service! read more