All I can say is WOW! We had amazing service at All Seasons. Our sales person Tyler and his new…read moretrainee Jay were instrumental in finding us the perfect RV for my husband and I. We had a list of criteria a mile long and they found two RV's that would fit the bill. It was easy to work with Mike in the finance department too. We owned a smaller camper for seven years and just stopped randomly to see if we could find the "perfect" camper to get an upgrade. We purchased that day! Super happy with the whole experience and we would both recommend them highly.

I can't even give this dealership a review rating because it doesn't even deserve a 1 out of 5…read more Bought a Rockwood from them in 2021 new. This year some cosmetic things needed to be addressed so service told me that Rockwood would cover the labor. I took it in to get the work done along with getting the slide adjustment done. None of the warranty work was completed correctly and the slide adjustment was done wrong. The repair technician adjusted the extended limit so it went out to far and almost ripped the trim off the interior frame around the slide. I ended up watching a YouTube video so I could fix it myself. I'll never deal with this place ever again.

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

They only show a few pics of the outside of camping units. I for one, will not drive a very long…read moredistance just to see the inside! They need to up their game and post inside pics as well, like everybody else does. I won't waste my time looking here.

I stopped in a couple of times last summer when I needed something for my RV and was really pleased…read morewith how helpful the people here were. I needed some awning clips last summer and the guy showed me the new ones and said, "I think I have some used ones in the back" and then gave me the price on those, which were certainly a lot cheaper. I also needed some other random parts and screws and he just gave me a couple of them rather than charging me. This is what gets me back in the store. The other day I was looking for an extension cord for my RV and went out of my way to stop in here. Same guy was there trying to eat his lunch, but he stopped and went into the back to check if they had what I was looking for. They didn't in this case but he immediately offered to order it for me. A great mix of parts and accessories and very knowledgeable staff make this my "go to" stop when I need something.

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

ZERO STARS - SKETCHY! Salesman told us a price that seemed…read moretoo good to be true without us even throwing out a bartering price yet...that price was reiterated with salesman which he shook his head yes (mind you all of this is on their surveillance for their review) Derek Bosch, sales manager, comes out with his finance form and the price that was thrown at us is now $8,182 higher than salesman threw at us. When questioned about the final price configuration Derek Bosch made a snarky comment then told us to leave the store. We happily obliged. Derek then sends a email asking for feedback where he should have left it alone...but since he's asking for feedback...well...that's exactly what they are getting.

Where do I begin. Chris and Kelly are the most honest, straightforward and genuine people you could…read moreever deal with. Their inspection services are grounded in honesty, lasting relationships, and high-quality service. They inspected my Luxe Gold GRS35 Fifth Wheel for quality and checked all items and systems for proper working order after I purchased it from the factory in Elkhart, Indiana; just like a home inspection. In a world where good customer service can be extremely hard to find, this was a refreshing and rare experience to deal with them. Chris and Kelly answered every text, every question and responded instantly by phone calls, texts or emails. The detailed inspection report was very thorough and allowed me to come up with a "punch list' of items that need attention before I left the factory. They were able to work within my timeframe and to the point without any bullshit. Bottom line, these guys do exactly what they say they'll do and are folks of their word. If you're in the market to buy a new recreational vehicle or are buying a used one, Chris and Kelly are who you want to deal with! I would highly recommend Discovery RV Services!

Very good job highly recommend! Nice folks as well this was on a new travel trailer. Good service…read morevery helpful! Thank you sorry took so long to review my email is quite a mess.

Thank you Camping World of Grand Rapids, MI! We visited on the busiest weekend of the year -…read moreMemorial Day Weekend. We had an idea of what we were looking for, but needed expert guidance. Jon, our sales rep, was incredibly patient, knowledgeable, flexible and took his time taking us to see every model we needed to make an educated decision on our RV. Collin and Josh in the finance department assisted us through the process, and helped us with our credit union, closing, and were so wonderful to work with. The service team was stellar, thoroughly taking us through the unit, front to back, inside and out. They explained everything, making us feel at ease taking our new RV home. As an informed shopper, I absolutely recommend Camping World of Grand Rapids, MI as a new and used camper dealer and rv service center. Thank you!

WARNING: STAY AWAY FROM CAMPING WORLD of Grand Rapids, MI. These people have nothing in mind other…read morethan taking advantage of their unsuspecting customers. They switched RVs on me -- and thought that I would not notice! First, they gave me a VIN to insure only to replace it with a DEFECTIVE unit afterwards. Diana Hopkins (the salesperson who helped us purchase our first RV), resigned a couple of weeks after selling us the defective RV. Josh Miller (the Financing guy) took $10,000 for a down payment only to ask for another $2,000 because they added all kinds of frivolous charges (i.e., Freight, Prep, Vehicle Service Contract, Paint Protection, Tire & Wheel Protection, Roof Protection, etc.). This is a SCAM, by the way and a lawsuit was filed: https://www.youtube.com/watch?v=-Gpx25pxdyo&t=1192s. To make matters worse, the Tire Pressure Management System (TPMS) was not working and they allowed me to drive off with underinflated tires! Very dangerous! The walkthrough was a joke (took less than 5 minutes!) and Josh Miller (the Financing Guy) was nowhere to be found -- because his job of screwing me over is done! The wheel alignment was not done properly with some kind of shady "alteration" and became a pointing-finger game between Thor Motor Coach and Ford Commercial! Three months later, the problem was still NOT FIXED -- instead recommended me to buy a "stabilizer" to help in the wobbly sensation of steering the RV! The gross part: the drain pipe for the blank and grey tank was set horizontally (instead of vertically) -- which resulted to a VERY MESSY and DISGUSTING experience -- as the fecal matters and "residue" are stuck in the hose once detached from the drain pipe. After the lengthy back-and-forth, hotel and rental car costs, not to mention the hefty price of almost losing my job because I had to beg my boss to allow me to work remotely (instead of being onsite in the state of Iowa), Camping World just "washed their hands" and pretended like I am "just another number" and would walk away quietly after they have screwed me over. Well, I have news for you, Camping World: I WILL NOT BACK DOWN AND I WILL SUE YOU AND BROADCAST TO THE WHOLE WORLD THE CRIMES YOU HAVE DONE! Thanks... BUT NO, THANKS! Dennis Dizon

Called midway Monday afternoon, explained that I was traveling and far from home. My air…read moreconditioner cooling had flown off.. Spoke with Dave and he couldn't have been more helpful. They had the part I needed. He gave me directions to their shop and had it waiting for me when i arrived. Was able to sell to me for less than originally quoted. Can't thank you enough..made my travels a little less stressful.

WOW.... What a great group of people to work with. We were traveling in our Newmar 43 ft Class A…read moreCoach and while in Southaven, MI, one of our slides developed a problem. One of the metal brackets, under the slide, lost ALL six screws and was hanging down about 3-4 inches. Of course.... It's the weekend. This is an important part of the Coach slide and.... This is not good. On Monday, I called Newmar to find an Authorized Dealer. They suggested I call Midway RV in Grand Rapids... only an hour away and it's in the direction we were traveling anyway. Yeaaaa !! The Service staff were very friendly, and helpful. Scheduling with Dave, the Service Mgr, was pleasant. He said... I can't get you in at all today.. (Monday), but probably Tuesday morning, if you can be here by 8:30 AM. I said "Certainly". I then asked if they had room for us to "park & plug-in". Dave said "yes!". Perfect, we will see you about noon today !! We drove up Monday, parked & plugged in, very thankfully. Early Tuesday morning , they had us in and work was completed by 12:00 noon. They inspected both plates and fixed them !! And, we were back on the road feeling sooooooo pleased. Though we were not there to buy an RV.... I would certainly recommend them for RV Service.

We had been looking into the Leisure Travel Van for several years. We connected with Jeremy Smit at…read moreHolland Motor Homes and built a relationship with him over the years. He is very low pressure and very knowledgeable regarding the Leisure Travel Van brand. He was great at answering all our newbie questions. We finally pulled the trigger on our new 2025 UMBL in May of this year. We had the dealership do several upgrades and they quickly fixed an issue with the air conditioner we had after our first trip. Jackie in the service department is very helpful and patient and Kyle, our service tech lead, was patient and knowledgeable as well during our 4 1/2 hours of training. We are extremely happy with our LTV UMBL and so lucky and grateful we have Holland Motor homes just 25 minutes from us. If you are in the market for a new RV, call Jeremy Smit and if you need service, I would definitely recommend Holland Motor Homes for service.

Once again Jeremey Smit has competently helped us purchase our second Leisure Travel Van…read more Orchestrated over three months Jeremey helped us successfully acquire our perfect van. The preveious experience allowed us to take one of these units off the sales floor, loading it up and head cross country. Weeks later we returned having our confidence reaffirmed. Getting a quality RV with a professionally run dealership like Holland Motors makes everything worthwhile.